The immigration officer will be the first point of contact to deliver accurate immigration advice to clients whether in person, via email, or by telephone; carry out immigration applications as necessary; and maintain comprehensive confidential records while providing high standards of customer service.

Responsibilities


Checking that all documents provided by the client are accurate and correct and confirming all legal documents.
Ensure completion of all relevant visa and immigration documents and that they are received within the time limit set by the government.
Preparing online applications for the Immigration unit within the allocated timelines
Assist the senior Immigration Officer in developing and implementing output strategies for the Immigration unit
Managing and updating client’s database and allocating project status on CRM and the platform
Sharing weekly updates and final documents to clients via the platform
Contributing to fieldwork and following up with local administration
Assisting the senior immigration officer with designing immigration solutions for clients
Advising clients on their immigration status in detail, discussing all options available to them
Oversee all aspects of the Visa and Immigration Services to ensure that the process runs smoothly.


QUALIFICATIONS


Business Administration, Social Sciences, Management Studies, or any other relevant course
Able to work with tight deadlines and ambitious targets
Problem-solver and strong ability to make things happen
Strong desire to learn along with professional drive
Excellent verbal and written communication skills
Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)
Planning and organizing skills
Proficiency in English and any other official languages