About

• 4+ Years’ experience in providing hardware and application support to local and remote users and participating in projects and all ICT activities at the local base site in collaboration with IT team. • ICT infrastructure (LAN, WAN and Wi-Fi networking standards, Internet access technologies, PABX/telephony). • Windows Operating Systems | Microsoft 365 | Microsoft Office Suite • Business Application Systems; Microsoft Dynamics AX ERP • Database Management; Microsoft SQL, MySQL • IT Service Delivery; ServiceNow Help-desk system and Remote Support tools (Go to Assist, LogMeIn, & Team Viewer). • IT Outsourcing | Procurement; IT Supplier Negotiations, Vetting & Management • Troubleshooting, Problem-solving, Organizational and Communication skills

Skills

  • Microsoft Office
  • English
  • System administration

Recommendations

Experience

  • Kenya
Applied for

Information Technology (IT) Assistant
  at   DAI
  • Microsoft Office
  • English
  • System administration
  • Kenya
Applied for

System Administrator
  at   Skills Global
  • Microsoft Office
  • English
  • System administration
1   
  • Kenya
Applied for

Customer Support Agent-German and English Speaking
  at   Influx
  • Microsoft Office
  • English
  • System administration
  • Kenya
Applied for

Data and ICT Officer
Technical Support Engineer
ICT Business Analyst – ERP, CRM
  at   CIC Insurance
  • Microsoft Office
  • English
  • System administration
  • Kenya
Applied for

ICT Officer
  • Microsoft Office
  • English
  • System administration