Zambia
Dynamic professional with proven success at D2C Telcare, excelling in call center operations and customer communications. Recognized for enhancing customer satisfaction and consistently exceeding performance targets. Strong problem-solving abilities combined with exceptional interpersonal skills drive results and foster lasting client relationships. Adept at utilizing CRM software to optimize... service efficiency.
Offering strong communication and interpersonal skills, ready to learn and grow in customer service environment. Contributes to team success by quickly adapting to new systems and processes and efficiently managing customer interactions. Ready to use and develop problem-solving and multitasking skills in role.
Offering strong communication and interpersonal skills, ready to learn and grow in customer service environment. Contributes to team success by quickly adapting to new systems and processes and efficiently managing customer interactions. Ready to use and develop problem-solving and multitasking skills in role.
Friendly, adaptable, and quick to learn, well-suited to customer-focused roles. Knowledge of effective communication and problem-solving techniques, combined with proficiency in using call center software and handling customer inquiries. Dedicated to delivering high-quality service and enhancing customer satisfaction. more
- TELESALES AGENT( ENGIE/MYSOL PROCESS) at
D2C TELCARE
- 2025 -
Bulgaria
Hi, I am Spanish Philologist and Translator. I have several certificates for competence in Spanish Language - Dele, Instituto Cervantes and Mariana Hill Interpretorium. I also speak English fluently. I have certificates for competence in translation, PC literacy, English language and tour guide. I have worked in many labor positions as customer service, technical support, sales expert, content... editor, communication specialist, personal assistant, secretary , interpreter and technical assistant. In these positons I have learned valuable lessons of work ethic, discipline, work in team and individually and became expert in my tasks. I can say that I am perfectionist, multitasking person, hard worker and very positive. I would like to find a company with positive working atmosphere i which I could grow professionally and gain new knowledge in spheres which are interesting for me.
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- ACCOUNTING AND TECHNICAL ASSISTANT at
POLYCONSULT
- September, 2021 -
- Communication Specialist with Spanish and English language at
LTA LTD
- November, 2019 - April, 2021
- Account representative with spanish and english language at
PLUS 500 BOS
- January, 2018 - September, 2019
- Sales expert with Spanish and English language at
RaceFacer
- August, 2017 - December, 2017
- Technical assistant with Spanish and English language at
Hp
- November, 2016 - April, 2017
Kenya, Nairobi
Seasoned sales representative at wabi project with experiece in marketing,sales,advertising and public relations
Nigeria, Abuja
to work with existing staff and material, motivated to join progressive organization that values team work, contribute the best of my quota towards achieving organizational goals and objectives.
Kenya, Nairobi
I am a highly organized and detail-oriented professional with a proactive approach to managing tasks and responsibilities. Utilizes excellent communication skills to understand client requirements and build strong relationships with key stakeholders. Demonstrates exceptional problem-solving abilities to identify and mitigate risks, ensuring all duties are completed on time, within budget, and in... alignment with set objectives. Known for delivering high-quality results while maintaining efficiency and professionalism in dynamic environments. more
- Customer Care Team Lead at
Educate Kenya
- October, 2021 - October, 2023
- Customer Care Representative at
Educate Kenya
- June, 2021 - October, 2021
- Courier Clerk at
G4S Kenya
- January, 2021 - May, 2021
- Customer Care Representative/Telemarketing at
Telesky Ltd
- May, 2020 - December, 2020