Introduction


To develop, operationalise & successfully integrate the category selling solutions, initiatives and merchandising strategies for an enhanced customer shopping experience in order to optimise sales and profit growth. This role involves collaborating with cross-functional teams, analysing market trends, and ensuring that our products are presented in a way that maximizes their... appeal and availability to customers.


Job description


Develop and Operationalise category selling solutions, for effective in-store and channel execution
Effectively support the rollout and delivery of the category initiatives/projects from inception to completion
Develop and operationalise tactical selling solutions to optimise seasonal trade performance through the effective translation & enablement of the ILF 
Lead, develop and deliver world class category merchandising by implementing category space principles on shelf and on promotional displays


Minimum requirements


3-year bachelor’s degree in marketing or related field, or equivalent.
3 years’ experience in merchandising management, effective in-store, channel and planogram execution.
Minimum 3 years Liquor industry knowledge and experience advantageous.
Skilled in planning and executing merchandising projects within deadlines.
Customer centric, understanding of customer behaviour and preferences.
Solid grasp of merchandising management principles, and reporting.
Experience working cross-functionally.
Retail Space and Display Management
Able to provide input into Range and Catalogue Management
Strong resilience and an ability to work in a fast-paced, high-pressure environment.
Exceptional problem-solving ability and strong solution orientation.
Highly entrepreneurial, and passionate about the Liquor category.
Able to travel nationally. more

Introduction


Provide and maintain a high-quality, productive, sustainable, employer of choice Head Office campus experience and environment


Job description


Implement and communicate the Occupational Health and Safety Act (35 of 1993).
Set policy on types of furniture and equipment used within the workplace ensuring that it is ergonomically sound
Conduct asset management for... furniture in the Head Office Campus.
Keep abreast of latest national and international trends in office design, space management, furniture and equipment in the marketplace.
Ensure that all essential services are provided for and meet the needs of internal clients in accordance with set standards.
Develop, implement and maintain a facilities management strategy that will result in a high quality, productive, sustainable employer of choice environment.
Develop and negotiate a set policy for space management for the various groups in HO
Liaise with Group Heads regarding future and current space requirements and analyse requirements.
Ensure equitable distribution of office space and the timeous implementation of office moves.
Define and set policy regarding standards in the workplace and ensure that policy is implemented and standards are communicated and maintained.
Ensure that overall maintenance of all building is carried out to regularly and that all buildings aesthetically acceptable
Proactively maintain all mechanical items in the campus and plan capital replacement schedules of derelict equipment
Manage inventory levels for facilities.
Achieve BEE service provider targets.
Compile revenue, expense and capex budgets for facilities and ensure delivery against revenue and expense targets.
Research and implement cost effective means of reducing and containing expenses in Capex expenditure.
Lead and develop facilities team and key service providers.
Develop industry collaboration and drive continuous improvement through benchmarking.
Ensure Building Management System is operated and functions optimally


Minimum requirements


Communication & Integration skills
Planning & Organising
Commercial & financial acumen
Personal effectiveness
Thinking strategically & commercially
Drive Quality
Connecting People
Make insightful business decisions
Negotiation skills (suppliers & contractors)
Planning and organising
Commerce qualification at diploma/degree level
Build environment qualification
8 years facilities management experience more

Introduction


At Woolies we are on a mission to maintain and develop a high-performing cybersecurity function in support of a complex business undergoing digital transformation. We are looking for a senior leader in the cybersecurity team to take responsibility for cybersecurity architecture and engineering across Woolworths South Africa. This role leads a small technical team that designs,... maintains and enhances the security technology stack with a zero-trust philosophy, supporting the key principles of ‘security by design and default’, and leverages modern technology and AI capabilities. This function enables security and technology teams through both change and operations. This is a highly technical role that reports to the CISO and requires demonstrable experience in security design, engineering and threat modelling.


Job description

PEOPLE


Enhancing cyber intellectual capital: Leadership and management of the cybersecurity architecture and engineering team covering talent development and performance management.
Building culture and teaming: Management of internal partnerships for execution, including context setting, skills transfer, and up-skilling.
Management of key external security partner and service relationships.


PROCESS - ARCHITECTURE


Maintain the cybersecurity architecture covering the current and future technology landscape. Identify solutions to enhance our architecture (e.g. improve visibility, reduce noise, automate or consolidate).
Contribute to Business Case formulation with the relevant security input – advisory, standards and security patterns.
Support proactive threat modelling with other cyber and technology stakeholders.
Own cybersecurity Enterprise Architecture (EA) principles and drive adoption through EA and across the business.
Make security architectural information easily accessible and self-service to support scale, speed and security by design.
Proactively identify security design gaps in existing and proposed architectures and provide required changes or enhancements. Document these as relevant for re-use.
Remain aware of global security industry trends and translate these into meaningful contributions to the cybersecurity strategy, principles and ways of working.


