About

Skilled urban regional planner. Respectful of laws and regulations throughout any process of planning being conducted. Dedicated to making a community better through careful planning and approval of projects. Expert Sales and Marketing Specialist bringing expertise in sales and marketing and customer service. Effectively manages assignments and team members. Dedicated to self-development to provide exceeding service. Detail-orientated, adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem solving skills, dedicated to company growth and improvements.

Skills

  • Effective Communication Skills
    10
  • Negotiation skills
    10
  • Scheduling and Time Management
    10
  • Leadership & Project Management
    10
  • Risk Management
    10
  • Critical thinking and problem solving
    10
  • Customer Service and Support
    10
  • English
    10
  • Swahili
    10

Experience

Bethwel Koskei

Work experience
  • August, 2018 - November, 2018
  • Fulltime
  • Provided extensive knowledge to customers regarding product range, availability and price when requested.
  • Continuously monitored sales performance to determine growth and
  • personal improvements required to meet company targets.
  • Proactively cold-called leads to establish new relationships, promote
  • services and increase sales.
  • Answered and dealt with 100 customer questions per day, regarding sales, customer orders and product queries.
  • Processed customer transactions including payments, during phone
  • conversations.
  • Maintained excellent customer satisfaction by offering friendly, helpful and informative customer support over the phone.
  • Dealt with complex customer complaints professionally and politely,
  • providing smart solutions to maintain excellent customer service.
  • Listening to the customers' needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of new
  • products.

Bethwel Koskei

Work experience
  • Undertake casual duties in the company.
  • Safely handle miscellaneous materials.
  • Ensure health and safety at work.
  • Be ready to work on shifts, weekends and overtime.
  • Work in the dispatch department.
  • Attend to duties with commitment and dedication.

Bethwel Koskei

Education
  • September, 2013 - August, 2017
  • Fulltime
  • Bachelor of Arts in Project Planning & Management

Bethwel Koskei

Education
  • February, 2009 - December, 2012
  • Fulltime
  • KCSE

Related persons

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Bethwel KoskeiGood Communication Skills., Project Planning, Leadership & Project Management