Job Purpose

Reporting to the Business Systems Manager, the Database Administrator will be responsible for designing, planning, implementing and supporting the databases in the Bank and the related infrastructure

Key Responsibilities


Install, configure, upgrade, and maintain database server and application tools
Allocate system storage and plan future storage requirements for the... database system
Support the Bank's digital channels and core banking systems
Modify database structure as necessary based on requirements from application developers
Monitor and optimize database performance using advanced tuning techniques
Plan, implement, and test backup and recovery procedures for database information
Maintain archived data and ensure data retention policies compliance
Generate reports and perform data analysis as per business requirements
Contact database vendors for technical support and coordinate vendor relationships
Enroll users and maintain comprehensive system security protocols
Control and monitor user access to databases with role-based access controls (RBAC)
Establish and maintain audit trails for all database activities
Conduct regular access reviews and privilege management
Maintain detailed documentation for audit purposes
Participate in regulatory audits and examinations
Ensure proper handling of Personally Identifiable Information (PII)
Maintain compliance with data retention and disposal policies
Establish incident response procedures for database-related issues
Coordinate with cybersecurity team on threat detection and response
Maintain business continuity plans for critical banking operations


Required Technical Skills & Qualifications

Education & Experience


Bachelor’s degree in computer science, Information Technology, or related field
Minimum 3 years of database administration experience, preferably in a financial institution
Professional certifications preferred (Oracle DBA, Microsoft SQL Server)


Technical Expertise


Database Platforms: Oracle, SQL Server, MySQL, PostgreSQL
Programming Languages: SQL, PL/SQL, Shell scripting
Operating Systems: Linux, Windows Server
Monitoring Tools: Oracle Enterprise Manager, SQL Server Management Studio, Nagios, Zabbix, SolarWinds
Backup Solutions: RMAN, SQL Server Backup, third-party backup tools


Banking Domain Knowledge


Understanding of banking operations and workflows
Knowledge of payment systems
Familiarity with regulatory reporting requirements
Understanding of risk management principles
Knowledge of customer data protection requirements


Soft Skills & Competencies


Communication Skills: Ability to explain technical concepts to non-technical stakeholders
Problem-Solving: Strong analytical and troubleshooting capabilities
Time Management: Ability to prioritize multiple tasks and meet deadlines
Attention to Detail: Critical for maintaining data integrity and compliance
Teamwork: Collaborate effectively with development, security, and business teams
Adaptability: Keep current with evolving technologies and regulations
Leadership: Mentor junior staff and lead database projects more

Key Responsibilities

In charge of the Information System audit function of the Internal Audit Department.
Develop and implement the annual Information Systems audit plan.
Ensure that the Bank develops and maintains sound Information System policies and procedures that minimize risks without compromising efficiency.
Assess the risks inherent in the bank’s information systems and recommend... measures to mitigate them.
Provide system investigation services whenever required.
Evaluate the Bank’s compliance with internal information system policies, procedures and operating instructions.
Conduct regular and surprise inspection of all procedures, policies and processes ensuring that they comply with all statutory requirements and best practice.
Evaluate business continuity and disaster recovery including back up procedures, business continuity and disaster recovery plans, tests, sites, and usability.
Evaluate and report on system infrastructure and life cycle management.
Review system development, acquisition and maintenance.
Ensure change management principles are followed.
Provide support to other assurance processes to ensure the overall opinion incorporates the risks identified in the underlying information systems.
Monitor the implementation & operation of defined controls and recommendations on an ongoing basis.
Assist the Risk department with technical expertise to ensure ICT risks are well managed.

Qualifications and Competencies

Be a holder of a bachelors degree in Computer Science or IT related field.
Should possess professional qualification in Certified Information Systems Auditor (CISA) and/or Certified Information Security Manager (CISM).
Possession of other Cisco certifications such as CCNA and CCSP will be added advantage.
Should have thorough knowledge of current auditing techniques and experience of the entire audit process.
Should possess advanced ACL skills and/or other audit skills.
Should have a minimum of five years’ experience in information systems audit.
Should have excellent analytical skills and great attention to detail.
Should have strong communication and presentation skills.
Should have broad knowledge of information systems and operations in view of the internal audit objectives.
Should be able to work independently, meet deadlines and obtain results more

