The Field Sales Executive is responsible for driving sales growth through direct field marketing and customer acquisition. The role involves identifying prospects, promoting company products and services (such as mobile data plans, SIM activations, airtime, internet solutions, or financial products like loans, savings, or POS services), closing deals, and maintaining client relationships to... achieve sales targets.

Key Responsibilities:


Actively source and engage potential customers through field visits, cold calls, and referrals.
Promote and sell the company’s telecom or financial products and services to both individuals and businesses.
Educate customers on product features, pricing, and benefits to drive conversions.
Ensure daily, weekly, and monthly sales targets are achieved or exceeded.
Conduct market research to identify new sales opportunities and customer needs.
Provide feedback on customer preferences, market trends, and competitor activities.
Maintain accurate records of sales activities, leads, and customer information.
Follow up with existing clients to ensure satisfaction and encourage repeat business.
Collaborate with the marketing and customer service teams to enhance brand visibility and customer retention.
Represent the company professionally in all interactions with customers and partners.


Qualifications and Requirements:


Education: Minimum of OND / SSCE 
Experience: 1–2 years of proven field sales experience (Telecom, FMCG, or Financial Services preferred).
Strong communication, negotiation, and interpersonal skills.
Self-motivated, result-oriented, and able to work independently with minimal supervision.
Good understanding of the local market and customer behavior.
Must be comfortable working on the field and meeting sales quotas.
Basic knowledge of CRM tools or digital sales reporting is an added advantage.


Performance Metrics:


Daily/weekly/monthly sales volume
Customer acquisition rate
Retention and repeat purchase ratio
Revenue growth
Field activity reports accuracy and timeliness more

The In-Shop Sales Agent is responsible for engaging customers within the store, promoting products, driving sales, and ensuring an excellent shopping experience. The role requires strong interpersonal skills, product knowledge, and a passion for delivering outstanding customer service to achieve individual and store sales targets.

Key Responsibilities:


Welcome and engage customers warmly... as they enter the store.
Understand customer needs and recommend suitable products or services.
Demonstrate and promote product features and benefits effectively.
Achieve and exceed daily, weekly, and monthly sales targets.
Maintain up-to-date knowledge of all products, promotions, and prices.
Assist in merchandising, restocking, and maintaining visual displays.
Handle customer inquiries, feedback, and complaints professionally.
Process sales transactions accurately using POS systems.
Ensure cleanliness, orderliness, and product organization within the shop.
Participate in periodic stock counts and inventory management.
Collaborate with team members to ensure smooth store operations.


Qualifications and Requirements:


Minimum of OND / NCE / SSCE with relevant sales experience.
Strong communication and interpersonal skills.
Persuasive, confident, and customer-service oriented.
Ability to work under pressure and meet sales targets.
Basic computer literacy and familiarity with POS systems.
Neat appearance and professional attitude. more

Location (Bariga Ilaje, Sabo Yaba, Mushin, Alaba, Ikotun, Iyana Ipaja, Ajah, Victoria Island, Ikorodu, Ojodu, Agege, Akoka)

We are looking for smart and confident individuals to join our team as  Sales Executives.


You will be responsible for: Selling internet products
Engaging walk-in customers and closing sales
Meeting daily/weekly sales targets
Providing excellent customer... service


Requirements


Good communication and persuasion skills
Friendly and confident personality
Sales experience is an added advantage more

The Account Officer – Retail Management is responsible for managing customer accounts, and sales reconciliations across multiple retail channels (in-store, online, and wholesale). The role ensures accuracy in record-keeping, supports sales operations, and provides financial insights that enhance profitability and customer satisfaction in an omnichannel retail setup.

Key... Responsibilities:

Retail Operations Support


Coordinate with retail and e-commerce teams to ensure seamless sales posting and reconciliation.
Track revenue, returns, discounts, and payment discrepancies.
Monitor point-of-sale (POS) and online transaction systems for accuracy.
Assist in inventory valuation and stock audits.


