Key Duties and Responsibilities:

Implement the facilities and premises management strategy as well as plans for monitoring high quality standards and appearance of banks facilities and premises.
Coordinate business requirements to ensure all specifications/requirements are identified and provided for in the projects scope of works and designs, and budgets.
Manage contractors and consultants... in delivering quality refurbishment and Maintenance projects and ensure prequalification of all Facilities service providers.
Coordinate periodic and regular repairs, cleaning and general maintenance for all bank vehicles, equipment, and premises.
Manage the supply of power/Electricity to all bank facilities/Premises to ensure uninterrupted availability of mains and backup power.
Prepare project and works BOQs to guide work implementation and execution
Ensure effective use of the bank’s fleet and proper coordination to ensure all bank’s fleet needs are supported in time
Optimize office and branch layouts for efficiency, track and maintain inventory of furniture, fixtures, and equipment, coordinate office relocations or refurbishments as needed
Monitor and maintain all building systems including HVAC, electrical and plumbing.
Monitor and supervisor courier operations. more

KEY RESPONSIBILITIES


Provide day today system support to users and support during month end activities providing resolution to system related issues. 
Responsible for monitoring, improvement and fault handling of integration services within Oracle fusion finance and supply chain modules as well as Develop custom extensions on oracle OCI for functionalities not available out of... box. 
Using available tools, build reports, smart dashboards and decision models for various use cases as required based on data in the data warehouse and other sources. 
Provide Oracle Fusion functional support for finance and supply chain modules. This includes issue resolution, implementation on new functionality, configurations, user and role management among others. 
Training of users on systems and dashboards to drive optimum system usage and operational efficiency. 
Collaborate with users to gather requirement, designing, test and deployment of user solutions. 
Represent finance in Agile tribes and ensure finance requirements are integrated in solution designs. 
Champion digital transformation in finance and supply chain teams


MINIMUM POSITION REQUIREMENTS:

The preferred candidate should meet the below minimum criteria:


Hold a Bachelor's degree from a recognized university
Professional qualifications in Oracle cloud certification, data science &/or BI
Have a minimum of 3 years' work experience in Oracle ERP system administration, including experience in the following specific areas:

business systems integration
use of data analytic tools e.g. EDWH, SQL, SAP BI, etc.
managing varied stakeholders as well as capacity building and user support. more

Key Responsibilities


Management of training, development & performance for the IT digital Channels support team comprising of system admins and operators maintaining the banks digital channels systems and responsible for 24/7 support. 
Develop and maintain processes and procedures for the support and maintenance of the bank's Digital channels systems. Develop and maintain the bank's... technical documentation and procedures for support. 
Development of and adherence to service level agreements with the digital channels users and management of SLAs with service providers/vendors of these systems. 
Evaluation of technologies and implementation of digital channels solutions as per the bank’s strategies for delivery of business products and services. 
Tracking of customer queries/complaints and implementation of initiatives to address key digital channels issues identified. 
Provision of timely and accurate management information to all users on the digital channels systems. 
Maintenance of accurate and updated system configuration and documentation for all the digital channels systems and ensure that constant review and versioning is done. 
Implement appropriate security protocols and controls with respect to digital channels. 
The holder will be expected to use tools to provide capacity and performance reports on all digital services and lead implementation of remedial actions for any adverse findings. 
Management of project resources, schedule, costs, stakeholders, and the application development lifecycle for all Digital Channels support initiatives.


The Person

For the above position, the successful applicant should have the following:


A Bachelor’s degree in IT, BBIT, Computer Science or Technology Related.
8 years’ Technology experience.
5 years’ experience in Digital Channels Applications & Integrations.
5 years’ experience working with Databases such as Oracle, MySQL, MS SQL, Mongo DB.
3 years’ experience in IT Support Team Leadership.
3 years’ experience in IT Applications Development, Business Analysis or Quality Assurance.
3 years’ experience in Linux Systems Administration. more

KEY RESPONSIBILITIES: 


Managing and leading customer relations, both corporate and Retail.
Shari’ah compliant product sales and other cross sales of other basket products as per targets
Liaison with Relationship teams and Retail Branch network to grow the business
Risk Management to mitigate losses e.g. Frauds and revenue leakages.
Training and development of direct reports and... Business bankers across the branch network
Proper Documentation and administrations of Shari’ah compliant portfolios, Managing PAR as per set targets.
Participate in inter and intra departmental meetings 
Providing general support to the other Colleagues as and when required
Work with Branch managers to ensure that branch colleagues can manage queries and complaints and get them resolved in a timely manner.
Active participation to ensure the team is achieving the desired targets.
Lead generation and conversion to achieve annual budgets.
Relationship deepening for high net worth, Retail and Corporate Clients
Manage strategic Alliances and Sahl Ecosystems engagements.


MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional


Education Bachelor’s degree    RQ
Professional Qualifications    Islamic Banking Certification    AA     
Masters Degree    Strategic Management    AA more

Job Purpose:

Reporting to Senior Manager Solutions Architecture, the job holder will be responsible for developing solution designs and specifications, reviews, recommendations and analysis of their impact on the overall business goals and outcomes. The holder of this position leverages their profound knowledge of available technologies to recommend the best solution according to the documented... requirements and existing environment. The key deliverable of this role is to provide a set of technological solutions and the strategy of their implementation while minimizing technical debt.

 Key Responsibilities:


Analyzing enterprise specifics - Facilitate the identification and analysis of the bank’s business drivers to deliver enterprise business, information, technical and solution architecture requirements. 
Analyzing and documenting requirements - Elicit business requirements using interviews, analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.  
Driving the Adoption of Emerging Technologies -  Spearheading the integration of new technologies by managing and overseeing Proof of Concepts (POCs) to evaluate their viability and potential for broader implementation.
of business solutions.
Analyzing the technology environment - Provide an analysis to determine best path for solving business problems/opportunities that may include process improvement vis a vis information technology systems enhancement.
Optimizing Runtime Environments - Collaborating with support teams to identify and resolve performance issues through Root Cause Analysis (RCA) and providing solutions to minimize runtime inefficiencies.
Developing and Enhancing Architecture Standards - Creating and refining architectural guidelines that ensure the effective application and deployment of technology, optimizing both system performance and scalability.
Controlling solution development - Participate in solution developments to ensure technical and business requirements are adhered to and any exceptions are documented for tracking and remediation of technical debt. 
Supporting project delivery - Provide architectural oversight of projects and ensure that requirements are in alignment with business strategies and business architecture roadmap/framework
Leverage’s business capabilities as a platform for illustrating the link between business needs with decisions to their technology, solution, business and information architecture efforts
Translates strategic initiatives into delivery-focused change initiatives, while translating business processes and issues into effective conceptual and logical models.
Build and maintain repository for deliverables, methodologies, and business development documents 
Designing and Specifying Solutions - Creating detailed and comprehensive solution designs and technical specifications that align with business goals and technological requirements.
Managing Solution Development and Technical Debt - Effectively managing the development of solutions, while separately addressing and resolving accumulated technical debt. Both tasks are essential and distinct components of this role.
Develop and guide adoption of design patterns with a view of standardizing solution components built for the enterprise
Participate, guide and support quality assurance team in planning and execution of performance testing and other non-functional tests
Lead in all round capacity management for current and future solutions


Academic & Professional Qualifications


Bachelor’s degree in computer science, Computer Engineering, Information Technology, or a related field (Required).
Professional certifications such as CBAP, TOGAF, ITIL Foundation, or Design Thinking & Innovation (Added Advantage).
Project Management / Agile certifications including PRINCE II, PMP, MSP, SMC, CSM, or PMI-ACP (Added Advantage).
Cloud certifications in AWS, Azure, or GCP at Solutions Architect level (Added Advantage).