Key Responsibilities

Interpret legal texts for the Bank and assist management in interpreting and applying statutes, rules and regulations to ensure compliance of the Bank.
Participate in preparing and/or represent the Bank in judicial proceedings regarding enforcement of laws, rules and regulations.
Protect members and stakeholders rights, privileges and interests in intellectual property... and other product innovations, processes through patents and copyrights and take the necessary action to protect and preserve such rights from infringement.
Assist the Company Secretary and Legal Manager in researching legal precedents, investigating facts, preparing legal documents/reports/correspondences.
Negotiate contracts, leases, formal agreements and other legal instruments between the Bank and other parties.
Facilitate effective and timely security perfection.
Maintain legal data-base of the Bank including recording information on on- going cases for the Bank, monitoring of the cases and liaising with the advocates and the business to ensure successful completion of matters.
Maintain an updated legal library.
Review of legal forms and documents to ensure they are appropriate for business.
Provide support in planning and coordinating the annual general meeting (AGM).

Qualifications and Competencies

Be a holder of a bachelor’s degree in Law from a recognized university.
Should have Post-graduate diploma in Law from the Kenya School of Law.
Possession of Certified Public Secretary (CPS-K) qualification will be added advantage.
Be an advocate of the High Court of Kenya with a valid practicing certificate.
Should be a member of the Law Society of Kenya in good standing.
Should have minimum of three years’ experience in providing legal services in a commercial environment.
Should have strong communication, writing and presentation skills. more

Key Responsibilities

Loan Portfolio Monitoring and Management.
Deliver high quality portfolio management reports to aid senior management in understanding risk trends and aiding in strategic decision making by business.
Statutory Reporting.
Proactively identify early warning signs of declining creditworthiness and work with Relationship Managers to ensure early intervention in order to... minimize losses.
Monitoring of Exceptions in the loan portfolio to keep it within the Bank’s risk appetite.
Provide guidance to the Bank on policy requirements relating to portfolio management on existing and new credit products based on lessons learnt from daily monitoring and recommending changes or improvement in the credit policies.
Ensure strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.

Qualifications and Competencies

Holder of bachelor’s degree in a business related field. Professional banking qualifications will be an added advantage.
Should have a minimum of 3 years’ experience in managing a credit portfolio of a commercial bank
Should have thorough understanding of CBK regulatory framework and IFRS 9 financial standards.
Should be proficient in ICT with excellent working knowledge of Ms. Excel and data analytical skills.
Should have strong technical understanding of the banking regulatory environment.
Should demonstrate proactivity, precision and attention to detail.
Should have excellent verbal and written communication skills with the ability to communicate at all levels internally and externally. more

Key Responsibilities

Install and upgrade the database server and application tools.
Allocate system storage and plan future storage requirements for the database system.
Support development and maintenance of the Bank’s digital channels.
Modify the database structure, as necessary, from information given by application developers.
Enroll users and maintaining system security.
Ensure... compliance with database vendor license agreement.
Control and monitor user access to the database.
Monitor and optimize the performance of the database.
Plan for backup and recovery of database information.
Maintain archived data.
Backup and restore databases.
Contact database vendors for technical support.
Generate various reports by querying from database as per need.

Qualifications and Competencies

Holder of a bachelor’s degree in Information Technology or related course from a recognized University.
Should possess over 3 years’ experience in database management preferably in a financial institution.
Should have professional qualifications in Database Administration (OCA, MCSA-Database Administration).
Working knowledge of SQL, PLSQL and/or Linux administration will be added advantage.
Should have solid understanding of Core banking systems, ERP, Databases, Servers and Networks.
Should have good knowledge in business intelligence (BI) and Analytics. more

Key Responsibilities

Support the credit function of the Branch by ensuring growth of a high quality loan book as per set targets.
Develop good customer loan facility proposals that comply with the Bank’s credit administration standards and policy.
Market new liability accounts in line with the given targets – Deposit mobilization.
Identify and understand specific client needs and deliver on... time in line with the Bank’s policies and procedures.
Keep abreast with new developments in customer preference and advice management on relevant changes.
Manage customer relations under personal portfolio and ensure that lasting relations are established with all clients.
Ensure turnaround time as per the Service Level Agreements when providing service to customers.
In liaison with credit administration unit, ensure timely renewal of insurance policies for assets charged as security and timely updates of valuation reports for properties held as security for loans extended by the Bank under personal portfolio.
Effective monitoring of loan repayments, mitigating risks related to default and periodically reviewing the loan portfolio to manage likely problem areas.
Ensure regulatory compliance and implementation of effective anti-money laundering procedures and controls.
Ensure timely submission of management reports.

