Responsible for; Ensuring Bill run Coordination and delivery of the same, close any exceptions, errors with responsible teams and payments allocation for postpaid accounts

to discuss the roadmap to the bill run for that calendar month.
Submission of all Fixed Data changes that are being made on customer accounts in the month. These are compiled in a tracker extracted from SR Tool and sent to Finance to    These  are  mainly;  capacity  changes,  suspensions, terminations, relocations, price changes.
Mock Bill run by 25th of the month ensuring all changes to customer accounts have been captured and effected on respective customer accounts, ready for the team to sample in the mock bills.
Mock bill run approval is based on confirmation that all new services have been billed and all changes have been implemented. For GSM, request for Data
Subscription CDRs and I CONTROL CDRs, and CRBT CDRs to be captured in the samples. These are provided by I.T Team.
Ensure Mock bill pdfs are shared with the Credit Team to sample and share feedback with CSG through one report and engagement with CSG to correct any anomalies done. Minimum number of samples per product need to be done.
Final bill run should be run 1st of each month.
Identification and fixing of gaps existing in the current process with the help of other dependency departments
  • Accounting