Reports To: Chief Sales & Distribution Officer

Division: Sales & Distribution

Mission


To provide administrative support services to the office of the Chief Sales and Distribution Officer and thus contribute to the smooth operation of the department.


Description


Act as the point of contact to the Chief Sales and Distribution Officer (CSDO), handling and distributing... confidential mails, telephone calls, faxes, etc.
Develop and maintain an efficient documentation and filing (electronic and hard) process.
Manage sensitive matters and information regarding peculiar issues within the department.
Co-ordinate and manage CSDO's calendars, travel arrangements and schedules, negotiating potential conflicts and determining feasible alternatives.
Perform a diversity of secretarial and administrative support activities including composing memos and correspondences, compiling reports, creation of spreadsheets and manipulation of spreadsheet data.
Cross-examine documents for CSDO’s review to ensure quality control and compliance to MTNN policies.
Collate monthly activity reports from the different units within the assigned department for the CSDO’s review.
Perform quality control checks on assigned CSDO’s presentations, to ensure proper formatting and elimination of errors.
Prepare meeting/conference logistics and host visitors on behalf of the CSDO.
Process all requisitions for the CSDO’s office.
Respond to customer (internal/external) queries and requests on non-technical issues and escalate to the CSDO when necessary.


Education:


First degree in any related discipline 
Fluent in English 


Experience:

1 - 3 years’ experience including: 


Experience working in a medium-sized organization more

Division: Marketing

Mission:


To support the development, implementation, and performance monitoring of voice propositions and initiatives.
Provide relevant and up-to-date information to aid proper decision-making within the authority limits of the voice business manager.


Description:


Provide input into the development of marketing plan that plays a role in effective product... development, launch and quality adoption within the voice business.
Monitor projects and ensure they are delivered to budget and on time.
Implement marketing strategies and initiatives to drive acquisition, usage, and revenue growth of MTNN’s voice customers.
Support in the coordination of voice business promotion, product launch and re-launch from end-to-end.
Develop work implementation plan, ensuring it is in alignment with the business strategy of the segment.
Continuously identify, review and monitor demographic profiles for MTNN voice business. 
Work with the Voice Business Manager in the development of advertising/communication concepts in support of MTN’s brand building initiatives that can be successfully executed in the Voice Business.
Support in building the Voice Business through advertising, media and any other marketing means while managing relationship with key media agencies daily.


Education:


First degree in any related discipline 
Fluent in English


Experience:

3 – 7 years’ experience in an area of specialization; with experience working with others


Customer contact and understanding of consumers. 
Marketing plans, advertising materials and product life cycle monitoring
Experience in Telecommunications Industry/FMCG more

Reports To: Manager - Logistics and Warehouse East

Division: Finance

Mission:


To support the logistics processes which covers storage and transportation of requirements for Trading Stock and Fixed Assets. 
Also responsible for planning & management of deliveries, management of inventory returned from site/customers including receipt, repair / replacement by supplier or declared as... scrap and disposal.  


Description:


Manage Inbound Transportation

Update carrier rates and setup Related Carrier Configuration in oracle
Responsible for arranging / obtaining the customs clearance documents and verifying the accuracy & completeness against stipulated requirements
Prepare Import Customs Documents as per the statutory guidelines
Assign shipment to the supplier as per the Approved Supplier List (ASL) and track status for reporting


Manage Inbound Operation

Receive Advance Shipping Notice (ASN) from supplier and update the oracle
Schedule receipt based on the ASN received and arrange for logistics   
Update/ maintain Shipment Line Groups and Expected Shipment Lines (lines refer to shipping routes). Verify that required fields have been updated
Participate and provide inputs in ad-hoc meetings
Execute day-to-day operations
Resolve operational issues
Escalate issues and requests as required


Manage Outbound Operations

Arrange deliveries for the orders in case of parcel shipment and Full Truck Load (FTL) / Less than Truck Load (LTL)
Ship/ deliver orders for Service Order or Preventive/ Scheduled Maintenance
Verify quantity and item details being dispatched matches with the delivery order/dispatch note


Manage Outbound Transportation

Liaise with the LSP for the delivery status
Track the shipment and escalate to the Supervisor in case of any deviation from the schedule 
Assist the Supervisor in planning the logistics for outbound operations and provide relevant information to the Supervisor
Prepare / arrange for transport related documents   


Reverse Logistics 


Education:


First degree in related discipline 
Fluent in English 
CISA, CIA or experience in internal audit function


Experience:

3-7 years’ experience which includes


Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
Experience working in a medium organization.
Experience in internal audit function more

Division: Finance

Mission:


Monitor, review and generate reports on Trade partners and credit customers’ performance in line with the credit management policy in order to grow revenue


Description:


Regular follow up on postpaid ’s transactions to ensure compliance with credit terms
Prepare reports periodically according to reporting deadlines.
Generate credit performance... report indicating the ageing of debts and collections.
Generate and evaluate Trade Partner and customer credit status, credit utilization and credit sales reports.
Receive, prepare and manage correspondence related to assigned credit activities.


Education:


First degree in Business Administration, General Management, Finance, Economics or Accounting
Professional Certification in risk analysis, assurance or audit or an equivalent professional certification in Business Administration or General Management or Finance
Fluent in English 


Experience:

3-7 years’ experience in an area of specialization; with experience working with others


Experience working in a medium organization 
Experience in lending, loan performance review, audit, risk and/or compliance or risk consulting.
Accounting/Bookkeeping experience with good knowledge and use of MS Office more

Reports To: Senior Manager - Network Regional Coordination Eastern Region

Division: Network

Mission:


To provide line management functions for the Network Group’s resources in the region and act as primary interface with MTNN management for technical/engineering responsibility and authority within a region. 
Represent NWG on technical, business and regulatory matters in the... region
Oversee the activities of the Managed Services Vendors in the region and ensure delivery of set quality targets for the region
Oversee the activities of Tower providers in the region through governance.


