We are sourcing for suitably qualified professionals to assign to our Client to fill the job of Digital Executive.

Communications Jobs in Uganda

Customer Service & Logistics should support the business by ensuring customer orders are received, scheduled and delivered to customers in a timely manner, to help meet business sales and order fulfillment objectives. Meet customer expectations by providing status of customer accounts and order status. They should add value to both the customer and the organization through flawless execution, with... constant emphasis on safety, compliance with local laws and controls.

Communications Jobs in Uganda more

Directly supporting the EPcmC staff & the CONTRACTORs ensuring delivery of the Pipeline and associated AGI, MST facilities and EITS infrastructure are on-time and to budget.
To provide on the job training and coaching to local content personnel, liaising either directly or indirectly with training providers to ensure training is provided and performance monitoring of such.
Implement, use,... and communicate safe work practices on and off the project sites.
Communicate and mentor the Worley principles of ‘Life’ and Zero Harm into the EACOP project delivery.
Engaging and communicating the HSE roles & responsibilities to the project leadership and staff teams
Liaise with Project R3 and ensure cross-functional coordination and engagement where required.
Ensure that the HSE organization and management systems processes are operating and compliant
Review COMPANY CONTRACTOR’s HSE procedures, processes and documentation such as SMP’s, SWMS, SOPs etc. to ensure minimum compliance to the Contract and HSE regulatory requirements.
Perform specific focused HSE compliance audits/surveillance reviews as scheduled or necessary.
Monitor, manage and direct surveillance and inspection activities of EPcmC H&S advisors
Monitor, manage and report on the HSE activities of contracted 2nd & 3rd party inspection services.
Expedite the field reporting on the status of Construction progress against agreed HSE KPI’s.
Maintain databases and record storage for HSE systems reports and compliance audits
Proficient as lead representative for presenting HSE systems to internal and external auditors.
Review and comment on COMPANY CONTRACTORS’ Safety inspection reports and act
Monitor HSE compliance with the COMPANY CONTRACTOR document deliverables and data.
Scheduling the H&S supervisors to attend and deliver site HSE moments, Toolbox talks at site pre-starts
Participate in Incident Investigation or Incident Reviews as required or requested
Participate in H2SE Inspections, Reviews, or Assessments
Attend regular scheduled project meetings as required and verify HSE metrics and KPI’s tabled
Manage and co-ordinate the surveillance and compliance reviews of COMPANY CONTRACTORS in accordance with the agreed surveillance plan and / or inspection and test plan (ITP), etc.
Perform inspections of equipment/materials/installations to ensure HSE compliance.
Work within a multi-cultural business framework and provide ethical and compliant support.
Mentor exemplary behavior regarding HSE, Ethics and Company “Code of Conduct” policy. more

Responsible for; Ensuring Bill run Coordination and delivery of the same, close any exceptions, errors with responsible teams and payments allocation for postpaid accounts

to discuss the roadmap to the bill run for that calendar month.
Submission of all Fixed Data changes that are being made on customer accounts in the month. These are compiled in a tracker extracted from SR Tool and sent to... Finance to    These  are  mainly;  capacity  changes,  suspensions, terminations, relocations, price changes.
Mock Bill run by 25th of the month ensuring all changes to customer accounts have been captured and effected on respective customer accounts, ready for the team to sample in the mock bills.
Mock bill run approval is based on confirmation that all new services have been billed and all changes have been implemented. For GSM, request for Data
Subscription CDRs and I CONTROL CDRs, and CRBT CDRs to be captured in the samples. These are provided by I.T Team.
Ensure Mock bill pdfs are shared with the Credit Team to sample and share feedback with CSG through one report and engagement with CSG to correct any anomalies done. Minimum number of samples per product need to be done.
Final bill run should be run 1st of each month.
Identification and fixing of gaps existing in the current process with the help of other dependency departments more

Overview

Work closely with the Training and Capacity Building Coordinator  in  the  planning,  administration  and execution  of  various  training  and  capacity  building programs.

Ugandan recent graduate (not more than 1 year) with bachelor’s degree in Business Administration, Economics, Accounting & Finance, Law OR Community Development or any related field from a Recognized and Duly Accredited... University.
Computer- Literate with Strong Skills in MICROSOFT Packages: WORD, EXCEL, POWERPOINT, OUTLOOK, TEAMS.
Ability to plan, multi-task and manage time effectively. more

Work  alongside  the  National  Content  Manager  in delivering National Content Commitments of the EITS Contractor on the EACOP Project.

Ugandan recent graduate (not more than 1 year) with bachelor’s degree in Business Administration, Economics, Accounting & Finance, Law OR Community Development or any related field from a Recognized and Duly Accredited University.
Computer- Literate with... Strong Skills in MICROSOFT Packages: WORD, EXCEL, POWERPOINT, OUTLOOK, TEAMS.
Ability to plan, multi-task and manage time effectively. more

The Business Systems Administrator assists the business in defining and modeling their needs, constraints, and requirements. As a functional specialist, analyzes the needs of the business lines, verifies the adequacy of the Information Systems and Technology (IST) supporting the activities of the business, and proposes innovative solutions (process and / or technical) to meet the needs in Workday... and FIS.