PROCESS – SECURITY ENGINEERING


Take responsibility for the cybersecurity technology landscape across Woolworths.
Lead a small team of engineers to improve cyber technology in support of the SOC and Business Enablement capabilities with a focus on continual identification of threats and validation of controls, and in support of key principles such as visibility, coverage and quality.
Enhance technology solutions to automate and streamline operations.
Take responsibility for the infrastructure of identified cybersecurity tools – maintain, enhance, secure and upgrade where relevant.
Work with the SOC to configure (including coding and scripting) SOC tools and alerts.


PROCESS - BOTH


Contribute to the ongoing maintenance and enhancement of Cyber and Information Security Policies, Standards, Procedures and Guidelines.
Manage forecasts and budgets.


CUSTOMER


Understand Cyber, IT and Business strategies and contribute to the creation and delivery of the annual cybersecurity roadmap and execution with a specific focus on security architecture and engineering disciplines.
Plan and prioritize projects and workload to deliver to the roadmap.
Provide updates, context and feedback to relevant stakeholders.


Minimum requirements


12 years relevant experience in the cyber and information security discipline.
5 years experience in security engineering.
2 years experience in security architecture.
2 years experience in people leadership.
4-year IT qualification.
Demonstrable experience in leading a specialised cybersecurity team within a large environment.
Experience with security operations tools, frameworks, practices, and processes.
Industry certifications (e.g. Palo, Google, AWS, Qualys).
Resiliency, determination, and pragmatism.
May be required to assist outside of working hours.


ADDITIONAL CRITERIA


Experience in programming and scripting is highly advantageous.
Experience in building and maturing SOC capabilities is advantageous.
Experience in cloud security architecture and technologies.
Experience with automation and ML/AI capabilities.
Practical experience with adversarial frameworks such as MITRE ATT&CK. more

Introduction


Develop and implement the WEdit Visual Merchandising (VM) strategy across all WEdit stores, leveraging best-in-class retail industry practices and international trends. Ensure brand consistency across the WEdit portfolio by balancing commercial imperatives with creative excellence. This role plays a critical role in shaping brand perception and optimising in-store... experiences.


Job description

Strategic VM Execution:


​Strategy Development: Design and implement the WEdit VM strategy in partnership with the GM WEdit, translating global insights and VM trends into localised execution strategies that align with customer expectations and the overall brand identity and vision. 
Concept and Innovation Development: Identify and implement new VM techniques/ technologies and sustainable practices to enhance in-store experiences. Pilot innovative display concepts and assess their commercial impact before full-scale rollout
Seasonal Planning: Develop seasonal execution plans that translate the strategy into actionable store-level initiatives.
Corporate Integration and collaboration: Connect with Woolworths Brand VM teams and strategies and incorporate relevant elements into WEdit-specific strategies. 
Partner with cross-functional teams (buying, planning, marketing) to ensure seamless integration between product strategy and VM execution
Leverage digital tools / solutions: that support efficient and effective VM execution
Execution Oversight: Cascade the VM strategy to all store teams, ensuring seamless and accurate implementation across the portfolio.
Budget Management: Manage the VM financial budget, ensuring accurate reconciliation of accounts and timely reporting.


Leadership and Team Development


​Inspirational Leadership: Foster an environment of accountability, creativity, innovation, and continuous learning within the VM function.
Team Training: Provide training and upskilling for store teams to ensure effective execution of VM strategies.
Stakeholder Relationships: Build and nurture strong relationships with stakeholders to enhance collaboration and support for VM initiatives.
Performance Management: Oversee the Individual Performance Management (IPM) process, ensuring alignment with WEdit objectives.
Process Refinement: Adapt corporate processes to meet the bespoke needs of WEdit.


