Job Description


Responsible for overall coordination, management, and administration of all Trade Credit Lines, Negotiation of Presentations on Documentary Credit, Booking and Liquidation of Trade Loans, , Payments and Remittances on negotiated presentations and matured loans for the bank 
Provides leadership in the process of enforcement of compliance with regulatory dictates on Payment... and Negotiation functions, ensuring that the bank complies with the provisions of the dynamically changing Foreign Exchange Extant Provisions, UCP, ISBP and other relevant international rules and standards.
Oversees the process of provision of assurance functions in respect of enforcement of terms and conditions of Letters of Credit.
Handles the process of engagement and relationship management with the regulators, internal and external stakeholders, local and foreign counter parties on payment and negotiation functions, sourcing of foreign exchange for payment on Compliant Presentations and Trade loans, platform development and business promotion.
Oversees and Co-ordinate the process of Trade Loans booking and liquidation, Interest bookkeeping and collection, Charges administration on Trade Transactions.
Oversees the process of administration of Revenue Assurance functions for the bank on Negotiated Documentation, Trade Loans, etc.
Oversees the process of Interest and Charges Collection and Remittance
Oversees the process of daily and periodic reconciliation of Nostro, GL, Suspense, Receivables and Payable accounts, ensuring open items are timely closed. 
Oversees the process of periodic rendition of regulatory, management and ad-hoc returns/reports as applicable to Payment and Negotiation functions. 
Oversees the process of administration and management of associated operational risks are identified with the risk mitigants put in place to avoid risk crystallization.
Laisse with FINCON and External Auditors on Audit and Financial matters. 
Develop and handle capacity enhancement, skills building and knowledge transfer plans and programs for the team members.           


Job Requirements:


 Minimum of 8-10 years of experience in Trade Functions
First Degree in any discipline
Trade Certification (CDCS, CSDG, CITF)
Master’s degree and other professional certification (added advantage) more

Job Description


Handles Negotiation of Documentary Presentations, Trade Loans Booking, bookkeeping, Payments, and Remittances on negotiated presentations and matured trade loans for the bank. 
Enforcement of compliance and regulatory dictates on Payment and Negotiation functions, ensuring that the bank complies with the provisions of the dynamically changing Foreign Exchange Extant... Provisions, UCP, ISBP and other relevant international rules and standards.
Handles documents examination and management of identified discrepancies in line with the terms and conditions of the underlying Letters of Credit
Initiate the process of Trade Loans booking, liquidation, Interest collection, remittance of payables, charges administration and collection on Trade Transactions.
Handles Revenue Assurance functions for the bank on Negotiated Documentation, Trade Loans, etc.
Delivery of daily and periodic reconciliation of Nostro, Vostro, GL, Suspense, Payables and Receivable accounts, ensuring open items are timely closed. 
Rendition of regulatory and management, regulatory and ad-hoc returns/reports as applicable to Payment and Negotiation functions. 
Responsible for Data and Records management on negotiated presentations for ease of presentation on demand by the regulatory authorities.
Liaises with the business and other internal stakeholders on enquiries and issues resolution.


Job Requirements:


Minimum of 3-5 years of experience in Trade Functions
First Degree in any discipline
Trade Certification (CDCS, CSDG, CITF), master degree and other professional certification (added advantage) more

Job Description


Oversee and ensure timely and proper response to mails sent concerning cases for the team including requests, complaints, enquiries on cases already logged.
Guide and monitor the team on proper token dispatch and manual reversals 
Review manual reversal upload files to be wrapped on TTUM and uploaded on Finacle
Approve whitelist, First Monie Wallet, IBPS requests etc as... well as treat card statement requests
Onboard merchants on First Direct 2.0, Account Xplorer etc as well as treat corporate profile modification request 
Identify process improvements needs to promote efficiency after reviewing extant processes and the impact on efficient service delivery
Provide timely and usable reports such as GH Monthly Report, RPA monthly report RPA Robot Daily Report as well as RPA weekly summary to the Unit Head
Assist the Unit Head in driving Quality Assurance across board
Drive perception of service recovery from internal customers
Escalate issue patterns detected in the course of duties


Job Requirements:


Minimum Education: B.Sc/Hnd In Any Discipline, Preferably A Numerate Discipline.  
Familiarity with electronic banking products is very essential. – analytical skills and willingness to learn is key recruitment criteria. more

