Minimum Requirement

Lecturer P8


MSc in Computer Sciences, Information Technology, or a related field
At least 2 to 3 years’ experience in a higher education institution.
The ability to work under pressure and manage a complex set of concurrent tasks.
Excellent people management skills and a strong service ethic.
Successful supervision of postgraduate students,
Evidence of... Research output, i.e. publications in accredited journals and peer- reviewed conference proceedings
Involvement in discipline or departmental official activities and processes which includes active academic participation in workshops/forums in higher education as well as community engagement activities


Senior Lecturer P7


PhD in in Computer Sciences, Information Technology, or a related field
At least five (5) years of relevant experience, where 3 years must have been in Higher Education.
Demonstrate evidence of continuous research productivity in the form of:

Publications in DHET accredited journals and peer- reviewed conference proceedings, research papers presented at national and/or international conferences; Contributions to scholarly books published by reputable publishers, in good standing with DHET and not linked to predatory practices; evidence of external research fund raising, citations (e.g. Scopus H- index),
Approach to teaching; contributions to curriculum development; design of learning materials; innovative pedagogy; student and junior staff mentoring,
Successful supervision of postgraduate (masters) students,
Formal participation in teaching and learning development courses; Student and/or peer evaluations of own teaching; Evidence of scholarship of Teaching and Learning would be beneficial.
Involvement in discipline or departmental official activities and processes which includes active academic participation in workshops/forums in higher education as well as community engagement activities
Movement towards recognition in the broader subject/ discipline community; External examining/moderating at other HEIs at UG and/or PG levels.


Recommendation 


Evidence of recognised publications.


Duties and Responsibilities 

Teaching:


Develop and present a reflective teaching portfolio which covers: Approach to teaching; contributions to curriculum development; design of learning materials; innovative pedagogy; student and junior staff mentoring; successful supervision of postgraduate students; formal participation

in teaching and learning development courses; Student and/or peer evaluations of own teaching; Evidence of scholarship of Teaching and Learning would be beneficial.
Provide evidence of teaching modules at both undergraduate and postgraduate levels, as well as evidence of postgraduate supervision.
Contributions to curriculum development.
Design of learning materials.
Innovative pedagogy.
Demonstrate knowledge and experience in implementing quality assurance requirements.
Evidence of national and/or international collaboration within the Computer Sciences fraternity.
Student and junior staff mentoring.
Formal participation in teaching and learning development courses.
Student and/or peer evaluations of own teaching; Demonstrate the ability to teach across subjects.


Research:


Demonstrate evidence of continuous research productivity in the form of:
Publications in DHET accredited journals and peer-reviewed conference proceedings, research papers presented at national and/or international conferences.
Contributions to scholarly books published by reputable publishers, in good standing with DHET and not linked to predatory practices.
Highlight evidence of managing a research program.
Evidence of external research fundraising.
Proof of citations ( e.g. Scopus H-index); Evidence of scholarship of Teaching and Learning would be beneficial.
NRF rating is recommended OR demonstrate potential for obtaining and NRF rating within the next five 5 years.


Community Engagement:


Significant involvement in discipline or departmental official activities and processes.
Active academic participation in workshops/forums in higher education.
Movement towards recognition in the broader subject/ discipline community.
External examining/ moderating at other higher education institutions at UG and/or PG levels.


Curriculum development and accreditation


Contribute to curriculum development and participate in curriculum review to ensure alignment with sector /discipline norms and requirements.


Student academic development


Identify, report, and support student at risk timeously.
Develop intervention strategies.


Administration


Keep attendance registers.
Record student results.
Assist with registration of students.
Invigilate test and examinations.
Implement policies and procedures applicable to the teaching and learning community engagement research, SHE and academic administration functions.
Participate in departmental School /Faculty committees.


Quality Assurance


Contribute to quality assurance through committee meetings and submission of relevant documents.
Implement appropriate interventions.


Personal /Professional Development


Keep abreast of development within own field of study.
Register as member of professional bodies.
Attend conferences, seminars and workshops.
Present research papers at conferences.


Monitoring, Evaluations, and reporting


Develop relevant reports as and when required.
Communicate and consult with relevant stakeholders. more

Minimum requirements:


National Senior Certificate
2 years of related experience, procurement and/or Higher Education
Computer literate


Preferred qualification/experience


Preference will be given to candidates with ITS experience


Duties:


Manage Suppliers
Maintaining supplier relationships
Inviting and sourcing of price quotations
Goods received... vouchers
Stores Management
Monitoring, evaluation, and reporting more

Minimum Requirements


Qualified Artisan (Plumbing certificate).
Minimum 3 years of experience as a Plumber in the built environment.


Recommendations


Experience in a higher education setting would be an advantage.


Maintenance and Repairs


Service and replace geysers, flush-masters, tap washers, and toilet systems.
Locate and repair burst pipes.
Inspect jobs, plan,... and order required materials.
Test new plumbing systems.
Solve problems and locate plumbing breaks. 


Planned Installations


Install new main water lines, freshwater pipes, and sewer systems.
Install plumbing systems in buildings.
Install irrigation water lines.
Install geysers. 


Scheduled Maintenance


Inspect main water supply lines and valves to the reservoir.
Ensure the reservoir is sealed, full, and compliant with safety regulations.
Check that fire hydrants and connections are functional.


Breakdown Call-Outs


Respond to emergency callouts (including weekends and after hours).
Be available for standby duty.
Ensure emergency repairs are followed by permanent repairs that meet standards.


Administration


Collect job cards from the Foreman and clarify requirements.
Record materials used per job.
Get departmental sign-off on job cards before submission to the Foreman.


Equipment and Machinery Maintenance


Maintain and service tools and machinery.
Keep equipment secure and functional.
Keep maintenance records and provide performance reports.