Minimum requirements


​At least 8 years of Visual Merchandising experience, ideally within small-box retail.
Proven leadership ability to inspire and manage teams effectively.
Strong commercial acumen and creative vision.
A relevant business-related tertiary qualification is advantageous. more

Introduction


To deliver exceptional customer service by providing a professional hairdressing service


Job description


Assist with hairstyling in the Hair Salon
Provide general assistance in the Hair Salon i.e. cleaning & shampooing
Must be able to offer customers additional product offerings
Must demonstrate product knowledge and be able to highlight features and benefits of... products available
Maintain house keeping standards in accordance to audit requirements
Assist with ad hoc administration and payments      


Minimum requirements


Passion for brand and customer
Good verbal communication
Driving Quality – Set high standards for quality and customer service that define “the difference”
Team Player – able to work well with others to meet team goals
 Personal Effectiveness – remaining calm, objective and self-controlled under pressure
 Flexibility
 Grade 12 or equivalent NQF level
 3-year Hairdressing Diploma
  Proven extensive Hair Salon experience with the most modern techniques
  Skilled in blow-drying of all types of hair
  Skilled in foil highlights, colour techniques, relaxers and cutting
  Knowledge of hair salon products
  Basic Computer Literacy skills more

Introduction


A Data Engineer is responsible for designing, developing and implementing scalable and robust processes to support cloud applications and solutions. This role includes extracting, transforming, and consolidating data, developing and maintaining a data platform to support Foods Business Capabilities and thus ensure optimal cloud solutions performance and stability through support... and continuous improvements


Job description


Assist in designing and implementing scalable and robust processes for ingesting and transforming large data sets.
Assist in the design and implementation of data pipelines from a variety of data sources and support the maintenance thereof.
Ingest large, complex data sets that meet functional and non-functional requirements.
Enable the business to solve the problem of working with large volumes of data in diverse formats, and in doing so, enable innovative solutions.
Build bulk and delta data patterns for optimal extraction, transformation, and loading of data.
Supports the organisations cloud strategy and alignment to data architecture and data governance.
Engineer data in the appropriate formats for downstream consumption for analytics or Enterprise applications.
Assist in the development of APIs to expose the data to Enterprise Applications and 3rd party vendors.
Assist in identifying, designing and implementing robust process improvement activities to drive efficiency and automation for greater scalability. This includes looking at new solutions and new ways of working and being on the forefront of emerging technologies.
Work with various stakeholders across the organisation to understand data requirements and apply technical knowledge of data management to solve key business problems.
Provide support in the operational environment with all relevant support teams for data services.
Create and maintain functional requirements and system specifications in support of data architecture and detailed design specifications for current and future designs.
Support test and deployment of new services and features.


Minimum requirements


Bachelor’s degree in computer science, Business Informatics, Mathematics, Statistics, Engineering, or equivalent. 
4-5 years of relevant data engineering experience. 


Technical Skills:


Strong understanding of data structures, algorithms, and software design.
Experience with structured and unstructured data, different data stores, and traditional RDBMS and data warehouses.
Proficiency in cloud tools such as Redshift, Athena, Glue and Lambda.
Good programming, performance tuning and troubleshooting skills using programming languages such as python, scala, java and C
Practical experience with Apache Spark and cloud services (e.g., AWS, Azure, GCP).
Experience with version control systems like Git and SVN.
Experience with DevOps practices, including CI/CD and Infrastructure as Code.
Exposure to AWS Platform environment such as CodePipeline, CodeBuild, CodeDeploy and Management Console


Specialised Skills:


Data Engineering: Experience with big data, ETL, and data management processes.
Platform Engineering: Experience with cloud platform development and maintenance.
Cloud Engineering: Experience with cloud architecture and API development.
DevOps: Experience with DevOps practices, architecture, and operation.
ML Engineering: Experience with machine learning frameworks and model integration.
Data Visualisation: Experience with data visualisation tools and techniques.


Soft Skills:


Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Ability to work well in an agile, collaborative team environment.
Continuous learning mindset and commitment to professional development.
Innovative thinking and adaptability to changing business needs.


Additional Criteria


Analytical Mindset: Demonstrates a strong analytical and problem-solving ability, capable of breaking down complex data issues and devising effective solutions.
Collaboration and Communication: Exhibits excellent interpersonal and communication skills, with the ability to articulate complex data concepts to non-technical stakeholders. Must foster a collaborative team environment and efficiently work across different departments.
Continuous Learning: Has a strong commitment to continuous professional development, staying ahead of the latest trends and technologies in data engineering and analytics. Willingness to pursue relevant certifications and training.
Innovative Thinking: Displays innovative thinking and a proactive approach to identifying and pursuing opportunities to improve data processes and solutions. Comfortable proposing and experimenting with new technologies or methodologies to enhance data capabilities.
Adaptability: Demonstrates flexibility in adapting to changing business needs and technology landscapes. Can efficiently manage multiple priorities and adapt strategies in a fast-paced environment.
Cultural Fit: Aligns with the organisation's culture and values, contributing positively to team dynamics and company morale. Demonstrates integrity, accountability, and a strong work ethic. more

Introduction


To manage the Stock Department and to deliver all the required accounting reconciliations, financial controls and management reports to ensure effective, accurate and complete reporting of stock.


