Job Description:

This position is responsible for EARO planning and budgeting, Treasury management, Audit management, Payroll management, Intercompany billing, Reconciliations of the General Ledger, Bank Reconciliations and financial reviews to ensure all transactions are supported by complete and approved documentation and are in compliance with the organization’s policies and procedures. The... position will also ensure optimal use of resources in the operations of the regional office and maintain a healthy internal control system by implementing policies and procedures that provide levels of control and mitigate risks for the organization.

The role also oversees the Finance and Administration team, composed of 3 Finance staff and 3 Admin staff, in ensuring that the team is engaged and all staff carry out their functions in a safe and conducive working environment. 

The incumbent must be able to effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others and that espouses integrity.

MAJOR RESPONSIBILITIES

Financial Management and Reporting


Review Requisitions and payments for goods and services in Provision for correct coding, budget availability, completeness of documentation and accuracy of values.
Review staff travel requests for budget availability and approvals and correct documentation
Review monthly Payroll (local and international) for accuracy and compliance with WVI policies, legal and statutory regulations.
Preparation and management of RO budget, cash flow and project funding
Coordinating EARO departments' budgeting process and preparation of final budget
Preparation of periodic analysis for financial performance of the Regional Office and providing appropriate recommendation
Preparation of monthly and annual FFR and ensure the same is accurate and uploaded to FFR database
Recommend improvements on administration policies, systems and processes.
Approving of all Financial Reports


Financial Risk and Audit Management


Implement systems, policies and procedures that provide appropriate levels of security and control of EARO assets, resources and operations
Ensure implementation of efficient and effective internal control systems
Review, Monitor and update risks in Riskonnect as well as in the ICMT tool.
Ensure that appropriate financial systems and controls are in place to minimize risk
Ensure adequate preparation and participation in internal and external audits
Ensure filing of annual returns
Ensure that management responses to audits performed are sent on time to the Audit Department, and that audit recommendations are implemented


Intercompany Billing


Analysis of all Hosted staff and other National offices expenses and ensure charging the costs to the appropriate to the relevant GC Departments and National offices
Following up with relevant department to promptly resolve any queries on all interoffice billing
Liaise with the sending WV entity to ensure that all arising matters from Blackline invoices are resolved promptly.
Receive requests for outgoing PA’s and confirm budget availability and approval.
Approve PA’s in Blackline system
Review and approval of all incoming Blackline invoices from other WV entities in the System
Review monthly VFI transactions and ensure appropriate journal entries are passed to transfer expenses to the VFI database


General Ledger Reconciliation, Direct Charges & Bank Reconciliations


Review all EARO related direct charges, concur and credit card charges in the GL and ensure timely posting of expenses in EARO books.
Management of Account 300 on a monthly basis and ensure there are no reconciling items that remain pending for more than 30 days.
Liaising with GC Accounting on outstanding GL Items to resolve them in a timely manner.
Review Bank Reconciliation of all WV EARO Bank accounts by the 5th of each month and flag all action items to the team members


Grants Finance Management for EARO Projects


Provide oversight on financial management of all EARO bilateral projects
Review Project budgets and ensure they uploaded in Sun System in a timely manner to facilitate the preparation of periodic reports.
Monitoring the budget against spending and advising the project managers on the spending levels to avoid over/under spending.
Review periodic project financial reports and ensure they are timely submitted to donors and posted in the Financial Database.
Review project transactions to ensure compliance with donor regulations and that reports to specific donors sent as per donor requirements.
Respond to any queries resulting from the reports from, donors, FRSC and GC
Analyzing variances and ensuring adequate controls on expenses are maintained
Represent the office in meetings with Support Offices and / or Donors


Administration and Team Management & Capacity building


Oversight of the administrative function in the office
Custodian of all administration related documents and contracts
Implementation of OSHA requirements and regulations at EARO
Ensure safe custody and management of Assets at EARO including bi-annual asset inventories
Prepare monthly and quarterly administration reports
Carry out continuous inspection on the facility with an aim of ensuring safe and conducive working environment for staff
Ensure proper administrative orientation and allocation of office space to incoming staff
Oversee end to end expatriate housing process
Support on boarding & exit process of expatriate and the importation, registration and disposal of diplomatic vehicles
Setting and monitoring targets for 6 direct reports
Provide training and induction to finance and non-finance staff in financial systems and procedures to ensure optimal productivity and compliance
Set and monitor performance standards for Finance & Administrative team and provide overall mentorship and coaching to the department staff
Identify capacity gaps and ensure appropriate development interventions for finance and administration unit