Qualifications and Competencies

Possess a bachelor’s degree in a business related field.
Possession of professional banking qualifications such as AKIB, ACIB or CPA will be an added advantage.
Must have a minimum of three years’ relevant working experience in the banking industry.
Should possess strong credit risk management skills.
Should have strong customer service orientation and commercial awareness.
Should have excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
Should have good knowledge of the Central Bank of Kenya Prudential guidelines and also the Bank’s KYC policy more

Key Responsibilities

Spearhead the Credit function of the Branch by ensuring growth of a high quality loan book as per set targets.
Develop good customer loan facility proposals that comply with the Bank’s credit administration standards and policy.
Market new liability accounts in line with the given targets – Deposit mobilization.
Review customer demands in the market and recommend... products/ services that fit their needs in line with our policy.
Keep abreast with new developments in customer preference and advise management on relevant changes.
Manage customer relations under personal portfolio and ensure that lasting relations are established with all clients.
Ensure turnaround time as per the Service Level Agreements when providing service to customers.
In liaison with credit administration unit, ensure timely renewal of insurance policies for assets charged as security and timely updates of valuation reports for properties held as security for loans extended by the Bank under personal portfolio.
Effective monitoring of loan repayments, mitigating risks related to default and periodically reviewing the loan portfolio to manage likely problem areas.
Ensure regulatory compliance and implementation of effective ant-money laundering procedures and controls.
Ensure timely submission of management reports.

Qualifications and Competencies

Be a holder of a bachelor’s degree in a business related field.
Possession of professional banking qualifications such as AKIB, ACIB or CPA will be an added advantage.
Must have a minimum of five years’ relevant working experience in the banking industry.
Should possess strong credit risk management skills.
Should have strong customer service orientation and commercial awareness.
Should have excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
Should have good knowledge of the Central Bank of Kenya Prudential guidelines and also the Bank’s KYC policy more

Key Responsibilities

Implement the Bank’s strategy at branch level in terms of growth in customer base with concurrent growth in branch liabilities and assets.
Oversee customer service delivery, maintenance and improvement of Retail Banking service standards in order to ensure customer satisfaction and retention.
Formulate and implement branch business plans, forecasts and budgets and ensure... their control and periodic reviews.
Provide guidance and leadership to staff and be responsible for their training and development.
Manage the performance of staff to ensure delivery of set targets through diligent performance management.
Implement and monitor the operational risk management guidelines for the branch.
Support marketing initiatives and monitor and provide regular feedback on products performance.
Maintain the look, feel and physical security of the branch premises as well as staff and customers.

Qualifications and Competencies

Holder of bachelor’s degree in a business related field from a recognized university.
Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage.
At least 7 years’ experience in general banking, 3 of which should have been in branch management.
Should have experience in Credit Analysis and administration.
Should have thorough knowledge and understanding of the banking industry.
Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations.
Should have strong leadership and people management skills with demonstrated competencies in championing high performance management.
Should have excellent planning, organization, problem solving and analytical skills more

Key Responsibilities

Implement the Bank’s strategy at branch level in terms of growth in customer base with concurrent growth in branch liabilities and assets.
Oversee customer service delivery, maintenance and improvement of Retail Banking service standards in order to ensure customer satisfaction and retention.
Formulate and implement branch business plans, forecasts and budgets and ensure... their control and periodic reviews.
Provide guidance and leadership to staff and be responsible for their training and development.
Manage the performance of staff to ensure delivery of set targets through diligent performance management.
Implement and monitor the operational risk management guidelines for the branch.
Support marketing initiatives and monitor and provide regular feedback on products performance.
Maintain the look, feel and physical security of the branch premises as well as staff and customers.