Job Description


Provide leadership to the acquiring dispute team; ensuring that all chargeback claims are reviewed for validity and genuineness 
Oversee and ensure timely and proper response to chargeback claims raised against the bank on Arbiter, MasterCard Connect and Unified Payment platforms by other banks to minimize the bank’s exposure to financial losses from chargebacks 
Guide... and monitor the team on proper chargeback processing to ensure minimal errors and improve the refund-rate to customers for genuine claims. 
Oversee the Acquirer Initiated Refund (AIR) as recommended by CBN 
 Review reversal upload files for onward credit to customers’ accounts 
Identify and escalate sensitive urgent regulatory issues related to dispute resolution 
Identify process improvement needs to promote efficiency. 
Provide timely and usable reports to the Unit Head. 


Job Requirements:


Minimum Education: B.Sc/Hnd In Any Discipline, Preferably A Numerate Discipline.  
Familiarity with electronic banking products is very essential. – analytical skills and willingness to learn is key recruitment criteria. more

Job Description


Daily Settlement of visa international Acquired & Issuing transactions including Merchant refunds and issuer/acquirer chargeback to VISA Credit customers 
Settlement of international NOU transactions for the following card types: visa credit cards, visa prepaid (NGN & USD), and visa Gold.  
Contact and follow up with Emerging Market Payment (EMP- our third party... processor) for credit cards & Unified Payments Services Limited (UPSL) on exceptions arising from daily settlement files. 
Review with Ebusiness and processing of VISA International monthly billing to the Bank (training costs, issuer fees, acquirer fees, etc.) 
Use VSS reports (110,120, 210 and 300) int’l to process the breakdown the settlement values into various settlement and subsidiaries accounts. 
Visa offshore account funding: Reconcile the visa credit card offshore transactions to determine the figure that will be reimburse to offshore account. 
Prepare schedules and instructions to corporate loans department and treasury department for re-imbursement of offshore VISA Settlement Account with SCB NY with funds recouped from First Bank VISA cardholders for transactions done internationally 
Review and resolve discrepancies and issues raised on domiciliary accounts as related to 

VISA Int’l transactions 
Monitor the VISA Settlement Account with SCB NY to ensure it is adequately funded to receive the daily Net Settlement amounts. VISA AC
Advise treasury deal margin for VISA ACOB currency conversion for the bank to buy dollar and we receive the naira equivalent at an advised rate.
POS ACQUIRED DOLLAR process for settlement of merchants for transactions consummated on the merchant’s terminal.
As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook 


Job Requirements:


Minimum Education: B.Sc/Hnd In Any Discipline, Preferably A Numerate Discipline.  
Familiarity with electronic banking products is very essential. – analytical skills and willingness to learn is key recruitment criteria. more

Job Description


Daily download of all settlement reports from the Settlement portals for the following products and archive them on Rubik DB.
Extraction of transactions from the reports, analyzing downloaded reports and preparation

of excel worksheet template to reconcile with the settled NIBSS amounts.
Analyzing daily automated Settlement reports with individual downloaded reports... to ensure accurate settlements.
Ensure discrepancies observed in Settlement are escalated to Interswitch on Interswitch portal for prompt resolutions. Proactively follow up until fully resolved and also to relevant parties involved which is peculiar to each settlement.
Ensuring that VAT is taken from income values as expected using 7.5/107.5% vat inclusive formula.
Review of entries before posting ensuring that the right accounts are being debited/ credited.
Liaising with relevant parties, Interswitch, Reconciliation team on issues that may arise from wrong settlement from the switch or unfunded accounts for prompt resolution
As part of the Bank’s Information Security requirements, maintain the security of all
Information entrusted to the staff and complied with the principles and policies in the Information Security Handbook


Job Requirements:


Minimum Education: B.Sc/Hnd In Any Discipline, Preferably A Numerate Discipline.  
Minimum of 4 years experience in a similar role. more

