Collect, analyze and extract information from both internal and external data sources e.g., system database, market insights, online sources to produce informative insights on business performance improvement.
Generate comprehensive and well analyzed daily performance reports on bank’s business operations across business functions and departments to drive efficient management decision... making.
Support in populating staff performance scorecards, product profitability scorecards, relationship managers’/officers’ performance scorecards to drive a performance culture within the Bank.
Cooperate and communicate with staff across departments to explain and assist in the integration of information management into performance management.
Continuous innovation, automation and improvement of latest data analytics, models and visualizations in MIS unit for increased actionable insights.
Support the development of quality assurance mechanisms within the MIS team and support the FP&A Manager/ CFO/ FC in maintaining efficient reporting procedures to ensure the integrity of data and satisfy all related Audits.
Ensure that all MIS reports are prepared and disseminated within business functions and support departments according to agreed service level agreements.
Automate financial reporting reports in a format agreed to with the Financial Planning & Analytics Manager.
Play a key role in roll out of new Banking products to ensure that all financial requirements are addressed by the business and IT in implementation. more

Supervise and provide leadership to all the Liabilities RMs.
Acquire profitable New to Bank customers to achieve defined sales targets in deposit to grow the market share in line the Bank’s strategic direction.
Ensure retention of existing business relationships and grow them.
Ensure that the monthly & quarterly visits to all the customers in portfolio and call reports done, reviewed by the... Head Institutional Banking in order to serve customers better.
Ensure cross sell of all other Bank products.
Ensure that all Liabilities RMS engage in all Bank activities as and when they are called upon.
Prepare weekly activity reports and submit them to the Head of Institutional Banking.
Review and maintain a comprehensive database of existing relationships / prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
Recommend changes required to meet the set targets and customer expectations in line with the Bank’s policy and procedure.
Source and Identify good Liabilities customers for closure.
Ensure that the team adheres to the Bank Policies & procedures and that the department achieves satisfactory audit rating.
Ensure attendance of all weekly departmental and business meetings. more

Develop annual manpower Plan and & ensure timely talent recruitment, management, selection and deployment in line with the business needs.
Periodically maintain updates and propose changes to the organization structure.
Monitor and Implement Disciplinary and Grievance procedures and policies and report recurrent staff issues.
Plan and implement staff engagement initiatives to increase... employee motivation and commitment.
Develop and implement periodic staff surveys in line with the strategy.
Manage staff separation in line with the policies and employment laws.
Periodically monitor, analyze, and disseminate staff exit information to all key stakeholders.
Oversee the processing of staff salaries, benefits and statutory deductions in line with Policy and employment laws.
Perform Risk champion duties for the department and submit requisite reports.
Oversee the administration and monitoring of all staff leave.
Monitor Employee Relations, welfare and wellness programs.
Implement quarterly Human Resource Committee meetings and submit reports/minutes. more

Responsible for achievement of the set recovery/collection targets for the recovery section.
Ensure efficient customer service delivery by attending to customer queries/complaints with utmost care/service, review repayment problems and recommend way forward.
Provide accurate and timely reports to the management and other stake holders highlighting portfolio performance /movement and high... risk loan accounts with recommendations for execution
Follow up and recommend non-performing credit facilities to External debt collectors for recovery
Ensure that all credit files for cases in watch list and nonperforming category are updated in time with recovery correspondences from /to clients and are well maintained as per the Bank’s credit policy and procedures.
Responsible for oversight of the entire Bank written off loan book and the Bank target from recoveries of the written off loan book.
Develop strategies that allow continuous achievement of collection targets from recoveries from the written-off book.
Provide overall leadership and supervision of recovery staff under direct supervision, responsible for staff performance management and development in line with the set Human Resource guidelines.
Supervise all the Debt Collectors and Law Firms that were contracted by the Bank to provide Debt Collection and Recovery services.
Coordinate the advertisement and revaluation exercises for securities under foreclosure.
Work with CAD to prepare the monthly provisions schedules.
Follow up on insurance claims placed by the Bank.
Attend all Court Sessions for all Recovery related cases under mediation.
Organize and attend Recovery Committee meetings.
Participate in maintaining and updating the bank credit policies and procedures as often as necessary in accordance with Bank and industry trends, evolving regulations and legal requirements.
Perform any other duties assigned to you from time to time. more

