About

Dedicated and results-oriented Gender and Community Development graduate with experience in community mobilization, social work, youth empowerment, case management, project support, monitoring and evaluation, stakeholder engagement, and humanitarian initiatives. Skilled in program coordination, community outreach, advocacy, report writing, counseling support, and data management. Demonstrated ability to work with vulnerable populations, support development projects, and collaborate effectively with multidisciplinary teams. Passionate about promoting gender equality, social inclusion, youth empowerment, and sustainable community development.

Skills

  • Social Work and Community Development
    9
  • sanitation gender equality and social inclusion
    9
  • Social Work and Case Management
    8
  • Project monitoring and evaluation (M&E)
    8
  • Project Coordination and Administration
    8
  • Community Mobilization and Outreach
  • Youth Empowerment Programs
    9
  • Advocacy and Awareness Campaigns
    8
  • Report writing and documentation
    9
  • Communication for Development (C4D)
    8
  • Counseling and Psychosocial Support
  • Conflict resolution and problem solving
    10
  • Research - data collection and analysis
    7
  • English and Kiswahili
    10

Experience

Samuel Amollo

Work experience
  • Delivered exceptional customer service by handling customer inquiries, concerns, and complaints, maintaining high satisfaction
  • levels.
  • Built strong client relationships that increased customer retention and repeat business.
  • Supervised and trained team members on customer service best practices and communication skills.
  • Maintained accurate records, inventory reports, and operational documentation.
  • Coordinated daily operations while ensuring efficient service delivery in a fast-paced environment.

Samuel Amollo

Work experience
  • Improved customer experience by implementing service improvements that increased customer satisfaction.
  • Managed customer concerns and ensured timely resolution of service issues.
  • Led and coached teams to achieve service quality and performance targets.
  • Prepared operational reports and monitored key performance indicators (KPIs).
  • Collaborated with stakeholders to improve workflow efficiency and service delivery.

Samuel Amollo

Work experience
  • January, 2022 - October, 2023
  • Fulltime
  • Supported implementation of community development projects focusing on education, health, youth empowerment, agriculture,
  • and clean water access.
  • Mobilized community members to participate in outreach programs, workshops, and awareness campaigns.
  • Assisted in monitoring and evaluation activities including data collection, reporting, and beneficiary follow-up.
  • Worked closely with local leaders and stakeholders to identify community needs and support sustainable development initiatives.
  • Participated in advocacy programs promoting gender equality, youth empowerment, and social inclusion.
  • Supported organization of community forums, training sessions, and youth engagement activities.

Samuel Amollo

Work experience
  • Conducted home visits to assess beneficiary needs and provide psychosocial support to vulnerable children and families.
  • Facilitated individual and group counseling sessions to address behavioral, social, and emotional challenges.
  • Coordinated communication between sponsored children and sponsors in collaboration with Compassion International Kenya
  • (CIK).
  • Prepared case notes, reports, and beneficiary records to support program monitoring and accountability.
  • Collaborated with schools, caregivers, and community stakeholders to improve child welfare and educational inclusion.
  • Assisted in organizing youth mentorship and community empowerment activities.
  • Supported case management and referral services for vulnerable households.

Samuel Amollo

Work experience
  • Conducted qualitative and quantitative research for academic and community development projects.
  • Assisted in project planning, coordination, implementation, and reporting activities.
  • Collected, analyzed, and interpreted data to support evidence-based decision-making.
  • Developed research reports, presentations, and project documentation.
  • Supported proposal writing and community assessment activities.
  • Demonstrated strong analytical, organizational, and time management skills while handling multiple projects.

Samuel Amollo

Education
  • September, 2013 - December, 2017
  • Fulltime
  • Gender, Culture, and Society – how culture, traditions, and social norms influence gender relations.
  • Community Development Theories and Practice – methods of mobilizing communities and promoting social change.
  • Project Planning and Management – designing, implementing, monitoring, and evaluating development projects.
  • Research Methods – collecting and analyzing data to address social and development challenges.
  • Gender Mainstreaming – integrating gender perspectives into policies, programs, and institutions.
  • Human Rights and Social Justice – promoting equity, inclusion, and protection of vulnerable groups.
  • Leadership and Community Organization – developing skills for managing community initiatives.
  • Poverty, Development, and Social Policy – understanding development challenges and solutions.
  • Advocacy and Development Communication – communicating effectively for social and community change.

Samuel Amollo

Education
  • Business Communication – professional communication, report writing, and customer relations.
  • Entrepreneurship – starting, managing, and growing a business.
  • Marketing Management – marketing principles, sales, branding, and market research.
  • Financial Accounting – bookkeeping, preparation of financial statements, and accounting principles.
  • Managerial Accounting & Finance – budgeting, cost control, and financial decision-making.
  • Human Resource Management – recruitment, employee relations, training, and performance management.
  • Principles of Management – planning, organizing, leading, and controlling organizational activities.
  • Economics – understanding economic principles that affect businesses.
  • Business Law – commercial law, labor law, and legal aspects of business operations.
  • Office Administration and Management – office procedures, records management, and administrative functions.
  • Information and Communication Technology (ICT) – use of technology in business operations.
  • Organizational Behaviour – understanding employee behavior and workplace dynamics.
  • Research Methods and Project Work – conducting business research and solving organizational problems.
  • Public Relations and Customer Service – maintaining good stakeholder and customer relationships.

Samuel Amollo

Work experience
  • January, 2008 - December, 2011
  • Fulltime

Samuel Amollo

Education
  • January, 2000 - December, 2007
  • Fulltime