Engagement with external stakeholders


Act as the appointed officer for the organization in regard to all government services on the e-Citizen platform
Coordinating and collaborating with other departments on the implementation of the Host Country Agreement
In collaboration with other departments, provide annual returns to MOFA and any other documentation required for compliance
Serve as the contact person on all financial matters requiring legal advice and KRA engagements


KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience:


Must be a committed Christian, able to stand above denominational diversities.
Attend and participate/lead in devotions.
Must adhere to security protocols.
Perform other duties as required


Required Education, training, license, registration, and certification:


Bachelor of Commerce, Economics, Accounting or Finance, Business management/ Administration or related degree
Minimum Certified Public Accountant (CPA K)
Minimum of 5 years’ relevant experience in finance and administration roles in a busy & dynamic environment.
Competency of SunSystem & Advanced Ms Excel


Preferred Knowledge and Qualifications:


Ability to work in a multi-cultural team with an empowering and outcome-oriented approach.
Strong financial management and analytical skills.
Self-initiative and proactive skills
Proficiency in written and spoken English.
The person must be results oriented, able to handle public relations, able to satisfy stakeholders and a team player.
Good interpersonal, organizational and management skills.
Integrity, commitment and respect for diversity
Ability to solve complex problems and to exercise independent judgment.
Computer literate. more

Key Responsibilities:

Production of Communications resources for RESTORE Africa

(Media, Internal, Crisis Communication, Advocacy, Community Voice Communications)


Develop compelling web-based, electronic, print, photo and video materials for effective public engagement.
Produce engaging visual content (photo and video) for broad audiences. Support staff engagement, advocacy campaigns,... and revenue generation through compelling storytelling.
Build and maintain strategic media relationships. Pitch RESTORE Africa stories to national and global media outlets for maximum program visibility.
Develop rapid-response content for partnership communications. Focus on needs assessment and impact stories for Environment and Climate Change initiatives.
Create project IEC materials and communication products. Collaborate with RESTORE Africa, World Vision Kenya, and Government of Kenya stakeholders.
Design and manage digital platforms for program visibility. Develop project story articles and social media posts that engage target audiences effectively.
Coordinate VIP visits and donor engagement activities. Identify compelling story concepts and provide comprehensive support during high-level visits.
Contribute regular content to integrated World Vision Kenya platforms. Publish articles, stories, blogs and updates on RESTORE Africa program activities.
Establish and maintain knowledge management systems for RESTORE Africa program. Document best practices, lessons learned, and technical expertise to facilitate knowledge sharing among communities, partners, and implementing teams.


Planning and Capacity Building


Manage and coordinate communications initiatives across partners and donors to ensure communications initiatives are aligned.
Provide communications advice including crafting of relevant messages and use of the right media
Create relationships and connections utilizing various channels for information sharing, learning, influence to help shape and advance the communications agenda;
Develop strategic solutions to given communications challenges.
Conceptualization of video productions with WVK Videographer;
Facilitate training on communications for development skills for RESTORE Africa Staff and Consortium members’ staff;
Train and position approved media spokespersons to respond to media inquiries and achieve positive coverage for RESTORE Africa and World Vision Kenya.
Support the Resource Acquisition and Management (RAM) team by producing communication resources/materials for marketing of the RESTORE Africa grant


Learning, Documentation and Quality Assurance - 15%


Document successful stories/case studies and best, and share these during learning/knowledge management events
In consultation with MEAL and coordination with Restore Africa Program Director organize learning and knowledge sharing events
Review project publications and external marketing engagement materials for alignment to WVI quality and brand.
Ensure compliance to the Code of Engagement, maximizing positive impact for all stake holders
Provide timely and quality project reports as required