Support in the planning and implementation of the market risk policies, market risk management framework and internal controls, and ensure its compliance by the different business units
Preparation of Management report to RMC and ALCO committee
Identify emerging risks and control issues
Daily monitoring of CRR.
Serve as Treasury Middle officer to review and approve all treasury dealings... before system booking.
Monitor exchange rates, and interest rates and update the daily spot/monthly average prices database
Monitoring of set limits for compliance and promptly flagging triggers to the Head of Risk.
Review and analysis of the treasury manual and system blotters for correctness and accuracy.
Review and analysis of Balance Sheet Ratios and limits (Internally and Regulatory).
Maintain Revaluation rates.
Scanning financial markets for relevant data to positions held by the bank, both financial and regulatory.
To monitor liquidity risk, establish trends of liquid assets to total assets or liabilities over time.
Carry out stress tests on liquid and interest-bearing assets and liability gaps to establish liquidity and interest rate risks.
Analyze foreign currency assets and liabilities and do stress tests to establish foreign currency exchange risk.
Respond to ad hoc requests from the business, risk management or regulators. more

Oversee and Supervise the Human resources function of the Bank
Develop and update human resources management policies and procedures that reflect market best practice, promote employee motivation and retention.
Responsibility for Recruitment, selection and talent management; hence, develop and implement relevant policies, processes and procedures, ensure that these are implemented and... monitor to ensure that the required results are achieved.
Prepare and manage the Human Resource Budgets and costs on staff related matters to ensure that these are utilized in an optimal manner and opportunities for savings are identified and realized whenever possible.
Development and implement a credible succession plan and put in place processes to continuously develop it.
Develop and implement through line Managers, optimal performance management systems and processes that will enable the bank to align employee activities to organizational goals
Oversee the provision of training and staff capacity development initiates to enable the bank to have a highly skilled and productive staff.
Manage the Employee Benefits and suggest to management new and better benefits to motivate and retain staff.
Oversee the implementation of the staff code of conduct and disciplinary processes.
Develop a Coaching & Mentoring Program for the Bank.
Total Rewards Strategy/Retention Strategy.
Provide career guidance and staff counselling services. more

Conduct Information System risk assessments for new and existing systems, applications and programs to ensure compliance with the bank’s security policies and regulatory requirements.
Identify weaknesses or security exposures and prescribe solutions to mitigate the risks related to those weaknesses and exposures.
Perform periodic and surprise systems security assessments.
Identify and... evaluate business technology risks and internal controls which mitigate risks, and related opportunities for internal control improvement and propose risk treatment plans.
Guide the general activities and concerns of the Bank’s IT function.
Liaise and coordinate with respective Operational Risk Champions to review IT risk and control self-assessments.
Develop and monitor IT key risk indicators.
Monitor and track IT risk events and follow up on associated action plans to closure.
Analyze audit findings and assist in implementing audit recommendations
Maintain an up-to-date understanding of emerging trends in information security risks; apply new techniques and trends, in line with overall information security objectives and risk tolerance
Develop, document, maintain and support the information security risk management program in line with information security policy, practices and leading industry standards
Assist with assessment of vendors and business contracts for evaluation and tracking of risk changes Support in the development of policies/standards/guidelines/best practices. more