Qualifications and Competencies

Holder of bachelor’s degree in a business related field from a recognized university.
Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage.
At least 7 years’ experience in general banking, 3 of which should have been in branch management.
Should have experience in Credit Analysis and administration.
Should have thorough knowledge and understanding of the banking industry.
Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations.
Should have strong leadership and people management skills with demonstrated competencies in championing high performance management.
Should have excellent planning, organization, problem solving and analytical skills. more

Key Responsibilities

Develop annual procurement plans for the Bank and advise the Bank on matters related to procurement.
Provide professional advice on procurement matters to the Chief Executive Officer.
Work closely with other heads of departments to identify the most economic and reliable sources of goods and services.
Prepare and submit various regulatory reports.
Accountable for... inventory management.
Administer existing contracts, monitor contract escalations and pricing mechanisms.
Monitor and manage supplier performance.
Monitor activities against department objectives and submit performance reports to Management.
Identify procurement process improvements and facilitate implementation.
Develop the department’s human resources by enhancing professional development, performance management, training and development.

Qualifications and Competencies

Be a holder of Bachelor’s degree in Procurement or Purchasing & Supply Management from a recognized university.
Should possess professional qualifications in Purchasing and Supply Management from the Chartered Institute of Purchasing & Supply Management.
Must be a registered member of the Kenya Institute of Supplies Management.
Must have a minimum of seven (7) years’ relevant experience at managerial level.
Experience with an automated procurement system will be an added advantage.
Must possess excellent report writing and presentation skills.
Should be a team player with good analytical, organizational and interpersonal skills.
Should demonstrate high ability and creativity in cost management strategies.
Should be dynamic, self-motivated and results oriented. more

Key Responsibilities

Marketing for business including new assets and liabilities.
Analyzing clients’ business and cash flows to make informed decision on level of borrowing.
Preparing Credit Summaries for approval by the Credit committee and Board of Directors.
Credit monitoring and control.
Meeting with clients, determining their needs and requirements, providing strategic advice, and... managing their assets accordingly.
Maintaining good client/bank relationships for client satisfaction, thus ensuring mutual benefit of both client and the bank.
Conducting risk analysis, preparing financial, asset management, and investment reports, reviewing policies, and developing strategies to maximize asset growth.
Preparing management reports.
Creating, organizing, and managing client portfolios of assets, increasing their value, and minimizing risks.
Monitoring asset performance and recommending corrective measures.
Developing strategies to increase ROI and minimize risk factors and losses.

Qualifications and Competencies

Be a holder of bachelor’s degree in a business related field from a recognized university.
Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage.
Should have at least 7 years’ experience in Banking 3 of which must be in supervisory position.
Should have thorough knowledge and understanding of the banking industry.
Should have excellent skills in Sales, Marketing and Customer service management.
Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations.
Should have strong leadership and people management skills with demonstrated competencies in championing high performance management. more

Key Responsibilities

Manage all operations of the ICT department and ensure timely provision of ICT services to all functions of the Bank.
Formulate, implement and review the Bank’s ICT policies, procedures, strategies and systems to support implementation of strategies set by the Board.
Execute departmental objectives in line with the Bank’s strategic plan and align the ICT strategy with the... Bank’s strategic plan.
Control and manage ICT capital expenditure and budgets, ensuring expenditure is appropriately managed.
Oversee all people management matters within the function and develop the teams so as to enhance performance and potential.
Regularly review and update the Bank’s ICT strategy ensuring that it continues to reflect changes in the Bank’s objectives, legislation and the external technological environment.
Maintain an ICT strategy that ensures the Bank is prepared for changes in the nature of its business.
Co-ordinate and oversee the delivery, installation, setting up, testing and implementation of all new software systems and upgrades and implement all system customizations.
Ensure compliance with established ICT policies, procedures and statutory regulations and advise management on optimization of ICT resources in the Bank.
Formulate and implement a prudent ICT risk management strategy.
Ensure business continuity and effective disaster management and recovery planning.
Establish strategic service provider partnerships.
Participate in the Bank’s strategic development process.
Participate in various internal Board and Management Committee meetings.

