If you are an experienced Project Leader, with knowledge of payroll, tax or benefits administration, and want to join an organization that is growing and has significant opportunities for you to make a positive impact, come join our team. We need an organized and communicative project leader who has prior experience converting/implementing clients and working in the HCM/PEO industry to help us... navigate each conversion project. This key player will be instrumental in interfacing with our newly acquired organizations, collaborating with them to obtain information in order to complete a smooth transition for their existing clients.


Essential Duties and Responsibilities


Interface directly with conversion clients regarding project timelines, status, requests for information, coordination of resources, identification of risks and upcoming next steps
Grow to become a subject matter expert in the System Conversions process, being able to
communicate the flow and expectations to all involved (clients, partners, internal resources, vendors, etc)
Participate in and lead innovation projects to continuously improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
Identify project complexity to allow for identification of project resource needs and timelines
Provide guidance to team members to assist with issue resolution and coordinate additional internal resources where necessary.
Lead by example to create an environment where accuracy, teamwork and commitment are expected and supported
Provide feedback on associate performance as it relates to completing assigned deliverables timely and with quality.
Track and provide overall status updates, maintaining project plans and monitoring overall project health.
Complete post-project lessons learned evaluation to obtain feedback focused on continuously improving the client experience, quality and process.
Work closely with team manager on resource assignments and needs.


Knowledge, Skills, and Abilities


Self-motivated, professional capable of working with minimal supervision, ability to reflect and hold yourself accountable while working under pressure and meeting concrete deadlines
Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities
Ability to work effectively with internal and external employees with diverse backgrounds
Better than average written and spoken communication skills with the ability to adjust messaging depending on the audience
Operates with a high attention to detail, forward thinking throughout the process to identify & mitigate risk and make necessary adjustments to ensure conversion project success
Familiarity with project management software tools and methodologies and best practices
Experience seeing projects through from start to finish, ensuring every task is completed


Education & Experience


2-3 years of payroll/benefits/tax administration required, with experience in PEO, ASO preferred
1-3 years project management experience
Prior experience in a system conversion or implementation department required
Experience with payroll software/applications preferred more

If you are an experienced Project Leader, with knowledge of payroll, tax or benefits administration, and want to join an organization that is growing and has significant opportunities for you to make a positive impact, come join our team. We need an organized and communicative project leader who has prior experience converting/implementing clients and working in the HCM/PEO industry to help us... navigate each conversion project. This key player will be instrumental in interfacing with our newly acquired organizations, collaborating with them to obtain information in order to complete a smooth transition for their existing clients.

Essential Duties and Responsibilities


Interface directly with conversion clients regarding project timelines, status, requests for information, coordination of resources, identification of risks and upcoming next steps
Grow to become a subject matter expert in the System Conversions process, being able to communicate the flow and expectations to all involved (clients, partners, internal resources, vendors, etc)
Participate in and lead innovation projects to continuously improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
Identify project complexity to allow for identification of project resource needs and timelines
Provide guidance to team members to assist with issue resolution and coordinate additional internal resources where necessary.
Lead by example to create an environment where accuracy, teamwork and commitment are expected and supported
Provide feedback on associate performance as it relates to completing assigned deliverables timely and with quality.
Track and provide overall status updates, maintaining project plans and monitoring overall project health.
Complete post-project lessons learned evaluation to obtain feedback focused on continuously improving the client experience, quality and process.
Work closely with team manager on resource assignments and needs.


Knowledge, Skills, and Abilities


Self-motivated, professional capable of working with minimal supervision, ability to reflect and hold yourself accountable while working under pressure and meeting concrete deadlines
Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities
Ability to work effectively with internal and external employees with diverse backgrounds
Better than average written and spoken communication skills with the ability to adjust messaging depending on the audience
Operates with a high attention to detail, forward thinking throughout the process to identify &
mitigate risk and make necessary adjustments to ensure conversion project success
Familiarity with project management software tools and methodologies and best practices
Experience seeing projects through from start to finish, ensuring every task is completed


Education & Experience


2-3 years of payroll/benefits/tax administration required, with experience in PEO, ASO preferred
1-3 years project management experience
Prior experience in a system conversion or implementation department required
Experience with payroll software/applications preferred more

We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients. The Network Engineer will be responsible for overall operational excellence meeting goals for Network Uptime SLAs.

Responsibilities and Duties


Collaborate with executive management to provide... technical support to the development of the infrastructure systems and services.
Provide support to the existing LAN/WAN network environment and plan and implement new technologies, such as routers, switches, and wireless infrastructure
Maintain and integrate session boarder controllers with company and client needs
Ensure data backup is happening and processes and practices for recovery are in place
Maintains an up-to-date knowledge of current trends and practices in the data and
telecommunications fields
Regular review of departmental processes to execute process improvement opportunities
Provides disaster recovery planning and emergency operations support for network and
telecommunications
Work with Client Services team to ensure client needs are met
Onboard new clients to help the business meet sales objectives
Review outside vendors


Required Knowledge and Skills


More than 10 years of experience in IT including client/server, networks, project management, disaster recovery, information systems and hardware.
Knowledgeable in Cisco and Fortinet switches and routers
Knowledgeable with network edge equipment including firewalls and edge routing technologies such as SDWAN
Knowledgeable in SIP, VoIP, and other telephony protocols


Reporting Structure


Direct Manager: VP, Network Infrastructure


Education/Experience


Bachelor’s degree or equivalent work experience
Cisco and Fortinet Career Certifications strongly preferred
10+ years IT experience, preferably in a call center environment
5+ years of direct experience in maintaining large scale networks
Management of blended call centers
Balanced management style of people, process and supporting positive work culture
Relentless focus on exceptional customer experience for each of OneSource’s clients
Metrics/benchmarking
Processes and procedures
Call center technology
Ability to prioritize and re-prioritize activities, multi-task and follow tasks to completion more

What You’ll Do:


Source candidates via job boards, social media, referrals, and events.
Screen resumes and conduct initial phone interviews.
Schedule interviews and maintain accurate records in our ATS.
Support recruitment events and career fairs.
Provide administrative support to the recruitment team.
Ensure a smooth and positive candidate experience.


What You... Bring:


Strong communication and interpersonal skills.
Excellent organizational and time management abilities.
Detail-oriented with accurate data entry and record-keeping.
Proficiency in Microsoft Office; ATS experience is a plus.
A positive attitude and eagerness to learn.
Bachelor’s degree in HR, Business, Psychology, or related field.
Experience in recruitment, HR, or customer service is a bonus—but not required! more

Key Responsibilities:


Process and manage monthly payroll ensuring accuracy in salaries, taxes, and benefits while maintaining strict confidentiality.
Prepare and file statutory returns such as PAYE, VAT, and pension contributions in compliance with regulatory deadlines.
Maintain accurate financial records in QuickBooks, including bank reconciliations, journal entries, and transaction... coding.
Assist with financial reporting and support monthly and year-end closing activities, ensuring timely and accurate management reports.


Skills and Qualifications:


Minimum of 3 years' experience in a fintech or B2B environment in an accounting or finance-related role. Proficiency in QuickBooks and a solid understanding of bookkeeping and payroll processing.
Strong knowledge of statutory filings and regulatory compliance requirements in payroll and taxation.
Detail-oriented and self-motivated with the ability to meet tight deadlines and maintain a high level of professionalism.
Certified Public Accountant (CPA) level III qualification is required. more