 Customer Account Management


Manage customer billing, invoicing, and account statements.
Follow up on outstanding balances and ensure timely collections.
Resolve account-related queries from customers or internal teams.
Maintain accurate and up-to-date customer information in the system.


Key Skills & Competencies:


Analytical, detail-oriented, and data-driven mindset.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced, multi-channel retail environment. more

We are seeking a Tax Manager with strong accounting skills and expertise in tax filing to join our team. As Finance Manager, you will be responsible for managing the company's financial operations, including bookkeeping, tax filing and payments, and audit reconciliation.

Key Responsibilities:


Record transactions based on bank statements and reconcile bank deposit balances
Submit monthly... and annual tax filings on time, including personal income tax, value-added tax, withholding tax, corporate income tax, and other statutory tax types
Organize and archive monthly expense invoices, tax filing documents, and payment receipts
Assist the Finance Manager in implementing and promoting financial management processes through the company's financial management system, including approving external payments and employee reimbursement processes.
Coordinate with auditors on the annual audit report to ensure the smooth completion of the annual corporate income tax filing Monitor industry tax policies and provide professional insights to the Finance Manager.
Ensure compliance with Nigerian tax regulations and laws.


Qualifications:


Bachelor's degree in Accounting, Finance, or related field
Professional certification (ACA, ACCA, ICAN) preferred
At least 3 years of relevant work experience 
Proficient in accounting principles, tax regulations, and financial guidelines.
Proficient in accounting software (e.g., QuickBooks, SAP).
Excellent analytical, communication, and organizational skills.  


We offer:  


Pre-tax salary: 200,000 300,000 (including base salary, performance bonus, double pay for Saturday overtime, seniority allowance, and transportation subsidy).
Work days: Monday to Friday
Overtime on public holidays is paid at three times the daily wage rate and settled at the end of the month according to legal standards. more

The Relationship Officer is responsible for driving customer acquisition, promoting credit products, and maintaining strong client relationships to achieve business growth. The role combines direct sales, marketing, and portfolio management responsibilities, ensuring clients are provided with tailored credit solutions while maintaining high levels of satisfaction and compliance with lending... policies.

Key Responsibilities

Sales & Marketing


Identify and generate new business opportunities through prospecting, referrals, and market activations.
Actively promote and market credit products (personal loans, SME/business loans, salary advances, Asset Financing, and LPO's).
Develop and implement strategies to increase product awareness and customer engagement.
Organize field marketing activities, campaigns, and presentations to attract potential customers.
Track and report sales performance against targets.


Relationship Management


Build and maintain strong, long-term relationships with customers to drive loyalty and repeat business.
Understand customer needs and recommend appropriate credit solutions.
Provide excellent after-sales support and resolve client queries promptly.
Cross-sell other financial products and services where applicable.


Credit & Portfolio Management


Screen, process, and recommend credit applications in line with company credit policy.
Conduct preliminary credit appraisals and ensure all required documentation is accurate.
Monitor and manage loan portfolio to ensure quality and minimize default risk.
Support in recovery efforts, restructuring, and renegotiations when needed.


Qualifications and Skills


Bachelor’s degree in Business Administration, Marketing, Finance, Economics, or related field.
3–4 years’ proven experience in sales, marketing, or financial services (preferably in microfinance, retail banking, or fintech).
Strong knowledge of credit products, lending practices, and financial analysis.
Excellent sales, marketing, and negotiation skills.
Good communication and interpersonal abilities to build trust with clients.
Results-oriented with ability to meet and exceed sales and portfolio targets.
Proficiency in MS Office and CRM tools.
High integrity, resilience, and ability to thrive in a target-driven environment. more

We are seeking a friendly, reliable, and customer-oriented individual to join our team as a Customer Service Officer. The CSO will serve as the first point of contact for customers, ensuring a positive shopping experience through excellent service, prompt assistance, and efficient handling of inquiries, complaints, and transactions.

