Are you a financial expert who is passionate about financial solutions, leadership in supporting the finance team and general operations in a busy environment that offer required solutions to the team and entire business processes in an efficient and effective manner? We are looking for someone with mid-level experience in finance. As a Commercial controller, you shall be at the center-stage of... ensuring that key financial reports and accounting data are captured well and submitted at the right time for informed decision-making by the management.

About The Role Key Duties And Responsibilities

Co-ordinate necessary and appropriate accounting data and procedures for the maintenance and preparation of commercial reports for decision making while providing necessary commercial guidance for Kenya as a country.
Provide overall financial leadership to the business and to support Operations managers in Operations Finance related matters and providing operational metrics.
Provides a tracker and advises on deviations of the budgets from actuals.
Responsible for timely invoicing and delivery to clients, collections of debtors and follow-up of aged outstanding receivables.
Co-ordinates and ensures timely and accurate monthly ledger financial reporting of Operational results.
Appraise Operating results of the month against budgets, Forecasts and advise on appropriate action plans.
Actively participates in all Projects related to new business contract acquisition.
Active participation in the Strategic planning and coordination of the Risk management processes.
Defines financial strategy for country (Kenya) and develop approach to Commercial opportunities to ensure long term profitability coordinate variance reporting to previous plans.
Training and development of team to ensure succession plan and continuity.
Facilitates financial reviews with Business Units Managers for the monthly performance.
Checking and ensuring an effective operational processes and processes safeguarding and appropriate internal controls in place are followed and implemented.
Facilitates and coordinates timely and accurate financial records for General Ledger.

About You

Professional Accounting qualification with relevant registration (ACCA / CIMA)
Bachelor’s degree in commerce – Finance/Accounting options.
Master’s degree in any business-related field is an added advantage.
Minimum 7 - 10 years' experience in a management position in Finance with increased responsibility.
Proven experience in the management of a team in finance disciplines.
General experience in Finance and Accounting in a multi-national will be a distinct advantage.
Understanding and practical experience of Supply Chain and Contract Logistics will be a distinct advantage.
Knowledge of the statutory and operating environments in Kenya, Uganda is a distinct advantage.
Excellent communication skills (verbal and written).
Well organized individual and results oriented. more

Are you an operation graduate ready to venture into the operational space and passionate about logistics operations in a busy environment that offer required solutions to the team and entire business operations in an efficient and effective manner? We are looking for someone with entry-level experience in logistics operations to support and grow with the operation. This role typically involves... rotational assignments across different departments or functions within the operation divisions, allowing trainees to acquire a comprehensive understanding of the organization's operational management systems, processes & standards.

About The Role Key Duties And Responsibilities

Learn & adhere to clear understandings of the clients’ service requirements.
Build the knowledge & experience to ensure the use of standardized programs & tools.
To report and record any non-conformity with regards to customer merchandise.
To work within operating areas as determined by management and the needs of the business.
When performing duties - adapt to following operating procedures and safe working practices.
You may be required to undertake other duties as necessitated by business needs that may not be part of the responsibilities outlined in this role profile.
Engage and work closely with operations team on implementation of assigned projects e.g standardization, environmental, continuous improvement, accelerated digitalization, data analytics.
Champion assigned practice- build depths via best practice research and application, team development & training, engagement on relevant continuous improvement initiatives.
Support the implementation of projects to improve Safety & Quality culture as well as respect for the environment in our operations.
Fully responsible for proper handling and safe usage of assigned equipment e.g Desktops, laptops, etc.
Develops / Delivers high quality / innovative products, services, or solutions.
Coordinates efforts and aligns resources to achieve objectives.