KNOWLEDGE/QUALIFICATION FOR THE ROLE

Required Professional Experience


Minimum four (4) year’s professional experience in communications, journalism or public relations
Experience in writing/communication of Environment and Climate Change (ECC) and other L&R Initiatives will be preferred.
Must be a self-starter with proven analytical, problem solving skills and ability to work with minimum supervision;
Thorough knowledge of the communication and media industry with strong media links;
Proven experience in social media engagement.
Ability to achieve results working in a multi-cultural organization, including leveraging differences and addressing diversity issues for improved team effectiveness;
Demonstrate creativity and embrace innovation in the work environment to improve and evolve processes
Should be a team player;


Required Education/Qualification/Certification/License


Minimum Bachelor’s degree in Communications/Journalism or other relevant training from a recognized university;


Preferred Knowledge/Qualification


Excellent oral and writing skills; ability to convey complex information in a straightforward, interesting and motivating manner;
Must have good photography skills;
Competent in new digital platforms and devices and traditional office applications (Word, Power point and excel);
Possess excellent knowledge of the Humanitarian Development Field. more

Key Responsibilities

Strategic Framework Development


Co-create and evolve a global retention best practices framework and sponsor experience model, grounded in evidence and responsive to the varied needs of Support Offices.
Highlight and promote shared understanding of core retention drivers such as early engagement, compelling impact storytelling, sustained gratitude, and meaningful... goodbyes.
Support the development of lifecycle-aligned experiences that foster long-term connection between sponsors and the child sponsorship journey.
Serve as the central point of accountability for defining, evolving, and curating best practices that drive sponsor retention and satisfaction across Support Offices. Ensure these are accessible, tested, and continuously updated based on global learnings


Support Office Consultation


Partner with Support Offices to explore retention challenges, interpret sponsor behaviour data, and co-develop contextualized retention strategies.
Share adaptable tools, frameworks, and models that Support Offices can tailor to improve sponsor loyalty and reduce churn.


Support Office Collaboration and Capacity Building


Intentionally build Sponsorship marketing capabilities across the Partnership
Enable connection and learning across the partnership with shared learning, peer exchange, and problem-solving (e.g., through working groups, learning calls, and knowledge hubs).
Build a collaborative Community of Practice focused on innovating child sponsorship product.
Identify patterns across Support Offices and surface shared learning opportunities to accelerate adoption of best practices. Lead structured feedback loops that connect learnings from local pilots to global strategy refinement


Leverage Data and Insights


Effective use of global retention data, including cancellation trends and key behaviours across the sponsor lifecycle data to highlight the best and promising practices
Translate findings into practical insights, learning briefs, and resources that Support Offices can use to refine their retention approaches.
Lead the translation of global and local sponsor behaviour data into actionable strategies by synthesising patterns, identifying performance gaps, and prioritising next-step interventions in collaboration with Support Offices.


External Trends and Pilots


Continuously monitor and assess innovations in supporter engagement and retention from both the nonprofit and commercial sectors. Translate these into actionable tools and testable models for SO adoption
Encourage and support collaborative pilot initiatives and shared testing of promising retention models across multiple Support Offices.


Knowledge, Skills and Capabilities

Required Skills and Experience


Bachelor’s or master’s degree in business, Marketing, or related field.
Advanced education, certification or equivalent experience in fundraising, customer experience, or data and analytics an advantage
5+ years of experience in product marketing, ideally with charity sector experience
5+ years managing large, complex projects with multiple stakeholders in a global environment.
Strong understanding and experience in customer experience design
Excellent written and verbal communication skills
Strong in the use of data and insights to drive marketing decisions
Experience with marketing tools and technology
Highly relational with ability to effectively collaborate and influence globally
Process simplification to drive efficiency and deliver an effective end-to-end experience
Active Christian faith and alignment with World Vision’s mission and values
Excellent written and verbal English is required.


Preferred Skills and Experience


10+ years of proven success employing cross-functional partnerships to increase effectiveness of marketing.
Knowledge of and experience working with World Vision Support Offices.