Qualifications and Competencies

Be a holder of a Master’s degree in Computer Science, Information Technology, Business Computing or IT related field from a recognized institution.
Must possess professional IT qualification and training such as (ITIL), IT Security (CISA, CISM), Programme and Project Management certification (PMP, Prince 2), IT Networks (CCNP/MCSE).
Should possess at least one IT governance certification such as CGEIT and COBIT or other equivalent qualifications.
Should be a member of a Professional association such as ISACA or PMI in good standing.
Have knowledge and relevant work experience of not less than ten (10) years, with at least five (5) years served in senior leadership in a related role in a financial institution.
Should have advanced knowledge of related statutory IT compliance regulations and banking policies, procedures and systems.
Must have implemented a core banking system in a financial institution.
Should have hands on experience in system support management, IT Service Management and IT Infrastructure.
Should have strong knowledge of project management principles.
Should possess excellent communication, decision making, analytical, organizational and interpersonal skills. more

Key Responsibilities

Prepare annual business development plans, budgets as well as the annual work plans for the division.
Review business performance, cost management and implementation of the division strategy.
Develop and execute strategies for Corporate, Retail, Marketing, Treasury and Bancassurance in line with the Bank’s strategy.
Provide leadership, guidance and inspiration to the... team to ensure high level of staff engagement, leading to high Bank performance, higher customer attraction, retention and loyalty.
Develop and deliver the business plans through carrying out research, formulating market analysis and strategy and delivering accurate business reports to support the brand strategy and new business models.
Build referral and lead generation networks.
Develop and maintain effective relationships with the stakeholders and customers.
Ensure the Business Development function has the right people and products to support the Banks’ current and future growth goals.
Attend and participate in various Board and Senior Management committees meetings of the Bank.
Chair/oversee various Business related projects in the Bank.

Qualifications and Competencies

Be a holder of a Master’s degree in a business related field from a recognized institution.
Possession of a Post graduate qualification in a business related field will be added advantage.
Have knowledge and relevant work experience of not less than fifteen (15) years, with at least five (5) years served in senior leadership in a related role in a financial institution.
Should have demonstrated skills, knowledge and experience in the design and execution of business plans and strategies.
Should have sound knowledge of the Banking Act and the regulatory framework in the Financial Services industry.
Should have experience in all facets of selling lifecycle including business development, sales, marketing, product management and channel development. more

Key Responsibilities

Facilitate and negotiate amicable resolutions in Recoveries for the assigned portfolio/ branch.
Coordinate contacts with debtors for the portfolio/branch assigned and make client visits.
Where security has been provided or otherwise, liaise with the Debt Recovery Manager to institute recovery proceedings against the clients and oversee the follow up of repossession agents... to ensure quick turnaround time on all repossession orders issued.
Recommend to Manager Recoveries the engagement of the services of an investigator in the event of non-payment to ascertain other client assets that may be used to realize a shortfall arising from a terminated contract.
Liaise with other service providers such as Debt Collectors, Lawyers, Auctioneers and Private Investigators for follow up of instructions issued to them.
Work closely with the Legal department in the issuance of Statutory notices.
Maintain updated debtors’ files with notes on all correspondence, meetings and telephone conversations.
Where necessary, represent the Bank as a witness during court hearings and provide all the necessary support to lawyers acting for the Bank.
Review of Provisions & Interest Suspense on Sub-Standard, Doubtful & Loss Accounts - (In conformity with prudential guidelines).
Ensure all the classifications are in line with prudential guidelines requirements.
Ensure that quality and timely periodic reports are prepared for management review.

Qualifications and Competencies

Holder of a bachelor’s degree in Finance, Commerce, Economics Accounting, Banking or any business related field.
Possession of professional qualifications in Credit Management will be added advantage.
Should have at least three years’ experience in debt recovery in a Bank or Financial Institution.
Should have thorough knowledge of legislation relating to lending and lending portfolio management.
Should have excellent knowledge of data analysis and Microsoft Excel skills.
Should have excellent inter-personal, communication and negotiation skills.
Should have excellent planning, organization, problem solving and analytical skills more

Key Responsibilities

Formulate appropriate security policies and procedures to guide the Bank.
Plan detailed security measures to ensure that all business development and branch network growth incorporates suitable security arrangements and that these are implemented in line with Central Bank of Kenya rules.
Provide proper and continuous liaison between the Bank and external security... agencies.
Advise the Bank’s line managers correctly on the implementation of Bank security details.
Develop internal security manuals to guide Bank operations.
Liaise with security firms to ensure that their security obligations are discharged properly as per contract.
Represent the Bank in all security forums.
Carry out regular safety appraisal reviews across the bank.
Occasionally assist in vetting all staff to confirm compliance with all security measures.
Perform occasional investigations relating to various matters in the Bank.
Plan, budget and co-coordinate the functions of the Security section.
Establish Business Continuity Plans.
Business Risk Assessment Analysis.
Undertake Security Surveys.
Participate and train staff on safety and security issues