Description:


Implement procedures, processes and systems to track and monitor Network service quality and customer-service standards within the region. 
Ensure coordination of all operations and optimization activities towards meeting set KPI and customer experience targets. 
Own end to end network and customer experience KPI's within the region.
Ensure effective distribution, utilization and management of staff and resources in the region to achieve agreed objectives
Design, plan and maintain guidelines/standards from centralized functions and translate into executable activities with regional staff. 
Develop and produce reports to evaluate/benchmark regional performance in accordance with Network Division guidelines.
Rate vendor performance and indicate areas of improvement as well as timelines for improvement. 
Ensure network prioritization is maintained in line with P10 objectives. 
Monitor network performance and configuration to ensure conformance with formulated performance strategy and KPIs 
Lead weekly review meetings with Vendor ensuring all activities within the scope are carried out as stated in the contract.


Education:


First degree in Electrical/Electronics and Telecommunications Engineering or related fields
M. Sc/MBA will be an added advantage
Fluent in English


Experience:

6 – 13 years’ work experience which includes:


Minimum 3 years’ experience working in the Telecommunications industry more

Reports To: Senior Manager - Network Regional Coordination Eastern Region

Division: Network

Mission:


To provide line management functions for the Network Group’s resources in the region and act as primary interface with MTNN management for technical/engineering responsibility and authority within a region. 
Represent NWG on technical, business and regulatory matters in the... region
Oversee the activities of the Managed Services Vendors in the region and ensure delivery of set quality targets for the region
Oversee the activities of Tower providers in the region through governance.


Description:


Implement procedures, processes and systems to track and monitor Network service quality and customer-service standards within the region. 
Ensure coordination of all operations and optimization activities towards meeting set KPI and customer experience targets. 
Own end to end network and customer experience KPI's within the region.
Ensure effective distribution, utilization and management of staff and resources in the region to achieve agreed objectives
Design, plan and maintain guidelines/standards from centralized functions and translate into executable activities with regional staff. 
Develop and produce reports to evaluate/benchmark regional performance in accordance with Network Division guidelines.
Rate vendor performance and indicate areas of improvement as well as timelines for improvement. 
Ensure network prioritization is maintained in line with P10 objectives. 
Monitor network performance and configuration to ensure conformance with formulated performance strategy and KPIs 
Lead weekly review meetings with Vendor ensuring all activities within the scope are carried out as stated in the contract.


Education:


First degree in Electrical/Electronics and Telecommunications Engineering or related fields
M. Sc/MBA will be an added advantage
Fluent in English


Experience:

6 – 13 years’ work experience which includes:


Minimum 3 years’ experience working in the Telecommunications industry more

Reports To: Senior Manager - Network Regional Coordination Eastern Region

Division: Network

Mission:


To provide line management functions for the Network Group’s resources in the region and act as primary interface with MTNN management for technical/engineering responsibility and authority within a region. 
Represent NWG on technical, business and regulatory matters in the... region
Oversee the activities of the Managed Services Vendors in the region and ensure delivery of set quality targets for the region
Oversee the activities of Tower providers in the region through governance.


Description:


Implement procedures, processes and systems to track and monitor Network service quality and customer-service standards within the region. 
Ensure coordination of all operations and optimization activities towards meeting set KPI and customer experience targets. 
Own end to end network and customer experience KPI's within the region.
Ensure effective distribution, utilization and management of staff and resources in the region to achieve agreed objectives
Design, plan and maintain guidelines/standards from centralized functions and translate into executable activities with regional staff. 
Develop and produce reports to evaluate/benchmark regional performance in accordance with Network Division guidelines.
Rate vendor performance and indicate areas of improvement as well as timelines for improvement. 
Ensure network prioritization is maintained in line with P10 objectives. 
Monitor network performance and configuration to ensure conformance with formulated performance strategy and KPIs 
Lead weekly review meetings with Vendor ensuring all activities within the scope are carried out as stated in the contract.


Education:


First degree in Electrical/Electronics and Telecommunications Engineering or related fields
M. Sc/MBA will be an added advantage
Fluent in English


Experience:

6 – 13 years’ work experience which includes:


Minimum 3 years’ experience working in the Telecommunications industry more

Mission:


To lead the development, execution, and governance of strategic partnerships and ecosystem initiatives that drive growth, innovation, and customer value within the Fixed Broadband (FBB) division.


Description:


Develop and execute strategic partnership frameworks aligned with FBB objectives.
Identify, onboard, and manage ecosystem partners, processes and dashboards across... technology, content, and service domains using advanced project management and analytics methodologies.
Drive co-creation initiatives with partners to enhance customer experience and value propositions.
Lead commercial negotiations, contract management, and partner governance.
Balance innovation with compliance and risk management.
Review market and contribute to the development of marketing strategies for MTNN FBB, demonstrating an understanding of MTNN direction and business strategies.
Develop, implement, and monitor partner performance KPI’s ensuring compliance with agreed KPIs.
Establish and maintain regular Partner and Eco-system governance processes. 
Monitor and optimize commercial outcomes from partnerships (e.g., revenue share, customer acquisition, ARPU uplift).
Facilitate all meetings and provide readout to program leadership and key stakeholders.
Collaborate with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.
Identify and escalate contractual issues problematic or inconsistent with company processes. 
Create Partnerships and Eco-systems notifications, participates in requests for proposals and various other contractual documentation. 
Maintain current knowledge of relevant contractual procedures and practices to appropriately analyze terms and conditions of contracts.
Evaluate operational issues and considerations in vendor contract enforcement and work with key stakeholders to administer well plans.
Create standardized material, forms, and documents for Partnerships and Eco-systems contract administration and management.
Provide support to various teams in terms of contract documentation interpretation.
Manage incentives and penalties, as appropriate, to drive the required Partner performance.
Train and develop personnel in the effective use of tools, products, and procedures and delivery training.
Participate in tool selection and development of vendor management tools


Education:


First  degree in Social science or any relevant discipline 
Post graduate degree in a related field or an MBA is an advantage 


Experience:

9 - 17 years’ experience including: 


Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry 
Worked across diverse cultures and geographies advantageous
4 years management experience in telecommunication industry and customer negotiations 
Strong negotiation, stakeholder engagement, and ecosystem orchestration skills more

Division: Sales and Distribution

Mission:


To manage and develop trade infrastructure and Financial Services through channels of distribution especially retailers, to ensure MTN dominance at retail in the assigned territory. 
To drive visibility and brand affinity within assigned territory for competitive edge.