Key Responsibilities


Greet customers warmly and assist... them with inquiries, product locations, and store information.
Handle customer complaints and resolve issues in a professional and timely manner.
Process sales transactions, returns, and exchanges accurately at checkout counters or service desks.
Assist with product replacements, refunds, loyalty card issues, and promotional offers.
Ensure shelves, displays, and promotional materials are neat and well-stocked when required.
Provide information on store policies, prices, discounts, and special offers.
Maintain accurate records of customer interactions and transactions.
Escalate unresolved issues to supervisors or store management.
Support in online order pickups, delivery coordination, and customer queries related to e-commerce (if applicable).
Ensure compliance with company policies, safety, and hygiene standards.


Qualifications & Skills


Prior experience in retail industry preferred.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Basic numeracy and computer literacy (POS systems, MS Office).
Ability to work in a fast-paced, high-volume retail environment.
Strong attention to detail and organizational skills. more

We are currently sourcing for a strategic telecom professional to lead its Customer Experience (CX) function. The ideal candidate will have strong expertise in customer service operations within the telecom/ISP industry, with a track record of driving customer satisfaction, issue resolution, and service quality. As Head of Customer Experience, you will oversee the development and execution of... customer care strategies, ensuring prompt, consistent, and empathetic service across all channels.

Key Responsibilities

Customer Experience Strategy & Management


Develop and implement customer experience strategies aligned with business goals.
Ensure end-to-end optimization of the customer journey across all channels (call centre, social media, email, field support, etc.).
Establish service standards and KPIs for responsiveness, resolution time, and customer satisfaction (e.g., CSAT, NPS).
Lead initiatives that enhance customer loyalty, reduce churn, and improve service delivery.


Customer Service Operations


Manage day-to-day operations of the Customer Care and Support teams, ensuring efficiency and quality service delivery.
Design and implement systems and processes to ensure all customer enquiries are resolved within agreed timelines.
Monitor customer complaints, feedback, and trends to identify service gaps and take corrective action.
Collaborate with internal departments (e.g., technical, sales, billing) to resolve escalated issues and remove service bottlenecks.


Leadership & Team Development


Lead and develop a high-performing customer service team, promoting a culture of accountability, empathy, and excellence.
Oversee staffing, training, and performance evaluations for team members.
Create a supportive team environment with strong communication, motivation, and recognition practices.


Data-Driven Service Improvement


Utilize customer data and analytics to identify opportunities for service improvements.
Leverage tools such as CRMs and customer support platforms to enhance visibility and operational control.
Generate and present periodic reports to senior management on service metrics, trends, and improvement initiatives.


Regulatory Compliance & Stakeholder Management


Ensure that all customer service activities comply with regulatory standards and telecom guidelines.
Represent the Customer Experience function at senior management and cross-functional meetings.
Serve as the voice of the customer within the organization, advocating for service excellence in all touchpoints.


Workplace Environment and Confidentiality


Maintain customer service operations in a manner that ensures confidentiality and professionalism, including the setup of a customer-focused space separate from general open offices to protect sensitive customer interactions.


Qualifications and Requirements


Bachelor’s Degree in any relevant field; MBA or Master’s in a business-related field is an advantage.
Minimum of 8 years of experience in telecom or ISP environments, with at least 6 years in customer care and 5 years in leadership roles.
Proven track record managing customer service teams of at least 20 members, including multiple direct reports.
Strong experience with CRM systems, customer complaint management tools, and SLA monitoring.


Core Competencies


Strategic and Analytical Thinking
Customer-Centric Leadership
Empathy and Communication Skills
Process Improvement and Innovation
People Management and Team Motivation
Decision-Making and Conflict Resolution
Attention to Detail and Accountability


Technical Skills


Strong data analysis skills using Excel, CRM tools, dashboards
Experience managing contact centre technologies
Familiarity with Six Sigma, Quality Management Systems, or similar methodologies is an advantage more

The Inventory Officer is responsible for tracking, managing, and controlling stock levels within the retail store. This role ensures accurate stock records, minimizes stock variances, and supports smooth store operations by maintaining the right balance of inventory.

