A well-established Company requires an experienced, well presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas:

 Handling of all sales queries and orders
 Dealing with all administration including processing all orders
 Assisting customers face to face, telephonically and via email and Whatsapp
 Verifying orders, including customers' personal information and payment details
 Data capturing onto internal computer system
 Informing clients of stock availability, stock alternatives and lead times
 Accurate invoicing to clients
 Expediting orders through internal liaison
 Time management and delivering timeous responses to customer’s requests are crucial
 Maintaining and updating sales and customer records
 Keep the company website up to date, develop the company’s online presence and engage
with clients.
 Clear concise communication in both Afrikaans and English
 Must have excellent organisational skills, great attention to detail and pro-active attitude
 Supporting the sales department with other administrative tasks, as required.

Requirements:

 Matric/Grade 12 certificate
 2 – 3 years’ experience in a similar role
 Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
 Must be able to work as part of a team
 Good telephone and email etiquette
 Ability to understand the FMCG trade
 Reliable transport to and from work
 Candidate to reside close to the Head Office or surrounding areas