About

I am a passionate Human Resource graduate seeking to join a dynamic entity to gain real-world-experience in the areas of human resource management, networking, and organizational skills. currently working at Bboxx solar as a customer care agent, looking for human resource entry level job

Skills

  • Customer service
  • good communication skills
    10
  • Business Development
  • Administration
  • Human Resources
  • Critical thinking and problem solving
  • Highly organized and detail-oriented
  • Teamwork

Recommendations

Chemba Wambua

8/1/2024
10

"Proven highly intelligent"

Experience

Mary Kavata

Work experience
  • managing inbound and outbound calls; been able to interact with clients and assist them box in a timely manner which required skills such as box, communication skills, listening skills and paying attention to details.
  • Processing payments and orders; assisting clients with their daily and monthly payments and creating accounts for new clients. Assisting them with purchases, late deliveries and installation of products, payments
  • Seized opportunities to up sell products; ensuring that I pitched in new products to clients and some that they did not have in their accounts
  • Keeping records of all conversations in the call Centre; this made it easier to track clients’ records and issues from previous call agent and assist clients with ease.
  • Meeting team and personal quantitative and qualitative targets

Mary Kavata

Work experience
  • .Receiving inbound and dispatching outbounds from the hub.
  • .Receiving Returns from drivers.
  • .Transferring data from paper format to computer files to keep record of goods in the hub .

Mary Kavata

Education

Mary Kavata

Education
  • September, 2016 - August, 2018
  • Fulltime

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Chemba Wambua

8/1/2024
10

"Proven highly intelligent"