Job Description


Analyze MasterCard Int’l Net settlement advisement (NSA) to ensure that settlement amount agrees with amount received from MasterCard.
Review of T461, T140, T464, T057 files to extract settlement summary details for posting.
Process Int’l Settlement and identify exceptions. Also, recognize income, expense and other settlement details. 
Acquirer transaction settlement... including settlement of transactions done by all variants of MasterCard cards issued by other banks on First Bank’s ATMs bank-wide (local and cross border).
Issuing transaction settlement including settlement of all transactions i.e Cross border transactions done by all variants of MasterCard issued by First Bank on Other Bank’s channels (ATM, POS, QR and Web transactions as well as settlement of Transactions for First Bank Subsidiaries. 
Review of issuing ATM, POS & Web transactions to ensure all settled transactions impacted customer’s account on Finacle. Extract details of transactions to impact customer’s account by generating transactions details include masked PAN, authorization ID, Card acceptor name, transaction dates, SSN, Auth ID and pass debit to identified accounts. 
Work with account monitoring team to ensure open items generated after reconciliation of Finacle online entries and ATM and POS International transaction settlement entries to ensure accuracy in settlement of all transactions done by our cards offshore and to prevent loss of funds. 
Analyzing MasterCard transactions trends and advice e-business group to enhance decision making during their product review session. 
Proactive processing of USD refunds, purchase transactions and other credit adjustments received from MasterCard through settlement to customer’s account to manage customer dissatisfaction.
Review customer’s Mastercard Block lien complaints from contact center, LOU or branches to investigate and determine status of transactions and advise customers on failed/Successful transactions.  
Settlement of acquired cross border transactions done via POS or MasterCard Payment Gateway System (MPGS) to respective merchants’ accounts 
Re-imbursement of MasterCard Nostro account for transactions done offshore by our cards.
Processing of sales of funds to Treasury on MasterCard transactions to ensure settlement debit is nil off.
Monitoring all MasterCard Offshore and Nostro accounts to ensure entries are properly captured. Respond by posting corresponding entries to offshore postings into mirror accounts to balance the bank’s books. 
Ensure data integrity and compliance with Payment Card Industry Data Security Standard while dealing with cardholder information during transaction settlement/review.  
As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook 


Job Requirements:


Minimum Education: B.Sc/Hnd In Any Discipline, Preferably A Numerate Discipline.  
Minimum of 4 years of experience in  a similar role more

Job Description


Process production of all EMP credit cards 
Resolve all queries, disputes and issues on card production 
Responsible for follow-up with the Third Party Processor for generation of card personalization files
Download of failed jobs, reprocess and notify branches of request status
Responsible for communicating to Logistics Team on status of produced cards 
Responsible... for the generation of daily, weekly and monthly reports on Credit card production to management
Comply with the principles and policies in the information security hand book


Job Requirements:


Minimum Education: First degree in any discipline
Minimum of 5 years banking experience. 
Operational knowledge of electronic payment card 
Previous knowledge in banking operations is key more

Job Description


Daily of reconciliation of assigned GL account (receivable and payable)
Daily investigation of open items
Escalation of open item to stakeholder for prompt resolution 
Investigation of suspicious transactions and prompt escalation to head account monitoring
Liaising with internal & external stakeholders


Job Requirements:


Minimum Education: B.Sc/Hnd In Any... Discipline, Preferably A Numerate Discipline.  
Minimum of 2 years experience in a similar role. more

Job Description


Conduct a first- level authentication check on prepared Etranzact settlement data upload file  (session 1-4) 
Settlement of Customs duties processed on Paydirect platform daily.
Quarterly Reconciliation of Customs Duties payments.
Settlement of Airtime and Non Airtime Billers payment on BAP platform daily.
Processing  and dispatch of Pin Mailers for Visa Debit... Multicurrency cards.
Processing of Card Transfer request on Helpdesk on a daily basis.
Responsible for the compilation and upload  of monthly reports on the Customs Platform. 
Processing and dispatch of Diaspora Pin Mailers on a weekly basis. 
Processing of Card Closure request on Helpdesk on a daily basis
Resolution of failed transactions initiated by various customers on inhouse application platform.
Handling of Branch’s enquiries via mails and Helpdesk on a daily basis. 
Call over of processes handled on a daily basis. 
Participation in meetings and training sessions with relevant stakeholders.
Reviews and updates the team’s processes in the department’s SOP.
Supervision and monitoring of record keeping of documents for Customs and pin mailer
Engages the biller on unavailability of transaction report required for settlement
Comply with the principles and policies in the information security hand book