Develop and Implement the Bank’s cybersecurity program and enforce the cyber and technology policy.
Maintains the Banks current enterprise-wide knowledge base of its users, devices, applications, software licenses and their relationships.
Ensure that information systems meet the needs of the Bank, and the ICT strategy, in particular information system development strategies, comply with the... overall business strategies, risk appetite and ICT risk management policies of the Bank.
Design cybersecurity controls with the consideration of users at all levels of the Bank, including internal (i.e. management and staff) and external users (i.e. contractors/consultants, business partners and service providers).
Organize professional cyber related trainings to improve technical proficiency of staff.
Conduct regular and comprehensive cyber risk assessments.
Develop adequate processes for monitoring IT systems to detect cyber and technology events and incidents in a timely manner.
Review and assess risks associated with exceptions/deviations to the approved cyber and technology policies and procedures and gain senior management approval for risk assessments.
Periodically review the approved exceptions/deviations to ensure the residual risks remain at an acceptable level.
Submit periodic reports to the CEO on, detailed exceptions to the approved cyber and technology policies and procedures, Assessment of the effectiveness of the approved cybersecurity program, all material cyber and technology events that affected the Bank during the period, and assessment of the confidentiality, integrity and availability of the information systems in the institutions.
Timely update of the incident response mechanism and Business Continuity Plan (BCP) based on the latest cyber threat intelligence gathered.
Incorporate the utilization of scenario analysis to consider a material cyber-attack, mitigating actions, and identify potential control gaps.
Establish and maintain a robust security governance framework that aligns with regulatory requirements, industry standards, and best practices.
Identify and assess security risks, vulnerabilities, and threats, and develop appropriate risk mitigation strategies
Engage with external partners, vendors, and industry peers to stay abreast of the latest security trends, technologies, and threats.
Develop and implement a comprehensive security awareness program to educate bank employees on the principles of Zero Trust and their roles in maintaining a secure environment.
Conduct regular security training sessions and workshops to enhance the security awareness and knowledge of employees across the organization.
Oversee the design, implementation, and operation of security controls and technologies to protect the bank’s infrastructure, applications, and data.
Develop and maintain an incident response plan, ensuring the organization’s readiness to detect, respond, and recover from security incidents.
Conduct regular security assessments, penetration testing, and vulnerability scanning to identify potential weaknesses and recommend remediation measures.
Ensure frequent data backups of critical IT systems (e.g. real time back up of changes made to critical data) are carried out to a separate storage location.
Ensure the roles and responsibilities of managing cyber risks, including in emergency or crisis decision-making, are clearly defined, documented and communicated to relevant staff.
Continuously test disaster recovery and Business Continuity Plans (BCP) arrangements to ensure that the institution can continue to function and meet its regulatory obligations in the event of an unforeseen attack through cyber-crime.
Safeguarding the confidentiality, integrity and availability of information. more

Oversee and Supervise the Human resources function of the Bank
Develop and update human resources management policies and procedures that reflect market best practice, promote employee motivation and retention.
Responsibility for Recruitment, selection and talent management; hence, develop and implement relevant policies, processes and procedures, ensure that these are implemented and... monitor to ensure that the required results are achieved.
Prepare and manage the Human Resource Budgets and costs on staff related matters to ensure that these are utilized in an optimal manner and opportunities for savings are identified and realized whenever possible.
Development and implement a credible succession plan and put in place processes to continuously develop it.
Develop and implement through line Managers, optimal performance management systems and processes that will enable the bank to align employee activities to organizational goals
Oversee the provision of training and staff capacity development initiates to enable the bank to have a highly skilled and productive staff.
Manage the Employee Benefits and suggest to management new and better benefits to motivate and retain staff.
Oversee the implementation of the staff code of conduct and disciplinary processes.
Develop a Coaching & Mentoring Program for the Bank.
Total Rewards Strategy/Retention Strategy.
Provide career guidance and staff counselling services. more

Conduct Information System risk assessments for new and existing systems, applications and programs to ensure compliance with the bank’s security policies and regulatory requirements.
Identify weaknesses or security exposures and prescribe solutions to mitigate the risks related to those weaknesses and exposures.
Perform periodic and surprise systems security assessments.
Identify and... evaluate business technology risks and internal controls which mitigate risks, and related opportunities for internal control improvement and propose risk treatment plans.
Guide the general activities and concerns of the Bank’s IT function.
Liaise and coordinate with respective Operational Risk Champions to review IT risk and control self-assessments.
Develop and monitor IT key risk indicators.
Monitor and track IT risk events and follow up on associated action plans to closure.
Analyze audit findings and assist in implementing audit recommendations
Maintain an up-to-date understanding of emerging trends in information security risks; apply new techniques and trends, in line with overall information security objectives and risk tolerance
Develop, document, maintain and support the information security risk management program in line with information security policy, practices and leading industry standards
Assist with assessment of vendors and business contracts for evaluation and tracking of risk changes Support in the development of policies/standards/guidelines/best practices. more

