Job Responsibilities

This role will involve the following:

Transaction posting
Handling and closing department related member support tickets
Monitoring daily transaction operations and escalating/addressing potential issues when they arise
Daily Report Creation and Monitoring for Operations Processes
Addressing requests received from Banking partners
Escalating requests to Banking... partners
Completing administrative tasks
Assisting with card ordering, reissues, and expedites
Assisting with POS ordering and expedites
Recording daily metrics
Submitting weekly required reports.

Experience & Personal Specification

Minimum of Bachelor's Degree
2+ years of experience in banking operations / customer experience
Exceptional organizational and administrative skills. more

Qualifications

Interested candidates should possess a Bachelor's Degree or its equivalent with 5-10 years experience.
An experienced auditor that stays within satellites town

Maintain key member accounts
Build long-lasting relationships with external contacts and internal departments to create a better member experience
Provide support to key members by learning about and satisfying their needs
Research, analyze and interpret data from various sources
Make cold calls or reach out to members
Stay current on company offerings and industry trends
Present and... demonstrate the value of products and services to prospective members
Compile and analyze data to find trends
Convert analysis into business insights
Support the development of sales strategies
Handle member complaints

What You’ll Need

Bachelor’s degree in business, marketing, or related field
Previous experience working in customer experience
Comprehensive and current knowledge of industry trends
The drive and energy to manage multiple accounts while looking for new opportunities
Excellent verbal and written communication skills
Ability to understand member needs
Strong problem-solving and analytical skills
Attention to detail more

Responsibilities

What You’ll Do:

Maintain key member accounts
Build long-lasting relationships with external contacts and internal departments to create a better member experience
Provide support to key members by learning about and satisfying their needs
Research, analyze and interpret data from various sources
Make cold calls or reach out to members
Stay current on company offerings... and industry trends
Present and demonstrate the value of products and services to prospective members
Compile and analyze data to find trends
Convert analysis into business insights
Support the development of sales strategies
Handle member complaints

Requirements

What You’ll Need:

Bachelor’s Degree in Business, Marketing, or related field
Previous experience working in customer experience
Comprehensive and current knowledge of industry trends
The drive and energy to manage multiple accounts while looking for new opportunities
Excellent verbal and written communication skills
Ability to understand member needs
Strong problem-solving and analytical skills
Attention to deta
Proximity to Alagomeji Yaba more

Responsibilities

Loan sales and mobilization for new account
Provide customer service to ensure Members have all relevant information about our loan products
Assess Members business and cash flow status
Work with the bank collection agents to ensure prompt repayment
Evaluate creditworthiness and risks
Analyze risks and approve or reject loan requests
Calculate financial ratios (e.g.... credit scores
Maintain updated records of loan applications
Follow up with Members about loan renewals
Monitor progress of existing loans Requirements
Proven work experience as a Credit Officer, Loan Officer or similar role in MFI or MFB
Hands-on experience with lending procedures and products

Requirements

B.Sc / HND in any field with 3 - 6 years work experience.
Strong analytical skills
Customer service experience more

Responsibilities

Research advertising trends
Research competitors’ pricing and products
Decide on the appropriate placement of ads
Determine what content will reach the customer
Publish digital marketing content online
Implement email marketing campaigns
Measure digital traffic
Monitor social media and Google Analytics
Optimize paid advertising campaigns using SEO and other... tools
Report on the growth and analytics of campaigns to stakeholders
Scale campaigns to maximize ROI
Conduct market research to inform campaigns
Brainstorm and implement experiments and conversion tests

Requirements

Bachelor’s Degree in any related field
3 - 5 years work experience.
Previous experience working in customer experience
Comprehensive and current knowledge of industry trends
The drive and energy to manage multiple accounts while looking for new opportunities
Excellent verbal and written communication skills
Ability to understand member needs
Strong problem-solving and analytical skills
Attention to detail
High self-initiative
Ability to work in a fast-paced environment more