Job description


Implement strategies in stock department to improve effective and financial processes relating to all stock.
Accountability for the reconciliation of all... relevant General Ledger accounts in accordance with IFRS and WW financial principles on a weekly and monthly basis.
Responsible for ensuring accurate reconciliations of all Stock Accounts between RMS, BI and general ledger.
Responsible for ensuring the clearing of all RMS Stock Clearing accounts through thorough understanding of all stock transactions in RMS.
Responsible for ensuring the data integrity of all stock related transactions of the gross profit worksheet.
Responsible for ensuring that stock integrity queries are clearly communicated to and resolved in conjunction with all relevant stakeholders (IT, Merchandise and Supply Chain).
Ensure that Oracle sub-ledgers are compliant with the rigors of audit to substantiate values in the balance sheet
Responsible for checking the integrity of Stock reports between Data Warehouse, RMS and general ledger.
Responsible for accurate stocktake results for stores and warehouses of Woolworths and stores of Africa.
Responsible for ensuring the alignment of quantity stock at warehouses to RMS on a regular basis (at least twice a year).
Responsible for ensuring the clearing of the unknown and error interface reports on a weekly basis.
Responsible for the accuracy of all stock provisions by business unit (for example, stock in transit provision, Fashion, Beauty and Home shrinkage provisions, net realisable and stock aging provisions for both trade and non-trade).
Responsible for ensuring accurate and complete reconciliations of all other stock accounts: for example, special occasions, On the Dot, Gift Card and fabric stock.
Responsible for ensuring accurate and complete IFRS stock provisions on an actual basis.
Responsible for ensuring accurate and complete IFRS stock provisions on a forecast basis.
Prepare timeous management reporting in line with best practice on a weekly and monthly basis,
Problem resolution including logging of all incidents and following through to ensure resolution
Comply with best practice internal controls and accounting practices, including implementing a system of Control Risk Self Assessment (CRSA)
Accurately approve all journals and accruals on a timeous basis
Effectively manage and lead the stock department


Minimum requirements


Personal Effectiveness
Team leadership
Passion for the brand and customers
Thinking strategically and commercially
Leading Transformation
Connecting people
Delivering high performance
Having an accounting mind-set
Making insightful business decisions
Driving quality
Planning and organising


Qualification and Experience


B. Com or equivalent
4 years management experience in an Accounting environment / Articles
Sound understanding of IFRS / WW Financial Principles and accounting processes
Proven competence in Excel and Oracle financial systems, reporting tools e.g. Qlikview
Apply accounting knowledge in a large, complex IT driven accounting environment and to process large volumes of financial transactions more

Introduction


To provide the business with quality financial reports that are accurate, timeous and relevant using latest decision support technologies (e.g Cognos, Excel, Hyperion, Qlikview, FR, Smartview and Essbase) with further training to report out of Onestream .


Job description


Compile weekly Exco sales report within required timelines
Compile monthly financial reports... that meet the needs of the monthly WSA finance pack (eg. Segmentals/Gross profit reports) in line with the month-end time table
Provide the Business Unit Financial Manager with accurate monthly segmental reports and other key reports (e.g margin analyses, waste by reason code, etc) to enable the correct interpretation of financial performance and variance analyses
Accurate and timeous compilation of management information reports (decision support packs)
Assist with the compilation of reports and graphs for internal and external customers, eg Stats SA, IGDS, AC Nielsen, Key stats, Group trading statement
Apply constant innovation in the process of report production – making information easier to produce, greater accuracy and quicker delivery
Provide key weekly performance reports covering the Selling and Product environments
Compilation of direct expense reports
Producing rental turnover calculations, and working with the properties and internal audit teams during the annual turnover audit process
Produce and disseminate cost centre by owner reports.  Apply the principle of feeding quality information to the business as opposed to on request
Assist the business with standard templates in the budgeting and forecasting process
Maintain GL Recon Register and run meetings with action.
Review account/ hierarchy changes and liase with Finance business support/ OS Centre Of Excellence to ensure alignment
Play an effective role in the Finance team to ensure the combined delivery of the Finance strategy
Be part of the development of new reporting capability out of One Stream.


Minimum requirements

TECHNICAL AND FUNCTIONAL


Able to develop and use financial reporting models
Good communication skills - able to explain financial models to line management
Good problem resolution ability
Able to develop and produce clear financial management information
Able to analyze financial information and make recommendations for improvement
Able to effectively use latest decision support systems and other technologies (e.g Cognos, Excel, Hyperion, Qlikview, FR, Smartview and Essbase)
Open to learning new system/ ways of working.