Safety, Health, and Environmental (SHE) Compliance


Identify and report unsafe conditions.
Ensure compliance with SHE procedures, including the use of PPE and safety signage.
Submit regular SHE reports and implement corrective actions. more

Minimum Requirements


Relevant Postgraduate qualification Degree (NQF08).
8 to 10 years of relevant experience.
Experience in a higher education setting would be an advantage.
A broad knowledge of the University environment, national higher education policies and protocols, and expert knowledge of trends and developments in the higher education sector in general will be... advantageous.
Has a successful record of leadership and teamwork.
Has the ability to mobilize and inspire others towards shared goals.
Must be able to think strategically and operationalise this into plans and projects.
Must be to plan and manage budgets.
Computer skills (MS Office suite).
Valid Driver’s License.


Duties and responsibilities 

Strategy development and execution


Actively support the Chief Operating Officer in the achievement of the Facilities and Services strategic objectives
Participate in the continuous review of the University strategy to align the Directorate’s plans with the overall University strategy
Oversee that all the Directorate’s operations are in line and contribute towards the realization of the University's strategy
Support and guide the following portfolios: Protection Services, Transport Services, Maintenance, Grounds maintenance and cleaning, Printing services, Postal services, Occupational Health and Safety. 
Embed an institutional and performance culture that supports the implementation of the SPU mission, vision, values, and strategic priorities
Drive the induction of all new and current staff in Facilities and Services on: SPU vision, mission, values, and strategic priorities, Strategic priorities of the Section


Operations management


Monitor the implementation and provision of an effective campus protection service.
Ensure an efficient and effective fleet and operations management that supports SPU in meeting its strategic objectives.
Oversee the planned and unplanned maintenance at the University
Coordinate and manage the provision of printing services to all University Departments at all learning sites.
Render grounds maintenance and campus cleaning services according to contracted SLA’s.
Institute the outsourcing of specific services and negotiate agreements with appropriate service providers in terms of agreed-upon outsourcing plans.
Determine the long-term, medium- and short-term needs of the centralised postal and courier services of the University.


Policy and procedure management


Provide input into the review of current policies and procedures and the development of new policies and procedures where necessary.
Provide continuous feedback to line management and staff on implementation practices related to policies and procedures.


Quality Assurance and Risk Management. 


Quality Assurance.
Risk Management. 


Health and safety and employee wellbeing. 


Ensure compliance with SHE policies and procedures. 


Resource Management: Human Resources


Lead, manage and develop direct reports.
Review structures for its appropriateness to assist the Facilities and Services department in achieving its strategic priorities.
Develop the Department’s workforce plans together with HR to ensure adequate resource planning, budgeted and are aligned to transformation targets.
Provide oversight in the recruitment and selection process for direct reports.
Support the achievement of equity targets and the transformation of the institutional culture.
Oversee the induction and probation of all new staff.
Drive performance contracts and regular reviews for all staff.
Provide oversight in the training of all staff on the performance management process and system.
Implement performance contracts for all staff and ensure regular reviews.
Drive the staff development conversations and development plans.
Develop a training budget for training needs.
Drive and promote sound employment relations.
Human resource administration.
Manage staff leave as per SPU policy.
Sign off on relevant documentation needed.


Resource Management: Budget and Finance


Develop the Department’s Budget and provide sound financial management.
Prepare and report on: Annual staffing and operating budget, and capex.
Manage expenditure according to the approved annual budget.


Monitoring, Evaluation and Reporting


Drive the effective implementation of reporting systems.
Monitor organisational health indicators, identify problem/ concern areas and communicate to relevant stakeholders.
Develop relevant reports as and when required.
Research and implement best practices.
Analyse statistical data in order to generate appropriate proactive responses.Submit additional reports/data as required by legislation and/or the University. more

Minimum Requirements 


Relevant Degree in Engineering or Built Environment.
6 years’ managerial experience in building maintenance.
Computer skills (MS Office suite).


Recommendations 


Experience in a higher education setting would be an advantage.


Duties and Responsibilities 

Operations Management – Maintenance


Manage all maintenance-related activities at the... university.
Implement both planned and unplanned maintenance.
Oversee the approved SPU maintenance plan.
Manage service providers and service level agreements (SLAs).
Draft specifications or bills of quantities.
Manage facility-related projects (e.g. office refurbishments).


Landscape Services


Implement the approved shift system for landscape services.
Manage landscaping service providers and SLAs.
Draft specifications or bills of quantities.
Implement and manage SPU landscape cleaning plans and schedules.
Develop standard operating procedures (SOPs).
Manage landscape-related projects.


Policy and Procedure Development


Provide input into the development and review of policies and procedures for Facilities and Services.
Ensure policies are aligned with SPU’s mission, vision, values, and strategic goals.
Ensure documentation is submitted to the Registrar's Office.


Quality Assurance and Risk Management


Promote innovation in facilities and general administration.
Develop and implement a quality assurance system that meets internal and external standards.


Risk Management


Identify risks within the Facilities portfolio.
Develop and implement proactive risk management plans.
Report regularly on risk-related matters.


Safety, Health, and Environmental (SHE) Management


Ensure compliance with all SHE policies and procedures.
Implement corrective actions where necessary.
Ensure trained Health & Safety Reps are identified.
Ensure emergency procedures are displayed.


Resource Management – Human Resources


Manage Facilities staff, including allocation of workloads.
Contribute to recruitment, induction, and performance management.
Monitor staff performance and development (coaching, mentoring, training).
Handle employment relations matters (grievances, discipline, conflict resolution).
Maintain accurate and updated staff records.
Ensure compliance with Employment Equity targets.