Travel and Work Environment


Occasional international travel may be required
As expected for a virtual office environment with the addition of travel and the need to accommodate work across multiple time zones. more

Major Responsibilities

Knowledge Management & Community of Practice Leadership - 50%


Design and implement KM systems to support both GAM and WASH communities.
Maintain and enhance platforms like Proposal Pro and WVCentral for access, learning, and knowledge-sharing.
Curate content, guidance, and best practices that align with both sectors’ evolving needs.
Administer and support... global CoPs, webinars, e-newsletters, and forums.Engage external institutions to bring innovation into the KM ecosystem.


Strategic Learning & Project Systems Lead (Proposal Pro, eCampus, SharePoint, AI & Capability Development) - 40%

Proposal Pro Oversight & Enhancement


Lead the end-to-end management of Proposal Pro, World Vision’s global grant learning and support platform accessed by over 1500 staff.
Strategically analyze user engagement data and stakeholder feedback to improve platform usability, content relevance, and alignment with partnership-wide grant acquisition needs.
Design and deliver training modules, capacity-building sessions, and annual reviews to ensure the platform reflects evolving donor requirements and internal guidance


Project Management of Learning Platforms & Innovation Tools


Provide project management leadership for implementation and optimization of eCampus, SharePoint, and emerging AI tools, ensuring systems are fit for purpose and integrated into broader learning strategies.
Supervise workplans, reporting cycles, budget tracking, and stakeholder communications across cross-functional initiatives.
Serve as a liaison between the GAM and WASH teams to ensure coordinated execution of learning and knowledge-sharing projects with measurable outcomes.


Capability Development & Technical Learning Frameworks


Support the WASH Capacity development system by updating assessments against the competency framework and work with other sector KMs to monitor and evaluate sector capability
Support the design and rollout of learning assets supporting staff onboarding and professional growth pathways.
Partner with People & Culture and Learning & Development teams to deliver sector-wide training programs and assessment tools.
Integrate global best practices and innovations into learning systems to enhance programming quality and staff capacity.


Strategic Communications (Internal and External) - 10%


Develop integrated communications strategies for WASH and GAM aligned with WV global goals.
Craft high-impact materials to showcase WVI’s thought leadership and grant success stories.
Manage newsletters, SharePoint, StoryHub contributions, and external media engagement.
Collaborate with Comms & Marketing, SOs, ROs, and FOs for messaging consistency and audience reach.


Required qualifications and experience


Master’s degree in Public Health, Development, Engineering, or related field
3+ years of experience in WASH and grants management
3+ years in KM and CoP development.
3+ years of project management experience.
Proven skills in communication, adult learning, and platform governance (e.g. SharePoint, WVCentral).
English (verbal and writing)


Preferred Experience,  Knowledge and/or other Qualifications ​


Proposal Pro certification and experience managing large knowledge systems.
Editing and publishing skills.
Familiarity with donor landscape mapping.
Website and database management exposure.
Language: English (Fluent); Spanish or French desirable. more

JOB PURPOSE:

As a Cloud FinOps Analyst, you will serve as the strategic nexus between Finance, IT, and engineering teams, driving financial accountability and cost efficiency across our global cloud footprint. You will leverage data-driven insights and governance frameworks to optimize cloud investments, enable transparent chargeback models, and support mission-critical programs with scalable,... cost-effective solutions.

KEY RESPONSIBILITIES:

Cost Analytics & Reporting


Aggregate, normalize, and analyze multi-cloud consumption data (AWS, Azure, GCP) to identify trends, anomalies, and cost-saving opportunities.
Develop and maintain dashboards, scorecards, and executive-level reports on cloud spend, forecast accuracy, and cost allocation.


Budgeting, Forecasting & Governance


Partner with Finance and business unit leaders to establish rolling cloud budgets, consumption forecasts, and variance analyses.
Implement and enforce FinOps governance policies, tagging standards, and budget guardrails to ensure adherence to organizational financial controls.​


Chargeback/Showback Implementation


Design, deploy, and continuously refine chargeback and showback mechanisms that allocate cloud costs to product lines and projects, driving ownership and accountability.
Educate stakeholders on FinOps principles, fostering a culture of cost transparency and shared responsibility.