TERTIARY REQUIREMENT


Relevant Financial qualification – B Comm


EXPERIENCE REQUIRED


B Comm – 1-3 years’ experience within a retail (or similar) environment more

Introduction


To design and implement finance processes and control across multiple business areas within business projects or as part of finance continuous improvement projects, ensuring that finance’s strategies are implemented in a controlled manner and meet finance’s requirements of design and internal controls. To ensure that there is financial integrity across the financials systems and... to provide business with effective, reliable and timely financial information for management, strategic operational and financial reporting.


Job description


Generate end to end finance process design and complete a detailed BRS document on projects, in particular but not limited:
Master Data requirements
Business Rules
Clear and Detailed Process Maps
Accounting Rules/entries
Control requirements
Reporting requirements
Conduct workshops with relevant stakeholders to understand and document
finance’s business requirement across multiple departments/divisions
Liaise with project manager/IT with regards to project plans and agree deliverables and timelines
Provide input to project plans and timelines
Provides feedback on project risks including financial risks, time risks and requirements risks
Working with the systems analyst to communicate the business requirement and ongoing interaction to ensure that any development meets the business need
Developing test scripts in line with business scenarios
Conducting thorough system and integration testing,
Resolving any integration errors (OIT/OSI)on a weekly basis
Responsible for developing business requirement specifications for processes and documenting enhancements
Responsible for investigating and resolving incidents logged by the business on a weekly basis
Providing input into finance policies, principles and procedures
Helping ensure that environment is setup for business change
Analysing process changes, risks and impacts and facilitating communication thereof
Assisting with the analysis of process changes, risk impacts and communication required.
Compiling training material and delivery thereof Responsible for supporting the business during implementation
 
Supporting the users until processes and systems have stabilized
Responsible for weekly status reporting, feedback on issues and risks
Responsible for ensuring that all documentation and portfolio of evidence is saved on the network


Minimum requirements

5 years of the following experience:


Financial systems e.g. General Ledger and Sub-ledgers
Project experience
Process and systems documentation experience
Training experience
Financial accounting experience
System testing experience
System implementation experience
Sound general IT knowledge


Behavioural skills


Personal Effectiveness
Passion for the Brand and Customers
Leading Transformation
Thinking Strategically and Commercially
Connecting People
Delivering High Performance
Having a Merchant Mindset
Making Insightful Business Decisions
Driving Quality
Planning and Organising


JOB REQUIREMENTS


BCom Hons (Majoring in Financial Accounting)
Articles experience
Post-graduate qualification in Internal Audit more

Introduction


To design and implement finance processes and control across multiple business areas within business projects or as part of finance continuous improvement projects, ensuring that finance’s strategies are implemented in a controlled manner and meet finance’s requirements of design and internal controls. To ensure that there is financial integrity across the financials systems and... to provide business with effective, reliable and timely financial information for management, strategic operational and financial reporting.


Job description


Generate end to end finance process design and complete a detailed BRS document on projects, in particular but not limited:
Master Data requirements
Business Rules
Clear and Detailed Process Maps
Accounting Rules/entries
Control requirements
Reporting requirements
Conduct workshops with relevant stakeholders to understand and document
finance’s business requirement across multiple departments/divisions
Liaise with project manager/IT with regards to project plans and agree deliverables and timelines
Provide input to project plans and timelines
Provides feedback on project risks including financial risks, time risks and requirements risks
Working with the systems analyst to communicate the business requirement and ongoing interaction to ensure that any development meets the business need
Developing test scripts in line with business scenarios
Conducting thorough system and integration testing,
Resolving any integration errors (OIT/OSI)on a weekly basis
Responsible for developing business requirement specifications for processes and documenting enhancements
Responsible for investigating and resolving incidents logged by the business on a weekly basis
Providing input into finance policies, principles and procedures
Helping ensure that environment is setup for business change
Analysing process changes, risks and impacts and facilitating communication thereof
Assisting with the analysis of process changes, risk impacts and communication required.
Compiling training material and delivery thereof Responsible for supporting the business during implementation
 
Supporting the users until processes and systems have stabilized
Responsible for weekly status reporting, feedback on issues and risks
Responsible for ensuring that all documentation and portfolio of evidence is saved on the network


Minimum requirements

5 years of the following experience:


Financial systems e.g. General Ledger and Sub-ledgers
Project experience
Process and systems documentation experience
Training experience
Financial accounting experience
System testing experience
System implementation experience
Sound general IT knowledge


Behavioural skills


Personal Effectiveness
Passion for the Brand and Customers
Leading Transformation
Thinking Strategically and Commercially
Connecting People
Delivering High Performance
Having a Merchant Mindset
Making Insightful Business Decisions
Driving Quality
Planning and Organising


JOB REQUIREMENTS


BCom Hons (Majoring in Financial Accounting)
Articles experience
Post-graduate qualification in Internal Audit more

Introduction


To provide the business with a Non Trade processing service including all the required accounting, administrative policies, procedures and processes to ensure the effective recording of all purchasing transactions relating to non-trade suppliers of goods and services, locally in an integrated, controlled and cost effective manner in a shared services environment.