Description:


Confirm  that  sub dealers and dealer branches are... contacted and stock receipt/movement verified. 
Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
Provide weekly/monthly sales activity report and market intelligence report to field service engineers
Monitor and report back on network quality and other sales impacting indices in territory covered
Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Direct all channel participants to MTN identified growth area within your territory
Establish consistent channel standards including branding as per channel recommendation.
Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
Resolve all issues/queries with regards to activations, products and promotions
Gather market information and provide feedback to management.


Education:


First degree Preferably social sciences
Fluent in English 


Experience:


1–3 years’ experience in an area of specialization, with experience working with others
Experience working in a medium organization
Sales and Marketing experience in a fast-moving consumer goods environment more

Reports To: General Manager - Regional Operations East

Division: Sales and Distribution

Mission:


To provide general administrative support to the regional Sales team.


Description:


Co-ordinate the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.
Maintain the consolidated regional field... coverage plans and track implementation through daily and weekly reporting by respective team members.
Collate all team member reports to ensure timely and organized feedback to respective channel units on programs and activities undertaken.
Assist in providing reliable and efficient administrative support services.
Monitoring the appropriate utilization of office supplies
Raise all requisitions for the department.
administration support for reception management
Ensure the security of records (files, etc.) and archival systems.
Custodian of channel databases within the region: conduct regular updates and ensure usability.
organizing staff travel and accommodation.
Process all departmental cash advances and expense reimbursements.
Escalate customer issues and ensure resolution and feedback to the sales team.
Assist in preparing required reports in support of business operations and management decisions.


Education:


A first degree in any related field
Fluent in English


Experience:


A minimum of 1–3 years’ experience in an area of specialization, with experience working with others
Experience working in a small to medium organization more

Division: Network 

Mission:


To provide effective change and service assurance function for technology services and manage the definition of services and service levels required to support the business and ensure that these services are provisioned successfully. Support project teams in integrating change management activities into their project plans.


Description:


Table all... Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issue an agenda and circulate all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration.
Liaise with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules.
Update the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.
Review all implemented changes to ensure that they have met their objectives and refer any that have been backed out or have failed.
Provide advice and support for the design, planning, development and introduction of new services, ensuring these are consistent with the principles and contractual agreements and that the suppliers are fully engaged and involved early to ensure they can provide appropriate and good value service offerings across the company.
Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
Work with project teams to integrate change management activities into the overall project plan.
Ensure appropriate and effective communications are in place for all stakeholders including ensuring escalation routes are clear and well managed and identifying needs, risks and issues and propose appropriate solutions and courses of action.
Analyze change records to determine any trends and produce regular management reports.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.


Education:


First degree in Elect/Elect, Computer Sc./Engineering or Project Management
Formal Project Management certification or training would be an advantage.


Experience:

6 - 13 years’ experience which includes


Experience working in a medium organization.
Experience in Radio and Microwave Projects delivery
Experience in operations or planning background in Telecommunications.
Project Management certification experience
High Proficiency in Excel and PowerPoint Usage more

Mission:


To operationalize and implement MTNN’s regional operations strategy within the regional environment and ensure that regional sales targets and service levels are achieved. 
To drive compliance and enhance MTNN’s corporate image and reputation by driving/championing the External Management Stakeholder Strategy.


Description:


Drive effective execution of regional... operational and business plans consistent with the vision, mission, core values and strategic plan of MTNN, and coordinate resources to ensure their proper execution. 
Facilitate the execution of the ROM Governance Structure and escalate variances promptly to the Sales & Distribution Executive.  
Identify and implement innovative, disciplined, and continuously improving business processes and systems in the region. 
Evaluate need and recommend opportunities for business development and expansion in the region. 
Develop weekly/monthly reports to track metrics/measures and monitor regional performance to ensure achievement of set targets. 
Review and evaluate regional performance on a continuing basis and provide direction for modification of systems and/or implementation of new systems. 
Support, communicate, reinforce, and defend the vision, mission, values, philosophy and culture of the organisation. 
Establish processes/standards and evaluation of systems and technologies with regards to customer experience.  
Anticipate and effectively deal with issues that could enhance the region's opportunities or adversely impact business results. 
Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across the region.   
Promote cross functional collaborations across all divisions/Units in the region.
Liaise with marketing division to drive key brand propositions within the regions 
Communicate MTNN value proposition to regional markets via appropriate media 
Drive an increase in MTNN’s Net Promoter Score 
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity
Implement Government Relations Strategy for the region in alignment with MTN Nigeria’s business direction to guarantee license to operate and business sustainability. 
Establish and maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government to effectively channel the goals and desires of MTNN. Furthermore, maintain positive relationships with local, state and federal government representatives, community leaders, and other external stakeholders as necessary in the overall management of the region to ensure harmonious relations are maintained. 
Coordinate liaison between staff in the region and ensure effective information and resource sharing to achieve desired objectives. 
Develop framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Business Development Department. 
Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the region. Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity. 
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.  
Coach and train regional team members to ensure the understanding of the objectives and goals of the region. Drive awareness of the set targets/requirements and regularly review their training needs. 


Education:


First degree in related discipline / Masters advantageous 
Fluent in English and language of country preferable 
Possession of a post graduate degree in a relevant discipline will be an added advantage.