Resource Management – Budget and Finance


Provide input into operational, staffing, and capital expenditure budgets.
Manage expenses against approved budgets.
Oversee asset management and procurement.
Ensure procurement and payment processes follow SPU policy. more

Minimum requirements


Qualified Artisan
Minimum 4 years of experience as a Maintenance Foreman in a facilities environment with a 24-hour user base.


Recommended requirements


Experience in Air Conditioning or Electrical fields would be an advantage.


Duties and Responsibilities

Operations Management.


Implement the approved shift system.
Ensure maintenance and... servicing of equipment/machinery.
Develop and manage maintenance plans and SOPs. Enforce the security of tools and equipment.


Quality Assurance & Risk Management.


Develop and implement internal and external quality assurance systems.
Conduct regular checks and audits.


Identify risks and develop proactive action plans.


. Safety, Health, and Environmental (SHE) Management Identify and report unsafe conditions.
Ensure compliance with SHE policies and procedures.
Provide regular reports and corrective actions.


Policy and Procedure.


Contribute to the development and amendment of building maintenance policies.
Ensure team compliance with all policies.


Human Resource Management.


Allocate workloads fairly.
Participate in the recruitment and induction of staff.
Manage performance contracts, training, discipline, and HR administration.


Financial and Resource Management.


Prepare and manage budgets (staffing, operational, capex). Recommend and oversee capital expenditures and asset management.
. Monitoring, Evaluation, and Reporting Generate operational reports.
Identify trends, implement improvements, and engage stakeholders.


Monitoring, Evaluation, and Reporting Generate operational reports.


Operational reports.
Identify trends, implement improvements, and engage stakeholders. more

Minimum requirements


NQF 8 Postgraduate Degree/Diploma
Willingness for after-hours involvement
10 - 15 years related experience, including management/ supervisory experience
Stakeholder management experience
Familiarity with the  higher education legislative environment
Has demonstrated a track record of managing a Secretariat portfolio, running a unit of a reasonable size
Has a... successful record of leadership and teamwork
Has the ability to mobilize and inspire others towards shared goals
Understands the operations and affairs of a university environment
Thinks strategically and operationalise this into plans and projects
Plan and manage budgets


Duties and Responsibility 

Strategic Planning


Develop a comprehensive understanding of the institution’s business goals and objectives.
Identify opportunities for leveraging technology to support and enhance business strategies.
Collaborate with senior management and key stakeholders to formulate a cohesive IT strategy aligned with overall business objectives


Business Systems Architecture:


Define the architecture and infrastructure required to support the organization's strategic objectives.
Assess current systems and technologies to identify gaps and areas for improvement.
Design scalable and flexible systems architecture to accommodate future growth and changes in university needs.


Technology Roadmap Development:


Create a technology roadmap outlining the phased implementation of IT initiatives to support business goals.
Prioritize projects based on their potential impact on the university's strategic objectives and resource availability.
Ensure alignment between technology investments and business priorities.


Execution and Implementation:


Oversee the execution of IT projects, ensuring they are delivered on time, within budget, and according to specifications.
Coordinate cross-functional teams involved in system development, integration, and deployment.
Monitor project progress and address any issues or risks that may arise during implementation.


Change Management:


Develop and implement change management strategies to facilitate the adoption of new technologies and processes within the university.
Communicate with stakeholders to gain buy-in and support for IT initiatives.
Provide training and support to end-users to ensure successful adoption of new systems and technologies.


Performance Measurement and Optimization:


Establish key performance indicators (KPIs) to measure the effectiveness of IT initiatives in supporting the university objectives.
Monitor and analyze system performance and user feedback to identify opportunities for optimisation and improvement.
Continuously iterate on the IT strategy based on feedback and changing business requirements.


Vendor Management and Partnerships:


Evaluate and select third-party vendors and technology partners to support the organization's IT initiatives.
Negotiate contracts and service level agreements (SLAs) to ensure value for money and adherence to quality standards.
Manage vendor relationships and hold vendors accountable for delivering on their commitments.


Risk Management and Compliance:


Identify potential risks related to IT projects and develop mitigation strategies to minimize their impact on Institution operations.
Ensure compliance with relevant regulations and industry standards governing data security, privacy, and IT governance.


Manage Systems Operations Oversight:


Supervising the operation and maintenance of all business systems, including hardware, software, networks, databases, and applications.
Ensuring the availability, reliability, and performance of IT systems to meet business requirements and service level agreements (SLAs).
Implementing best practices and standards for system monitoring, incident management, and performance optimization.


Incident and Problem Management:


Establishing processes and protocols for identifying, prioritizing, and resolving IT incidents and problems in a timely manner.
Leading incident response efforts during critical outages or system failures, coordinating with technical teams to restore services promptly.
Conducting root cause analysis to identify underlying issues and implement corrective actions to prevent recurrence.


Change and Release Management:


Managing the process for implementing changes and releases to IT systems, ensuring minimal disruption to business operations.
Coordinating with stakeholders to assess the impact of proposed changes, obtain approvals, and schedule deployments during appropriate maintenance windows.
Monitoring the effectiveness of change management processes and making adjustments to improve efficiency and minimize risk.


Capacity Planning and Performance Monitoring:


Conducting capacity planning assessments to anticipate future resource requirements and ensure scalability of IT infrastructure.
Monitoring system performance metrics and key performance indicators (KPIs) to identify trends, anticipate bottlenecks, and optimize resource utilization
Collaborating with infrastructure and application teams to implement performance tuning and optimization strategies


IT Service Management (ITSM):


Implementing IT service management frameworks such as ITIL (Information Technology Infrastructure Library) to standardize service delivery processes and improve operational efficiency.
Establishing service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs) to measure and track IT service performance.
Continuously evaluating and improving ITSM processes through feedback mechanisms and service reviews.