Job... description


Continuous improvement through the implementation of effective  financial processes and internal  controls relating to Non Trade Purchases processing
Effective transactional processing of non-trade purchase orders.  This will include:
Ensuring adherence to supplier account master data payment terms for all non-trade vendor transactions
Ensuring timeous closure of invalid/expired open purchase orders to facilitate the release of encumbrances in the correct budget period
Establish the cause of invoice holds and ensure these invoices are timeously resolved for payment and in line with best practices
Ensure effective non-trade transactional compliance to supplier account master data attributes
Effective maintenance of system integrity of non trade supplier master data, including adherence to payment terms, catalogues and PO Matching options
Ensuring that the purchasing sub ledger month end closing process is completed accurately and timeously
Accountability for the reconciliation of relevant General Ledger accounts in accordance with IFRS and Woolworths financial principles
Effective overall understanding of the technical processes relating to non-trade Purchase Order administration to facilitate resolution of breakdowns in systems integration.
Effective transactional testing of enhancements to the non-trade administration processes, including implementation and change management.
Effective Operational Reporting in line with best practice.  This will include weekly and monthly reports of KPI’s.
Effective Risk Management in non-trade purchasing administration
Compliance with best practice internal controls and accounting practices
Ensure adherence to SLA with key stakeholders / customers.
Provide input into the optimal organizational structures for non-trade administration
Develop and lead the non-trade administration team and provide day-to-day management, feedback and coaching to enhance performance.


Minimum requirements


Able to implement business processes and draft documentation in the non-trade administration space
Able to draft concise performance reports
Able to influence BU management with regard to process compliance and risk management
Able to effectively use financial reporting systems and financial systems (e.g. Excel and Oracle)
Able to implement financial processes in a large organization
Able to use large, complex, integrated IT systems to process large volumes of financial transactions
Strong management and leadership skill
Able to identify basic legal and VAT risk areas around transactions


Behavioural Skills:


Personal Effectiveness
Passion for the brand and customers
Thinking strategically and commercially
Leading Transformation
Connecting people
Delivering high performance
Having a merchant mindset
Making insightful business decisions
Driving quality
Planning and organising


Job Requirements:


Bachelor’s degree, National Diploma or equivalent
Sound understanding of accounting processes including encumbrance accounting
3 - 4 years management experience in a financial environment more

Introduction


To ensure that effective & sustainable online fulfilment processes are in place across all online services and are optimised to ensure outstanding service to our online customers And, To ensure all Performance Metrics and SLA’s are in place and being adhered to by both internal & external stakeholders.


Job description


Service Performance Management in place with all... partners and ensuring adherence to Standard Operating Procedures
Develop & Manage all Service & Partner Relationships, this includes Service Providers, Operations and Commercial Management in stores. Customer Service Centre, Supply Chain, Online IT (internal) as well as Transport partners, packaging and equipment suppliers (internal/external)
Defined SLA’s with Service Providers are managed to ensure operational excellence
Accountable for all fulfilment asset/equipment /uniform management
Responsible for the execution of Risk & Compliance: Asset Management/OHASA as it relates to management of fulfilment equipment/infrastructure (totes, scanners etc.)
Creation of daily, weekly & monthly Performance Reporting for KPI Management. Ensure the relevant productivity measurement and benchmarking is performed to drive continuous improvement (e.g. exception reporting, root cause analysis, weekly service performance calls)
Manage/co-ordination of post peak and quarterly business updates/reviews with Management and Store Teams
Service Team Enablement: Regular training/upskilling  & Tools of Trade for your team members.
Process optimisation & continuous improvement of all online fulfilment processes
Development & implementation of regular online fulfilment store audits to measure compliance


Minimum requirements

COMPETENCIES


Strong Customer Service orientation
Excellent data-driven problem solving & analytical skills
Process optimisation mind-set/experience
Relationship & team building skills
Effective verbal, written & presentation skills
Ability to work under pressure
Strong Planning & Organising skills
Stakeholder management
Managing a diverse team.