Key Responsibilities:


Monitor and maintain accurate stock levels for all products in the store.
Conduct regular stock... counts (daily, weekly, monthly) and reconcile with system records.
Ensure proper documentation of goods received, transferred, returned, or damaged.
Update inventory records and store management systems promptly.
Work closely with procurement and sales teams to forecast and replenish stock.
Investigate and resolve discrepancies between physical stock and system records.
Ensure goods are stored properly to minimize losses, damages, and expiries.
Prepare and submit regular inventory reports to management.
Support internal and external audits by providing required inventory data.
Enforce inventory control procedures and compliance with company policies.


Qualifications & Skills:


Bachelor’s degree / HND in Accounting, Business Administration, Supply Chain Management, or related field.
2+ years of inventory management experience (preferably in retail).
Strong analytical and numerical skills.
Proficiency in MS Excel and inventory management software.
Keen attention to detail and organizational skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and ability to meet deadlines.


Key Competencies:


Accuracy & attention to detail
Data management & reporting skills
Integrity and accountability
Communication and teamwork
Time management more

We are seeking an experienced and dynamic Key Account Manager (KAM) with a strong background in the telecommunications industry. The ideal candidate will be responsible for managing and growing strategic client accounts, driving revenue, and ensuring long-term customer satisfaction. This role requires in-depth knowledge of telecom products, services, and solutions, as well as the ability to build... strong client relationships and deliver tailored business solutions.

Key Responsibilities

Account Management & Growth


Serve as the primary point of contact for assigned key telecom accounts.
Develop and execute account strategies to achieve revenue targets and business objectives.
Identify upselling and cross-selling opportunities across telecom products (voice, data, cloud, IoT, enterprise solutions, etc.).


Client Relationship Management


Build, nurture, and maintain strong executive-level and operational relationships with clients.
Understand client needs, challenges, and industry trends to deliver customized solutions.
Ensure client satisfaction through proactive engagement and issue resolution.


Sales & Business Development


Drive sales growth within existing accounts by presenting new products and services.
Collaborate with internal teams (technical, product, finance, and customer support) to deliver value-added telecom solutions.
Prepare and present business proposals, account reviews, and solution roadmaps.


Strategic Planning & Reporting


Monitor and analyze account performance, sales pipeline, and revenue forecasts.
Develop account development plans (ADPs) and conduct quarterly business reviews (QBRs).
Provide market intelligence and feedback to inform product and service enhancements.


Qualifications & Experience


Bachelor’s degree in Business Administration, Marketing, Telecommunications, or related field.
Minimum 7–8 years of experience in key account management or enterprise sales within the telecom industry.
Proven track record of achieving/exceeding sales targets in telecom solutions.
Strong knowledge of telecom technologies, enterprise connectivity, managed services, and digital transformation trends.
Excellent negotiation, presentation, and communication skills.
Ability to engage with C-level executives and technical stakeholders.
Strong problem-solving, analytical, and strategic planning abilities.


Key Competencies


Customer-centric mindset with a consultative approach.
Strong commercial acumen and financial understanding of telecom contracts.
Ability to manage multiple accounts/projects simultaneously.
Collaborative team player with leadership potential.
Results-driven and highly self-motivated. more

We are looking for enthusiastic and detail-oriented  Field Account Officers to join our growing team. This entry-level role is designed for fresh graduates or early-career professionals who are passionate about developing skills in account management, client relationship building, and field operations. The selected candidates will undergo structured training and gain hands-on experience in... managing client portfolios, ensuring account compliance, and driving customer satisfaction.