Disaster Recovery and Business Continuity:


Developing and maintaining disaster recovery plans and business continuity strategies to ensure the resilience of critical IT systems and data.
Conducting regular testing and simulations of disaster recovery procedures to validate effectiveness and identify areas for improvement.
Establishing communication protocols and escalation procedures to facilitate rapid response and recovery during emergencies.


Compliance and Security Management:


Ensuring compliance with relevant regulations, industry standards, and internal policies governing IT operations and security.
Implementing security controls, access controls, and monitoring mechanisms to protect sensitive data and mitigate cyber threats.
Conducting regular audits and assessments to evaluate the effectiveness of security measures and address any vulnerabilities or compliance gaps.


Vendor and Contract Management:


Managing relationships with third-party vendors, service providers, and contractors involved in supporting IT operations.
Negotiating contracts, service level agreements (SLAs), and license agreements to ensure cost-effectiveness and quality of service.
Monitoring vendor performance and holding vendors accountable for meeting contractual obligations.


 Policy Development:


Collaborate with key stakeholders to identify needs and gaps in existing policies related to information systems and technology.
Research industry best practices, regulations, and standards to inform the development of new policies.
Draft comprehensive policies that address security, privacy, data management, system usage, and other relevant areas.
Ensure policies are clear, concise, and aligned with organizational goals and values.
Draft comprehensive policies that address security, privacy, data management, system usage, and other relevant areas.
Ensure policies are clear, concise, and aligned with organizational goals and values.


Procedure Development:


Translate policies into actionable procedures and guidelines that detail specific steps and processes for implementation.
Collaborate with subject matter experts to document best practices and standardized workflows for key business processes.
Ensure procedures are documented in a clear and accessible format, such as manuals, process maps, or online portals.
Incorporate feedback from end-users to refine procedures and improve usability and effectiveness.


Quality Assurance


Implementation of the quality assurance standards/ measures to meet both internally set standards and the requirements of external bodies  


Risk management


Provide risk reporting
Implement plans for identified risks
Oversee the identification and avoidance of all risk elements in the Directorate’s activities Safety, Health and Environmental Management
Ensure compliance with SHE policies and procedures Resource Management: Human Resources
Lead, manage and develop direct reports
Review structures for its appropriateness to assist the Secretariat section in achieving its strategic priorities
Develop the Section’s workforce plans together with HR to ensure adequate resource planning, budgeted and are aligned to transformation targets
Provide oversight in the recruitment and selection process for direct reports
Support the achievement of equity targets and the transformation of the institutional culture
Oversee the induction and probation of all new staff
Drive performance contracts and regular reviews for all staff.
Provide oversight in the training of all staff on performance management process and system
Implement performance contracts for all staff and ensure regular reviews.
Drive the staff development conversations and development plans
Develop a training budget for training needs
Drive and promote sound employment relations Ø Human resource administration
Manage staff leave as per SPU policy
Sign off relevant documentation needed
Develop the Section’s Budget and provide sound financial management
Prepare and report on:
Annual staffing and operating budget and capex
Manage expenditure according to the approved annual budget
Asset management
Drive the effective implementation of reporting systems
Monitor organisational health indicators, identify problem/ concern areas and communicate to relevant stakeholders
Identify trends and issues in Portfolio Areas and communicate to relevant stakeholders
Develop relevant operational and strategic reports as and when required more

Minimum requirements


National Diploma in Information Communication & Technology.
Industry related certificates.
Driver's license.
Willingness to work outside of normal working hours.
2 to 4 years of related experience.
Experience with computer systems, LAN, WAN, Wi-Fi configuration & Microsoft/Linux environment, Active Directory.
Computer skills (MS Office suite).
Experience... with major hardware vendors, e.g. HP, DELL, etc. will be an added advantage.


Duties and Responsibilities

Installation, maintenance and support of all hardware and software.


Capture and maintain all IT assets in the ICT inventory database and dispatch the IT equipment to the user per written request.


Computer fault diagnosis.


Install and maintain all desktop & laptop hardware for all staff, students and external clients.
Liaise with external providers for hardware support & repair and support.
Obtain quotes, liaise with suppliers, liaise with finance submit purchase orders, submit GRV.
Adhoc software support and technical assistance e.g.: O365, Website (technical), SharePoint.


Computer Lab/Office demonstrations.


Identify common problem areas experienced to recommend corrective action.
Decide whether to send the computer to the manufacturer for repair.
Report shortfall in parts inventory to line manager.
Ensure desktop & laptops computers interconnect seamlessly with diverse systems, including associated validation systems, file services, email servers, computer conferencing systems, application servers and administrative systems.


ICT Liaison


Document instances of hardware, physical or digital failure, repair, installation and removal.
Forward faulty computers to the 3rd party workshop.
Communicate project statuses to helpdesk.


User Education: network security/ vulnerabilities


Help users scan media such as flash drive and diskettes for any malicious ware.
Help users with e-mail that they suspect might contain malicious content and provide network.
Making sure end-point security systems is up to date.


Self-development


Research technology trends and latest applicable technologies.
Ensure up-to-date skills development plans.
Develop, recommend and implement solutions in liaison with all of ICT Unit.


Project participation


Participate in ICT projects to ensure that successfully execution of the same.
Assist with project scoping and resource allocation.


Monitoring, evaluation and reporting


Relevant operational reports as and when required.
Research and implement best practices.
Communicate and consult with relevant stakeholders. more

Minimum Requirements


3 Year Relevant Tertiary Qualification (NQF level 6).
2 years of entrepreneurship development experience.
Computer literacy (MS Word, MS Excel, MS PowerPoint, and MS Outlook).
A valid driver’s license.
Strong in client connection and client service.
Experience in enterprise development.
Strong responsibility.
Self-motivated.
Able to work under high... pressure.
Proven track record of developing new businesses.
proven experience in project management with experience in innovation and/or technology fields being an added advantage.


