utibe

Followers 6
Connections 29
Reputation 9.8

Human Resources Generalist Manager at Port Harcourt Electricity Distribution Company

since September, 2021

es***e4@gmail.com

Skills

Business Development
Data Science
Engineering
Human Resources
Management
Project Management
HR

Recommendations

Vincent Owe

7/10/2023

"Excellent analytical skill"

Ubong oscar

7/10/2023

"Highly coordinated "

5 recommendations in total

See all recommendations

Experience

utibe

Work experience

Human Resources Generalist Manager at Port Harcourt Electricity Distribution Company

September, 2021 -
Fulltime

Offered guidance and counselling to managers and employees regarding recruitment, employee
performance and complaint investigation.
 Resolved conflicts through positive and professional mediation.
 Handled confidential matters with discretion to maintain workplace and employee privacy
 Oversaw and managed appraisal system geared towards driving high performance.
 Reviewed employee complaints and inquiries and facilitated walk-in employee relations
requested to reinforce proper grievance policy.
 Strengthened employee knowledge and abilities, leading comprehensive training program for new
and established employees.
 Maximized employee satisfaction and reduced turnover with motivational strategies and
enhanced training.
 Reduced benefits cost by 15% annually through meticulous recordkeeping and ensuring that
company did not pay for benefits for which employees were ineligible.
 Wrote employee manual covering issues including disciplinary procedures, code of conduct,
FMLA Policy and benefits information.
 Revised job descriptions across all levels and 20+ categories. “Shadowed” and interviewed
employees to construct an accurate picture of the duties and skills required for each position.
 Structured and implemented programs and policies in the areas of training, compensation
structures, benefits packages, incentives and new employee orientation.
 Fostered a team work/open-door environment conducive to positive dialogue across the
organization. Personal efforts were cited as the driving force behind the Region’s employeeretention rate of over 89%.
 Worked with senior management to create HR Policies and procedures; recruit employees;
develop orientation and training programs.
 Manage leave-of-absence and personnel records; administer benefits enrolment and handle HR
Generalist issues.
 Facilitated and directed learning and development sessions to close out 100% of identified
knowledge gaps identified by Departmental Heads/Line Supervisors through classroom type
trainings and field experience for concerned staff.
 Resolved 100% verification of documentations submitted by staff through background checks and
comparison with credentials from similar sources to avoid fraud or forgery for the 65No new hires
and previously existing staff.
 Co-ordinate 100% onboarding of all new hires as well as safety training to resolve knowledge gap
on job functions and safety at duties

utibe

Work experience

Business Quality Assurance Analyst at Port Harcourt Electricity Distribution Company

January, 2016 - August, 2021
Fulltime

 Implemented continuous improvement initiatives to improve performance.
 Addressed customer complaints and resolved issues.
 Facilitated automated software testing with well-written and implemented test scripts.
 Analyzed project requirements, identifying acceptance criteria testing cases and scenarios.
 Evaluating business processes, anticipating requirements, uncovering areas for improvement,
and developing and implementing solutions for two (2) vast regions (Akwa Ibom and Cross
River).
 Take 100% lead of ongoing reviews of business processes and developing optimization
strategies for the two (2) regions (Akwa Ibom and Cross River).
 Performing requirements analysis to close out manpower gaps, materials gaps, and knowledge
gaps for the two (2) regions (Akwa Ibom Cross River).
 Daily supervision of the activities of technical team members to meet their key performance
indices 100%.
 Proficient use of Microsoft Office and Tableau to visualize business indices to board members
and proffer business direction/projections based on performance indicators.
 Domiciling of reports in SQL for easy recall as may be requested by management.
 Efficient use of Power BI for dashboard overviews by top management and daily business guides
for commercial team members.
 Issuance of stop work orders in areas with observed breach of quality standards and enforce
100% correction is done before work resumes.
 Allocation of resources to meet business needs and requirements while maintaining 100% cost
efficiency to stay within approved budget.
 Provided reports derived from data to team members and manager.
 Liaised between quality control and external departments to support communications and
maintain workflow.
 Wrote and revised quality control operating procedures to comply with internal and regulatory
requirements.

utibe

Work experience

Quality Assurance/Quality Control Engineer at Port Harcourt Electricity Distribution Company

October, 2011 - December, 2015
Fulltime

 Drove transparency and improved compliance by compiling data and building representation view
for engineering teams.
 Evaluated nonconforming material and disposition based on cross-functional engineering review.
 Identified characteristics and processes critical to production success, error control and defect
elimination.
 Reduced risks and enhanced control methods as part of overall production reviews and change
management teams.
 Supervised soil compaction tests, bitumen spray rate tests, cube crushing tests for Abak –
Utunsehe Road project in Akwa Ibom State which spanned 15.5km. ·Supervised excavation for
15No pylons and strata by strata testing of materials to find appropriate depth for laying of pylons
to eliminate possible settlements after construction.
 Joint preparation of Bill of Measurements alongside the SETRACO Project Supervisor for Mkpat
Enin Urban Road, Akwa Ibom State.
 Direct supervision and management of 10No staff with diverse working techniques.
 Analyzed processes and identified optimization opportunities for quality improvement.
 Performed root cause analyses and implemented corrective actions for critical operational
problems.
 Recommended changes based on skilled interpretation of test results against established
specifications and control limits.
 Collected and analyzed laboratory testing data on raw materials and completed work.
 Maintained reliability of quality control data by regularly calibrating, validating and maintaining
laboratory equipment.

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