About You

Relevant University degree in Engineering, Operations Management, or a related field.
1+ year’s operations and logistics experience.
Strong analytical & problem-solving skills, Innovative & creativity.
Microsoft office proficiency.
Excellent communication skills (verbal and written).
Well organized individual and results oriented. more

Are you a financial accountant who is passionate about financial solutions, leadership in supporting the finance team and general operations in a busy environment that offer required solutions to the team and entire business processes in an efficient and effective manner? We are looking for someone with mid-level experience in financial accountant to support the finance team. As a financial... accountant, you shall be expected to support DHL Supply Chain, Kenya in providing Financial, Audit and Tax leadership for the country.

About The Role Key Duties And Responsibilities

This is a support position to the DHL Supply Chain Kenya Finance in providing Financial, Audit and Tax leadership for the country.
Responsible for the countries Financial Accounting Ledger Reporting and Reconciliations.
Adherence to tax laws, Ledger reconciliation and preparation of tax returns.
Responsible for Tax Administration, these includes payments.
Support the Finance Manager with Internal Controls.
Adherence to group financial reporting guidelines.
Training the finance team on group financial reporting.
Working Capital Management, External & internal audit co-ordination.
Drive compliance awareness in country.
Ensure Compliance with all Local statutory accounting rules and regulations, Group Accounting policies and procedures and other Compliance driven policies and procedures.
East Africa Treasury Management, Bank reconciliations, Co-ordinating with SSC on timely Billing, allocation of collections and timely payments of suppliers and cashflow management.
Responsible for Country Balance sheet reconciliations as per Group guidelines, IFRS and Local GAAP.
Tax Management for Kenya.
Custodian of Finance SOPs, ensure regular revision to adopt to current operating environment.
You may be required to undertake other duties as necessitated by business needs that may not be part of the responsibilities outlined in this role profile.

About You

Bachelor’s degree in commerce – Accounting option.
Qualified Professional Accounts (ACCA, CPA, CA).
Minimum 5 years of experience.
Knowledge of an ERP system.
Project management (From a finance perspective).
Track record of strong P&L understanding.
Excellent communication skills (verbal and written).
Well organized individual and results oriented. more

Are you an Operational expert who is passionate about running various aspects of warehouse operations in a busy environment that offer required results to the clients in making warehouse processes efficient and effective? We are looking for someone with mid-level experience in business operations. As a Warehouse Clerk -Grade 1, primarily responsible in assisting the Warehouse Lead in maintaining... the smooth operations in the warehouse in execution of daily warehouse tasks to ensure that daily deliveries, receipts, put away, stock posting, storage, and safety targets are met in line with the SOPs.

About The Role Key Duties And Responsibilities

Ensure daily briefing and debriefing is done before commencing operations.
Carry out receipt of goods in good condition and right quantity from the supplier and ensure sign off by driver and security personnel.
Carry out data entry of received stocks in WMS(JDA) real-time on confirmation of receipt.
Receive transfer request for order dispatch and follow through on the stock issue while confirming stock accuracy of transferred goods from the main warehouse to the dispatch bays.
Fully responsible for product handling, storage, and stock integrity.
Participate in cyclic and periodic stock count and ensure accuracy is achieved in both exercises.
Update data entry of transferred stocks in WMS(JDA) real-time on confirmation of issue.
Ensure standard quality product is maintained in the warehouse zones and WMS system aligned to physical storage quantities.
Ensure compliance to Standard Operating Procedures (SOP's)
Champion QSHE and 5S within the warehouse- Report at least two safety observations weekly.
Fully responsible for safety at the various workstations with zero LTA.
Maintain Clear and accurate record keeping on daily reports on recycle counts and monthly stock takes.
You may be required to undertake other duties as necessitated by business needs that may not be part of the responsibilities outlined in this role profile.

About You

2+ Two years’ experience in Operational field especially in Warehouse operations.
Diploma in Business related field. more

The GMT-OpEx shall be supporting Operations Excellence Functional Leads in driving strategic Operations Excellence programs - namely; Environment Sustainability & Decarbonization, Quality, Continuous Improvement & Accelerated Digitalization initiatives - to develop and grow the performance of operations in a consistent way through the standardized Operations Excellence Programs & Tools to attain... agreed and targeted KPIs while ensuring we are the '"provider of choice'' to our clients ; "making DHL a great place to be through a safer and efficient operation, working within clear guidelines to help achieve defined outcomes for the company at large.

