We are looking for a proactive and enthusiastic Graduate Trainee to join our Key Accounts team in the Retail/FMCG sector. The Key Account Associate Trainee will support the management of strategic retail and distribution partners, ensuring product visibility, sales growth, and customer satisfaction. This role offers structured training, hands-on exposure to the FMCG business environment, and an... opportunity to build a career in key account management.

Key Responsibilities:


Support Key Account Managers in handling major retail and distribution partners.
Assist in the execution of sales strategies, promotions, and trade marketing activities.
Monitor product availability, stock levels, pricing, and merchandising at key outlets.
Collect and analyze sales data to provide insights on performance, competitor activity, and market trends.
Ensure timely communication and follow-up on customer requests, complaints, and queries.
Participate in customer meetings, business reviews, and negotiations.
Collaborate with supply chain, logistics, and marketing teams to ensure smooth order processing and product delivery.
Prepare periodic sales reports, presentations, and account updates.
Provide day-to-day administrative and operational support to the Key Accounts team.
Learn and apply best practices in FMCG key account management throughout the trainee program.


Requirements:


0 year work experience 
Strong communication and interpersonal skills.
Good analytical skills with proficiency in Microsoft Excel and PowerPoint.
Passion for FMCG/retail sales and customer service.
Ability to multitask, work under pressure, and meet deadlines.
Willingness to learn and adapt in a fast-paced environment.
Team player with a positive attitude.


Benefits:


Structured graduate trainee program with learning opportunities in FMCG sales and distribution.
Exposure to retail operations, key account management, and trade marketing.
Mentorship and professional growth opportunities.
Competitive salary and benefits package. more

We are seeking a highly skilled and result-oriented  Recovery Officer to manage debt recovery processes, negotiate repayment terms, and maintain positive client relationships. The role involves proactive follow-up on delinquent accounts, implementing effective recovery strategies, and ensuring compliance with company policies and regulatory guidelines.

Key Responsibilities


Manage and... oversee recovery of overdue loans, accounts, or payments from individuals and businesses.
Contact debtors via phone calls, emails, and physical visits to negotiate repayment plans.
Develop and implement effective strategies to minimize non-performing loans (NPLs).
Maintain accurate records of all recovery activities, payments, and agreements.
Conduct field visits to track and recover outstanding debts.
Liaise with legal teams to escalate cases requiring litigation.
Provide periodic reports on debt recovery status, risks, and recommendations.
Ensure compliance with organizational policies and regulatory requirements in all recovery processes.
Build strong relationships with clients to encourage timely repayment and prevent future defaults.
Support management in developing policies to enhance collection efficiency.


Requirements & Qualifications


Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
Minimum of 3–4 years proven experience in debt recovery, collections, or credit control.
Strong negotiation, persuasion, and conflict-resolution skills.
Excellent communication (written and verbal) and interpersonal abilities.
Ability to work under pressure and meet recovery targets.
Good knowledge of debt recovery laws, credit management, and financial regulations.
Proficiency in Microsoft Office Suite and relevant CRM/loan management software.
Strong analytical and problem-solving skills.


Competencies


Results-driven and target-oriented.
High level of integrity and professionalism.
Strong organizational and time management skills.
Ability to handle sensitive financial information with confidentiality more

We are seeking a meticulous and proactive  Internal Control Officer to strengthen risk management and ensure compliance within our lending operations. The role involves monitoring credit processes, evaluating loan documentation, detecting irregularities, and recommending controls that safeguard company assets while ensuring adherence to regulatory and internal policies.

Key... Responsibilities


Review and evaluate the internal control systems across loan origination, disbursement, monitoring, and recovery processes.
Ensure compliance with lending policies, regulatory requirements, and industry best practices.
Conduct periodic checks on loan files, customer documentation, and disbursement approvals to detect errors or fraud.
Identify control gaps in credit risk management and recommend corrective measures.
Monitor adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Perform spot checks on loan officers, collections, and recovery processes.
Investigate irregularities, suspicious activities, and breaches of company policies, escalating findings to management.
Prepare detailed reports on control deficiencies, risk exposures, and process improvement opportunities.
Train staff on compliance standards, ethical conduct, and proper documentation procedures.
Collaborate with auditors, regulators, and risk management teams to strengthen the control environment.