Key Responsibilities


Assist senior account officers in managing and servicing assigned customer accounts.
Conduct regular field visits to meet clients
Collect and process account documentation in line with company policies.
Monitor customer account activities and escalate irregularities or risks.
Support client onboarding, account reconciliations, and field reporting.
Build and maintain strong client relationships to ensure customer satisfaction.
Provide feedback and field intelligence on customer needs, challenges, and opportunities.
Prepare accurate and timely reports on field activities, collections, and account performance.


Qualifications & Requirements


0 years of work experience (experience in field operations, customer service, or account management is an advantage).
Strong interpersonal, communication, and negotiation skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to work independently, travel frequently, and manage field assignments.
Strong ethical standards, attention to detail, and problem-solving skills.


Key Competencies


Willingness to learn and adapt quickly.
Customer-oriented mindset with good relationship management skills.
Analytical thinking with strong reporting skills.
Self-motivated, proactive, and results-driven.
Team player with high integrity and professionalism. more

The Operations Specialist will be responsible for the end-to-end operational management of SME Loans, LPO Financing, Asset Financing, Payroll Loans, and Asset Refinance transactions. The role requires strong attention to detail, credit administration expertise, compliance orientation, and efficiency in handling loan documentation, disbursements, and reconciliations.

Key Responsibilities

Loan... Processing & Administration


Handle complete loan documentation and processing for SME loans, LPO financing, asset financing, payroll loans, and asset refinancing.
Verify customer information, supporting documents, and collateral in line with credit policies.
Liaise with credit analysts and business development officers to ensure timely and accurate loan disbursement.


Transaction Management


Manage drawdowns, repayments, renewals, and refinancing processes.
Ensure accurate posting of transactions and loan schedules in the core banking/loan management system.
Track loan repayments and flag overdue accounts for recovery action.


Compliance & Risk Control


Ensure strict adherence to internal control procedures, regulatory guidelines, and credit risk policies.
Maintain accurate and up-to-date loan records, ensuring audit readiness at all times.
Monitor exposures and highlight risks in disbursement or repayment trends.


Stakeholder Engagement


Work closely with clients, relationship managers, and credit officers to resolve operational queries.
Coordinate with external stakeholders (e.g., suppliers for LPO financing, asset dealers) for loan execution.


Reporting & Analytics


Generate periodic reports on loan disbursements, repayments, and portfolio performance.
Support management in preparing operational insights and portfolio analysis.


Requirements


Bachelor’s degree in Finance, Business Administration, Economics, or related field.
3–5+ years’ hands-on experience in loan operations/credit administration within a bank,  or financial institution.
Strong knowledge of SME lending, LPO financing, asset financing, payroll loan structures, and refinancing processes.
Familiarity with credit policies, CBN guidelines, and regulatory compliance.
Excellent attention to detail, with strong numerical and analytical skills.
Proficiency in Microsoft Excel and loan management/core banking systems.
Strong interpersonal, communication, and problem-solving skills.


Key Competencies


Loan administration & documentation accuracy
Risk awareness & compliance
Financial analysis & reconciliation skills
Customer service orientation
Process improvement & operational efficiency more

We are looking for a proactive and enthusiastic Graduate Trainee to join our Key Accounts team in the Retail/FMCG sector. The Key Account Associate Trainee will support the management of strategic retail and distribution partners, ensuring product visibility, sales growth, and customer satisfaction. This role offers structured training, hands-on exposure to the FMCG business environment, and an... opportunity to build a career in key account management.

Key Responsibilities:


Support Key Account Managers in handling major retail and distribution partners.
Assist in the execution of sales strategies, promotions, and trade marketing activities.
Monitor product availability, stock levels, pricing, and merchandising at key outlets.
Collect and analyze sales data to provide insights on performance, competitor activity, and market trends.
Ensure timely communication and follow-up on customer requests, complaints, and queries.
Participate in customer meetings, business reviews, and negotiations.
Collaborate with supply chain, logistics, and marketing teams to ensure smooth order processing and product delivery.
Prepare periodic sales reports, presentations, and account updates.
Provide day-to-day administrative and operational support to the Key Accounts team.
Learn and apply best practices in FMCG key account management throughout the trainee program.