About The Role Key Duties And Responsibilities

Support in driving the operations excellence agenda to the sites via standardized Operations Excellence Programs & Tools.
Collaborate with cross-functional teams to identify areas for operational improvement and efficiency enhancement.
Collect and analyze operational data to identify trends and areas for improvement and assist in developing action plans.
Collaborate with team members to monitor and track the progress of improvement initiatives and provide regular updates to stakeholders.
Participate in training programs and workshops on operational excellence principles and methodologies.
Ensure the quality of standard operating process and the certifications required legally, by clients or DHL Quality Management System.
Take responsibility of running a safe operation and driving a Safety-First Culture with all individuals in the operations by applying and improving safety standards.
Assist in the implementation of the OMS model as well as sustainability of the system.
Support the implementation of continuous improvement initiatives, including process optimization, data analytics using methodologies such as Lean Six Sigma.
Actively be involved in the holistic development of the entire organization in continuous improvement, digitalization, and engineering.
Representing DSC in a professional manner to customers.
Adhere to all DSC Health and safety rules and regulations and those of our clients.

About You

Relevant University degree in Engineering, Operations Management, or a related field.
Educated to High School.
1+ year’s operations and logistics experience.
Strong analytical & problem-solving skills, Innovative & creativity.
Microsoft office proficiency.
Excellent communication skills (verbal and written).
Well organized individual and results oriented. more

DHL Global Forwarding Kenya has an opening for a Senior Customs Operations Specialist where you will provide data entry support to the Customs Brokerage Section. Join us now in connecting people and improving lives.

In this Senior Customs Operations Specialist position

You will communicate and confirm information with external customer to ensure correctness of clearances.
You will... communicate and confirm information with internal customers to ensure correctness of information that is communicated to Customs.
You will complete any other support tasks as may be requested by the supervisor or Manager, including filing, reconciling or administrative tasks within the Customs section.
You will ensure that all administrative requirements of the customs Operation are completed timely and accurately to the satisfaction of internal customers i.e. resolve queries, ensure VOCs are done timely, etc.
You will receive documents to effect customs clearance.
You will quality check all documents received before a declaration is processed.
You will register import ocean and Air customs files in system as required, ensuring all jobs ready for customs clearance and all files are written up.
You will prepare all documents for customs clearance.
You will allocate the percentage of duties to be paid and rectify incorrect take on data.
You will ensure that the operators have captured the information accurately to ensure compliance with the provision of the Customs Act.
You will keep KRA and other regulatory body documentation up to date.
You will ensure that all documentation is properly kept ensuring they are available for future queries or when needed for audit purposes.
You will finalize client queries.
You will support other team members by supervising operations and provide backup for absence/ peaks in operational activities.
You will ensure that client’s queries are attended to timely and that delay kept at minimum level at all times.
You will have full tariff classification, tariff determination experience, and value determination experience.
You will require entry experience: multi-mode – Air/Ocean/Road freight/Projects import and full export entry experience.
You will have full road freight export experience – operations and customs processing.
You will have provisional payment experience – full End to End function, refund experience – full End to End function, and drawback experience.

Now, Here’s What We Need From You

Matric
5 – 7 years’ experience within the scope of Customs Clearing.
Customs Clearance certification will be an advantage more

Role Context 
The Gateway Customer Service Executive is responsible for contacting customers on their shipments under customs process and informing them on the clearance requirements. The executive is also responsible for ensuring customer calls and inquiries are responded to within the set network standards; revenue targets are met through promoting and selling DHL products and value added... services
Key responsibilities 