Cost Optimization Initiatives


Collaborate with architecture and engineering teams to execute rightsizing, Reserved Instance/Savings Plan procurement, spot-instance strategies, and automated shutdown schedules.
Lead continuous improvement sprints—within Agile delivery cycles—to implement infrastructure-as-code (IaC) cost-management controls and automation.


Stakeholder Engagement & Advisory


Act as the subject-matter expert to advise senior leadership on cloud financial implications of new services, migration patterns, and emerging technologies.
Facilitate FinOps training workshops and working sessions to embed best practices across global technical teams.


KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:


Bachelor’s degree in Finance, Accounting, Information Systems, Computer Science, or related discipline.
3+ years of experience in cloud financial management, cost optimization, or FinOps within a large-scale, multi-cloud environment.
Proficiency with cloud cost tools (e.g., AWS Cost Explorer, Azure Cost Management, GCP Billing), FinOps platforms (e.g., CloudHealth, Apptio), and BI/reporting solutions (Power BI, Tableau).
Strong financial acumen, including budgeting, forecasting, variance analysis, and P&L reconciliation.
Demonstrated ability to translate complex financial data into actionable insights and executive summaries.
Technical Collaboration: Hands-on familiarity with IaC (Terraform, ARM templates), scripting (Python, PowerShell), and CI/CD pipelines to embed cost controls within DevOps workflows.
Analytical Rigor: Expert problem-solving skills for diagnosing cost anomalies, optimizing utilization, and reconciling billing discrepancies.
Value-Driven Mindset: Passion for maximizing cloud ROI and aligning technology spend with organizational impact metrics.
Customer-Centric Orientation: Skilled at partnering with distributed teams to balance cost reduction with uninterrupted service delivery and program outcomes.
Communication & Influence: Exceptional stakeholder management, able to facilitate cross-functional alignment and foster a culture of continuous cost optimization.
Certifications (Desirable): FinOps Certified Practitioner (FinOps Foundation), Certified Cloud Practitioner (AWS/Azure/GCP), or equivalent. more

Overview

The Senior Marketing Manager, Child Sponsorship Offer & Experience will be a strategic marketing leader who will partner closely with Support Offices to shape, align, and strengthen the child sponsorship product and sponsor experience.  This role fosters global collaboration, shares emerging practices, and ensures consistent yet locally relevant implementation informed by shared... learning and industry insights.

By championing the voice of the sponsor while balancing field realities, the role guides strategic decisions and innovations that enhance the experience for both children and sponsors. A digital-first mindset, a test-and-learn culture, and strong partnership with Support Offices will be central to driving the continued evolution of the sponsorship product—improving the marketing offer, refining product messaging, and enriching the overall sponsor journey. 

This work is key to increasing the relevance and appeal of the sponsorship product, improving sponsor satisfaction and retention, and driving growth in sponsor engagement and revenue.

Key Responsibilities

Global Product Strategy & Positioning


Co-develop and uphold a global framework for the child sponsorship product that aligns with World Vision’s mission, child impact outcomes, and sponsor expectations.
Support consistency in product messaging and experience across markets, while enabling flexibility for local contextualization.
Learn from SO case studies to develop a pricing strategy to maximise acquisitions and revenue


Product Evolution and Innovation


In collaboration with SO Marketing leaders, continuously improve the Child Sponsorship product enhancing how it is communicated, delivered, and experienced.
Test, identify and scale proven best messaging and marketing offer to improve acquisition.
Facilitate SO product innovations that can support acquisition and retention goals, including new formats, storytelling methods, or engagement approaches.
Ensure the integrity of the core product offer while helping the organization adapt to shifting donor expectations, behaviours, and technologies.
Drive the shift to a digital-first sponsor journey by identifying and scaling technologies and platforms that enhance sponsor engagement, retention, and personalisation—especially in mobile and social touchpoints


Partnership and Enablement


Collaborate with Support Offices and co-develop experience design strategies, storytelling frameworks, and sponsor engagement tactics.
Create and curate adaptable tools, templates, and messaging resources that offices can use to support the sponsor journey.


Research and Insights


Facilitate global research initiatives to understand sponsor needs, motivations, and responses to different product expressions.
Monitor industry and donor trends to identify new directions for experience design and value communication.