Experience:

A minimum of 12 years of working experience, which includes:


Senior management track record of 3 years or more 
3 years’ experience in relevant industry/sector (FMCG/ Telecommunications/ Retail Banking/ service industry context) 
Experience working in a global/multinational enterprise (understanding emerging markets advantageous) 
Worked across diverse cultures and geographies more

Mission:


To integrate, operate and maintain Transmission equipment for Network Transmission Services


Description:


Provide remote online support to field engineers in resolving faults on the transmission network.
Troubleshoot and remotely resolve Transmission Equipment (CTN, OSN, PSS and NTP) related faults on the transmission network where applicable.
Implement critical... preventive or corrective maintenance on Transmission Equipment (CTN, OSN, PSS and NTP) on the transmission network and firmware/software upgrades.
Carry out routine maintenance on all NMS systems for Transport Support Services.
Implement various types of transmission cutovers.
Relate with support staff from various equipment vendors for resolution of major equipment or NMS problems.
Build and maintain a good relationship between all network-related sections, customers and product suppliers.


Education:


First degree in Electrical Electronics Engineering, Computer Engineering or a related discipline
Fluent in English


Experience:

3-7 years’ experience which includes


Experience working in a medium organization
Experience in Telecommunication industry, with specific experience using multiplexers microwave, satellite and fibre optic transmission equipment. more

Reports To: Manager - Self Service and Digital Platform Support

Division: Customer Relations and Experience

Mission:


To implement Customer service operational plans as it relates to digital services adoption and Self Service
To lead and manage a team of Customer Relationship Partners to deliver excellent customer care and implement customer service operational... plans.


Description:


Participate in the implementation of the back office and complain about operational plans.
Adhere to all defined operational guidelines.
Participate in the implementation of frontline empowerment business initiatives.
Participate in the research on MTN products and services in comparison to the competition.
Participate in research on new and emerging technology within the digital space.
Develop contents for frontline and customer empowerment.
Review of the knowledge base in line with changing business needs
Develop contents for training the MTN chatbot.
Review customer feedback as the need arises and leverage insights for process improvement.
Provide support for all ICT products and services.
Ensure customization of contents aligned to all customer interactive channels.
Participate in the development of contents for new products and services.
Troubleshoot devices and ensure education on new devices and technology.
Conduct root cause analysis on customer pain areas and translate to knowledge contents for frontline and customer empowerment.
Participate in user acceptance testing for new features on digital platforms.
Attend all relevant agile ceremonies as they apply to Scrum Project Management deployments.
Act as a change agent in the implementation of new initiatives both within the business unit and company-wide.
Assist in implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfaction.


Education:


First degree in any relevant discipline 
Fluent in English


Experience:

3-7 years’ experience which includes


Experience in design thinking
Experience in project management using agile methodology.
Experience in content development using Adobe Creative Cloud (Photoshop, After Effects, in-design, audition, illustrator, Adobe Captivate, Premier Pro, 3DMax, Cinema 4D, Maya)
Experience working in a medium organization.
Experience in pre- and post-video production activities
Experience in graphic and infographic design
Experience in UI and UX design more

Division: Finance

Mission:


To preserve shareholders value through effective and efficient running of the treasury back office, support and Position Treasury at the heart of Strategic  business Units of the company.  


Description:


Evaluate credit portfolio of various SBUs and ensure strategic alignment to MTNN objectives
Ensure debt to revenue ratio meet MTNN strategic... objectives and effectively manage/ reduce MTNN exposure to bad debt risk
Responsible for working capital management, risk management and efficient running of treasury operations and controls with the objective of achieving MTN corporate and financial objectives
Drive processes to ensure accounting of all treasury transactions on ERP and ensure completeness and accuracy of ledger entries on the ERP dashboard
Drive consistent application of MTN credit policy, collections and bad debts write offs across all revenue channels and ensure alignment with Board Approvals
Evaluate, develop and implement cash management systems to optimize efficiencies and constantly explore opportunities to maximize funds and working capital 
Ensure timely and accurate production and analysis of monthly liquidity measurements, liquidity transfer pricing charges and cash position and advise management on the liquidity aspects of its short- and long-range planning 
Maintain in-depth understanding of industry trends relative to treasury risk and loss avoidance
Support the GM Treasury with articulating a clear and compelling vision and translate strategy into a roadmap for success for Treasury Operations, Credit management and Working capital management 
Responsible for managing the value chain that supports the settlements of third-party obligations  
Ensure compliance to all exchange control processes, monetary processes and international trade policies 
Oversee the establishing of appropriate treasury operations and credit management policies and procedures and ensure continuous review and update of the unit's PPPs as changing conditions warrant and the business grows 
Ensure timely preparation of board papers 
Develop short/Medium term strategy for the Treasury Operations and Credit Management functions in MTNN 
Ensure prompt settlement of Third-party bills and obligations 
Management of exchange control process for all foreign obligation settlement to 3rd parties
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules
Identify training requirements of team members and develop program to address knowledge gaps
Lead in the development of new processes and improvement of existing ones as appropriate
Coach and train Treasury Operations and Credit management teams to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs


Education:


A first degree in a finance, Banking or accounting related social science discipline 
A professional accounting qualification, CFA chartered holder, ACI dealing certificate 
MBA is advantageous  
Fluent in English and language of country preferable


Experience:

9-17 years’ work experience which includes the following: 


Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry  
Worked across diverse cultures and geographies advantageous 
Understanding of risk management practices, financial market instruments and regulatory requirements in a Commercial bank/ Multinational Telecoms company  
Corporate Treasury Experience is mandatory  
Knowledge in front office treasury, money market and Fx structuring  
Extensive experience in liquidity management and accounts payable settlement  
Knowledge of investment portfolio strategy, banking, and financial instruments.  
General knowledge of GAAP and SEC reporting requirements for investments and other financial instruments. more

Responsibilities

Strategy Implementation:


Contribute to, challenge, and implement strategy for the Special Regulations function with specific reference to the Online, Digital and Fintech business units. 
Provide product development advisory services ensuring alignment of all activities undertaken in the unit to the strategy of the business and in compliance with the relevant... legislation.
Provide input into reviewing regulatory-related organisational activities pertaining to special regulation areas and applicable business units and recommend corrective actions where necessary.
Ensuring compliance with all special regulation areas and provide input into compliance issues in conjunction with Regulatory Compliance function.
Contribute towards long-term forecasts and predictions (2-5 years).


