Job Description


Process production of all EMP credit cards 
Resolve all queries, disputes and issues on card production 
Responsible for follow-up with the Third Party Processor for generation of card personalization files
Download of failed jobs, reprocess and notify branches of request status
Responsible for communicating to Logistics Team on status of produced cards 
Responsible for the generation of daily, weekly and monthly reports on Credit card production to management
Comply with the principles and policies in the information security hand book


Job Requirements:


Minimum Education: First degree in any discipline
Minimum of 5 years banking experience. 
Operational knowledge of electronic payment card 
Previous knowledge in banking operations is key