Skills

  • Business Development

Recommendations

Experience

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative... Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support. more
  • Business Development
  • Customer service
  • Human Resources
We are looking for a Customer Acquisition Officer that will work alongside the Manager to assess the business’ current and future competitive position with a view to defining the in-market acquisition strategy for the B2C/B2B segment, and lead specific initiatives that deliver against strategy and the AOP targets.

RESPONSIBILITIES:

• Work closely with the Marketing team to develop and... execute marketing strategies for the segment, with a goal of driving acquisition, increasing engagement and growing revenue
• Co-operate in the creation and execution of an acquisition strategy and go-to market insights
• Identify new sources of growth, through internal or external indicators and establish business case to pursue them.
• Responsible tracking of commercial and operational metrics go to market initiatives to ensure optimal commercial and customer experience outcomes.
• Present regular and accurate reports for management review
• Recommend new strategies, innovative ideas and technologies to grow the channel
• Analyze performance across the various marketing functions, and share metrics and learnings with stakeholders
• Own the creation of regular sales packs and roadshows to educate and excite front line staff on new initiatives
• Develop multi-channel marketing strategies (email, mobile, web, POS) for customer lifecycle, onboarding, growth, and retention programs across all brands.
• Perform Pre & Post campaign analysis to help drive strategy and execution of future programs and product launches.
• Drive communication that increases consumers’ engagement with the brand and lifetime value.
• Develop the customer segmentation strategy based on analysis of transactional and behavioral data to drive lifecycle campaigns and marketing campaigns.


REQUIREMENTS:

• Bachelor’s or equivalent qualifications preferred.
• Minimum 3 years in creating, launching and managing customer centric propositions and/or products and services within Nutrition, Healthcare, Consumer Goods, Financial Services industries
Ideally, excellent knowledge of the Medical industry, the Caribbean in particular
• Expertise in implementing successful go to market strategies
• Proficiency and/or understanding of a broad array of customer demand driving functions including product management, marketing, advertising and sales, CRM, loyalty, market research, and retention programmes.
• High level of business acumen and professionalism
• Excellent knowledge of the region and the respective cultural/socio-political nuances
• Strong written, verbal communication and presentation skills
• Project Management and Good computer skills. more
  • Advertising
  • Business Development
  • Customer service
  • Digital Advertising
  • Healthcare
  • Hospitality
  • Human Resources
  • Management
  • Marketing
  • Recruiting
We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

RESPONSIBILITIES
• Answer and direct phone calls
• Organize and schedule appointments
•... Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers


REQUIREMENTS
• No prior experience needed
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus more
  • Administration
  • Office management
We are seeking an enthusiastic and competent Management Trainee to join our Human Resources Department on an immediate basis.


RESPONSIBILITIES
• Surpervising and monitoring the staff members.
• Helping Managers in completing day-to-day activities.
• Writing and analyzing the daily report.
• Understanding the company’s policies and protocols.
• Participating in training,... workshops, and meetings.
• Performing administrative duties as and when required.
• Planning the work output with the Manager for the organization.
• Keeping a track of the organizational revenue and loss.
• Traveling to various offices of the company as and when needed.
• Implementing new policies along with the Manager.
• Adhering to guidelines for writing formal training programs.
• Providing support to various departments of the organization.
• Maintaining a positive working environment for the employees.
• Complying with the company’s rules and regulations.

REQUIREMENT
• A degree in Management, Sales, Human Resources, or a related field.
• Working experience as a Management Trainee or a similar role in the Human Resources department.
• Excellent verbal and written communication skills.
• Good interpersonal and organizational skills.
• A valid driver's license will be preferred.
• Proficiency in MS Office Tools.
• Excellent attention to detail.
• Strong leadership and analytical skills.
• Excellent time management skills.
• Good problem-solving abilities.
• Willingness to travel and work overtime hours
• Ability to manage and handle multiple tasks.
• Ability to work under minimal supervision.
• Strong work ethics.  more
  • Business Development
  • Human Resources
  • Management
  • Recruiting
1   
 

Copyright 2025