Operational Planning 


Ensure that operational targets are aligned to business strategy and that long term (1-2 years) implications of actions have been considered in terms of viability of the business from a broad perspective.
Consider the impact of solutions on other areas of the business, as well as on the interdependency of units.
Drive best practice, continuous improvement and innovation at process and procedure level within the Special Regulation Areas function and relevant business units.
Implement and fine-tune methods, processes, policies, and systems to enhance effectiveness and meet organisational goals.


Operational effectiveness


Negotiate and coordinate with relevant regulatory and government departments.
Manage regulation issues in terms of the Consumer Protection Act, Electronic Communications and Transactions Act, Electronic Communications Act, Independent Communications Authority of South Africa Act, Protection of Personal Information Act, Film and Publications Act and any other relevant legislation, regulations, and government policy. 
Proactively identify regulatory developments in and manage all regulatory issues linked with service to consumer or enterprise. Specific focus legislation, regulations, and government policy applicable to the fast-developing Digital, Online and Fintech sectors. Paying attention to new developments on Robotics, Machine Learning Artificial Intelligence, Fintech, Online Content Regulation, Audio and audio-visual content services, the Digital Economy and 4th Industrial Revolution. 
Proactively identify Product Development implication of regulatory developments.
Oversee all required regulatory reports and prepare regulatory submissions to consultations.
Oversee process to get regulatory approval and licensing. 
Oversee implementation of license obligations.
Analyse, determine, and advise on regulatory impact and requirements of new products and services. 
Represent MTN at relevant forums including industry forums, Ombudsman, Regulators, and other quasi-judicial bodies.
Manage litigation and investigations.
Accountable to develop a body of knowledge on the impact of legislation and regulations as it pertains to the special regulatory areas as well as analysing, co-ordinating and validating the regulatory environment from a consumer impact standpoint.


Customer Centric


Understand customer needs and regulatory requirements and provide advice to develop and fine-tune systems accordingly.
Adopt a proactive approach to prevent problems from arising in the future.
Drive continuous improvement as an important element of service delivery.
Identify trends / patterns pertaining to customers and suppliers and filter this information through the correct channels to continually improve all aspects of service delivery from a regulator standpoint. 


Compliance


Support Regulatory Compliance and Risk and Compliance function with regulatory reporting and development of CRMP’s including advising on the controls to be implemented to ensure compliance within the relevant business units. 
Provide support to develop compliance training and awareness programs on relevant areas of subject matter expertise applicable to the relevant business units. 


Ad-hoc Project Assistance


Contribute to MTN Group strategic investment initiatives (e.g., greenfield expansion and consumer and special regulatory aspects pertaining to local regulatory requirements during Mergers and Acquisitions).
Research and produce positions papers. 
Special projects within the regulatory space.
Participation in industry, government and regulatory working groups providing input based on area of expertise. 


Reporting


Collate and compile required reports (internal and external).
Submit reports and recommendations as required to General Manager of Regulatory and other departments as required.


Qualifications

Education:


LLB Degree
Admitted attorney 
BCom degree would be advantageous


Experience:


A minimum of 6 to 8 years’ experience in a commercial practise or corporate environment. 
Experience within the ICT, Fintech and or Telecommunications Regulatory environment would be an advantage.
Sound working knowledge and experience in interpretation of statutes and drafting opinions and submissions. 


Skills and other qualifications


Relevant regulatory knowledge within the South African context.
ICT, Fintech and Telecommunication Products and Services.
Systems training


Apply Before 10/08/2025 more

Responsibilities


Connectivity to Public Service Institutions
Maintain and update the master list of site allocations.
Track installation progress and mark completed sites.
Prepare and submit weekly, monthly, and biannual reports.
Liaise with Revenue Assurance to monitor SIM activity and escalate anomalies.
Manage acceptance certificates and validate supplier payments.
Ensure RICA... compliance and maintain secure documentation.


Zero-Rating of Public Benefit Organisation Websites


Manage and validate incoming ICASA requests.
Log and track implementation via ServiceNow.
Maintain a comprehensive list of zero-rated websites.
Prepare monthly internal and biannual external reports.
Monitor usage patterns and escalate potential abuse.


Administration & Compliance


Maintain structured filing systems for all documentation.
Track spend against budget and ensure audit readiness.
Support internal and external audits as required.


Qualifications

Education 


Diploma or Degree in Project Management, Business Administration, or related field.
Project planning diploma, or similar qualification or proven experience


Experience 


Experience in Project management
Diploma or Degree in Project Management, Business Administration, or related field.
3–5 years’ experience in project coordination, preferably in telecoms or regulatory environments.
Familiarity with ICASA or similar regulatory bodies.
Strong proficiency in Excel, SharePoint, and ServiceNow.


Apply Before 10/10/2025 more

Job Description

Mission/ Core purpose of the Job: 


To coordinate the execution of all marketing activities and marketing promotion plans within the Consumer Channels including coordination of all projects and events
To ensure best practice in marketing within the channel in alignment with organisational strategy
Ensure that execution of plans are aligned to local market... preferences


Context: 


Fast moving industry with constantly changing business requirements and technologies
Fluid complexities of customer expectations and demands
Highly competitive market with new and established competitors and aggressive competitor strategy and delivery
Highly dynamic and fluctuating Telecommunications industry
Total customer experience for MTN brand
Constantly changing consumer and market needs
Diverse needs in various local areas
Fast paced environment
Market dynamics and developments
MTN policies, processes and procedures
Regulatory industry norms govern MTN and partners
Highly pressurized, deadline-driven environment
Highly legislated / regulated environment requires compliance
Participative environment – highly diverse and team-focused
Reliant on third parties to execute functions


Key Performance Areas: 

Key Tasks: 


The coordination of marketing solutions and service excellence to ensure effective sales and promotions of products throughout the Branded Retail Channel
To understand, anticipate and capitalise on changes in consumer behaviour
Drive relationships with Internal and external stakeholders
To achieve measurable results


