The immigration officer will be the first point of contact to deliver accurate immigration advice to clients whether in person, via email, or by telephone; carry out immigration applications as necessary; and maintain comprehensive confidential records while providing high standards of customer service.

Responsibilities


Checking that all documents provided by the client are accurate and... correct and confirming all legal documents.
Ensure completion of all relevant visa and immigration documents and that they are received within the time limit set by the government.
Preparing online applications for the Immigration unit within the allocated timelines
Assist the senior Immigration Officer in developing and implementing output strategies for the Immigration unit
Managing and updating client’s database and allocating project status on CRM and the platform
Sharing weekly updates and final documents to clients via the platform
Contributing to fieldwork and following up with local administration
Assisting the senior immigration officer with designing immigration solutions for clients
Advising clients on their immigration status in detail, discussing all options available to them
Oversee all aspects of the Visa and Immigration Services to ensure that the process runs smoothly.


QUALIFICATIONS


Business Administration, Social Sciences, Management Studies, or any other relevant course
Able to work with tight deadlines and ambitious targets
Problem-solver and strong ability to make things happen
Strong desire to learn along with professional drive
Excellent verbal and written communication skills
Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)
Planning and organizing skills
Proficiency in English and any other official languages more

We are seeking to fill our Business Development Officer position in Nairobi (KE) with an enthusiastic and autonomous individual who also has a strong work ethic and a commitment to teamwork. You will be responsible for obtaining and maintaining long-term key corporate clients. The ideal candidate should be good at building strong relationships with strategic clients and partners. The goal is to... contribute to the sustainability and growth of our business across Africa to achieve our long-term success.

Responsibilities


Engage in market research in order to identify new opportunities for business
Manage customer calls and appointments effectively to schedule clients’ meetings
Supervise the client database to manage customer contacts and mailing lists.
Develop in-depth knowledge about prospective clients and industry trends
Build and maintain relationships with existing clients to understand their needs, address any concerns, and identify opportunities for upselling or cross-selling.
Developing innovative strategies for retaining clients
Prospect new clients via sales calls, emails and networking events on the various services offered by the company and follow them up so as to close the business deals
Respond to queries and complaints from clients regarding the company’s services in a timely manner
Follow up on leads generated through other department
Collect and monitor feedback from clients and maintain a high degree of client satisfaction
Develop, tailor, and deliver content for pitches and client presentations.
In charge of applications submission and follow-up in the different administrations
Monitor and analyze the activities of competitors to identify strengths, weaknesses, and opportunities in the market.


Qualifications


Bachelor’s degree in business administration or equivalent
Excellent Sales and Negotiation Skills
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Proven sales experience with track record of achieving sales quota
Exceptional communication & presentation skills
Detailed-oriented, focused & methodical
Proven transformative leadership skills
Working knowledge of expatriation market dynamics and requirements
Self-motivated and results-driven
Customer service focus and attention to detail
Strong negotiation and interpersonal skills
Fluency in oral and written English. French is a plus


Benefits


Competitive compensation packages
Great work culture and conducive environment more

Responsibilities

Manage registration procedures for companies; E-Citizen, KRA, NSSF, NHIF,NCA and NITA
Ensure mandatory payments such as business licenses, annual subscriptions and permits are made to the relevant bodies on a timely basis
Assist the Operations Manager with strategy development and implementation for the business units
Follow-up services to ensure constant high-quality... standards
Share weekly updates and final documents to clients via the platform
Provide valuable insight to clients and advise them on best practices e.g. statutory and other mandatory obligations related to their requested services
Suggest new processes to optimise the company’s business and operating models
Managing and updating clients' database and allocated project status on CRM and the platform
Ensure customer satisfaction through excellent customer service
Find new partners and build productive long-lasting business relationships
Remain knowledgeable on services offered and discuss available options
Develop expertise on services offered and contact with related online procedures
Any other related task assigned by the Operations Manager.