Support Offices (SOs) Collaboration and Capacity Building


Intentionally build Sponsorship marketing capabilities across the Partnership
Enable connection and learning across the partnership with shared learning, peer exchange, and problem-solving (e.g., through working groups, learning calls, and knowledge hubs).
Build a collaborative global community focused on innovating and strengthening the child sponsorship product.
Act as a consultative partner to Support Offices by listening, co-designing and leading workshops and providing strategic advice to meet context-specific sponsor experience needs while ensuring alignment with the global sponsorship product framework.


Continuous Improvement


Partner with Insights, Field Operations and other key partners to assess the effectiveness of product elements through sponsor engagement and satisfaction data.
Promote a test-and-learn culture by piloting sponsor engagement strategies and product innovations in collaboration with SOs, incorporating feedback and performance data to iteratively refine approaches.
Support an iterative, feedback-driven approach to product development, grounded in insights gathered from Support Offices and sponsors.
Collaborate with key teams to define key experience KPIs, track progress, and guide ongoing product and strategy refinements


Knowledge, Skills and Capabilities

Required Skills and Experience


Bachelor’s or Master’s degree in Business, Marketing, or related field.
Advanced education, certification or equivalent experience in fundraising, customer experience design and digital marketing, an advantage
5+ years of experience in product marketing, ideally with charity sector experience
5+ years managing large, complex projects with multiple stakeholders in a global environment.
Strong understanding and experience in customer experience design
Excellent written and verbal communication skills
Experience defining and using success metrics (e.g., NPS, retention, digital engagement) to drive continuous improvement in product marketing and donor experience
Strong in the use of data and insights to drive marketing decisions
Experience with marketing tools and technology
Highly relational with ability to effectively collaborate and influence globally
Process simplification to drive efficiency and effective end-to-end experiences
Active Christian faith and alignment with World Vision’s mission and values
Excellent written and verbal English is required.


Preferred Skills and Experience


10+ years of proven success in employing cross-functional partnerships to increase effectiveness of marketing.
Knowledge of and experience working with World Vision Support Offices


Travel and Work Environment


15% international travel
As expected for a virtual office environment with the addition of frequent travel and the need to accommodate work across multiple time zones. more

JOB PURPOSE:

The Service Desk Manager leads the global IT service desk function, ensuring consistent, responsive, and high-quality support for users across multiple regions and time zones. This role defines service performance standards, manages regional support teams, and fosters a culture of accountability and customer care. By leveraging best practices in ITSM, user experience, and incident... management, the manager ensures timely resolution of issues, supports continuous improvement initiatives, and strengthens end-user satisfaction across field and office environments.

KEY RESPONISBILITIES:


Manage and improve service desk processes, SLAs, and knowledge base quality.
Coordinate multilingual and regional service desk support models.
Analyze ticket trends to drive improvement and training initiatives.
Ensure high user satisfaction through timely and effective communication.
Collaborate across Global Technology & Digital (GTD) business units with TBM and ITSM leads to ensure service desk alignment with digital workplace adoption.
Provide support, guidance, and collaboration to field office IT staff across all regions.
Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization's new ways of working.


KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:


Bachelor’s degree in Computer Science, Information Systems, or a related field.
Demonstrated proficiency in written and verbal communication in English.
Proven experience leading global IT support or service desk teams.
Customer-first mindset with operational excellence.
Hands-on with service desk platforms and reporting tools.
Strong communication, leadership, and people development skills.
Foundational knowledge of Agile principles and practices, with the ability to contribute effectively in cross-functional Agile teams. more

JOB PURPOSE:

The Cloud Database Administrator (Cloud DBA) is responsible for the performance, integrity, and security of cloud-based databases across global systems. This role supports both operational and strategic initiatives, ensuring that database services are scalable, resilient, and optimized to support humanitarian and development programs worldwide.