Operational Coordination and Marketing action plans alignment and implementation


Implement sales and service campaigns in alignment to branded trade marketing strategy, including mall promotions
Implement Regional planning in terms of marketing activities for the trade
Determine what activities take place in the region that generate sell through of product
Manage OEM model and OEM relations at Head Office
Ensure distribution of product
Review and implement MTN and OEM incentives in the trade environment.
Co-ordinate the execution of the marketing action plans across branded channel
Co-ordinate and use of the production POS material within the channel with external suppliers
Co-ordinate the use of all new POS and marketing elements with the region
To give feedback on regional promotion and incentive programmers to improve business.
Arrange and co-ordinate all regional activities, events, sponsorships within the Channel via BRID
Co-ordinate the dissemination of communication to region.
Make inputs with regard to the long term implications of action plans from a broad perspective (strategy of Branded Trade Marketing and BRID)
Drive best practice, continuous improvement and innovation at process and procedure level and ensure innovation to improve best practice
Identify and explore innovative ways to enhance the consumer channel performance and marketing mix
Understand, and collate innovate ways, and local requirements and action plans for the different regions in relation to the execution and implementation of the strategy and also liaise with the approved stake holders.
Co-ordinate the Implementation of BTL projects and elements
Coordination of production of BTL elements
Implementation of the BTL projects approved and execution of BTL elements
Ensure compliance of strategy to BRID and escalate non compliance
Co-ordinate the execution of sales via marketing activities at a regional level.


Relationship building and maintenance


Build and maintain relationships with all stake holders, including suppliers, stores, shopping malls and community leaders and representatives
Follow up on and respond to all queries
Maintain good communication and relationships with BRID


Report Generation


Generate Weekly & Monthly reports pre & post promotions, as required.


Budget Management

Contribute to the forecast and offer input into the budget for the unit


Manage and optimise the budget, ensuring all expenditure is in line with the agreed budget
Identify areas where money is lost and seek ways to reduce expenditure
Identify and communicate opportunities to generate additional revenue


Customer Satisfaction


Establish and build relationships with all relevant stakeholders
Align service delivery to local market segments
Understand customer needs and develop and fine-tune delivery accordingly
Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures
Put contingency plans in place to prevent delays and enhance the customer experience
Adopt a proactive approach to prevent problems from arising in the future
Initiate change to continually improve all aspects of service delivery
Drive continuous improvement as an important element of service delivery
Deliver measurable results


Supervisory / Leadership / Managerial Tasks: 


Build professionalism, loyalty and commitment to the organization
Ensure compliance of OEM’s and escalate if necessary
Have the self insight and flexibility to adapt to different situations
Manage boundaries that separate units in order to optimise effectivness
Live the MTN Brand


Role Dependencies: 


Co-ordinate the execution of the marketing activities across the region
Ensure that an appropriate local flavour or customisation is achieved in each local area with all promotions and marketing activities, but also ensure that these adjustments remain within the national framework
Ensure that all activities are culturally sensitive in the local areas.


Lateral Dimensions: 

Creativities (improvement/innovation inherent) 


Establish sound relationships with all stakeholders including external service providers, shopping malls, community leaders, centres of influence
Build and maintain sound relationships across the region, as above, and utilise these relationships to effectively execute marketing activities and promotions
Network extensively and build and maintain relationships (internal and external)
Apply market research in an optimal way to add as much value as possible to other areas of the business
Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage
Deploy and redeploy resources in the most effective way
Make continuous improvements at system, process and procedure level
Explore innovative ways to promote and market products and services, including customisation of activities to align to cultural preferences on the local markets
Define and exploit opportunities for improvement and innovation
Identify innovative ways to use minimum resources to achieve maximum outputs
Proactively seek information on business issues, particularly outside the National Informal Channels which may impact on the unit
Structure and build key customer insight, and communicate this to the business via vertical strategy documents
Manage business intelligence for key customers to identify trends and risks for MTN
Build and maintain brand credibility


Vulnerabilities (control span) 


Poor relationships impacting on poor cooperation and poor execution of strategy
Non-achievement of turnaround times
Limited resources
Ineffective support or resistance from key stakeholders
Inappropriate marketing execution due to cultural mismatch in local areas
Inappropriate marketing processes resulting in poor returns
Marketing activity execution that is not culturally aligned and sensitive, resulting in poor returns or negativity toward the brand
Ineffective product and marketing roadmaps and time to market
Lack of advertising and marketing support
Restricted channels of delivery
Poor strategy elements
Skills unavailability
Budgetary constraints that impact on the short and long term strategies that are being devised
Increasing pace of the business requiring fast turn-around times


Collaboration: 

Responsibility towards:


Direct reports: None 
Matrix reports: Trade Marketing Manager 
Key customers: Stores (owned & non-owned)  Key suppliers: Marketing, Contractors, Architects, Shopfitters, City Council 
Relations, etc.: Internal Departments, outsource companies, shopping malls, community leaders, suppliers, agencies, retail outlets (both owned and non – owned) 


Discretionary Space: 

Independent thought and Judgment: 


Work is done according to practical, clearly structured work procedures
Make decisions to drive adjust the execution of the marketing activities in order to align them culturally to the local market
Use information to deliver in-built excellence
Make judgement calls to ensure delivery of highest quality and excellence
Make judgement calls regards the customisation of given strategies into a local flavour, without transgressing the overall plan, policies or procedures
Prioritisation of work
Decision-making that is effective and responsible for profit and customer and business sustainability and growth
Implement efficiencies and effectiveness of systems and processes


Authorities: 


Engaging contracts with external suppliers, within parameters of event and budget Engaging with Shopping Centres and Venues within parameters of event and budget
Engaging with other internal and external stakeholders to ensure activities are delivered effectively across the region Minimum Requirements - minimum necessary, and not the ideal / preferred should be included.