Requirements & Qualifications


Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or related field.
Minimum of 3–4 years proven experience in internal control, audit, or compliance within a loan/microfinance/financial services company.
Strong knowledge of credit processes, loan administration, and regulatory requirements in the financial services sector.
Sound understanding of internal control frameworks, fraud detection, and risk management practices.
Excellent analytical, investigative, and reporting skills.
Proficiency in Microsoft Office Suite and core banking/loan management systems.
High ethical standards, integrity, and attention to detail.
Strong communication and interpersonal skills.


Competencies


Integrity and confidentiality in handling sensitive financial data.
Risk-based approach to problem-solving.
Strong organizational and time management skills.
Ability to detect fraud, policy breaches, and control weaknesses.
Proactive and results-driven with a process improvement mindset. more

We are seeking a detail-oriented and proactive Experienced Operations Officer to oversee the day-to-day operational activities of the company. The role involves ensuring efficient loan processing, documentation, disbursement, repayment monitoring, and compliance with company policies and regulatory standards. The Operations Officer will play a critical role in maintaining operational excellence,... customer satisfaction, and sustainable business growth.

Key Responsibilities


Supervise and manage daily operational activities across loan processing, disbursement, and repayment.
Review and validate loan applications, ensuring proper documentation and compliance with credit policies.
Monitor loan disbursements to ensure accuracy, timeliness, and adherence to approval terms.
Track repayments, reconcile accounts, and follow up with credit and recovery teams to minimize defaults.
Ensure compliance with regulatory requirements (CBN, AML/KYC, Data Protection, etc.).
Maintain accurate records of all loan transactions, customer files, and operational activities.
Develop and implement operational processes that improve efficiency and reduce risks.
Liaise with the finance, credit, internal control, and customer service teams to ensure seamless loan operations.
Generate periodic operational and financial reports for management decision-making.
Support automation and digital transformation of operational workflows.
Provide training and guidance to junior staff to ensure adherence to standard operating procedures (SOPs).


Requirements & Qualifications


Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or related field.
Minimum of 3–4 years proven experience in operations within a  financial institution.
Strong understanding of loan processing, credit administration, and repayment structures.
Knowledge of regulatory compliance requirements in the financial services sector.
Excellent organizational, problem-solving, and multitasking skills.
Proficiency in Microsoft Office Suite and core banking/loan management systems.
Strong communication and interpersonal skills.
High ethical standards, integrity, and attention to detail.


Competencies


Strong operational and analytical skills.
Process improvement and workflow optimization.
Ability to manage multiple priorities under pressure.
Team collaboration and leadership.
Customer-centric approach to service delivery. more

We are looking for ambitious and motivated graduates to join our team as Customer Account Associate – Graduate Trainees. This program is designed to provide fresh graduates with hands-on experience in customer account management, service delivery, and client relationship building. Successful candidates will undergo structured training, mentorship, and on-the-job learning to prepare them for future... roles within the organization.

Key Responsibilities


Learn and support the management of customer accounts under supervision.
Assist in handling customer inquiries, requests, and complaints in a professional manner.
Participate in processing customer orders, account updates, and documentation.
Work with senior associates and managers to understand account management processes.
Maintain accurate records of customer interactions and transactions.
Contribute to building strong customer relationships through effective communication.
Support internal teams (sales, operations, and finance) in resolving customer issues.
Participate in training sessions, workshops, and performance reviews as part of the graduate trainee program.


Requirements


Strong communication and interpersonal skills.
Eagerness to learn and build a career in customer account management.
Ability to work collaboratively in a team environment.
Basic proficiency in MS Office Suite (Word, Excel, PowerPoint).
High level of professionalism, adaptability, and a positive attitude.