Requirements:


0 year work experience 
Strong communication and interpersonal skills.
Good analytical skills with proficiency in Microsoft Excel and PowerPoint.
Passion for FMCG/retail sales and customer service.
Ability to multitask, work under pressure, and meet deadlines.
Willingness to learn and adapt in a fast-paced environment.
Team player with a positive attitude.


Benefits:


Structured graduate trainee program with learning opportunities in FMCG sales and distribution.
Exposure to retail operations, key account management, and trade marketing.
Mentorship and professional growth opportunities.
Competitive salary and benefits package. more

We are seeking a highly skilled and result-oriented  Recovery Officer to manage debt recovery processes, negotiate repayment terms, and maintain positive client relationships. The role involves proactive follow-up on delinquent accounts, implementing effective recovery strategies, and ensuring compliance with company policies and regulatory guidelines.

Key Responsibilities


Manage and... oversee recovery of overdue loans, accounts, or payments from individuals and businesses.
Contact debtors via phone calls, emails, and physical visits to negotiate repayment plans.
Develop and implement effective strategies to minimize non-performing loans (NPLs).
Maintain accurate records of all recovery activities, payments, and agreements.
Conduct field visits to track and recover outstanding debts.
Liaise with legal teams to escalate cases requiring litigation.
Provide periodic reports on debt recovery status, risks, and recommendations.
Ensure compliance with organizational policies and regulatory requirements in all recovery processes.
Build strong relationships with clients to encourage timely repayment and prevent future defaults.
Support management in developing policies to enhance collection efficiency.


Requirements & Qualifications


Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
Minimum of 3–4 years proven experience in debt recovery, collections, or credit control.
Strong negotiation, persuasion, and conflict-resolution skills.
Excellent communication (written and verbal) and interpersonal abilities.
Ability to work under pressure and meet recovery targets.
Good knowledge of debt recovery laws, credit management, and financial regulations.
Proficiency in Microsoft Office Suite and relevant CRM/loan management software.
Strong analytical and problem-solving skills.


Competencies


Results-driven and target-oriented.
High level of integrity and professionalism.
Strong organizational and time management skills.
Ability to handle sensitive financial information with confidentiality more

We are seeking a meticulous and proactive  Internal Control Officer to strengthen risk management and ensure compliance within our lending operations. The role involves monitoring credit processes, evaluating loan documentation, detecting irregularities, and recommending controls that safeguard company assets while ensuring adherence to regulatory and internal policies.

Key... Responsibilities


Review and evaluate the internal control systems across loan origination, disbursement, monitoring, and recovery processes.
Ensure compliance with lending policies, regulatory requirements, and industry best practices.
Conduct periodic checks on loan files, customer documentation, and disbursement approvals to detect errors or fraud.
Identify control gaps in credit risk management and recommend corrective measures.
Monitor adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Perform spot checks on loan officers, collections, and recovery processes.
Investigate irregularities, suspicious activities, and breaches of company policies, escalating findings to management.
Prepare detailed reports on control deficiencies, risk exposures, and process improvement opportunities.
Train staff on compliance standards, ethical conduct, and proper documentation procedures.
Collaborate with auditors, regulators, and risk management teams to strengthen the control environment.


Requirements & Qualifications


Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or related field.
Minimum of 3–4 years proven experience in internal control, audit, or compliance within a loan/microfinance/financial services company.
Strong knowledge of credit processes, loan administration, and regulatory requirements in the financial services sector.
Sound understanding of internal control frameworks, fraud detection, and risk management practices.
Excellent analytical, investigative, and reporting skills.
Proficiency in Microsoft Office Suite and core banking/loan management systems.
High ethical standards, integrity, and attention to detail.
Strong communication and interpersonal skills.


