The Part-Time Financial Digital Support Associate provides online and mobile banking assistance to clients on a flexible, remote schedule. Ideal for students, parents, or professionals seeking supplemental income in a customer-centric, technology-focused environment.

Schedule:
.Part-time: 15–25 hours/week
.Flexible shifts between 9 a.m. – 6 p.m. (local time)
.Evening or weekend availability preferred but not required

Responsibilities:
.Respond to customer inquiries through chat and email channels.
.Help users reset passwords, troubleshoot login issues, and navigate app features.
.Log interactions accurately in CRM systems.
.Escalate complex cases to full-time specialists or technical support.
.Promote adoption of digital banking tools.

Requirements:
.1+ year of customer service experience (financial or tech background a plus).
.Excellent written communication and attention to detail.
.Comfortable learning new systems and financial applications.
.Dependable remote setup (internet, headset, quiet environment).