Education:


Post matric qualification in marketing communications or similar relevant qualification (3 Year Bachelor's Degree)
Project planning diploma, or similar qualification or proven experience


Experience:


At least 3 years of Industry experience
Experience in the execution of marketing and promotions
Experience in Project management
Experience of Informal Markets
Market Insight


Training:


Procedures and processes
Products and Services
Systems training
Computer training
Project management
Marketing


Competencies

Knowledge:


Knowledge of quality standards
In-depth knowledge of standard operating procedures
Knowledge of MTN business processes and procedures
Computer Literate, including MS Office applications
Familiar with MTN products and services
Knowledge of market segmentation
Understanding of market research and ability to interpret trends


Skills / physical competencies:


Relationship skills – to build relationships to facilitate efficient execution of marketing activities
Priority setting skills – able to manage time, tasks, tools and outputs in order to meet pre-determined deadlines
Problem solving skills - practical troubleshooting
Communication skills (written / verbal)
Ability to coordinate and organise
Scanning skills – to search for new ideas, trends and principles
Business acumen –understanding of the business as a whole
Marketing acumen – in tune with customer and market needs
Negotiation skills
Analytical skills
Flexibility – the ability to adapt and change in the light of changing circumstances / new information
Culture diversity management skills
Stress management skills
Presentation skills
Ability to execute a mall type promotional activity


Behavioural qualities:


Team orientation – working in an integrated team environment
Strong relationship and networking skills
Influencing skills
Communication skills
Focus and persistence
Reliable and dependable
Assertive – being tough when necessary without fear or favour
Proactively drive the activities
Initiate ongoing changes to maximise productivity and influence the future
Focused and priority driven – staying focused amidst the multiple demands and expectations
Attention to detail
Highly driven and motivated individual, with strong personal presence, integrity and resilience
Decisive
Action-oriented
Diplomacy and tact
Relationship builder – strong people focus


General working conditions/ Inherent requirements/ Tools of trade 


Flexible working hours
Flexibility to travel (local)
Attending functions after hours
Flexible hours driven by deadlines


KPA Quality Standards/ Measures (KPI’S for job)


Quality of execution of marketing activities
All logistics arranged according to instruction and within budget
Relationships and networking
Queries resolved timeously
Expenditure within budget
Customer satisfaction index (CMAT targets)
Measuring market share and sales
Innovation, creativity and originality of event – “WOW” factor


Qualifications

Education:


Post matric qualification in marketing communications or similar relevant qualification (3 Year Bachelor's Degree)
Project planning diploma, or similar qualification or proven experience


Experience:


At least 3 years of Industry experience
Experience in the execution of marketing and promotions
Experience in Project management
Experience of Informal Markets
Market Insight


Apply Before 10/10/2025 more

Responsibilities

Key Deliverables


The GM: External Communication will be accountable to achieve the following objectives:


Strategy Development and Implementation


Lead the creation of the functional strategy in line with the overarching business goals
Drive effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and... roadmaps
Oversee regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem


Staff Leadership and Management


Build and manage a high performing team by providing leadership, role clarity, training and career development 
Source, induct and manage talent in accordance with legislative guidelines
Continually develop a culture of strong collaboration and effective team working
Ensure open communication channels with staff and implement change management interventions where necessary
Provide definition of roles, responsibilities, individual goals and performance objectives for the team
Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
Develop and implement a training plan in order to build and develop skills within the team
Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
Performance manage resources in accordance with HR policy and legislation where necessary
Actively participate in leadership team and develop skills of own team
Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance


Governance 

Strategic Meetings


Hold strategic meetings, ensure relevant participation and provide guidance and input in the various discussions 
Drive enterprise-wide conference participation framework, corporate affairs sponsorship and partnership initiatives, elicit inputs from relevant parties
Drive adequate risk mitigation and controls and elicit inputs from relevant parties
Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs
Drive approval process on new initiatives
Provide relevant budget for projects 
Prepare proposal on change initiatives SLA, policies and procedures


 Escalations


Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
Manage and provide solutions through stakeholder consultation where relevant


Function Tactical


Review all projects initiated (internal or global)
Review and finalise objectives, targets and budgets for the External Communications function as applicable
Review key risks, issues and dependencies and set mitigation actions
Develop and manage budgets 
Sign-off / make decisions regarding tactical changes
Chair tactical meetings


 Performance


Monitor performance and alignment with MTN global strategy
Ensure alignment between the various stakeholders and customers
SLA approval and exception performance review 


Reporting


Report on a periodic basis to the Group Chief Sustainability & Corporate Affairs Officer relating to progress made within the function and in accordance with the measurement metrics set by the organisation
Report on an ad hoc basis on specific projects, as required


Budgets


Develop and manage function’s budgets in line with business objectives
Develop and manage project initiative budgets in line with business objectives
Ensure that the cost of operations are reduced, in line with a least cost operating strategy stemming from the business drivers


Planning and Operations Leadership 


Curation of content strategy for MTN SA across the BU’s and functions
Identification of key strategic issues and conceptualisation of content that is appropriate for both internal and external stakeholders to positively promote the MTN Brand and Reputation 
Consolidation of Opco-wide content, generated by MTN Communication Champions who are guided to be ambassadors of the Brand in story telling
Management of publicity campaigns and determination of the appropriate platforms which will give positive publicity and PR mileage
Usage of key topical media conversations to build online presence that links back to ESG
Management of communication mediums and content tailoring, including portal websites, media platforms, social media, presentations, and speeches
Relevant updated MTN SA company profile, which is always ready for the different platforms
Accountability taken of MTN’s written content by external sources and continuous evaluation of their contributions
Proactive issue monitoring management of various channels and platforms 
Strategic usage of channels for proactive reputational communication opportunities through “news jacking”
Key advisory role, to exco with the Chief CA & Sustainability, in CRISIS MANAGEMENT


Continuous Improvement


Keep abreast of international best practice, technologies and industry trends.
Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of the unit.
Maintain an understanding of related systems in order to develop integrated systems and processes.
Keep up to date with new products and services and their impact on MTNSA
Understand and take cognisance of emerging markets and plan accordingly