Profile

Bachelor’s Degree in a Business-related field
Working knowledge of expatriation market dynamics and requirements
Customer service focus and attention to details
Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)
Good knowledge of Compliance & Registration of Companies procedures in Kenya.
Self-motivated and results-driven personality
Impeccable work ethic more

Responsibilities

 Secure company’s growth revenue by managing key accounts and expanding client base
 Identify market trends & suggest improvements in the company strategy
 Update internal market profile to precisely reflect sales activities & prospect clients
 Increase recurring revenue through professional key account management
 Deliver sales presentations to prospective clients with a... successful closing rate
 Initiate new business opportunities within foreign business communities in Kenya
 With management, design and implement company’s online marketing campaigns
 Generate revenue through sales’ contribution with onboarding of new corporate accounts
 Maintain and expand corporate clients’ database through meetings and networking
 Promote the company’s programs to strengthen brand recognition across our markets
 Report and provide sales weekly reports to management using statistical data
 Remain knowledgeable on products offered and discuss available options
 Maintain active participation and membership in networking organisations

Qualifications

 Bachelor's degree in Business Administration or equivalent
 5+ years of work experience in Sales
 Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
 Proven sales experience with track record of over-achieving sales quota
 Exceptional communication & presentation skills
 Detailed oriented, focused & methodical
 Proven transformative leadership skills
 Working knowledge of expatriation market dynamics and requirements
 Self-motivated and results driven
 Customer service focus and attention to detail
 Strong negotiation and interpersonal skills
 Fluency in oral and written English. French is a plus more

Responsibilities

Operate as the primary point of contact for key account stakeholders
Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
Prepare and guarantee monthly, quarterly and annual sales forecasts

Qualifications

Bachelor's degree or equivalent experience in Business
5+ years' of relevant work experience
Fluency in Microsoft... Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Excellent written and verbal communication skills in English & French
Value-based selling
Negotiation skills
Entrepreneurial & strategic mindset. more

Job Purpose
This position plays a key role in the organizational strength of the company. Your scope of work will cover aspects of Human Resources where you will develop strategies and systems and promote and manage the implementation of Human Resource Policies geared towards building capacities of the Company and office management.
Responsibilities

Provide leadership support to the country... office staff and promote best practices in human resources management, with a strong focus on empowerment.
Coordinate regular reviews and updates of the human resources policies and procedures for the ABC Expat and ensure compliance with the overall human resources management manual and the national labor laws.
Provide HR reports and analysis for management decisions including Performance, turnover, discipline, and leave records.
Provide direction and support in resolving Human Resources and employee relations issues to help foster an effective, productive, progressive employee work environment
Oversee adequate implementation of the performance management system including developing performance objectives and Key Performance Indicators and coordinating performance appraisals.
Coordinate the development of staff development plans in line with strategic directions of ABC EXPAT in the country
Develop clear reporting lines and Job descriptions for the existing roles as well as new ones
Coordinate and oversee the process of selection and recruitment of staff in accordance with the established rules, procedures, and practices.
Provide Coaching and Counselling advice to staff when necessary and lead initiatives to develop staff capacity.
Organize regular meetings with the senior management team and all staff for the purpose of exchanging information, coordination, and learning.
Ensure that the country’s senior management team is effective, mutually supporting, and sufficiently involved in decision-making.
Handle Human resources management and development matters relating to terms and conditions of service and discipline, overtime, and staff welfare issues.
Reviewing and preparing employment contracts and policies for clients that are in line with the Kenyan employment laws
Providing Monthly HR support services to assigned clients
Conducting recruitments to match client’s needs
Maintaining HR Files & databases
Support internal and external HR-related inquiries or requests.
Performing payroll & benefits-related conciliations.
Perform any other duties as may be assigned by Management.

Requirements

Bachelor’s Degree in Human Resource Management.
A minimum of 3 years’ experience in the field of Human Resource Management.
Exposure to Labour and employment laws.
Must have worked with International Companies or have International corporate culture background.
Computer use competency (HR Software, Office 365, Microsoft Teams, CRM, Perfex, etc.)
Working knowledge of expatriation market dynamics and requirements.
Great organizational skills & attention to details.
Ability to work under pressure with minimal supervision.
Ability to handle confidential information.
Strong ability to multitask with excellent time management skills.
Strong written and verbal communication skills.
Good analytical and report-writing skills.
Problem-solving skills
Customer service skills
Results Oriented & a self-starter

This position is to be filled immediately & offers a great career plan within a fast-growing company. The salary for this position is Ksh 45-55K depending on experience. more