Recommendation 


In-depth knowledge of understanding the SMME and incubation industry.
Project, financial, conflict, strategic, stakeholder, and personnel management.
Report writing.


Duties and Responsibility

Support SMME Clients


Plan, implement and manage the enterprise development projects, programmes, products and services aimed at SMMEs.
Assist SMME clients through advice, consultations, and other interventions, in order to grow turnover
Work with SMME’s to identify and evaluate profitable business opportunities.
Provide coaching and mentoring to SMMEs.


Train Start-up and Existing Entrepreneurs


Coordinate training and capacity development for SMME’s.


Establish SMME’s


Assist entrepreneurs with the establishment of SMME’s.
Provide advice and assistance on registration of SMME’s.
Stimulate activity within dormant SMME’s or SMME’s that are not actively operational.


Encourage and Stimulate Innovation


Encourage an environment of Innovative thinking and commercialisation of innovative ideas.


Recruitment & Stakeholder Relationships


Provide guidance on the required profile of clients to be recruited.
Assist the official responsible for marketing with the recruitment of new clients.
Maintain an excellent stakeholder relationship with existing and potential stakeholders
Promote relations with relevant stakeholders
Liaise with different sector stakeholders and broader business community.


Administration


Provide management, stakeholders, and SMME’s with information. more

Minimum Requirements 


Honours Degree (NQF8) in Library and Information Science or a relevant equivalent degree. 
A minimum of five years’ relevant experience in an academic library, including at least three years in a supervisory role.
Computer Literacy (MS Office, and in the latest technology such as AI).


Recommendation 


A master’s degree in library and information science OR... a combination of an Honours Library Science degree and a postgraduate qualification in management, will be an added advantage.
5 years’ experience in library operations management, including but not limited to staff supervision, process and procedure development. 


Duties and responsibilities 


Actively support the Director in the achievement of the Library and Information Services strategic objectives.
Provide input for Library and Information Services strategy development.
Implement strategic objectives for portfolios reporting to this position.
Manage and support library staff.
Participate in staff recruitment, training, and performance evaluation.
Manage work schedules and assign responsibilities.
Manage section budget and monitor expenditures.
Manage staff performance.
Asset management.
Manage the selection and acquisition of materials that are aligned with curricula and research priorities.
Ensure that the collection is regularly updated.
Collect and analyse data to inform acquisitions.
Expert research assistance is provided to all clients.
Manage the development and maintenance of instructional resources
Manage information literacy training.
Manage the facilitation of interlibrary loans.
Lead the promotion of library services and maintain its brand.
Strengthen relationship with academic and support departments.
Lead and support collaborative projects.
Provide input and support to the development and implementation of policies.
Ensure compliance with institutional policies, procedures, and professional standards.
Appoint safety representatives.
Monitor safety compliance and procedures.
Participate in professional development opportunities.
Contribute to professional discourse through research and presentations.
Engage in professional networks. more

Minimum


Any relevant Honours degree (NQF8).
A minimum of 3 years relevant experience in academic support, which includes all or any of the following (student support or academic staff support or curriculum, or module administration).


Recommendation 


Experience in a higher education environment.


Duties and responsibilities

Quality Enhancement


Coordinate student... module evaluations.
Facilitate module reviews.
Design and manage focus groups, data analysis, and present key findings to appropriate partners/stakeholders.
Provide support to programme manager on the development of review plans and their implementation.
Monitor quality of data/evidence provided for module reviews.
Monitor the implementation of module improvement plans.
Manage the module review cycle.


Resource Management: Budget and Finance


Support programme manager in making input into the CTLPD operational.
Implement an approved budget.


Monitoring, Evaluation and Reporting


Relevant operational reports as and when required.
Research and implement best practices.
Communicate and consult with relevant stakeholders. more

Minimum Requirements 


Master's degree in Afrikaans (Language/Linguistics or literature) or related discipline.
At least two years of higher education teaching or industry experience.
Evidence or experience in online/blended teaching.
Experience in supervision at Honours level. 
Evidence of active participation in professional, industry and/or community activities. 
Evidence of... competence in the administration of a course /subject at the departmental level. 
Evidence of active participation in workshop /forum in higher education as well as community engagement activities. 


Recommendations


PhD in Afrikaans (Language/Linguistics or literature) or show evidence or registration for a doctorate /PhD will be an advantage. 
Evidence or research output published in DHET-accredited journals and /or conference presentation.
Experience in programme and curriculum development/review. 
Good interpersonal skills, communication and computer skills, good organisational and computer skills, good organisational and planning skills. 


Duties and Responsibilities 

Teaching and Learning


Compile work schemes in collaboration with colleagues.
Professional preparation of teaching media and notes to supplement or substitute prescribed textbooks.
Research and selection of suitable reference material to supplement textbooks.
The facilitation of an effective teaching situation in which the learning experience can take place successfully.
The upgrading of course content/ development of new courses and/or modules in order to keep up with the latest requirements of the discipline.
Student and peer evaluations of teaching performance.
External examining/moderation and invitations to teach externally.


Research


Act as supervisor for Honours and, where relevant, Postgraduate Diploma students.
Conduct appropriate research.
Publish research in reputable journals.
Keep abreast of professional literature.


Community Engagement


Contribute to community engagement initiatives.
Integrate community engagement interventions into curriculum.


Curriculum Development and Accreditation


Contribute to curriculum development.
Participate in curriculum review to ensure alignment with sector/discipline norms and requirements.
Student Academic Development identifies, reports, and supports students at risk timeously.
Develop intervention strategies.


Administration


Keep attendance registers.
Record student results.
Assist with the registration of students.