Qualifications and Competencies

Be a holder of a bachelor’s degree in Criminology or Social Sciences from a recognized university.
Should have professional training in Fraud or Security Management.
Should be a member of a Professional association such as Institute of Certified Fraud Examiners or any other relevant bodies.
Should have at least seven years’ experience in both physical security and Fraud Management.
Should have experience in carrying out investigations with the police force.
Should have a good grasp of the criminal justice system, forensic and intelligence led investigations, statements recording and chain custody of exhibits more

Key Responsibilities

Market and maintain new and existing Central Government, County Government, quasi Government and other institutional clients as well as market Consolidated Bank as a banking partner among these institutions.
Increase the Bank’s visibility among institutions through an aggressive calling program, obtaining feedback, recommending and implementing appropriate solutions in... line with procedures/policies to satisfy needs, improve satisfaction levels and enhance service delivery.
Manage portfolio growth for Corporate, Institutions, Parastatals and Government Ministries and departments ensuring that the bank maximizes its returns from the relationships and clients remain completely satisfied.
Drive and deliver exceptional sales targets by identifying and meeting customers’ needs individually and as team.
Grow current and fixed/call deposits account business from assigned institutional relationships.
Enhance customer retention and grow other business lines contributing to overall bottom line through cross selling other bank products.
Build relationships by identifying clients’ needs, and achieve business targets
Grow the loan portfolio.
Manage, lead and develop staff to high productivity.
Prepare month-end business report detailing performance results.

Qualifications and Competencies

Be a holder of bachelor’s degree in a business related field from a recognized university.
Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage.
Should have at least 7 years’ experience in general banking, 4 of which of which should be in institutional banking and/or liabilities management.
Should have thorough knowledge and understanding of the banking industry.
Should have excellent skills in Sales, Marketing and Customer service management.
Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations.
Should have strong leadership and people management skills with demonstrated competencies in championing high performance management. more

Key Responsibilities

Deliver set sales targets in assets, liabilities, customer numbers and alternative businesschannels for the Bank.
Provide excellent customer service.
Participate in product campaigns to ensure product information is readily available to customers.
Conduct door-to-door direct selling.
Gather feedback from customers on Bank products and their experience to seek... improvement.
Provide regular sales reports.

Requirements

Possess a degree or diploma in a business related field
Minimum mean grade of C plain in KCSE
Excellent analytical and interpersonal skills
Excellent verbal and written communication skills
Be confident and self-driven more

Key Responsibilities

Deliver set sales targets in assets, liabilities, customer numbers and alternative businesschannels for the Bank.
Provide excellent customer service.
Participate in product campaigns to ensure product information is readily available to customers.
Conduct door-to-door direct selling.
Gather feedback from customers on Bank products and their experience to seek... improvement.
Provide regular sales reports.

Requirements

Possess a degree or diploma in a business related field
Minimum mean grade of C plain in KCSE
Excellent analytical and interpersonal skills
Excellent verbal and written communication skills
Be confident and self-driven more

Key Responsibilities

Deliver set sales targets in assets, liabilities, customer numbers and alternative businesschannels for the Bank.
Provide excellent customer service.
Participate in product campaigns to ensure product information is readily available to customers.
Conduct door-to-door direct selling.
Gather feedback from customers on Bank products and their experience to seek... improvement.
Provide regular sales reports.

Requirements

Possess a degree or diploma in a business related field
Minimum mean grade of C plain in KCSE
Excellent analytical and interpersonal skills
Excellent verbal and written communication skills
Be confident and self-driven more

Key Responsibilities

Deliver set sales targets in assets, liabilities, customer numbers and alternative businesschannels for the Bank.
Provide excellent customer service.
Participate in product campaigns to ensure product information is readily available to customers.
Conduct door-to-door direct selling.
Gather feedback from customers on Bank products and their experience to seek... improvement.
Provide regular sales reports.

Requirements

Possess a degree or diploma in a business related field
Minimum mean grade of C plain in KCSE
Excellent analytical and interpersonal skills
Excellent verbal and written communication skills
Be confident and self-driven more