JOB DESCRIPTION
• Responding to customer queries in person, on the phone, or via electronic communication • Resolving complaints in a timely manner, ensuring a positive customer experience • Developing and maintaining a thorough knowledge of an organization’s products or services • Processing orders, accepting payments, and issuing refunds • Working as part of a team,... collaborating with colleagues to resolve client issues and provide excellent customer service • Maintaining accurate records of client communications and resolutions • Communicating valuable feedback to other departments regarding customer comments and possible opportunities for improvement • Identifying and recommending suitable products or services to meet customer needs
QUALIFICATION AND EXPERIENCE
• Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • HND or higher
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 30 August, 2025 more

JOB DESCRIPTION
• Managing schedules, appointments, and meetings for supervisors or managers, ensuring smooth daily operations. • Responsible for answering phones, responding to emails, and directing inquiries to the appropriate person or department. • Maintaining filing systems, organizing and updating records to ensure easy access and retrieval of information. • Performing... various administrative tasks such as data entry, expense reporting, and ordering office supplies. • Coordinating travel arrangements for supervisors or managers, handling bookings for airfare, hotels, and transportation. • Assisting with document preparation, proofreading, and editing of reports, presentations, and correspondence. • Acting as a point of contact for employees, clients, vendors, and other external parties to maintain positive relationships. • Assisting with the coordination and execution of events and projects, providing support to various team members and departments. • Ensuring the office remains clean, organized, and presentable for both employees and visitors. • Continuously improving administrative processes and procedures to enhance efficiency and productivity within the office.
Skills and Qualifications
• Excellent verbal and written communications skills • Discretion and confidentiality • HND or degree • MS Office and English proficiency • Outstanding organisational and time management skills • Ability to multitask and prioritize daily workload
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 30 August, 2025 more

JOB DESCRIPTION
• Ensure security and privacy of networks and computer systems • Provide orientation and guidance to users on how to operate new software and computer equipment • Organize and schedule upgrades and maintenance without deterring others from completing their work • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)... • Maintain records/logs of repairs and fixes and maintenance schedule • Identify computer or network equipment shortages and place orders • Set up workstations with computers and necessary peripheral devices (routers, printers etc.) • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality • Install and configure appropriate software and functions according to specifications • Develop and maintain local networks in ways that optimize performance
Skills and Qualifications
• 2 years professional experience • Excellent diagnostic and problem solving skills • Excellent communication ability • Outstanding organizational and time-management skills • In depth understanding of diverse computer systems and networks • Good knowledge of internet security and data privacy principles • Certification as IT Technician will be an advantage
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 30 August, 2025 more

Job Description
• Act as the point of contact between the manager and internal/external clients • Screen and direct phone calls and distribute correspondence • Handle requests and queries appropriately • Manage diary and schedule meetings and appointments • Make travel arrangements • Take dictation and minutes • Source office supplies • Produce... reports, presentations and briefs • Devise and maintain office filing system
Qualification Required & Experience
• MS Office and English proficiency • Outstanding organisational and time management skills • Up-to-date with latest office gadgets and applications • Ability to multitask and prioritize daily workload • Excellent verbal and written communications skills • Discretion and confidentiality • HND or degree
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 24 February, 2025 more

Job Description
• Organizes documents; prepares and codes data for entry into computer system. • Enters data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness. • Investigates and reconciles any discrepancies in files. • Answers phone; screens calls; responds to any inquiries or transfers call to appropriate office or... individual; composes correspondence in response to inquiries. • Maintains library of any reference material needed to ensure accurate coding. • Files material into proper location. • Assists with other work processing or other tasks as needed
Qualification Required & Experience
• I year work experience as a Data Entry Operator or Office Clerk • Experience with MS Office and data programs • Excellent knowledge of correct spelling, grammar and punctuation • Attention to detail • Confidentiality • HND or degree
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 24 February, 2025 more

Job Description
• Providing introductory information to prospective and new customers • Ensuring that consumers are satisfied with products or services by handling complaints and enquiries • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases • Letting patrons know about additional products or services that might... benefit them • Determining the quickest, most effective ways to answer a client’s or customer’s questions • Escalating queries and concerns, when necessary
Qualification Required & Experience
• Provide product and service information to customers • Process orders and transactions • Manage and resolve customer complaints • Identify and escalate issues to supervisors • Follow up on customer interactions • HND or degree
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 24 February, 2025 more