Quality Assurance


Contribute to Quality Assurance through committee meetings and submission of relevant documents


Personal/ Professional Development


Keep abreast of developments within own field of study and its implications for the teaching/ learning situation.
Keep abreast of developments in professional conduct at SPU. more

Minimum Requirements


Grade 12
1-2 years of relevant experience.
Computer literate (MS Office package -Word, Excel, PowerPoint, Teams, Outlook).


Recommendations

It will be an added advantage to candidates who have 1-2 years of experience in: 


Academic administration for undergraduate and postgraduate programmes, including academic advising. 
Experience with progress... tracking of postgraduate students. 
Meeting the administration of committees.
Show a working understanding of quality assurance and assessment, and moderate processes.


Duties and Responsibilities

General administration


Provide administrative support to staff members through maintaining a filing system.
Sending and receiving emails.
Updating databases / data capturing.
Answering and screening telephone calls and taking messages.
Perform internet search to access relevant information.
Making travel arrangements.
Receiving visitors.
Typing correspondence and documentation.


Meeting Administration


Assist with arrangements and minutes of meetings as required.


Front Office Assistance


Managing the front office / reception.
Manage front office calls.


Financial Administration


Processing and monitoring purchases.
Ordering stationery & maintaining stock required for the Faculty.
Implement and maintain a relevant document management system in relation to the procurement function.
Receive purchase order requests from relevant parties.
Ensure that all PO requests are signed off by the designated signatories and obtain approval.
Matching up of PO request and original PO from ITS.
Communicate with all vendors regarding outstanding deliveries and payment procedures.
Clearing unpaid PO’s monthly.
Maintain and reconcile vendor accounts.


Asset Administration


Ensure that all new and existing assets are appropriately recorded, registered, insured, and maintained.
Record Asset Stock Count checks every three months.
Match up purchase order number, asset number and serial number.


Conference / Event Organising


Assist with all logistical aspects related to all events including workshops, meetings, conferences, seminars.
Assist with co-ordination of site visits by sponsors and auditors.
Ensure that all necessary documentation relating to SPU travel has been completed and submitted.
Arrange logistical requirements for all site meetings.


Client/Student Liaison


Co-ordinate liaison between faculty’s/departments/sections.
Respond to student/staff/visitor queries.


Examinations


Manage appointments and payment of external moderators
Liaise with external examiners for returning external exam papers and marks


Monitoring, Evaluation, and Reporting


Monitor, maintain, and order office consumables.
Monitor maintenance of office equipment.


Ad hoc duties


Assist where needed arises within the Section/ Department or the Faculty more

Minimum Requirements


PhD/Doctorate in relevant discipline.
A relevant teaching qualification.
At least five years of relevant experience, where 3 years must have been in Higher Education.
Evidence of continual and sustained research output in the form of: Publications in DHET-accredited journals and peer-reviewed conferences.
Involvement in discipline or activities that include... Community engagement activities.
Active academic participation in workshops/forums in higher education
Demonstrate evidence of continuous research productivity through publications in DHET-accredited journals, peer-reviewed conference proceedings, contributions to scholarly books, and research papers presented at national and/or international conferences
Successful supervision of postgraduate students at master's and/or PhD level.
Student and/or peer evaluations of own teaching; evidence of scholarship of teaching and learning would be beneficial.
Significant involvement in discipline or departmental official activities and processes which include active academic participation in workshops/forums in higher education as well as community engagement activities; movement towards recognition in the broader subject/ discipline community; external examining/moderating at under- and postgraduate levels.


Recommendation


NRF Rating. 


Duties and Responsibilities 

Teaching and Learning


Compile work schemes in col­labo­ration with colleagues.
Research and utilize new and emerging approaches and technology in teaching.
The professional preparation of teaching media.
The professional preparation of notes to supplement or substi­tute prescribed textbooks.
Research and selection of sui­table reference material to supple­ment textbooks.
The facilitation of an effective teaching situation in which the learning experience can take place successfully.
The upgrading of course content/ development of new courses and/or modules in order to keep up with the latest require­ments of the discipline.


Research


Acts as a study leader.
Conduct appropriate research.
Publish research results.
Keep abreast of professional literature.
Obtain research grants.


Community Engagement


Contribute to community engagement initiatives.
Integrate community engagement interventions into curriculum.
Report on own involvement in professional, industry and/or community activities.


Curriculum Development and Accreditation


Contributes to curriculum development.
Participate in curriculum review and the development of new courses/modules to ensure alignment with sector/discipline norms and requirements.
Review assessment methods for self and others.
Revise and submit programmes for accreditation by relevant accreditation bodies.


Student Academic Development


Identify students at risk timeously.
Develop intervention strategies.
Provide counseling to students.
Monitor student progress.
Make necessary referrals for students, where needed.


Administration


Keep attendance registers.
Record student results.
Assist with the registration of students
Supervise tests and examinations
Participate and chair departmental committees


Quality Assurance


Contribute to Quality Assurance through committee meetings and submission of relevant documents.
Identify QA feedback mechanism within the school/department.


Academic Management


Contributes to policy making.
Set annual objectives pertaining to academic programmes.
Participate in the review of teaching, research, community engagement and academic administration objectives.
Management of tutor activities.


Personal/ Professional Development


Keep abreast of developments within own field of study and its implications for teaching and learning, community engagement, research, etc.
Keep abreast of developments in professional conduct at SPU.
Engage in current professional development activities.


Monitoring, evaluation and reporting


Develop relevant reports as and when required.
Communicate and consult with relevant stakeholders. more

Minimum Requirements 


A Degree (NQF7) in Education /Administration/ Management, or any relevant Degree.
3 to 4 years of related experience.
Computer literate.


Duties and Responsibilities

Committee Administration


Committee administration for Faculty Committee meeting.
Record minutes of relevant meetings.
Distribute minutes to relevant stakeholders.


Academic planning... and administration


Student admissions.
Student Registration.
Maintenance of student records.
Administration of examination activities.
Assist with accreditation of academic programmes.


