Minimum Requirements 


Diploma/ Degree qualification in Finance.
4-6 years' experience in credit control, collections, accounts receivable, or finance administration.


Duties and Responsibilities 

Collection Processinq Facilitation


Taking full responsibility of the credit control function of a portfolio of customer accounts.
Build and maintain strong customer relationships while managing credit risk and collections.
Negotiate payment plans and maintain documentation including Acknowledgement of Debt agreements.
Monitor customer accounts to reduce overdue debt and bad debt by ensuring on-time payments and resolve payment delays or discrepancies.
Communicate with clients via phone and email to follow up on outstanding payments.
Perform collections duties including legal handovers, student suspensions, and status changes.
Process debit orders and handle unpaid debit order follow-ups and reactivations.
Compile, update, and maintain reports related to suspensions, handovers, credits, and payment feedback. Support month-end reporting and provide updates on aged debt to management.
Handling general queries and performing administrative duties. 


Filing and Record-Keepinq


Maintain an accurate and compliant record-keeping system to meet audit and regulatory requirements


Monitorinq. Evaluation. and Reportinq


Compile and submit relevant operational reports as required.
Communicate effectively with internal stakeholders to ensure alignment and awareness of payroll-related matters.