Job Requirements:


Minimum Education: First degree in any discipline
Minimum of 5 years banking experience. 
Operational knowledge of settlement processes
Previous knowledge in banking operations is key more

DUTIES & RESPONSIBILITIES


Support the Team Lead in media planning and guidance across the group to drive PR optimization of events and activities
Develop and disseminate press release features; and photo stories across the media to generate publicity and positioning of the brand
Support the team lead in implementing crisis management initiatives to mitigate against reputational risks and... build positive PR capital
Support the team lead to conduct media monitoring and analysis across news and PR channels for Banks and Holdco along the lines of agreed metrics.
Proposal review and analysis to identify opportunities that promote brand image building and strengthened relationship with the media
Feature articles commissioning to the media to drive Top of Mind Awareness of the brand through brand positioning as a clear leader in various products and services
Support the team lead in coordinating media participation at the bank’s events, publishing of post event reports and news stories to generate awareness
Daily News Report to management
Payment processing to partners and stakeholders


JOB REQUIREMENTS

Education 

Minimum Education: First degree in Mass Communication, Marketing or social sciences-based discipline.

Experience

Minimum 2 - 5 years significant work experience to include firsthand interaction on corporate communications related tasks in the Banking; Telecommunications; or agencies in the corporate communications industry. more

Job Description


Develop processes, procedures, models and other structures to report the bank’s performance across the lines of business
Run perodic procedures to generate, validate, correct, and finalize MIS reports and dashboards to determine performance at SBU levels and for individuals, teams, groups in each SBU in line with the banks’s line of  business hierarchy
Develop, implement,... manage and maintain the MIS and performance dashboard reporting applications
Generate actionable analytics and insight on the bank’s growth, profitability, sales, competitivesss etc on multiple products, channels, and lines business
Facilitate robust performance dialogues with Bank, SRF & SBU Excutives (MPR, QPR, Exco Retreats) in conjunction with the Unit Head and HoD
Propose and drive revenue and cost optimization based on insight and analytics
Provide actionable insights and analytics as may be required to drive and optimize the bank’s performance 
Drive and track strategic initiatives, process improvement and automation projects as may be assigned by Unit Head, Budgeting & Analytics or GH, BPM
Any other duty as may be assigned by Unit Head, Budgeting & Analytics or GH, BPM


Job Requirements: 


First Degree in Accounting, Finance, Economics, Science or Engineering. 
Master’s Degree/Professional certification in Accounting or Finance.
Ten years’ industry experience and at least five years in a MIS, Finance or accounting role.
Experience in MIS (Management Information System).
Proficiency in Microsoft office suite, MS access, SQL, etc.
Experience in Finance or Accounting. more

Job Description


Implement Technology Category Management strategies and activities across multiple dimensions, including category analysis, contract implementation, and supplier relationship improvement initiatives to increase market competitiveness and sustain ongoing category improvements
Proactively work with Category Manager (Technology) to identify and plan category related... procurement activities for the financial year and periodically review category spend to identify and pursue strategic sourcing and demand management opportunities
Execute Go-To-Market strategies utilizing an end-to-end value chain approach -specifically, obtain complete and accurate business requirements from the end users, develop RFx (RFI/RFQ/RFP) documents and identification of qualified vendors; manage source to contract until PO Is created
 Collate responses from vendors and liase with the various committee (TEC, PMC) for evaluation
 Ensure compliance to the Bank’s Procurement Policy, standards and guidelines for all category related products or services
 Conduct vendor contract negotiations with suppliers to procure category related products/services to ensure best value regarding pricing and quality 
 Ensure adherence to defined parameters for quality assurance of goods/services received as well as the escalation route for complaints/rejection.
 Prepare periodic report of trend analysis for procurement volumes and cycles to support the various category management activities
 Proactively perform market surveys to verify competitiveness of purchase prices and best value goods specifications for procurement categories  
 Identify relevant external market trends with respect to the technology industry   
 Provide input for supplier appraisal via supplier audits, performance evaluations etc. to validate ability of suppliers to meet defined standards and rate suppliers accordingly
Collaborate with centralized admin for invoicing and payment of suppliers and resolve or escalate identified issues (if any)
Supervise and coach Category Analysts
Undertake any other responsibilities as requested by the Category Manager in accordance with the scope and responsibilities of the role
Comply with the principles and policies in the Information Security Hand book of the Bank


Job Requirements/Qualifications


BSC. (First degree) Social Sciences.  
Higher Degrees/Professional Certifications (an added advantage).
Minimum experience: 5 years relevant experience in Procurement, inventory and market 
Minimum of CIPS Diploma or relevant certifications (CPIM, CPP, CSCP) more

JOB OBJECTIVE(S)

To identify potential collaborations with FinTech partners or Tech-startups to build innovative solutions with speed and faster time to market, using unique services based on operational and business requirements. 