People & Culture Management


Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
Create and implement personal development plans
Define the divisional KPAs and KPIs that will be cascaded down to each area
Manage Performance and identify training needs. Coach and guide subordinates
Enable and model healthy employee relations and collaborative teamwork
Manage diversity, develop, and embed an Employment Equity plan for the business area
Contribute to building a culture  of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
Act as an ambassador for the Consumer team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice


Qualifications

Education:


Minimum of 4-year tertiary degree (specialization in Business Communication / Public Relations / Marketing / as appropriate)
MBA or Masters (advantageous)
Relevant certification / accreditation / membership with professional body such as South African Communications Association, Exhibition and Event Association of Southern Africa (advantageous)  
Fluent in English and language of country preferable


Experience:


Minimum 5 -8 years’ experience in: 
In a Public Relations/ External Communication role 
Experience working in a global/multinational enterprise /FMCG 
understanding of emerging markets 
In managing staff
Knowledge of consumer data analytics, management, and platforms in a Techo environment
Experience in continuous improvement through the implementation of best practices
Understanding of emerging markets
Minimum 5 years of senior management experience in External Communications with specific focus on external communications, brand management, sponsorships and events
Worked across diverse cultures and geographies
Experience working in a medium to large organization 
Project management experience
Telecommunications industry experience 
Pan Africa multi-cultural experience


Competencies:

Functional Knowledge: 


Project Management
Engagement Program Design
External Branding and Design
External Communication 
Workforce Segmentation and Profiling
Leadership Influence 
Visual/Verbal design
Event/Project Management
Experience Management
Digital Platforms
Editorial and content writing
Reporting 
Global Working and Collaboration
Organisational considerations


 Skills


Strategy Formulator
Visualization
Decisive Problem Solver
Digital Mind-set
Innovative Value Creator
Culture and Change Champion
Leadership/Entrepreneurial approaches
Inspiring People Leader
Relationship Builder
Results Achiever
Operationally Astute
Organizational Agility 
Digital Mind-set
Dealing with ambiguity and complexity
Conflict Management
Negotiation skills
Project Management
People Management
Presentation Skills


Behavioural Qualities


Adaptable
Complete candour
Culturally aware 
Emotional Maturity
Innovation 
Integrity
Leadership


Responsibility towards: 


Key external stakeholders:  Investors, Media, Social Media, design company, third party technical teams other external contractors


Key internal stakeholders:    


MTN SA Business Leaders and Line Managers
Opco – Corporate Services & External Communication teams


Apply Before 10/08/2025 more

Division: Information Technology

Mission:


To be involved in all facets of Information security controls design, implementation, control assessments and optimization; implementation of ISO and NIST controls in line with the approved Cybersecurity Strategy; implementation of secure resilient technology that supports the business processes within MTN Nigeria. The position includes the... development, implementation and maintenance of quality plans and procedures that allows MTNN to respond to industry standards, relevant legislation and current best practices.


Description:


Ensure implementation of technical security standards/baselines across MTNN’s technology platforms as well as ongoing monitoring and reporting of compliance against the standards.
Ensure the integration of the MTNN’s technology platforms into the security compliance and monitoring eco-system both at opco and Group level then regularly confirm and report on ongoing effectiveness.
Liaise with other relevant functions to facilitate the timeous closure of incidents and vulnerabilities.
Ensure Security controls are regularly evaluated as part of the Security Assessment program with proposed remedial actions to address noted baseline variances.
Support the implementation of risk assessments exercises across the Information Technology function in order to trap and highlight information security weaknesses and advice on controls to mitigate those risks.
Implement standards for testing methodologies, techniques and procedures and conduct robust quality standard programme.
Lead IT Controls Assessments and compliance exercises.
Support controls design for Operating systems, Applications & Database Security, implementation, assessments & reporting.
Monitor the effective cascading of the Compliance strategy into the Compliance Monitoring business plans to ensure vertical alignment and horizontal integration with other interfacing strategies.
Monitor compliance to Information security policies, procedures and standards via a robust information security program/plan depicting continuous planned and ad-hoc audit and review exercises.
Liaise with other relevant functions/stakeholder to implement information security as defined by MTN Nigeria.
Manage escalating issues (within the information security domain) along with relevant stakeholders.
Assist relevant business owners and custodians in identifying and setting activities logs, audit trails, functional and technical requirements, and ensure adequate custody of such.
Provide adequate support for any escalated information security issues (when needed).
Perform Problem, Change, and Release & Configuration Management as it pertains to Information Security.                           
Specify, assist and delegate information security system integration concepts into SDLC process.
Drive the Automation of the Security Baseline configuration using Enterprise tools.
Serve as an internal information security consultant to MTN and advise on trending information security technologies/related regulatory issues.


Education:


Minimum of First Degree in Computer Science, Engineering, Information Technology/Systems or any related discipline preferred


Certifications:


Any of Certified Information Security Manager (CISM) or Certified Information Security Systems Professional (CISSP) will be advantageous,
A combination of Certified Information Systems Auditor (CISA) and any of Certified in Risk and Information Systems Control (CRISC) or Certified in Governance of Enterprise & IT (CGEIT), CCNA Security, CompTIA Security.


Experience:

3-7 years of work experience which includes:


Experience working in the Information Security domain.
Experience in the Cybersecurity Consulting, Digital Risks or Telecommunication sector is advantageous
Proven experience in Information Security related Governance, Technology Risk Management and Compliance, ITGCs & Automated Controls.
Experience conducting regular risk assessments to identify, evaluate, and prioritize cyber risks across the organization's systems, applications, and processes.
Experience in Data Privacy controls including knowledge of Data Privacy regulations.
Technical experience around Identity Access Management, Controls configuration management & automation using Puppet/Ansible/Chef, Vulnerability assessments and treatment, Technical systems baseline governance & Implementation.
Experience in identifying requirements, developing architectures, and deploying enterprise Security architecture, ensuring that the implementation adheres to standards and best-practices.
Knowledge of SQL is desirable – minimum Intermediate.
Experience with database security administration tools, security assessments and secure database configuration. more