Professional Experience


Minimum 7 years’ progressive experience in Information Technology, with at a total of 5 years across two or more IT disciplines such as: (Required)

Solution or application architecture
Application or middleware development
Microservices development 


4+ years’ experience with Database Management Systems (Desired).
3+ years’ experience in the following are desired:

Working with enterprise architecture frameworks
Exposure to diverse technologies, including cloud computing and containerization
Software delivery methodologies (DevOps, Agile, Waterfall, Hybrid)
Planning, organizing, and breaking down complex tasks into actionable items
Interpersonal skills including teamwork, facilitation, negotiation, and stakeholder engagement
Applying holistic enterprise architecture concepts and using graphical modeling tools
Balancing strategic (long-term) and tactical (short-term) project needs
Adapting communication styles and demonstrating empathy, active listening, and collaboration across all levels more

Job Description


Create Awareness of IT offerings / policies / processes / procedures to business divisions across the group 
Managing IT service surveys in assigned region & action points from Adopt a Branch Visits by assigned teams (Carry out and follow up for resolution using Feedback) 
Visit Regional Branches Physically and assist resolve any Technology Related Issues at the Branch... while on the ground with support of other Technology Resources at Group Head office.
Carry out basic trainings on the use of the Technology Tools – such as SmartFix, emails and access of documents in the Intranet / Share point / website.
Managing and preparing plans on visits to various branches within assigned regions.
Share developments, key Initiatives, and Innovations that Technology is running with (Those already done and those in Progress) that have an impact to Regional Branches. 
Management of Escalations any Technology Issues to the Technology Business Partner 
Share Feedback on areas of improvement and enhancement areas for Regional Branches- with the larger KCB Group Technology Team.
Evaluate branch technology tools at the branch i.e. PCs, Server, Printers, Counter notes, Network equipment and server rooms
Managing escalations pending from SmartFix calls out of SLA from assigned region.
Offering 1stLine Technology Support  


MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional


Education     Bachelor’s Degree    Bachelor's Degree in Computer Science, Business Technology  or Similar Field of Study    RQ
Professional Qualifications     ITIL Foundation V4    RQ
End User Support     Office 365    AA


Experience

Total Minimum No of Years’ Experience Required


3 years


Detail    Minimum No of Years    Need Type[2]


3+ years progressive experience in Information Technology    3    ES
Experience in at least two IT disciplines such as (End User Support, Service Management, IT Governance, and IT Support in a multitier environment)    3    ES
Prior working experience in a Support Environment    3    ES
Exposure to multiple, diverse technologies and processing environments    2    DE
Data analysis & Management Reporting    2    ES more

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10


Lead the execution of KCB’s Motorsports, Golf, and Athletics strategies, managing partnerships, 360-degree communication campaigns, event activations, sustainability initiatives, and grassroots engagement.
Develop and implement strategic sponsorship plans aligned with business objectives, collaborating with business units to develop products... and offers that drive revenue growth for KCB.
Negotiate and secure beneficial sponsorship deals with rights holders, crafting compelling proposals that maximize value.
Oversee the implementation and activation of sponsorship programs, ensuring all commitments are met and initiatives are delivered successfully.
Monitor and assess the effectiveness of sponsorships, generating detailed performance reports with actionable insights and recommendations.
Ensure compliance with legal and contractual requirements, proactively managing risks associated with sponsorship activities.
Prepare, manage, and monitor sponsorship budgets, ensuring efficient allocation of resources and adherence to financial guidelines. Control sponsorship costs through effective resource management, regularly reviewing expenditures to identify savings and optimize the budget.
Guide business-led marketing activations, developing activation strategies and toolkits to deliver a cohesive brand experience across all events.
Ensure consistent representation of the brand image and key messages across sponsorship properties, considering regional and business-specific requirements.


MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education


Bachelor’s degree    Any relevant degree.     RQ
Professional Qualifications    CIM     AA
Master’s degree    MBA     AA


 Experience

Total MinimumNo of Years’ Experience Required    


5 years 


Detail Min No of Years    Need Type5


Brand Sponsorships Management    5    RQ
Brand Activations & Events     4    RQ
Brand Management    3    RQ
Team Leadership and People Management    3    RQ
Sports sponsorship Management     3    AA
Marketing Agencies Management    3    RQ
Public Relations and Media Engagement    3    AA
Strategic Stakeholder Management    2    AA
Budget Management    4    RQ more

KEY RESPONSIBILITIES:


Lead development, implementation and maintenance of ESB and OpenShift Container Platform (OCP)
Lead development activities implementing solutions including developer setup, deployment, build and release, packaging and configuring the environment.
Design and develop different types of services & micro-services and exposing them for all business domains in the... Middleware environment.
Develop services to wrap Third party services, exposing functionality to store/retrieve/archive/manage in the middleware environment.
Mentor integration team through coaching and lead the integrations specialists in their work.
Perform regular code reviews to ensure conformance to standards and best practice. 
Write secure, reusable and easily maintainable code that adheres to software development best practices.
Ensure compliance of quality processes and standards.
Development of deployment notes/ dependencies.
Support Modernize & Transform Integration Workforce/Skillsets 
Ensure business and technical architecture for Integrations aligns with the customer’s functional and non-functional requirements. 
Support or Advice architectural strategies and best practice approaches.
Build, maintain, and manage a world-class API & Integration platform.
Lead the technical direction of solutions for the business in the scrum teams.
Regular code reviews for standards and performance.


The Person

For the above position, the successful applicant should have the following: 


A Bachelor’s degree in a Computer Related field.
A Java Certification OR Equivalent OR ITIL.
At least 5 years’ experience in Technology.
At least 3 years’ experience in IT Banking Systems, IT Projects, Banking Operations and Emerging Technologies more

Key Responsibilities


Monitor the credit portfolio at a macro level to identify concentration risks, emerging trends, and potential vulnerabilities.
Conduct periodic credit stress testing to assess portfolio resilience under various economic scenarios and provide insights into the results to inform risk management decisions.
Contribute to the development and periodic review of credit risk... policies, frameworks, and risk appetite statements and make recommendations on enhancement of credit controls and risk mitigation as appropriate.
Prepare regular reports and dashboards on portfolio performance, risk indicators, and sectoral exposures for senior management and Board committees.
Assist in the preparation of ICAAP documentation, including risk and capital assessments, for regulatory submissions.
Ensure compliance with Basel, IFRS 9, and other local banking regulations and global practices related to credit risk.
Regularly collaborate with key stakeholders to balance risk and growth objectives.
Perform regular review of the bank’s Risk Based Loan Pricing model. 
Support the enhancement of risk models, credit scoring systems, and automation for better decision-making.


Education/Academic Requirements


Education     Bachelors Degree    Any relevant area    RQ
Professional Qualifications    ACIB/AKIB/ CPA (K)/ACCA/ IRM/ FRR/PRM/FRM/SCR    AA
Masters Degree    Business, Statistics or Information Technology related course    AA


Experience

Detail    Minimum No of Years    Need Type


Experience in Credit and/or Credit Risk Management    5    ES
Experience with Credit Policies, Governance, Processes, and Regulatory Compliance    4    ES
Stakeholder Management    3    ES
Experience in Digital Lending and Automated Credit Decisioning    3    ES
Data Analysis and Reporting    3    ES
People Management    3    AA
Project Management    3    AA more

JOB PURPOSE


Daily monitoring (365/24/7) of transactions done across all alternative / electronic channels which include Mobile banking, Online banking, and Card /ecommerce, to identify unusual or fraudulent activities on a real time basis and minimize the Bank's exposure to fraud & money laundering to safeguard the customer assets and Bank reputation. 


KEY... RESPONSIBILITIES: 


Review transaction alerts generated by the risk management tools based on specific parameters
Appropriately act on any suspicious transactions or suspected fraudulent transactions.
Investigate any suspicious activities arising from the alerts and resolve by marking good or fraudulent and action on any exceptions raised. 
Contact customers regarding suspect activity.
Ensure Primary Forensic Services Case Register is updated and sent to Forensics team as required.
Setting up of rules and periodic review of parameters in the Transaction/ Fraud Management Systems 
Advise and review emerging digital fraud trends for risk mapping.
Review reported and confirmed fraudulent activities captured in the case management tool and allocate/action as appropriate.
Review the transaction trends raised on the service monitoring tool.
Submit transaction monitoring reports to management and forensics as required


Academic & Professional


Education    Bachelor’s Degree    Any    RQ
Professional Qualifications    AKIB/ACIB    AA     
Master’s degree    Business related     AA     


Experience


Total years of Experience required    2


Detail    Minimum No of Years    Need Type[2]


Banking Operations    2    ES
Card /Digital Services Operations    2    ES
People Management     1    DE
Stakeholder Management     1    DE more