Competencies


Integrity and confidentiality in handling sensitive financial data.
Risk-based approach to problem-solving.
Strong organizational and time management skills.
Ability to detect fraud, policy breaches, and control weaknesses.
Proactive and results-driven with a process improvement mindset. more

We are seeking a detail-oriented and proactive Experienced Operations Officer to oversee the day-to-day operational activities of the company. The role involves ensuring efficient loan processing, documentation, disbursement, repayment monitoring, and compliance with company policies and regulatory standards. The Operations Officer will play a critical role in maintaining operational excellence,... customer satisfaction, and sustainable business growth.

Key Responsibilities


Supervise and manage daily operational activities across loan processing, disbursement, and repayment.
Review and validate loan applications, ensuring proper documentation and compliance with credit policies.
Monitor loan disbursements to ensure accuracy, timeliness, and adherence to approval terms.
Track repayments, reconcile accounts, and follow up with credit and recovery teams to minimize defaults.
Ensure compliance with regulatory requirements (CBN, AML/KYC, Data Protection, etc.).
Maintain accurate records of all loan transactions, customer files, and operational activities.
Develop and implement operational processes that improve efficiency and reduce risks.
Liaise with the finance, credit, internal control, and customer service teams to ensure seamless loan operations.
Generate periodic operational and financial reports for management decision-making.
Support automation and digital transformation of operational workflows.
Provide training and guidance to junior staff to ensure adherence to standard operating procedures (SOPs).


Requirements & Qualifications


Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or related field.
Minimum of 3–4 years proven experience in operations within a  financial institution.
Strong understanding of loan processing, credit administration, and repayment structures.
Knowledge of regulatory compliance requirements in the financial services sector.
Excellent organizational, problem-solving, and multitasking skills.
Proficiency in Microsoft Office Suite and core banking/loan management systems.
Strong communication and interpersonal skills.
High ethical standards, integrity, and attention to detail.


Competencies


Strong operational and analytical skills.
Process improvement and workflow optimization.
Ability to manage multiple priorities under pressure.
Team collaboration and leadership.
Customer-centric approach to service delivery. more

We are looking for ambitious and motivated graduates to join our team as Customer Account Associate – Graduate Trainees. This program is designed to provide fresh graduates with hands-on experience in customer account management, service delivery, and client relationship building. Successful candidates will undergo structured training, mentorship, and on-the-job learning to prepare them for future... roles within the organization.

Key Responsibilities


Learn and support the management of customer accounts under supervision.
Assist in handling customer inquiries, requests, and complaints in a professional manner.
Participate in processing customer orders, account updates, and documentation.
Work with senior associates and managers to understand account management processes.
Maintain accurate records of customer interactions and transactions.
Contribute to building strong customer relationships through effective communication.
Support internal teams (sales, operations, and finance) in resolving customer issues.
Participate in training sessions, workshops, and performance reviews as part of the graduate trainee program.


Requirements


Strong communication and interpersonal skills.
Eagerness to learn and build a career in customer account management.
Ability to work collaboratively in a team environment.
Basic proficiency in MS Office Suite (Word, Excel, PowerPoint).
High level of professionalism, adaptability, and a positive attitude.


Key Competencies


Willingness to Learn
Customer Service Orientation
Teamwork & Collaboration
Time Management & Organization
Problem-Solving Ability more

The Young Talent Program (YTP) is designed to develop high-potential graduates into future leaders in Retail Account Management. Through structured training, on-the-job learning, mentorship, and exposure to real business challenges, participants will gain the knowledge, skills, and hands-on experience required to thrive in the fast-paced retail and consumer goods industry.

