In this job, you will:


Under supervision, support delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance
Provide administrative support for import/ export documentation such as receiving, reconciling, consolidating/ summarizing documents and information
Perform data capturing activities, feed data into customs operating system and set up master data for transactions
Conduct pre-alert screenings of paperwork, update documentation/ standard operating procedures and support in documentation archiving processes
Execute filing of customs entries and post-entry work/ transactions
Update and maintain customer part lists
Track performance targets, update shipment information and physical status
Research duty, tax and billing issues/ discrepancies raised by internal and external customers
Undertake best practices and quality audits to ensure adherence to set quality, accuracy and timeliness of activities
Gather and collate data to draft reports and updates for performance monitoring to support other team members
Achieve compliance with established regulations and ensure proper usage of customs processes and policies
Resolve recurring issues faced during delivery as per defined processes, systems and methods
Research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities
Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics
Contact customs authorities
Assist with customs inspections of excise goods when necessary to ensure compliance with all relevant laws.
Ensure that excise goods are not released until the appropriate duties are paid or deferred in compliance with regulations.


Qualifications & Key Requirements:

Education Level:


Vocational/Specialized/Technical/Certification


Experience Level:


More than 2 years