Job Purpose:


To enhance sales growth and profitability for home and kitchen category by assisting the sellers towards their sales growth, ensuring competitive prices and stable inventory and following up on sellers order fulfillment.


Duties and Responsibilities:


Increase sales of the local sellers for home and kitchen category.
Strengthen seller business relationships and... maintain regular communication with the sellers.
Carrying-out background information check for the home and kitchen category sellers. Following up on fulfillment and inventory update for home and kitchen category sellers. Drive promotion and marketing initiatives for home and kitchen category sellers. Price negotiation and engaging the sellers in preparation for the campaigns.


Requirements:


Minimum of a Bachelor degree in any related course.
Rich product knowledge and familiar with e-commerce industry information Takes initiative, has a strong sense of responsibility and can go the extra mile
Excellent negotiations skills and a problem solver
Ability to work under pressure
Outstanding communication skills, both written and verbal
Outstanding organizational skills
Analytical skills and keen on details
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Job Purpose:


The Supplier Development Officer is responsible for developing and managing supplier relationships, driving category sourcing strategies, and identifying new business opportunities to support Kilimall's growth. This role requires a dynamic individual with strong communication, negotiation, and analytical skills to support product development, supplier performance, and campaign... preparation.


Duties and Responsibilities:


Develop and manage top brands and suppliers.
Drive business category sourcing strategies and cost-saving initiatives to meet company goals.
Build and maintain strong, long-term relationships with suppliers and customers.
Provide insights for product development and ensure competitive market positioning.
Conduct market research to identify and evaluate new business opportunities.
Collaborate with internal teams to determine the most viable and cost-effective supplier partnerships.
Meet potential suppliers to present company offerings, negotiate business deals, and close agreements.
Ensure excellent client experience through effective communication during pre-deal and post-deal processes.
Prepare and submit proposals to vendors and negotiate pricing for campaign preparations.


Requirements:


Bachelor's degree in a relevant field.
Prior experience in purchasing, sourcing, or resource development is preferred.
Highly motivated, entrepreneurial, and self-driven.
Proactive with strong responsibility and ability to work independently.
Well-organized and able to thrive under pressure.
Proven experience in effective supplier/vendor negotiation.
Strong stakeholder and relationship management abilities.
Proficiency in data analysis and problem-solving.
Creative and analytical mindset.
Excellent communication skills (verbal and written).
 more
  • Procurement
  • Store-keeping
  • Supply Chain
Job responsibilities


Build and manage partnerships with university administrations, student unions, and other relevant stakeholders.
Design and implement student entrepreneurship programs in alignment with KiliShop's development business model.
Recruit and manage campus promotion ambassadors to drive awareness and usage of KiliShop services.
Organize and oversee assigned on campus... events, activations, and marketing campaigns.
Monitor and analyze campus engagement metrics to inform ongoing strategies.


Requirements:


Bachelors Degree in Marketing, Business Management or related field.
3 years' experience in business development, community engagement, or related fields.
Ability to identify and leverage campus-based opportunities for growth.
Excellent verbal and written communication.
Ability to design, execute, and manage multiple initiatives simultaneously across various institutions.
Strong interpersonal skills with a talent for building trust and long term relationships.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Key Responsibilities:


Timely Order Picking.
Fast, efficient and Accurate order verification.
Zero Incomplete Orders / Wrong order.


Requirements:


Diploma in any related course. (Experience in warehousing is an added advantage)
Must demonstrate good understanding in Operations & Orderliness.
Accurate in task handling.
Ability to work under minimal supervision.
Ability to... work extended hours or days /Flexibility more
  • Procurement
  • Store-keeping
  • Supply Chain
Key Responsibilities:


Receive and verify returned goods from courier partners.
Conduct basic quality checks (item match, condition,completeness)
Update return records in the system and flag discrepancies.
Coordinate handover to the After Sales Team.
Maintain daily reports and an organized workspace.


Requirements:


Diploma in Logistics, Supply Chain, or a related... field.
1-2 years experience in warehouse/logistics/e-commerce (preferred).
Keen attention to detail and good organizational skills.
Basic knowledge of warehouse or e-commerce systems is a plus
 more
  • Logistics
Key Responsibilities:


Market Expansion & Mapping: Conduct field mapping and research in line with KiliShop development targets to identify high-potential locations for expansion.
Agent Recruitment & Activation:Identify, contact, and onboard potential Kilishop Agents in target
regions. Activation process for newly established KiliShops, ensuring all prerequisites are met.
Training &... Capacity Building:Conduct comprehensive training for newly activated KiliShop Agents on operational procedures and platform usage. Provide ongoing training and refresher sessions for existing Agents to address operational gaps and improve performance


Requirements:


Bachelors degree in Business, Marketing, or a related field.
Minimum of 2 years' experience in business development, field operations, or a similar role.
Strong communication skills.
Ability to work independently and manage regional field activities.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Key Responsibilities:


Thoroughly inspect products for defects, damages, and functional issues.
Perform comprehensive tests to verify product functionality and adherence to specifications.
Interact with customers to resolve issues, provide technical support, and ensure satisfaction.
Accurately record inspection results and customer interactions in our... database.


Requirements:


Minimum of 1 year of experience in aftersales quality inspection, field service, or related field.
Strong understanding of electronics and familiarity with basic repair and maintenance techniques.
Excellent verbal and written communication skills to effectively interact with customers and team members.
Ability to identify and troubleshoot issues, and implement solutions.
Proficiency in Microsoft Office Suite and other relevant software.
A commitment to providing exceptional customer service.
Bachelors degree in a related field.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Duties & Responsibilities:


Increase sales of the local sellers for home and kitchen category.
Strengthen seller business relationships and maintain regular communication with the sellers.
Carrying-out background information check for the home and kitchen category sellers.
Following up on fulfillment and inventory update for home and kitchen category sellers. Drive promotion and... marketing initiatives for home and kitchen category sellers.
Price negotiation and engaging the sellers in preparation for the campaigns.


Requirements:


Minimum of a Bachelor degree in any related course.
Rich product knowledge and familiar with e-commerce industry information.
Takes initiative, has a strong sense of responsibility and can go the extra mile.
Excellent negotiations skills and a problem solver.
Ability to work under pressure.
Outstanding communication skills, both written and verbal.
Outstanding organizational skills. Analytical skills and keen on details.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Duties & Responsibilities:


Making daily payments to online merchants and service providers.
Lipapay system reconciliations.
Filing.
Following up with pending payments.
Updating weekly sellers settlement sheet.
Downloading and uploading M-pesa statements on system for reconciliation.
Any other duties allocated by superiors.


Requirements:


Bachelors degree B.com/CPA/ in... Finance, Accounting or its equivalent.
Experience at-least 2years in a similar role
 more
  • Finance
  • Accounting
  • Audit
Duties & Responsibilities:


Handle Live Chat Tickets.
Respond to WhatsApp chats.
Follow Up on all raised customer issues to completion.
Attain the required customer satisfaction rate.
Attain daily clearance and response rate below 3min.


Requirements:


Degree or diploma in a Business related Course.
Experience in a similar role.
Good Customer Service Skills.
Good... Communication Skills.
Problem Solving Skill.
 more
  • Customer Care