Provide Tier 0 and Tier 1 support (Workday and FIS).
Manage Knowledge Database, User Documentation, FAQs (Workday and FIS).
Training of internal teams
Ensures a direct support to EACOP users (providing up to date templates, support, exports, reports etc.).
Is the main point of contact to liaise with solutions and service providers for all technical aspects of the applications.
Contributes to the general Knowledge Management and improvement of the system
Supervise the Ticket intake, the ticket queue assignment (Jira for Workday, SNow for FIS).
Provide pre-script standard incident resolution (Workday and FIS). more

A qualified individual to ensure smooth and efficient operation of the supermarket. That can ensure capable leadership, effective staff management, oversight of all retail and business operations, control of inventory and finances, and provide excellent service

Establish and manage a loyalty programme to ensure brand loyalty and patronage
Promote and sustain positive brand recognition
Develop... and implement strategies to drive sales and increase profitability
Manages the business’ budget including monitoring expenses and minimizing waste
Ensure that the store is properly stocked; manage inventory levels to prevent
shortages, expiries and overstocking
Set up organizational structure in departments, design roles and reporting structure for subordinate staff
Hire, train and supervise store staff, ensuring that they provide excellent customer service and follow company policies and procedures
Design and direct continuous teachings and trainings for staff to ensure up to date knowledge in company-specific and industry procedures and practices
Ensure that the business is compliant with relevant laws and requirements
Organize and direct regular stock taking activities to maintain accurate records of stocks
Identify and sign-on appropriate external service providers where necessary
Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers
Arrange promotions and promotional activities with clear and set business objectives
Monitor and analyze sales and customer data to identify trends and opportunities for improvement
Collaborate with suppliers and negotiate contracts to ensure competitive pricing, relevant product range and quality products
Resolve customer complaints and ensure a high level of customer satisfaction
Manage and guide a positive brand image and presence
Maintain positive social presence and public relation
Stay informed about market trends, new products and competitors to make informed business decisions and maintain a competitive edge
Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth more

The Head of Security is responsible for the strategic leadership, development, and management of the organization’s overall security operations. This role includes protecting the company’s physical, digital, and human assets by overseeing the design, implementation, and continuous improvement of security policies, procedures, and infrastructure. The individual in this position ensures the... company’s security aligns with its business goals, compliance requirements, and risk management strategies.

Develop, implement, and monitor a comprehensive security strategy across the organization.
Advise senior management on potential security threats and recommend proactive solutions.
Ensure the organization complies with industry standards and regulatory security requirements. more

Oversee and manage the company’s FG, raw materials, packaging materials and consumables warehouse in Mbarara:
Effectively oversee and review daily stock taking to ensure that all FG at the warehouse is properly accounted for and is accurately reflected in the system with no variances;
Manage and oversee customer order fulfilment with regards to loading of finished goods to reduce customer... turnaround time;
Plan, co-ordinate and monitor the receipt, storage, and dispatch and loading of FG;
Drive a zero-tolerance for any deviation from the use of quality processes to ensure customer deliverables are fully met;
Ensure the relevance and accuracy of all documentation relating to goods in and out including labeling of all stock items;
Review monthly sales forecasts and take necessary action to ensure that there are sufficient levels to FG to fulfil all sales orders at any given time at the warehouse;
Receive and confirm customer invoices and reconcile all FG stock transfers, GRNs and delivery notes;
Manage the warehouse and technical store teams through supervisors to handle interactions and management of any grievances or concerns that may arise from time to time;
Develop and oversee continuous training and development programs aimed at improving the productivity of labour under warehouse function;
Provide extended support to the Environment, Health, and Safety (EHS) team in overseeing the implementation of safety standards throughout the under the stores and warehousing function;
Develop and maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records;
Develop policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems;
Review ways to ensure efficiency, add value and reduce costs as well as delivering continuous improvement initiatives;
Establish, monitor, and maintain high standards of security in the warehouse by setting security procedures;
Ensure that vehicles, machinery, and equipment are well maintained and fit for use;
Ensure a clean and tidy working environment to aid operational efficiency; FIFO adherence; and Transfer knowledge to your subordinates. more

Key Duties and Responsibilities:

Support the execution of engagements and activities of The East African Crude Oil Pipeline (EACOP) within the project area to promote acceptability of the project by:
Support the  implementation  of  the  Companies  External  and  Internal Communications strategy and calendar on site.
Support the implementation of approved site visit requests.
Events... management support and supervision of branding for all events and activities.
Coordination of the documentation and content development for communication materials.
Stock management Corporate Affairs materials and branded items.
Support aspects of media relations (preparing and issuing press releases to local/community radio stations, responding to media and public inquires upon validation by management, organizing press conferences and briefings, media site visits, etc.).
Support in identifying and building a network of key influential individuals and groups key to Project operations at site.
Any other activities as determined by his/her supervisor. more

The Digital Marketing Specialist is responsible for supporting digital marketing programs, including channel support tactics, and digital marketing initiatives. This role will manage administrative tasks, provide project support, and oversee all third-party digital activities. The specialist will manage marketing campaigns across digital platforms, including media buying, analytics, spend... optimization, and content development.