Key... Responsibilities


As a YTP participant in Retail Account Management, you will:
Support account managers in managing key retail clients, distributors, and partners.
Assist in monitoring sales performance, retail execution, and account profitability.
Participate in market visits, customer engagement activities, and promotional campaigns.
Conduct competitor and market analysis to provide insights for business growth.
Work with cross-functional teams (marketing, finance, supply chain) to ensure effective account operations.
Track, report, and present sales and performance data to management.
Contribute fresh ideas to improve customer satisfaction and retail experience.
Participate in structured training sessions and mentorship programs to build technical and soft skills.


Requirements


0 years of work experience (fresh graduates encouraged to apply).
Strong interest in retail, sales, and account management.
Excellent communication, interpersonal, and analytical skills.
Proficiency in MS Office (Excel, PowerPoint, Word).
Strong problem-solving ability and a growth mindset.
Willingness to learn, adapt, and take on challenges in a dynamic environment.


What We Offer


Comprehensive training and mentorship from industry experts.
Hands-on experience with leading retail accounts and clients.
Career development opportunities with a clear progression path.
Exposure to diverse functions across the retail value chain.
Competitive compensation and benefits package.
A platform to grow into a future leader within the organization. more

Qualification: SSCE / OND/NCE

Are you young, smart, and ready to kickstart a rewarding career in account management?

We are looking for passionate Retail Sales Executives who are energetic, driven, and eager to grow with us. Who will live and work in their location, own a smartphone and ready to resume immediately?

What You’ll Do


Find and own retailers who sells FMCG – noodles,... beverages , pasta etc who owns shops in streets and neighborhood. 
Train them on how to use our app
Educate them to place order and use our financial services from our app
Graduate the retailers to VIP retailers who enjoys cashback, BNPL and POS terminals


Who We’re Looking For


Passionate, ambitious, and willing to learn
Great communication & people skills
Smart, confident, and a team player
Live and work in the area of residence 
Own a smartphone 
Willing to resume immediately
Who will become our account management


What’s In It For You?


Competitive salary + attractive incentives
Structured career growth opportunities
Hands-on training and mentorship
A vibrant and supportive work environment. more

The Supermarket Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, driving sales growth, managing staff performance, and maintaining high standards of merchandising, inventory, and store presentation. The role requires strong leadership, organizational skills, and the ability to make effective decisions to maximize... profitability.

Key Responsibilities

Store Operations & Performance


Plan, organize, and manage day-to-day supermarket operations.
Ensure smooth functioning of sales, inventory, cash handling, and customer service.
Monitor store KPIs (sales, margins, shrinkage, etc.) and implement strategies to achieve targets.
Enforce compliance with health, safety, and hygiene regulations.


Sales & Customer Service


Drive sales initiatives and promotional campaigns to maximize revenue.
Maintain excellent customer service standards and resolve escalated complaints.
Analyze customer feedback to improve shopping experience.


Inventory & Merchandising


Supervise stock management, ordering, and replenishment to avoid shortages or overstock.
Ensure accurate stock control, proper rotation, and reduction of wastage.
Oversee store layout, displays, and merchandising in line with company standards.


Staff Management


Recruit, train, schedule, and supervise staff to maintain productivity and service quality.
Conduct performance reviews, motivate staff, and ensure discipline.
Lead team meetings and promote a positive working environment.


Financial Management


Monitor budgets, control expenses, and optimize operational costs.
Handle cash management, daily sales reconciliation, and financial reporting.
Identify opportunities to improve profitability.


Reporting & Compliance


Prepare and submit regular reports on sales, operations, and staff performance.
Ensure compliance with company policies, labor laws, and government regulations.


Qualifications & Skills


Bachelor’s degree in Business Administration, Management, or related field (preferred).
2–3 years of proven retail/store management experience, preferably in a supermarket.
Strong leadership, organizational, and decision-making skills.
Excellent communication, negotiation, and problem-solving abilities.
Proficiency in MS Office and retail management software (POS, ERP).
Ability to work under pressure, multitask, and meet deadlines.


Key Competencies


Customer-focused mindset
Strong commercial awareness
Team leadership and staff development
Analytical and result-oriented
Integrity and accountability more