DUTIES & RESPONSIBILITIES


Oversee the identification of potential FinTechs, Tech start-ups and ecosystem partnersto create value for the banks’ customers... via the most convenient channels and ultimately creating stickinessforthe bank’s products.
Drive Identification ofspecific FinTech’sthatwill help the Lab fulfil itsmandate in building newdigital experiences and deepen its visibility in the Fintech ecosystemspacewhile strengthening the bank’s competitive advantage.
Utilize framework of engagements between FinTechs and the Bank to harnessideas generated in building newproductsin the Lab.
Research and information gathering ofmarkettrends and needs, evaluate research resultsto deliver competitive differentiation productsthat meetthe bank’s digitalstrategic objectives.
Responsible for forging new relationships with relevant external organizations and networks in enhancing value propositions on either current product offerings or newproducts ofthe Bank especiallywith partnerships that require technical integrations: FinTech’s, Hubs, and other partners within the industry.
Work strategicallywith software and digital partnerswithin themarketplace.
Maintain confidentiality of all Information entrustedwhile delivering projects.
Comply with the principles and policiesin the Information Security Handbook.
Performotherfunctions as may be required forthe businessto achieve itsstrategic objectives


JOB REQUIREMENTS 

Education 


First Degree in Computer Science or Engineering Experience
Minimum experience –Over 7 years’ experience business strategy&analysis into consumer facing products more

JOB OBJECTIVE(S) 

To identify potential collaborationswith FinTech partners or Tech-startupsto build innovative solutionswith speed and faster time to the market. 

DUTIES & RESPONSIBILITIES 


Collaborate with Products and Marketing&Communications teams to ensure smooth design, implementation and launch of assigned solutions from forged partnerships.
Identify strategic collaborationsto... support the development of a product’s value propositions and monitor direct and indirect competition.
Activemanagement of collaborations and strategic management of FinTech’s, Tech-startups or vendors to optimize and differentiate the bank’s products and services.
Planning and managing all productlaunch campaigns, evaluate, and presentresults, to all stakeholders’ initiatives in the bank.
Organize key initiativessuch as Fireside chats, Hackathons and STEM education buildersthat will help discover newideas aswell as deepen our visibility in the Fintech ecosystem.
Assist in mapping prospective startup ecosystem and strategies for engaging potential FinTechs and Tech Startups and ensure conceptual agreements aremet on both sides.
Ensure regular reviews to ensure the bank is engagingwith the rightsoftware and digital partnerswithin the tech- ecosystem.
Maintain confidentiality of all Information entrustedwhile delivering projects.
Comply with the principles and policies in the Information Security Handbook. Perform other functions as may be required for the business to achieve its strategic objectives


JOB REQUIREMENTS 

Education


First Degree in an IT related Discipline Experience
Minimum experience – 2 years’ experience in businessstrategy &analysisinto consumer facing products more

JOB OBJECTIVE(S)


Represent the customer to the development team
Drive the product management process from conceptualization to delivery
Translate product requirements to user stories
Manage and prioritize the product backlog 


DUTIES & RESPONSIBILITIES 


Work in an agile environment where you will collaborate with a squad of highly skilled tech team to ideate, prototype,... iterate and develop our products
Translate ideas into strategy and features٫ and drive product development from start to finish
Maintain the product backlog, create feature descriptions to provide guidance to Engineering team, alongside facilitating refinement and planning sessions
Provide user stories to cross functional teams and define the business-driven acceptance criteria
Decompose, refine, and document high-level requirements into detail and abstract up from low-level requirements to a general understanding. Ensure customer needs are distinguished from the underlying true business needs
Develop user flow diagrams, and low-fidelity prototypes as part of product documentation
Identify areas for improving or updating our products based on thorough research and deep analysis
Define acceptance criteria and critical metrics that define the success of a technology solution, and continue to monitor throughout the production lifecycle
Facilitate Product Backlog Refinement sessions
Scope and prioritize activities based on business and customer impact
Build and implement product strategies consistent with company vision.
Retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products.
Collaborate with stakeholders/senior management to create product plans and roadmaps.
Supervise and support product managers and coordinate cross-functional teams.
Prepare and review product requirements documents (PRD).
Contribute to crafting and continuously fine-tuning our product management process