Develop and manage checklists for all digital- related projects. Share capacity with
Digital Operations.
Co-manage projects, ensuring adherence to defined processes.
Project Administration – develop and manage a checklist for all E-commerce related projects
Share capacity with the E-Commerce Operations on the Departmental projects
Co- Manage E-Commerce projects within department’s project system and ensure that all projects follow the defined project process
Interface daily with resources to ensure tasks and sub-tasks have been clearly defined for the allocated projects and are being completed in a timely manner
Update status daily on all projects and communicate to Head: E-Commerce of slowdowns, bottlenecks or completion of tasks as they occur
Provide support for special projects as and when required by the business
Execute on roadmap items to ensure scalability and strategic effectiveness with the guidance of the guidance of line manager more

The Retailer Recruiter will play a strategic role in in driving sales, expanding market presence, and maintaining a strong relationship with retailers. The job holder must have the drive to generate new leads. Basic with a fantastic commission structure for the correct candidate.

Retailer acquisition which includes successfully onboarding new retailers as per the target given.
Identify new... opportunities to expand the lottery’s reach.
Educate prospective retailers about the lottery products including the benefits of
becoming a retailer.
Marketing intelligence and feedback
During the on-boarding process retailers must be made aware that they comply
with lottery regulations and ethical standards, such as age restriction and
responsible gaming practices.
Strengthen retailer loyalty through excellent service and support. more

The Job holder will promote superior customer engagement and champion digital customer service excellence. This will be achieved by engaging with the online audience on social media channels, by promoting the brand image in an online space and also by also providing support to current and prospective players.

Daily posting and monitoring of content across all the relevant social... platforms.
Assisting the marketing team in brainstorming of new social media initiatives based on community insights.
Liaise with  other  departments  (customer  relations,  sales  )  to  manage
reputation, address the customer care aspect and coordinate actions.
Flag and escalate any issues that might occur in an online/social media space.
Coordinate emergency public responses to limit damage to the organisation’s
public image when extraordinary incidents occur.
Daily management of social media communications with supporters and interested parties, building relationships with the online public and social media communities.
Daily monitoring and monthly reporting of social media activity.
Updating and/or  contributing  to the  FAQ  document  based  on  current
issues/questions experienced and asked by the online community.
Contribute to the development and delivery of social media strategies.
Contribute towards the growth of social media networks and audiences.
Continuously improve  by  capturing  and  analyzing  the  appropriate  social
data/metrics, insights and best practices, and then acting on the information.
Identify brand-appropriate tactical opportunities and suggesting engagement
and/or creative executions. more

Promote a positive internal and external image of the organization by crafting high-quality copy that is suitable for different stakeholders of the organization, including employees, and the platforms on which the messages are communicated. To develop social media copy and well- thought-out responses to audience of the organization.

Write winner success stories
Write creative, informative and... professional press releases
Assist with developing copy for adverts: print, broadcast and digital
Collate information for internal newsletter
Copy proofing and editing as and when required
Develop copy for social media
Interact with the audience on social media by replying to queries in an appropriate tone
Write any other organization copy that is required more

The job holder will be responsible for the development and management of operational marketing plan and to oversee the executing and implementation of the various efforts associated with the plan, including the evaluating of the results of various marketing campaigns, the spearheading of market research efforts and the coordination of initiatives across a variety of channels.

Development,... execute and evaluate the company’s marketing strategy. This includes:
Collaborating with the Head of Marketing, Marketing Department and other
departments
Positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go- to-market strategies, complete with formal proposals and recommendations on tactics
Preparing proposals  for  and/or  guiding  and  assisting  the  business  in  the development, implementation and evaluation of specific plans/ programmes, ensuring that these align with the company’s over-arching strategy, identity and corporate relations strategy.
Ensuring that all marketing strategies adhere to the marketing code of good practice.
Present ideas and  final  deliverables  to  internal  and  external  teams,  and communicate with senior leaders about marketing programs, strategies, and budgets more

To add value to the content eco system by supporting the Content Manager with keeping up with the everyday routine monitoring tasks for the different Airtel Apps

Ensure all the outlets are listed and updated on Google my business
Share the updates of monitored/tracked links for the different communication platforms
Share a daily report of the links performances

Responsible for receiving invoices at reception as per the approved PHD Check list, in case the invoices don’t meet the required checklist she/he rejects them immediately and advises the suppliers /vendors on what is required immediately. This role will help to improve vendor payments on time (VPOT).

Support PHD team; Receive Invoices & check for full documentation as per PHD Checklist before... submission of the same to PHD IP team.
Partner Grievance handling, Statement of Account Reconciliations. Provision of updated partner statement of accounts on the tracker
Review all your supplier documentation attached to PA’ s for completeness and accuracy
On time release & analysis of daily, weekly & monthly PHD reports, Provide PHD Reports as per the requirements. more