KEY RESPONSIBILITIES: 


Managing and leading customer relations, both corporate and Retail.
Shari’ah compliant product sales and other cross sales of other basket products as per targets
Liaison with Relationship teams and Retail Branch network to grow the business
Risk Management to mitigate losses e.g. Frauds and revenue leakages.
Training and development of direct reports and Business bankers across the branch network
Proper Documentation and administrations of Shari’ah compliant portfolios, Managing PAR as per set targets.
Participate in inter and intra departmental meetings 
Providing general support to the other Colleagues as and when required
Work with Branch managers to ensure that branch colleagues can manage queries and complaints and get them resolved in a timely manner.
Active participation to ensure the team is achieving the desired targets.
Lead generation and conversion to achieve annual budgets.
Relationship deepening for high net worth, Retail and Corporate Clients
Manage strategic Alliances and Sahl Ecosystems engagements.


MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional


Education Bachelor’s degree    RQ
Professional Qualifications    Islamic Banking Certification    AA     
Masters Degree    Strategic Management    AA