JOB REQUIREMENTS


Relevant degree/diploma
5-8 years relevant experience in a service/distribution/operations related management role
Relevant online order fulfilment experience
Retail E-commerce experience preferred/advantageous more

Introduction

MAIN PURPOSE


To attract and grow our customer base, through a customer facing or supportive role and in doing so increase the market share, turnover and profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience for our customers, to play a role in minimising risk and increasing profitability in your store.


Job... description

KEY OUTCOMES


Provide exceptional customer service to internal and external customers
Recruit, select, manage and develop people to meet competence requirements
Participate in team to ensure achievement of department and store goals
Manage implementation and integration of new initiatives to achieve project goals
Participate in general store operational duties
Supervise and coach staff to meet competence requirements
Job specific responsibilities as per Job Profile (dependant on position)


KEY COMPETENCIES


Passion for the Customer – establish lifelong relationships with our customers
Passion for Retail and Selling
Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’   
Versatile communication skills
Proven team leadership skills
Action and results orientated
Assertive and proactive
Problem solving and decision making skills
Computer Literacy skills
Commercial acumen and numeracy
Attention to detail
Creative and innovative and keeps up to date on retail trends


Minimum requirements


Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
Retail and or Business Management Diploma would be advantages
2-5 years role experience as a Foods Department Manager in Retail
Retail experience highly advantages 
Team Management would be advantages
Leadership and Management experience would be advantageous
Ability to work shifts that meet operational requirements more

Introduction


Assist and support the Planner with administrative tasks and analysis required to deliver optimum availability and profitable stock investments.


Job description


Provide input into planning/buying process
Provide the correct information to ensure correct allocations
Planning (Store Sales Planning, Size Profiling, Store Profiles)
Allocation of merchandise to... stores
Liaison with stores and suppliers
Integral part of the planning team and active participation with the department is required
Active participation in departmental analysis down to store and size to enable trade
Effective use of reports available for analysis


Minimum requirements


Relevant retail/ business qualification
2 years retail experience( minimum)
Numerical, analytical and interpretive ability
Analytical capability (core skill, non-negotiable) more

Main Purpose

To develop and execute a customer-focused and profitable seasonal product strategy that aligns with the company’s overall strategy and brand identity. You will ensure the product range is trend-appropriate, commercially viable, and appeals to our target customer. From product conception through to in-store execution, you will oversee the entire journey, ensuring a balanced and... well-curated range that meets sales targets and key performance indicators (KPIs).

Key Responsibilities
Seasonal Planning & Product Development

Develop and execute a profitable seasonal product strategy aligned with department KPIs.
Leverage data (trends, customer insights, competitor analysis) to guide the product roadmap.
Present the seasonal plan, outlining strategic categories and channel-specific considerations.
Collaborate with Design & Sourcing to build a balanced, trend-driven range.

Product Innovation & Collaboration

Partner with Sourcing to introduce innovative product concepts and manage the product lifecycle.
Oversee sample approvals with Technical Product Development, ensuring quality and critical path alignment.
Utilise global insights to identify market opportunities and product innovation.

Customer Understanding & Market Analysis

Deepen customer insights through tools like First Insights and competitor benchmarking.
Conduct market research (EDITED, WGSN) to inform product differentiation and merchandising strategies.
Develop marketing proposals to enhance the in-store and online customer experience.

Trading and Sales Performance

Analyse weekly sales across all channels and adjust trading strategies accordingly.
Collaborate with Planning and Sourcing to address product performance through markdowns, promotions and volume adjustments.
Provide competitor feedback to inform future buying strategies

Key Competencies

A relevant degree /qualification in Fashion or Product Development. 
5 - 8 years of experience in a Buying role, with a strong background in fashion and accessories.
Preferred product knowledge in women’s handbag, belts, headwear, scarfs, ponchos & wraps. 
A deep understanding of customer behaviour, market trends and product development processes.
Excellent communication and collaboration skills, with the ability to build strong relationships with internal and external stakeholders.
Ability to manage a Buyer’s Assistant 
Computer literate with proficiency in Excel and PowerPoint
Knowledge of current trends and proven ability to interpret trends and conceptualize products
Excellent understanding of market and ability to analyse trends
Demonstrates the ability to think strategically and formulate effective plans and strategies.
Understanding of business and buying processes and systems
Retail market and industry knowledge
Knowledge of markdown and mark up pricing, visibility to drive sales, sell-through
Ability to travel both locally and international
Strong numerical and analytical skill more

Main Purpose

To strategically curate and deliver a balanced product range that aligns with the evolving needs and preferences of Woolworths customers. Ensure exceptional value and relevance for both current and potential shoppers. You will drive the product strategy to ensure the collections are aligned with fashion trends, customer demands and business goals, thereby maintaining a competitive... edge in the market.