Responsible for updating and communicating clearance updates to customers in a courteous and professional manner whilst managing their expectations
Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action
Adhere to existing Imports procedures as outlined in the department manuals 
Work under general supervision with regular review and guidance from a supervisor. Refer complex and unusual problems to supervisor
Responsible for work processes that affect the success of own role and contribute to the overall performance of the department

Minimum Requirements
Education & experience

1-3 years of experience in area of responsibility
Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
Demonstrates basic knowledge of a technical or specialty area
Readily learns and applies new information/concepts in area of practice more

Role Context

The job holder is responsible for revenue generation from Turkana and its environs by profiling and engaging fish traders, fish exporters, find fish markets and fish buyers to ensure the Power UP Your Potential (PUYP) on fish commerce objectives are met and the Fish project is attained.

Key responsibilities

 Proactively identify fish commerce opportunities by engaging fish... traders through Fish commerce Power Up Your Potential objectives to trade in the desired International markets
 Organizes onboarding sessions virtual/physical for continual discussion and additional input to support Fish commerce objectives
 Engage in finding fish markets by being an advisor to the fish traders/fish exporters and potential fish buyers on fish commerce. Commerce opportunities
 Prepare Fish commerce progressive report that will be shared with the Retail Manager on a daily basis on Fish
 Ensure that all shipment DHL picks meet the requirement for export to include handling, export documentation and packaging to the standard
 Accepts fish shipments and prepares the air waybill on POS, plan and manage transport from Kalokol to Lodwar and sends alert to NBO to expect the shipments(s)

Minimum Requirements
Education & Experience

 Tertiary Education or related work experience in related discipline
 0-2 years of experience in related field
 Entry level professional contributor
 Understands fundamental concepts, objectives and provide committable conduct to deliver expectations more

In this Sales Support Specialist position

You will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions.
You will assist in administration and planning of sales contracts as per specifications and expectations.
You will collect information and customer data to support sales teams with identification/ qualification of... leads and preparation of quotations and contracts.
You will draft standard commercial documentation such as sales contracts and maintenance agreements to support sales.
You will answer queries on stock and shipment of orders and deal with customers/ sales teams including informing customers about shortages, expected delivery dates, price changes, etc.
You will follow up on orders and resolve problems related to orders
You will collate feedback from post implementation review and prepare reports on customer complaints, delivery/ service problems, customer satisfaction, etc.
You will compile reports and statistics for supporting sales teams in conducting business reviews.
You will periodically update sales price tables and prepare reports and statements regarding sales efficiency.
You will support pre- and after-sales activities.
You will explain facts, policies and practices related to job area.
You will support and interact primarily with colleagues of own sub-function.
You will develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.

Now, here’s what we need from you

Bachelor’s Degree or equivalent experience/qualification
2 years’ experience more

In this Field Sales Specialist position

You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc.
You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment.
You will secure new business and build on existing core business through repeat orders.
You will answer inquiries,... resolve problems, promote and sell products/ services.
You will identify and contact prospective customers and build relationships to generate future sales and repeat business.
You will check and understand type and size of customer requirements and suggest products/ service/ alternative products/ services.
You will develop and deliver sales bids, presentations, proposals and conduct product demonstrations to customers.
You will follow up and pursue prospects, conduct discussions on terms of sale and close business by connecting a customer need with a DHL solution and highlighting the value it may create for the customer.
You will introduce products and promotions to customers and deploy marketing campaigns as appropriate.
You will build rapport and trust with customers by being informed about their business and market.
You will coordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retention You will give feedback to each team member to ensure constant alignment with Country, Regional and Global goals.
You will support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer, and introducing additional services to the customer.
You will identify problems that may not be clear in own area of authority and modify work methods accordingly.
You will convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory.
You will provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.
You will convince other subject matter experts to accept new concepts, practices, and approaches.
You will build strong, trusting cross-functional relationships with DPDHL managers.
You will understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders.
You will provide technical guidance to line managers and employees.

Now, here’s what we need from you

Bachelor’s Degree in related field
6 years’ experience or more more