Develop and Implement the Bank’s cybersecurity program and enforce the cyber and technology policy.
Maintains the Banks current enterprise-wide knowledge base of its users, devices, applications, software licenses and their relationships.
Ensure that information systems meet the needs of the Bank, and the ICT strategy, in particular information system development strategies, comply with the... overall business strategies, risk appetite and ICT risk management policies of the Bank.
Design cybersecurity controls with the consideration of users at all levels of the Bank, including internal (i.e. management and staff) and external users (i.e. contractors/consultants, business partners and service providers).
Organize professional cyber related trainings to improve technical proficiency of staff.
Conduct regular and comprehensive cyber risk assessments.
Develop adequate processes for monitoring IT systems to detect cyber and technology events and incidents in a timely manner.
Review and assess risks associated with exceptions/deviations to the approved cyber and technology policies and procedures and gain senior management approval for risk assessments.
Periodically review the approved exceptions/deviations to ensure the residual risks remain at an acceptable level.
Submit periodic reports to the CEO on, detailed exceptions to the approved cyber and technology policies and procedures, Assessment of the effectiveness of the approved cybersecurity program, all material cyber and technology events that affected the Bank during the period, and assessment of the confidentiality, integrity and availability of the information systems in the institutions.
Timely update of the incident response mechanism and Business Continuity Plan (BCP) based on the latest cyber threat intelligence gathered.
Incorporate the utilization of scenario analysis to consider a material cyber-attack, mitigating actions, and identify potential control gaps.
Establish and maintain a robust security governance framework that aligns with regulatory requirements, industry standards, and best practices.
Identify and assess security risks, vulnerabilities, and threats, and develop appropriate risk mitigation strategies
Engage with external partners, vendors, and industry peers to stay abreast of the latest security trends, technologies, and threats.
Develop and implement a comprehensive security awareness program to educate bank employees on the principles of Zero Trust and their roles in maintaining a secure environment.
Conduct regular security training sessions and workshops to enhance the security awareness and knowledge of employees across the organization.
Oversee the design, implementation, and operation of security controls and technologies to protect the bank’s infrastructure, applications, and data.
Develop and maintain an incident response plan, ensuring the organization’s readiness to detect, respond, and recover from security incidents.
Conduct regular security assessments, penetration testing, and vulnerability scanning to identify potential weaknesses and recommend remediation measures.
Ensure frequent data backups of critical IT systems (e.g. real time back up of changes made to critical data) are carried out to a separate storage location.
Ensure the roles and responsibilities of managing cyber risks, including in emergency or crisis decision-making, are clearly defined, documented and communicated to relevant staff.
Continuously test disaster recovery and Business Continuity Plans (BCP) arrangements to ensure that the institution can continue to function and meet its regulatory obligations in the event of an unforeseen attack through cyber-crime.
Safeguarding the confidentiality, integrity and availability of information. more

Develop an annual manpower Plan and ensure timely talent recruitment, management, selection, and deployment in line with business needs.
Periodically maintain updates and propose changes to the organization structure.
Monitor and Implement Disciplinary and Grievance procedures and policies and report recurrent staff issues.
Planned and implemented staff engagement initiatives to increase... employee motivation and commitment.
Develop and implement periodic staff surveys in line with the strategy.
Manage staff separation in line with the policies and employment laws.
Periodically monitor, analyze, and disseminate staff exit information to all key stakeholders.
Oversee the processing of staff salaries, benefits and statutory deductions in line with Policy and employment laws.
Perform Risk champion duties for the department and submit requisite reports.
Oversee the administration and monitoring of all staff leave.
Monitor Employee Relations, welfare and wellness programs.
Implement quarterly Human Resource Committee meetings and submit reports/minutes.
Submit periodic reports as per department work plan. more

Collect, analyze and extract information from both internal and external data sources e.g., system database, market insights, online sources to produce informative insights on business performance improvement.
Generate comprehensive and well analyzed daily performance reports on bank’s business operations across business functions and departments to drive efficient management decision... making.
Support in populating staff performance scorecards, product profitability scorecards, relationship managers’/officers’ performance scorecards to drive a performance culture within the Bank.
Cooperate and communicate with staff across departments to explain and assist in the integration of information management into performance management.
Continuous innovation, automation and improvement of latest data analytics, models and visualizations in MIS unit for increased actionable insights.
Support the development of quality assurance mechanisms within the MIS team and support the FP&A Manager/ CFO/ FC in maintaining efficient reporting procedures to ensure the integrity of data and satisfy all related Audits.
Ensure that all MIS reports are prepared and disseminated within business functions and support departments according to agreed service level agreements.
Automate financial reporting reports in a format agreed to with the Financial Planning & Analytics Manager.
Play a key role in roll out of new Banking products to ensure that all financial requirements are addressed by the business and IT in implementation. more