Key Responsibilities

Sales & Strategy Development: Analyse sales performance and market data to inform buying decisions and shape future strategies. Collaborate with leadership to align the buying strategy with the wider Group objectives, driving profitability and growth.
Market Research & Trend Interpretation: Stay ahead of global and local fashion trends by conducting extensive market research. Use this data to curate collections that resonate with our customer base while maintaining a focus on innovation and sustainability.
Product Procurement & Range Planning: Lead the end-to-end procurement process of seasonal ranges, coordinating across departments to ensure seamless execution from design to delivery. Optimise product assortments to ensure they meet customer demands and business goals. 
Supplier Negotiations: Establish strong relationships with suppliers, negotiating competitive cost prices to deliver value for money. Ensure selling price points and primary margin targets are consistently achieved without compromising on quality.
Quality Assurance & Style Consistency: Uphold the highest quality standards across all products, ensuring each piece reflects the brand's signature look, feel, and style. Champion our commitment to delivering premium-quality apparel that customers love.
Critical Path Management: Ensure adherence to critical timelines for product development, buying, and range launches. Mitigate risks and manage any challenges that could impact the timely delivery of the range.
Business Growth & Product Innovation: Collaborate with designers and the product development team to create unique, trend-forward pieces that differentiate us in the market.
Team Leadership & Development: Lead and mentor Assistant Buyers and Buyer’s Assistants. 

Key Competencies

Relevant retail/ business qualifications 
5-8 years buying experience is essential
Previous womenswear buying experience preferred
Experience in wash, fit, construction, product development, and manufacturing
Creativity, taste and flair: ensure that ranges are balanced and offer real choice to our customers 
Passion for Product / Merchandise 
Negotiation and influencing skills 
Merchant and retail ability demonstrates a thorough knowledge of the marketplace, competitors and customer needs 
Business acumen 
Team Player: ability and will to work co-operatively with others within a team and across departments towards a common objective 
Results driven and proactive 
Entrepreneurial
Effective communication and presentation skills 
Ability to present a well-balanced range 
Tolerance to change / ability to work under pressure 
Computer literate: ability to operate in a Windows-based environment more

Main Purpose

To develop and execute a customer-focused and profitable seasonal product strategy that aligns with the company’s overall strategy and brand identity. You will ensure the product range is trend-appropriate, commercially viable, and appeals to our target customer. From product conception through to in-store execution, you will oversee the entire journey, ensuring a balanced and... well-curated range that meets sales targets and key performance indicators (KPIs).

Key Responsibilities
Seasonal Planning & Product Development

Develop and execute a profitable seasonal product strategy aligned with department KPIs.
Leverage data (trends, customer insights, competitor analysis) to guide the product roadmap.
Present the seasonal plan, outlining strategic categories and channel-specific considerations.
Collaborate with Design & Sourcing to build a balanced, trend-driven range.

Product Innovation & Collaboration

Partner with Sourcing to introduce innovative product concepts and manage the product lifecycle.
Oversee sample approvals with Technical Product Development, ensuring quality and critical path alignment.
Utilise global insights to identify market opportunities and product innovation.

Customer Understanding & Market Analysis

Deepen customer insights through tools like First Insights and competitor benchmarking.
Conduct market research (EDITED, WGSN) to inform product differentiation and merchandising strategies.
Develop marketing proposals to enhance the in-store and online customer experience.

 Analyse weekly sales across all channels and adjust trading strategies accordingly.

Collaborate with Planning and Sourcing to address product performance through markdowns, promotions and volume adjustments.
Provide competitor feedback to inform future buying strategies.

Key Competencies

A relevant degree/qualification in Fashion or Product Development.
5 - 8 years of experience in a Buying role, with a strong background in fashion and accessories.
Preferred product knowledge in babywear & accessories.
A deep understanding of customer behaviour, market trends and product development processes.
Excellent communication and collaboration skills, with the ability to build strong relationships with internal and external stakeholders.
Ability to manage a Buyer’s Assistant, Trainee and Buyer I.
Computer literate with proficiency in Excel and PowerPoint
Knowledge of current trends and proven ability to interpret trends and conceptualize products
Excellent understanding of market and ability to analyse trends
Demonstrates the ability to think strategically and formulate effective plans and strategies.
Understanding of business and buying processes and systems
Retail market and industry knowledge
Knowledge of markdown and mark up pricing, visibility to drive sales, sell-through
Ability to travel both locally and international
Strong numerical and analytical skill more