Job description

CAB Foods is looking for a Retail Store Supervisor for the Northern Suburbs area. Reporting to the Store Manager, the Supervisors general tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager.
Minimum Requirements:

 Grade 12.
 3-4 years’ experience in the FMCG retail store environment, 2 of which must... be in a
managerial/ supervisor role.
 Experience using a Point-of-Sale system for Retail.
 MS Office (Excel and Word) – Intermediate to Advanced level.
 Accuracy and attention to detail.
 Excellent personal presentation.
 Planning, organizational and time management ability.
 Code 08 Driver’s License will be an advantage.
 Must reside in close to the branch or surrounding areas.

Key responsibility areas:

 Take direct responsibility for the profitability of the store by ensuring the set targets are met.
 Ensure staff are taught correct sales procedure and have a good knowledge of the product
 Maintain a high level of customer service.
 Ensure availability of merchandise and services by following correct ordering procedures and
maintaining inventories.
 Review merchandising activities, sales and stock levels to determine additional needed sales
promotions and studying trends.
 Ensure company policies and procedures are communicated and implemented in full.

Duties will include:

 ensuring that customers receive prompt service and quality goods and services
 responding to customers' inquiries and complaints about goods and services
 enforce prepared work schedules and assigning staff to specific duties
 instructing staff on how to handle difficult and complicated sales procedures
 taking inventory of goods and ordering stock
 ensuring that goods and services are correctly priced
 ensuring safety and security procedures are enforced more

A well-established Company requires an experienced, well presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas:

 Handling of all sales queries and orders
 Dealing with all administration including processing all orders
 Assisting customers face to face, telephonically and via email and Whatsapp
 Verifying... orders, including customers' personal information and payment details
 Data capturing onto internal computer system
 Informing clients of stock availability, stock alternatives and lead times
 Accurate invoicing to clients
 Expediting orders through internal liaison
 Time management and delivering timeous responses to customer’s requests are crucial
 Maintaining and updating sales and customer records
 Keep the company website up to date, develop the company’s online presence and engage
with clients.
 Clear concise communication in both Afrikaans and English
 Must have excellent organisational skills, great attention to detail and pro-active attitude
 Supporting the sales department with other administrative tasks, as required.

Requirements:

 Matric/Grade 12 certificate
 2 – 3 years’ experience in a similar role
 Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
 Must be able to work as part of a team
 Good telephone and email etiquette
 Ability to understand the FMCG trade
 Reliable transport to and from work
 Candidate to reside close to the Head Office or surrounding areas more

A well-established Company requires an experienced, well-presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas:

 Handling of all inbound sales queries and orders
 Assisting customers face to face, telephonically and via email and Whatsapp
 Verifying orders, including customers' personal information and... payment details
 Data capturing onto internal computer system
 Quotes to existing and potential clients
 Informing clients of stock availability, stock alternatives and lead times
 Accurate invoicing to clients
 Analyse sales reports with continuous feedback to department Manager
 Expediting orders through internal liaison
 Time management and delivering timeous responses to customer’s requests are crucial
 Maintaining and updating sales and customer records
 Supporting the sales department with other administrative tasks, as required.

Requirements:

This position requires someone to look after our client base, answer calls and process orders timeously.

 Matric/Grade 12 certificate
 2 – 3 years’ experience in a similar role
 Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
 Must be able to work as part of a team
 Excellent written and verbal communication skills, in both Afrikaans and English
 Must be organised, great attention to detail and have a pro-active attitude
 Good telephone and email etiquette
 Ability to understand the FMCG trade
 Reliable transport to and from work
 Candidate to reside close to the Head Office or surrounding areas more

The HR Administrator will be managing and overseeing the payroll processes within an organization. The role involves various duties related to ensuring accurate and timely payment of employees.

The successful candidate will be responsible for providing an effective and efficient HR and payroll administration function that is aligned with company goals and in accordance with relevant... legislation.

The responsibilities will include administration of payroll, recruitment and selection, employment equity, employee relations, skills development, implementation & upkeep of HR policies and procedures and HR reporting to support the business.
Requirements:

 Diploma in HR Management or relevant qualification relating to Payroll
 3-5 years’ experience as a payroll administrator in the FMCG industry
 Advanced practical knowledge of Sage Payroll Professional, ESS & Time & Attendance
systems
 Ensures confidentiality in all matters with sound people skills
 Accuracy and strong attention to detail with the desire to follow procedures
 Excellent communication skills in English and Afrikaans - speak, read and write
 Analytical and problem-solving skills
 High level of confidentiality
 Driver’s license and own transport

Payroll

 Capturing new employees: Inputting and maintaining accurate employee information in the payroll system, including personal details, tax information, and banking details, etc.
 Calculating Salaries and Wages: Calculating salaries and wages based on hours worked, approved overtime, incentive bonuses, performance bonuses, and other applicable factors while ensuring compliance with employment laws and company policies.
 Recordkeeping: Maintaining accurate and up-to-date payroll records, including employee details, earnings, deductions, and leave balances.
 Generating Payslips: Generating and distributing payslips to employees regularly, ensuring clarity and transparency regarding earnings and deductions.
 Time and Attendance: Managing time and attendance records to accurately reflect hours worked by employees, including tracking leave balances and ensuring compliance with company policies.
 Reporting: Generating payroll-related reports for Top Management and Finance department, providing insights into payroll costs and trends.
 Problem Resolution: Addressing payroll-related queries and concerns from employees and resolving any discrepancies or errors in a timely manner.
Year-End Processing: Completing year-end processes, including the generation of tax certificates (IRP5/IT3(a)) and reconciliation of annual payroll data.
 Audit Support: Assisting with internal and external audits related to payroll processes and Department of Labour, ensuring accurate documentation and compliance with audit requirements.
 Communication: Effectively communicating with employees, managers, and other stakeholders such as W&RSeta, regarding payroll-related matters.
 Continuous Improvement: Identifying opportunities for process improvements and efficiency enhancements within the payroll function.

Human Resources:

 Custodian of effective performance management practices
 Manage attendance, leave and staff-related matters
 Attend to staff welfare initiatives
 Ensure compliance with labour department regulations and audits
 Maintain knowledge of and ensure compliance with employment-related laws and regulations
 Participate in health and safety committee activities
 General ad-hoc duties
 Organizing internal/external training sessions/workshops for staff where required and in line with company goals/legislative requirements
 Complete contracts and reports for the W&R SETA as per their deadlines, when required
 Follow up with staff and managers who have received training to ensure that training leads to individual, team and organisational improvement more