KEY... RESPONSIBILITIES:


Provide support, guidance, and collaboration to field office IT staff across all regions to ensure consistent service delivery and alignment with global standards.
Manage and maintain cloud-based databases (e.g., Azure SQL, Amazon RDS, PostgreSQL, MySQL) across production and non-production environments.
Implement and monitor backup, high availability, and disaster recovery strategies.
Optimize database performance through indexing, tuning, and automation.
Ensure database security and compliance with organizational and regulatory requirements.
Collaborate with developers, architects, and infrastructure teams to support application performance and scalability.
Implement Infrastructure as Code (IaC) practices for consistent and automated database deployments.
Conduct proactive monitoring and capacity planning using ITOM tools.
Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization's new ways of working.


KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:


Bachelor’s degree in programming/systems, computer science, information systems, or mathematics, specialized training, certification or equivalent work experience.
Has a broad level of understanding surrounding information systems and application and/or web standards.
Preference will be given to candidates with experience in Terraform and Azure DevOps. Familiarity with GitHub Actions, Ansible, or scripting tools such as PowerShell or Python is highly desirable.
Security-first mindset is essential in all aspects of cloud infrastructure and operations.
Strong understanding of IT Operations Management (ITOM) and database observability.
Experience with public cloud platforms (Azure, AWS) and cloud-native database services.
Problem-solving skills with a value-driven mindset, focusing on service optimization and reliability.
Customer-centric approach—understanding how database performance impacts end-user experience and business outcomes.
Strong scripting and automation skills (e.g., PowerShell, Terraform, Python) for DevOps integration. more

Job Description:


The Statistical Modeler will design and implement advanced statistical models to analyse Annual Impact Measurement (AIM) data, extracting meaningful insights to inform decision-making at the Global level and Field Office level. Responsibilities include performing robust statistical modelling, interpreting results, and delivering actionable recommendations through reports and... dashboards. The role also involves ensuring data accuracy, enhancing methodologies, and collaborating with stakeholders to support impactful, data-driven strategies.


MAIN RESPONSIBILITIES

Analyse large and complex datasets from Annual Impact Measurement (AIM) surveys at the global level and the field office level using advanced statistical modelling techniques (e.g., regression, GLM, causal inference, propensity score matching, etc.):


Design and automate data transformation workflows and computational rule applications to streamline indicator calculation and improve reproducibility.
Monitor and troubleshoot computational rule outputs to ensure data quality and consistency across reporting cycles. 
Prepare clear and impactful descriptive summaries of AIM data trends and related recommendations to inform decision-making. 
Support stakeholders in navigating dashboards and interpreting indicator figures generated through automated computations. 
Perform exploratory data analysis to understand the structure and content of AIM datasets.
Clean and preprocess datasets to ensure accuracy, consistency, and readiness for analysis.
Conduct hypothesis testing guided by sector leads and key stakeholders’ programmatic decisions.
Apply advanced statistical models (e.g., regression, GLM, causal inference) to uncover meaningful patterns, relationships, and impact drivers in AIM data.
Develop and implement predictive models (e.g., time series analysis) to forecast trends and support data-driven decision-making.
Collaborate closely with data analysts from the AIM team to ensure insights are shared and address complex data challenges.


Create and maintain dashboards and reports to communicate findings to stakeholders:


Design and implement interactive, user-friendly dashboards that present key results.
Draft clear, concise, and visually appealing summary reports for diverse audiences, including internal teams and external stakeholders.
Update dashboards and reports regularly to reflect the latest data and analysis results.
Develop presentation materials that effectively convey findings and insights to both technical and non-technical audiences.


Interpret and translate statistical insights into actionable recommendations for non-technical audiences:


Simplify complex findings into accessible narratives using clear language and visuals (e.g., charts, infographics, and diagrams).
Facilitate workshops or training sessions to help stakeholders interpret data and apply findings to decision-making.
Create guidance documents or user manuals for dashboards and reports to ensure continued usability by stakeholders.
Work closely with Research departments to provide insights on prioritised business needs for analysis and reporting


REQUIRED KNOWLEDGE, QUALIFICATIONS, AND SKILLS


Minimum 6-8 years of experience in statistical modelling with a track record of delivering actionable insights.
Master’s or Ph.D. in Statistics, Data Science, Economics, or a related quantitative field.
Proficiency in statistical programming languages such as R or Python for data analysis and modelling
Expertise in SPSS for advanced statistical analysis and reporting
Strong understanding of causal inference techniques
Familiarity with data visualization tools, Power BI, for creating intuitive and interactive dashboards.
Experience with survey design and data collection tools, KoboToolbox, to support high-quality data gathering and management.
Excellent problem-solving skills and attention to detail.
Strong communication skills to effectively present complex analyses and insights to both technical and non-technical audiences.
Effective in written and verbal communication in English.
Available for travel up to 15% of the time.


