We are looking for a skilled and customer-focused Help Desk Technician to provide technical support and assistance to end-users. The ideal candidate will diagnose and resolve hardware, software, and network-related issues in a timely and professional manner. This role is vital to maintaining efficient IT operations and ensuring user satisfaction.

Responsibilities:

Serve as the first point of... contact for users seeking technical assistance via phone, email, or ticketing system

Diagnose and troubleshoot hardware, software, and network issues

Install, configure, and maintain computer systems, software, printers, and other IT equipment

Provide support for Windows, macOS, Microsoft Office, and common enterprise applications

Track and document issues, solutions, and resolutions in the help desk ticketing system

Escalate unresolved issues to appropriate IT staff or higher-level support when necessary

Assist in maintaining IT inventory and managing user accounts and access permissions

Educate users on best practices and safe use of technology resources

Participate in system upgrades, rollouts, and IT projects as needed

Maintain confidentiality and data security best practices

Requirements:

High school diploma or GED; associate’s or bachelor’s degree in IT, Computer Science, or related field preferred

Proven experience as a Help Desk Technician or similar support role

Familiarity with IT systems, remote desktop applications, and help desk software (e.g., ServiceNow, Zendesk, Jira)

Working knowledge of networking principles, operating systems, and troubleshooting techniques

Excellent communication, interpersonal, and customer service skills

Strong organizational and problem-solving abilities

Ability to work independently and as part of a team
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We are seeking a detail-oriented and self-motivated Data Entry Clerk to join our remote team. The ideal candidate will have excellent typing skills, strong attention to detail, and the ability to work independently. You will be responsible for entering, updating, and maintaining data in our systems and ensuring the accuracy and integrity of information.

Responsibilities:
Accurately enter data... into company databases and systems
Verify the accuracy of data before and after entry
Update and maintain information in various software tools and spreadsheets
Organize files, documents, and data records for easy retrieval
Communicate with team members or managers to clarify data discrepancies
Perform regular data backups and report any issues
Maintain confidentiality and security of sensitive information

Requirements:
High school diploma or equivalent (required)
Proven experience in data entry or similar administrative role (preferred)
Proficient in Microsoft Office (Excel, Word) and Google Workspace
Strong typing skills (minimum 50 WPM with accuracy)
Excellent attention to detail and organizational skills
Ability to work independently and manage time effectively
Reliable internet connection and computer/laptop for remote work
Comfortable handling repetitive tasks with high accuracy
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We are seeking a proactive and detail-oriented Marketing Administrative Assistant to join our remote team. This role supports the marketing department with day-to-day administrative tasks, campaign coordination, reporting, scheduling, and communications. The ideal candidate is highly organized, tech-savvy, and capable of managing multiple priorities while working independently from a home-based... environment.

Responsibilities:

Provide administrative support to the marketing team, including calendar management, scheduling meetings, and preparing presentations or reports.

Assist with coordination and execution of digital marketing campaigns, email marketing, and social media activities.

Maintain marketing databases, mailing lists, and content calendars.

Support content creation by proofreading, formatting, and uploading blog posts, social media content, or newsletters.

Help track campaign performance and compile reports using tools like Google Analytics, HubSpot, or Mailchimp.

Process invoices, purchase orders, and vendor documentation as needed.

Coordinate virtual events, webinars, or trade show logistics.

Maintain organized digital filing systems and marketing assets (logos, images, brand materials).

Communicate with internal departments and external vendors or partners as directed.



Required Qualifications:

High school diploma or equivalent required; associate or bachelor’s degree in marketing, communications, or a related field preferred.

1+ year of experience in an administrative or marketing support role.

Strong computer skills; proficient in Microsoft Office Suite, Google Workspace, and cloud file-sharing tools (e.g., Dropbox, OneDrive).

Familiarity with marketing tools such as Canva, Mailchimp, Hootsuite, or HubSpot a plus.

Excellent written and verbal communication skills.

Strong organizational and time-management abilities.

Self-motivated and able to work independently in a remote environment.
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We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others.


Responsibilities:

Respond to... customer inquiries via phone, email, chat, or social media in a professional and timely manner.

Provide accurate information about products, services, policies, and procedures.

Resolve customer issues and complaints efficiently and with empathy.

Document customer interactions and maintain accurate records in the CRM system.

Follow up on customer interactions to ensure resolution and satisfaction.

Collaborate with other departments to escalate or resolve complex issues.

Meet or exceed customer service KPIs, such as response time and satisfaction scores.

Stay updated on product knowledge, company updates, and policy changes.

Process orders, returns, exchanges, and refunds when applicable.

Qualifications:

High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred).

Prior customer service or call center experience (preferred).

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to multitask and work in a fast-paced environment.

Proficient in Microsoft Office and CRM systems (e.g., Salesforce, Zendesk).

Willingness to work flexible hours, including evenings and weekends (if required).

Bilingual a plus.


Work Schedule:

Full-Time: 35–40 hours per week

Part-Time: 15–30 hours per week


Compensation & Benefits:

Competitive hourly wage or salary (based on experience)

Health, dental, and vision insurance (FT only)

Paid time off and holidays

Retirement plan options (e.g., 401(k))

Employee discounts and wellness programs

Opportunities for advancement and training
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