Key Competencies


Willingness to Learn
Customer Service Orientation
Teamwork & Collaboration
Time Management & Organization
Problem-Solving Ability more

The Young Talent Program (YTP) is designed to develop high-potential graduates into future leaders in Retail Account Management. Through structured training, on-the-job learning, mentorship, and exposure to real business challenges, participants will gain the knowledge, skills, and hands-on experience required to thrive in the fast-paced retail and consumer goods industry.

Key... Responsibilities


As a YTP participant in Retail Account Management, you will:
Support account managers in managing key retail clients, distributors, and partners.
Assist in monitoring sales performance, retail execution, and account profitability.
Participate in market visits, customer engagement activities, and promotional campaigns.
Conduct competitor and market analysis to provide insights for business growth.
Work with cross-functional teams (marketing, finance, supply chain) to ensure effective account operations.
Track, report, and present sales and performance data to management.
Contribute fresh ideas to improve customer satisfaction and retail experience.
Participate in structured training sessions and mentorship programs to build technical and soft skills.


Requirements


0 years of work experience (fresh graduates encouraged to apply).
Strong interest in retail, sales, and account management.
Excellent communication, interpersonal, and analytical skills.
Proficiency in MS Office (Excel, PowerPoint, Word).
Strong problem-solving ability and a growth mindset.
Willingness to learn, adapt, and take on challenges in a dynamic environment.


What We Offer


Comprehensive training and mentorship from industry experts.
Hands-on experience with leading retail accounts and clients.
Career development opportunities with a clear progression path.
Exposure to diverse functions across the retail value chain.
Competitive compensation and benefits package.
A platform to grow into a future leader within the organization. more

Qualification: SSCE / OND/NCE

Are you young, smart, and ready to kickstart a rewarding career in account management?

We are looking for passionate Retail Sales Executives who are energetic, driven, and eager to grow with us. Who will live and work in their location, own a smartphone and ready to resume immediately?

What You’ll Do


Find and own retailers who sells FMCG – noodles,... beverages , pasta etc who owns shops in streets and neighborhood. 
Train them on how to use our app
Educate them to place order and use our financial services from our app
Graduate the retailers to VIP retailers who enjoys cashback, BNPL and POS terminals


Who We’re Looking For


Passionate, ambitious, and willing to learn
Great communication & people skills
Smart, confident, and a team player
Live and work in the area of residence 
Own a smartphone 
Willing to resume immediately
Who will become our account management


What’s In It For You?


Competitive salary + attractive incentives
Structured career growth opportunities
Hands-on training and mentorship
A vibrant and supportive work environment. more

The Supermarket Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, driving sales growth, managing staff performance, and maintaining high standards of merchandising, inventory, and store presentation. The role requires strong leadership, organizational skills, and the ability to make effective decisions to maximize... profitability.

Key Responsibilities

Store Operations & Performance


Plan, organize, and manage day-to-day supermarket operations.
Ensure smooth functioning of sales, inventory, cash handling, and customer service.
Monitor store KPIs (sales, margins, shrinkage, etc.) and implement strategies to achieve targets.
Enforce compliance with health, safety, and hygiene regulations.


Sales & Customer Service


Drive sales initiatives and promotional campaigns to maximize revenue.
Maintain excellent customer service standards and resolve escalated complaints.
Analyze customer feedback to improve shopping experience.


Inventory & Merchandising


Supervise stock management, ordering, and replenishment to avoid shortages or overstock.
Ensure accurate stock control, proper rotation, and reduction of wastage.
Oversee store layout, displays, and merchandising in line with company standards.


Staff Management


Recruit, train, schedule, and supervise staff to maintain productivity and service quality.
Conduct performance reviews, motivate staff, and ensure discipline.
Lead team meetings and promote a positive working environment.


Financial Management


Monitor budgets, control expenses, and optimize operational costs.
Handle cash management, daily sales reconciliation, and financial reporting.
Identify opportunities to improve profitability.


Reporting & Compliance


Prepare and submit regular reports on sales, operations, and staff performance.
Ensure compliance with company policies, labor laws, and government regulations.