JOB REQUIREMENTS

 Education


Minimum Education: First Degree in an IT related or other non-IT related discipline Experience
Minimum experience – 2 years relevant experience in electronic banking product development and support more

JOB OBJECTIVE(S) 


Design and development of fully functional products
Create design concepts and drawings to determine the best product
Perform research on product technologies and structures to implement into design concepts
Maintain up to date on current industry trends and market conditions
Modify and revise existing designs to meet customer expectations


 DUTIES &... RESPONSIBILITIES 


Collaborate with product managers, engineers, UX writers, and other product designers to solve high impact analytics problems and ensure optimal product, tech and design collaboration.
Take broad, conceptual ideas and turn them into something useful and valuable for our users
Contribute to all stages of the design process from user research to wireframes and shipping the product
Develop wireframes, intuitive and interactive prototypes, specification and other design documents to communicate design ideas and intent to team/s.
Regularly give and receive feedback on design iterations
Communicate design goals and specifications to the engineers responsible for building them
Contribute to establishing a design system to create efficiency in prototyping and development
Show understanding of all product brands and cascade down to the team members
Be an advocate for the customer insights and feedback
Evaluate user experience to impact strategy and roadmaps
Level up our team, share knowledge, and help evolve our tools and best practices.
Contribute to high-level strategic decisions with the rest of the team
Give and solicit feedback from other designers to continually raise our bar for quality
Identify the needs of our users and improve on existing features • Be a proponent of research amongst colleagues
Collaborate with the Scrum Master on the product backlog prioritization to ensure incremental delivery of features • Present product ideas to relevant team members for brainstorming
Suggest improvements to design and performance


JOB REQUIREMENTS 

Education 


Minimum Education: First Degree in an IT related or other non-IT related discipline


Experience


Minimum experience – 2 years relevant experience in UI/UX or Product Design. more

JOB OBJECTIVE(S) 

The Software Development Team Lead will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Software Development Team Lead will provide technical and team leadership through coaching and mentorship. 

DUTIES & RESPONSIBILITIES 


Guide team development efforts towards... successful project delivery.
Provide technical leadership to teammates through coaching and mentorship
Maintain high standards of software quality within the team by establishing good practices and habits.
Identify and encourage areas for growth and improvement within the team.
Collaborate with othersoftware developers, business analysts and software architects to plan, design, develop, test, and maintain w business applications
Assist in the collection and documentation of user'srequirements, development of user stories, estimates and work plans.
Prepare reports, manuals and other documentation on the status, operation, and maintenance ofsoftware.
Design, develop, and unit test applicationsin accordance with established standards.
Participate in peer-reviews ofsolution designs and related code
Package and support deployment of releases.
Work with teammatesin the migration of legacy applications to current technologies.
Develop, refine, and tune integrations between applications.
Analyze and resolve technical and application problems.
Assess opportunitiesfor application and processimprovement and prepare documentation of rationale to share with team members and other affected parties
Adhere to high-quality development principles while delivering solutions on time and on-budget. Provide third-level support to business users
Research and evaluate a variety ofsoftware products.
Develop new user-facing features
Build reusable code and librariesfor future use
Ensure the technical feasibility of UI/UX designs
Optimize application for maximum speed and scalability
Assure that all userinputis validated before submitting to back-end Provideslevel 3 supportfor production applications
Maintain confidentiality of all Information entrusted while delivering projects.
Complywith the principles and policiesin the Information Security Handbook.
Performs other functions as may be required for the business to achieve itsstrategic objectives.