Preferred Knowledge and Qualifications


Familiarity with machine learning techniques and their application in impact measurement or predictive modelling.
Knowledge of survey methodology and best practices in data quality assurance.
Understanding of impact frameworks and their alignment with statistical analysis. more

Job Purpose:

Reporting to the Global Director, Corporate Communications, this senior manager oversees a team working to raise World Vision’s brand—via media relations, on digital channels, and at key events—as an industry leader whose best-practice and life-changing programming brings about life in all its fullness for vulnerable children in the most challenging contexts.

The senior manager... has a dual role: to themselves promote World Vision’s field impact, policy calls and technical expertise across our core sectors and key ministries to key grant donors, policy-makers and other institutional audiences; while also ensuring team members are doing the same. Collating and monitoring all metrics related to the work of their team the Senior Manager will also ensure the team’s goals and objectives are dovetailed into and in support of priority Global Centre and Partnership strategies.

Key Responsibilities:

Managing the Impact & External Engagement Communications team


Manage a team of communications staff, ensuring they are clear about strategic goals and objectives; that any blocks to success are removed; and that staff members are able to grow and flourish in their career at World Vision
Ensure that team members work effectively; individually but also as a unit, and that the efforts and impact of the teamwork is monitored and reported on.


Boosting brand and reputation, positioning the organisation and SMEs for income growth and policy change


Amplify the organisation’s programming and policy evidence of impact, policy insight, and thought leadership to priority audiences, at the global level and beyond
Encourage and support the organisation’s best SMEs/leaders to develop as thought leaders and to raise their profile externally – all in support of key thematic areas


Supporting the organisation’s engagement with priority partners to achieve common goals


Undertake communications work that enables or that directly supports staff to collaborate with priority partners, e.g. produce videos with joint branding
Work together with priority partners on campaigns or initiatives with shared aims, and that benefit the brand and reputation of both.


Ensuring the production of engaging, high quality, brand aligned content


Work with Global Centre teams and priority thematic working groups so that priority research, reports, infographics, website content is all jargon-free, impactful, high quality and, as far as possible, newsworthy.


Gather and analyse data-driven insight into the impact of brand-building communications


All engagement with the communications products and other activities will be tracked using data gathered from media, social media and surveys
Contribute to Global Marketing and Communications engagement efforts that build team unity, collaboration and trust.


Required qualifications:


A Masters degree in English, Journalism, Communications, a related field, or equivalent experience.
Twelve years’ experience in communications or public policy/advocacy fields, ideally with experience of working in a not-for-profit.
Seven years’ experience managing staff in person and/or remote, preferably in a range of countries and cultures.
Exceptional command of written English, grammar, syntax, and style. With the proven ability to edit complex, technical, or sensitive content into accessible and engaging language. Professional fluency.
Experience of commissioning and/or producing a range of communication products, all aligned to brand and to deadline.
Familiarity with a range of communications KPIs and metrics, and software used to monitor and report on them.
Strong project/time management skills with the ability to manage multiple priorities under deadlines.
Comfortable working in a fully remote, digital environment.
Ability to travel to/within domestically and internationally as needed, though likely no more than 5-10% annually
Work hours can occasionally be in excess of 12 hours per day during difficult periods
Given the international nature of the organisation, the senior manager will need to be willing to work out of regular working hours when required


Preferred Experience,  Knowledge and/or other Qualifications


Strategic approach to reputation, positioning and communications planning and knowledge of audience engagement.
Demonstrated success in understanding audience and stakeholder needs and channel management.
Excellent written and verbal communications skills to deal with the highest level of organisation/business representatives.
Experience in commissioning, editing and publishing news and/or magazine articles.
Experience across a range of communications approaches and products. more