Major Responsibilities

Knowledge Management & Community of Practice Leadership - 50%


Design and implement KM systems to support both GAM and WASH communities.
Maintain and enhance platforms like Proposal Pro and WVCentral for access, learning, and knowledge-sharing.
Curate content, guidance, and best practices that align with both sectors’ evolving needs.
Administer and support global CoPs, webinars, e-newsletters, and forums.Engage external institutions to bring innovation into the KM ecosystem.


Strategic Learning & Project Systems Lead (Proposal Pro, eCampus, SharePoint, AI & Capability Development) - 40%

Proposal Pro Oversight & Enhancement


Lead the end-to-end management of Proposal Pro, World Vision’s global grant learning and support platform accessed by over 1500 staff.
Strategically analyze user engagement data and stakeholder feedback to improve platform usability, content relevance, and alignment with partnership-wide grant acquisition needs.
Design and deliver training modules, capacity-building sessions, and annual reviews to ensure the platform reflects evolving donor requirements and internal guidance


Project Management of Learning Platforms & Innovation Tools


Provide project management leadership for implementation and optimization of eCampus, SharePoint, and emerging AI tools, ensuring systems are fit for purpose and integrated into broader learning strategies.
Supervise workplans, reporting cycles, budget tracking, and stakeholder communications across cross-functional initiatives.
Serve as a liaison between the GAM and WASH teams to ensure coordinated execution of learning and knowledge-sharing projects with measurable outcomes.


Capability Development & Technical Learning Frameworks


Support the WASH Capacity development system by updating assessments against the competency framework and work with other sector KMs to monitor and evaluate sector capability
Support the design and rollout of learning assets supporting staff onboarding and professional growth pathways.
Partner with People & Culture and Learning & Development teams to deliver sector-wide training programs and assessment tools.
Integrate global best practices and innovations into learning systems to enhance programming quality and staff capacity.


Strategic Communications (Internal and External) - 10%


Develop integrated communications strategies for WASH and GAM aligned with WV global goals.
Craft high-impact materials to showcase WVI’s thought leadership and grant success stories.
Manage newsletters, SharePoint, StoryHub contributions, and external media engagement.
Collaborate with Comms & Marketing, SOs, ROs, and FOs for messaging consistency and audience reach.


Required qualifications and experience


Master’s degree in Public Health, Development, Engineering, or related field
3+ years of experience in WASH and grants management
3+ years in KM and CoP development.
3+ years of project management experience.
Proven skills in communication, adult learning, and platform governance (e.g. SharePoint, WVCentral).
English (verbal and writing)


Preferred Experience,  Knowledge and/or other Qualifications ​


Proposal Pro certification and experience managing large knowledge systems.
Editing and publishing skills.
Familiarity with donor landscape mapping.
Website and database management exposure.
Language: English (Fluent); Spanish or French desirable.