Stakeholder relations management and partnerships


Regular interaction with the Faculty Manager, Heads of Departments, Programme Co-ordinators, and Academic Advisors.
Liaise with other student support and administrative departments in the university.


Monitoring, evaluation, and reporting


Develop relevant reports as and when required.
Communicate and consult with relevant stakeholders.


Ad hoc duties


Post occupants must adhere to all reasonable and fair instructions.
Assist with ad hoc duties where when the need arises within the faculty. more

Minimum Requirements 


NQF Level 07 Bachelor Degree or Advanced Diploma.
Minimum of 2-3 years of experience in a governance role, preferably in higher education or public sector. 
Experience in minute-taking and working with the senior leadership committee.
Computer Literacy (MS Office suite).


Recommendations


Knowledge of Higher Education sector.
Familiar with the Higher... Education Act, King IV, and good governance principles. 


 

Duties and Responsibilities

Committee Administration


To act as Officer to committees and working groups of Council/Senate/Management; and to ensure that committee business is appropriately conducted under the direction of the Manager: Secretariat.
To undertake related committee servicing tasks, ensuring the efficient and effective operation of assigned University committees, and acting as the interface between relevant University committees, Schools, and professional services’ departments. To liaise with and advise committee Chairs on matters of fact, protocol, precedent, procedure, and regulation. 
To maintain the processes necessary to ensure the highest standards of University decision-making about academic and executive regulations, structures, policies, and procedures.
To assist with the preparation of the Annual Calendar of Meetings for Statutory Bodies and Principal Committees.
To undertake project work for the University Registrar as required (e.g., reviews of policy/procedures).


Policies and Regulations


To contribute to the formulation, development, maintenance, drafting, editing, review and dissemination of University academic and executive policies and regulations working with the University Registrar, Manager: Secretariat and other senior staff and relevant University committees. This involves acting as the interface between the intention behind regulatory and policy developments and their eventual articulation; and distinguishing between matters that are regulatory and procedural.


Other Responsibilities


To collaborate with other Secretariat Officers, to supervise the work of the unit’s Senior Administrator and contribute to his/her development.
To be familiar with University policies on the Protection of Personal Information Act, 2013 and contribute to ensuring the University’s information compliance duties are met with reference to the Information Compliance Officer (University Registrar).
To contribute to the continuous development and improvement of service excellence and provision, including the University’s governance portal of publication for policies and regulations, record-keeping for audit purposes, guidance documents and committee servicing.
To provide assistance, as necessary, to the Manager: Secretariat in delivering external/professional development and training. more

Minimum Experience 


Diploma in IT or relevant qualification.
Minimum of 3 Years working experience that includes ITS Student Management System Experience. 
Computer Literate (MS Office Suite).
Knowledge of HEMIS 


Duties and Responsibilities 


Provide system related user support and training to administrative staff. 
Assist with and train administrative staff on Academic and... Residence Application and Registration processes. 
Assist in system related problem solving.  
Assist users to view and print relevant reports. 
Extracting data on HEMIS submission.
Running SQL-Valpac validity checks on the extracted data.
Notify data owners to correct data (data cleaning).
Writing analysis reports for both submissions.
Performing analysis of problem areas in data-capture and data-validation.
Liaising with data owners.
Liaising with external and internal auditors on HEMIS submissions to DHeT.
Coordinate HEMIS processes (HR/SPACE).
Provide system support and training to academic and administrative staff on how to capture and update assessment and examination marks. 
Guide and provide training to administrative staff at schools on capturing the calculation criteria from templates. 
Identify problem areas and possible solutions based on the calculation criteria. 
Provide support to academic staff on how to capture assessment and examination marks on the Lecturing iEnabler. 
Assist Administrative staff and lecturers to view and print relevant reports. 
Provide system and user support to students.
Assist students with resetting login credentials. 
Assist with online registration processes and setups.
Assist with generating JasperSoft STATS reports and provide support to the Administrative staff with JasperSoft processes.
Assist with Academic Structure verification processes (e.g. System related capturing vs Prospectus per school). 
Assist with setup of new CELCAT Timetabling implementation processes.
Assist with setups and implementation processes of new projects, e.g. ITS Mobile, etc. more

Minimum Requirements 


Diploma/ Degree qualification in Finance.
4-6 years' experience in credit control, collections, accounts receivable, or finance administration.


Duties and Responsibilities 

Collection Processinq Facilitation


Taking full responsibility of the credit control function of a portfolio of customer accounts.
Build and maintain strong customer relationships... while managing credit risk and collections.
Negotiate payment plans and maintain documentation including Acknowledgement of Debt agreements.
Monitor customer accounts to reduce overdue debt and bad debt by ensuring on-time payments and resolve payment delays or discrepancies.
Communicate with clients via phone and email to follow up on outstanding payments.
Perform collections duties including legal handovers, student suspensions, and status changes.
Process debit orders and handle unpaid debit order follow-ups and reactivations.
Compile, update, and maintain reports related to suspensions, handovers, credits, and payment feedback. Support month-end reporting and provide updates on aged debt to management.
Handling general queries and performing administrative duties. 


Filing and Record-Keepinq


Maintain an accurate and compliant record-keeping system to meet audit and regulatory requirements


Monitorinq. Evaluation. and Reportinq


Compile and submit relevant operational reports as required.
Communicate effectively with internal stakeholders to ensure alignment and awareness of payroll-related matters. more

Minimum Requirements 


BCom Financial Management / Accounting
5 years of relevant experience at a supervisor / senior practitioner level. 


Recommendation 


Experience in a higher education setting (ITS knowledge) would be an advantage.