JOB REQUIREMENTS

Education


Minimum of a first degree or its equivalent in Computing or related disciplines
Masters, MBA or a recognized professional certification will be an added advantage


Experience


5+ years’ experience as a Software Developer
Prior experience in a technical leadership position more

JOB OBJECTIVE(S)

Performs the following key functions at the Digital Innovation Lab:


 Facilitate Agile Processes
Removing Impediments in Project Delivery
Coach the Team on Agile and Scrum Principles:
Stakeholder Communication and Alignment:
Champion Innovation Culture:
Team Performance and Health Monitoring:
Facilitate Sprint Goals and Backlog Refinement: 


DUTIES &... RESPONSIBILITIES

Facilitate Agile Processes:


Guide teams through agile Scrum ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, Sprint Reviews).
Promote adherence to agile methodologies while ensuring compliance with banking regulations and policies.
Collaborate with Product Owners to refine and prioritize the product backlog, focusing on customer-driven financial innovation.
Drive and monitor AGILE delivery process as a methodology for implementing innovative solutions in the Lab.


Remove Impediments:


Identify and help remove obstacles that hinder the team’s progress, ensuring they can focus on delivering quality work.
Coordinate with external teams or departments to resolve blockers.


Coach the Team on Agile and Scrum Principles:


Educate team members, stakeholders, and the organization on Agile methodologies and best practices.
Guide the team on how to self-organize, prioritize tasks, and deliver incremental value.


Stakeholder Communication and Alignment:


Liaise with Product Owners, stakeholders, and leadership to ensure that the vision and goals of the lab's projects are well understood by the team.
Report on the progress of the sprints, potential risks, and impediments to key stakeholders.


Champion Innovation Culture:


Promote a mindset of experimentation, innovation, and collaboration.
Facilitate brainstorming sessions, workshops, and cross-functional collaboration to foster innovation.
Encourage creative problem-solving and quick adaptation of new ideas into sprints.


Team Performance and Health Monitoring:


Ensure that team dynamics are healthy and sustainable.
Identify potential areas of team fatigue or burnout and address these issues proactively.


Facilitate Sprint Goals and Backlog Refinement:


Assist the Product Owner in refining and maintaining the product backlog.
Ensure the Sprint goals are clearly defined and achievable.
Maintain confidentiality of all Information entrusted while delivering projects.
Ensure compliance with the principles and policies in the Information Security Handbook.
Perform other functions asrequired to supportthe business in achieving itsstrategic objectives


JOB REQUIREMENTS

Education


Minimum of a first degree orits equivalent in Computing or Technology related disciplines
Masters, MBA or a recognized professional certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM))will be an added advantage


Experience


A minimum of 3 years’ relevantworking experience in an agile environment more

JOB OBJECTIVE(S) 


Performsthe following key functions at the Digital Innovation Lab:
Defines and executes a high-level software architecture, including its main components and interfaces.
Ensures seamless interaction between system components and external systems within and outside the Lab and bank.
Establishes a clear architectural vision to guide solution development, ensuring mutual... understanding among all stakeholders involved in product development.
Designs the infrastructure that supports solutions from the Lab, collaborating with internal and external teams—Test and Production environments.
Oversees solution deployment and provides ongoing support for solutions developed by the Digital Innovation Lab.
Designs, automates, and optimize deployment pipelines for efficient and reliable software delivery.
Bridges the gap between software development and IT operations, enabling faster, more efficient, and more reliable software deployment. 


DUTIES & RESPONSIBILITIES 


Design and review the working architecture to support solutions developed by the Digital Innovation Lab or outsourced to third parties, ensuring the architecture aligns with customer requirements and leverages available technologies.
Perform solution deployment, support, and maintenance for all Digital Innovation Lab solutions.
Collaborate with development teams and oversee the entire software development lifecycle.
Manage and oversee IT systems and networks supporting Digital Innovation Lab solutions, ensuring they meet functionality, performance, resilience, reusability, comprehensibility, scalability, security, technology constraints, and trade-offs, in collaboration with the bank’s CIO functions.
Ensure effective communication of technical requirements to all stakeholders, including business and technical teams, regarding solutions from the Lab.
Define software engineering standards and ensure successful deployment, seamless operation, and optimal performance.
Participate in idea-generation sessions, providing guidance on architecture and infrastructure requirements for proposed ideas.
Develop and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines to automate application deployment
Implement monitoring tools to ensure system reliability and performance. more