Qualifications & Skills


Bachelor’s degree in Business Administration, Management, or related field (preferred).
2–3 years of proven retail/store management experience, preferably in a supermarket.
Strong leadership, organizational, and decision-making skills.
Excellent communication, negotiation, and problem-solving abilities.
Proficiency in MS Office and retail management software (POS, ERP).
Ability to work under pressure, multitask, and meet deadlines.


Key Competencies


Customer-focused mindset
Strong commercial awareness
Team leadership and staff development
Analytical and result-oriented
Integrity and accountability more

The Customer Service Representative plays a key role in ensuring customers enjoy a smooth and positive shopping experience. The CSR will handle inquiries, complaints, and transactions while maintaining excellent product knowledge, assisting with sales, and supporting store operations to achieve customer satisfaction and loyalty.

Key Responsibilities

Customer Service & Support


Greet and... assist customers promptly in a friendly and professional manner.
Respond to inquiries about products, promotions, pricing, and store policies.
Handle customer complaints and resolve issues efficiently, escalating complex concerns when necessary.
Provide after-sales support and follow up with customers to ensure satisfaction.


Sales Assistance


Guide customers in locating products and making purchase decisions.
Cross-sell and upsell products to increase sales.
Maintain knowledge of promotions, loyalty programs, and special offers.


Store Operations & Transactions


Operate cash registers, handle payments, and issue receipts accurately.
Ensure checkout process is quick and efficient.
Support inventory management by reporting stock shortages, assisting in restocking, and maintaining product displays.
Help maintain a clean, organized, and safe shopping environment.


Team & Compliance


Work closely with other team members to meet store goals.
Follow company policies, procedures, and customer service standards.
Adhere to health, safety, and hygiene regulations.


Qualifications & Skills


Minimum of HND/OND; Bachelor’s degree is an advantage.
1 year of customer service or retail experience preferred.
Strong communication and interpersonal skills.
Ability to handle transactions with accuracy and attention to detail.
Basic computer knowledge (POS systems, MS Office).
Ability to multitask, work under pressure, and stay professional with difficult customers.


Key Competencies


Customer-focused mindset
Problem-solving and conflict resolution
Patience, empathy, and active listening
Sales and persuasion skills
Team player with a positive attitude more

The Software Sales Executive is responsible for generating new business opportunities, managing client relationships, and driving revenue growth through the sale of software solutions. The role involves identifying prospects, understanding client needs, presenting tailored software solutions, and closing sales while achieving set targets.

Key Responsibilities

Business Development & Lead... Generation


Identify and qualify new sales opportunities through networking, cold calling, emails, and referrals.
Develop and maintain a strong sales pipeline to meet revenue goals.
Research market trends and competitor products to identify growth opportunities.


Sales & Client Engagement


Conduct product demonstrations, presentations, and workshops to showcase software solutions.
Understand customer requirements and propose suitable software solutions.
Negotiate contracts, pricing, and terms of agreements to close deals.
Build and maintain long-term client relationships for repeat business and referrals.


Account Management & Support


Serve as the primary point of contact for assigned accounts.
Collaborate with the technical/support team to ensure smooth onboarding and customer satisfaction.
Provide after-sales support, training, and guidance to clients when necessary.


Targets & Reporting


Achieve or exceed monthly and quarterly sales targets.
Prepare and submit regular sales reports, forecasts, and market feedback.
Track sales performance using CRM software.


Qualifications & Skills


Bachelor’s degree in Business, Marketing, Computer Science, or related field.
1–2 years of experience in software sales, IT solutions, or B2B sales.
Strong knowledge of software solutions, SaaS, and IT products.
Excellent communication, presentation, and negotiation skills.
Proven track record of meeting and exceeding sales targets.
Proficiency in CRM tools, MS Office, and digital sales platforms.
Ability to understand technical solutions and explain them to non-technical clients.


Key Competencies


Sales-driven and target-oriented
Strong networking and relationship-building ability
Analytical and problem-solving skills
Self-motivated with a high level of initiative
Resilience and ability to handle rejection more