Duties and Responsibilities 

HR Input Management and Monthly Payroll Processing


Verify salary, banking, tax, and departmental details... for new staff.
Ensure correct salary adjustments and update system accordingly.
Validate increase dates and salary scales.
Link earnings and deductions correctly Allocate General Ledger accounts for earnings/deductions.
Handle backpay and late changes.
Verify leave pay calculations.
Confirm employment contract types and correct appointment classifications.
Adjust allowances for promotions/increases.
Manage inputs related to subsistence and travel claims and advances, garnishee orders, union membership, etc. Manage and oversee payroll data input, master data entry, and time management records to ensure data integrity and support the accurate and timely execution of the monthly payroll.
Oversee quality control of all HR input documentation.
System set-up management


Maintain accurate system data for:


Banking and branch details Receiver of Revenue details.
Department pay-points.
Salary scales and rank/scale combinations.
Fund and lookup table details.
Earning/deduction codes and statutory reporting codes(e.g. PAYE, (JIF, on, IRP5, Skills Levy)


Monthly reconciliations, Compliance and Statutory Reporting


Examine, review, and analyse employee tax calculations to ensure compliance with tax legislation and to verify that accurate amounts have been deducted and paid to the relevant revenue authority in a timely manner.
Examine, review, and analyse all Bi-Annual and Annual payroll reconciliations to ensure the accuracy of liabilities declared and submitted to the revenue authority, confirming alignment between payroll records and statutory submissions.
Prepare and balance reconciliations (e.g., pensions, medical aid, insurance, union dues).
Manage payments to third parties.


Resource Management (Payroll Team)


Supervise payroll staff and ensure balanced workloads.
Contribute to recruitment and onboarding.
Draft job descriptions and manage performance agreements.
Support staff training, mentoring, and development. Address employment relations issues (grievances, conflicts, discipline).
Manage staff leave and maintain accurate records.


Monitoring. Evaluation and Reporting


Support payroll-related audit processes.
Resolve payroll-related accounting discrepancies.
Prepare payroll figures for quarterly reports and year-end financial statements.
Draft strategic and operational reports as needed Consult and communicate with internal and external stakeholders.
Research and apply best practices in payroll operations.


Policy and Procedure development and Strategic partnerships 


Review and improve payroll-related policies and procedures.
Participate in the development of new policies.
Develop communication materials and procedure manuals in collaboration with relevant stakeholders to promote awareness and accessibility of the services provided by the Payroll/HR section.
Manage the resolution of payroll-related queries and complaints, ensuring timely, accurate, and customer-focused responses to maintain employee satisfaction and trust in payroll processes.
Ensure effective communication of policies and procedures throughout the institution. more

Minimum Requirements


PhD/Doctorate in relevant discipline.
At least five years of relevant experience, where 3 years must have been in Higher Education.
Evidence of continual and sustained research output in the form of: Publications in DHET-accredited journals and peer-reviewed conferences.
Involvement in discipline or activities that include: Community engagement activities.
Active... academic participation in workshops/forums in higher education
Demonstrate evidence of continuous research productivity in the form of: publications in DHET-accredited journals and peer-reviewed conference proceedings, research papers presented at national and/or international conferences; contributions to scholarly books published by reputable publishers, in good standing with DHET and not linked to predatory practices; evidence of external research fundraising, citations (e.g. Scopus H- index); NRF rating is recommended.
Develop and present a reflective teaching portfolio which covers: the approach to teaching; contributions to curriculum development; design of learning materials; innovative pedagogy; student and junior staff mentoring; successful supervision of postgraduate students; formal participation in teaching and learning development courses; student and/or peer evaluations of own teaching; evidence of scholarship of teaching and learning would be beneficial.
Significant involvement in discipline or departmental official activities and processes which include active academic participation in workshops/forums in higher education as well as community engagement activities; movement towards recognition in the broader subject/ discipline community; external examining/moderating at under- and postgraduate levels.


Recommendation


NRF Rating. 


Duties and Responsibilities 

Teaching and Learning


Compile work schemes in col­labo­ration with colleagues.
Research and utilize new and emerging approaches and technology in teaching.
The professional preparation of teaching media.
The professional preparation of notes to supplement or substi­tute prescribed textbooks.
Research and selection of sui­table reference material to supple­ment textbooks.
The facilitation of an effective teaching situation in which the learning experience can take place successfully.
The upgrading of course content/ development of new courses and/or modules in order to keep up with the latest require­ments of the discipline.


Research


Acts as a study leader.
Conduct appropriate research.
Publish research results.
Keep abreast of professional literature.
Obtain research grants.


Community Engagement


Contribute to community engagement initiatives.
Integrate community engagement interventions into curriculum.
Report on own involvement in professional, industry and/or community activities.


Curriculum Development and Accreditation


Contributes to curriculum development.
Participate in curriculum review and the development of new courses/modules to ensure alignment with sector/discipline norms and requirements.
Review assessment methods for self and others.
Revise and submit programmes for accreditation by relevant accreditation bodies.


Student Academic Development


Identify students at risk timeously.
Develop intervention strategies.
Provide counseling to students.
Monitor student progress.
Make necessary referrals for students, where needed.


Administration


Keep attendance registers.
Record student results.
Assist with the registration of students
Supervise tests and examinations
Participate and chair departmental committees


Quality Assurance


Contribute to Quality Assurance through committee meetings and submission of relevant documents.
Identify QA feedback mechanism within the school/department.


Academic Management


Contributes to policy making.
Set annual objectives pertaining to academic programmes.
Participate in the review of teaching, research, community engagement and academic administration objectives.
Management of tutor activities.


Personal/ Professional Development


Keep abreast of developments within own field of study and its implications for teaching and learning, community engagement, research, etc.
Keep abreast of developments in professional conduct at SPU.
Engage in current professional development activities.


Monitoring, evaluation and reporting


Develop relevant reports as and when required.
Communicate and consult with relevant stakeholders. more