• MTN
  • Ghana, Accra
Job Summary
• Provide commercial and financial decision insights, which drive business decisions and strategies towards achieving commercial performance.
Context:
• Evolving Digital Telecommunication business and business • Multiregulated • Increasing demand for digital experiences and data-driven decisions to keep up with customers. • A shift from share of market to share... of • Evolving business models and partnership • Brand Reputation • Increasing traditional and non-traditional competitors complimented by growing price wars.
Key Tasks:
• Develop scientific and robust methodologies for impact execution (Measurements & Evaluations) • Lead measurements and evaluations of all products, services, promotions, Events and commercial interventions to inform decision making actions. • Ensure daily, weekly, and monthly commercial performance reporting to War room and Commercial leadership. • Mine data and extract relevant insights for commercial decision • Develop automated dashboards for commercial • Support in developing CLTV and CVS measures for improving customer • Evaluate commercial performance at national, regional and district levels comparing to targets and business objectives. • Track Marketing Opex to ensure it is within budget to deliver on business • Reconcile monthly Opex spend to ensure there are no disparities vs • Report on monthly departmental spend to respective Marketing • Perform Return on Objective/Return on Investment analysis for Commercial • Implement profitability analysis using cost of production and activity-based • Update commercial health dashboard and CoP Dashboards • Liaise with stakeholders to ensure that Cost of production model is updated and refreshed • Track subscribers by segment (HVC, MVC, LVC) and revenues drivers • Perform commercial root cause analysis continuously to ensure understanding with respect to revenue drivers for voice, data, Home, SMS, and incoming. • Lead end of month and end of Quarter operational revenue reporting of voice, SMS, Data, Home, and digital. • Coordinate quarterly commercial plans submissions from all Commercial • Lead and drive the function of Data as a Service (DaaS) ambition to ensure insights on the go. • Support in building business cases, financial modelling, and • Support the implementation of commercial initiatives through the
The duties listed are not exhaustive and may be varied from time to time as dictated by the changing need of the business. The post holder will be expected to undertake other duties as appropriate and as requested by his/her manager and Head of Department.
Qualification Required & Experience
Education:
• First degree in Finance/ Accounting or a related discipline • A post graduate degree/ MBA or Professional Certification will be an advantage.
Experience:
• 5 years’ relevant work experience in Telecoms/ Technology/ Fintech industry with at least 3 years experience in a supervisory role. • Experience working in a global/multinational enterprise (understanding commercial impact assessment)
Training:
• AI/ML, Automation, Financial Modelling, Commercial Modelling, Critical Thinking, Analytical Thinking, Team performance Management, Project Management
Professional/Technical competencies: Knowledge:
• Strong Knowledge in Business/Commercial intelligence and Analysis • Financial Management • Customer and product analytics • Business Acumen • Strong Knowledge on Forecasting tools and methodology • Stakeholder Management • Microsoft Office especially PowerPoint and • Proficiency in statistical tools (Powerbi, SQL) • Proficiency in statistical techniques and variance analysis.
Skills / physical competencies:
• Ability to manage self and be a team player, good conflict management, take and manage accountability • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently • Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports • Personal Skills – Trustworthy, integrity and ethical in dealings • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively • Organisational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization • Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities General working conditions • Anywhere/Anytime work/ Ability to manager self/Personal
Location: Accra

Qualified Applicants should indicate Ref number: MTN-MKT-ADTRACK009-24) the email subject and ensure that CVs are saved in their Values are the core of MTN’s Culture, our five values called “Live Yéllo” is the force that unites and inspires each of us to make an impact that matters in the world mit 250 words).
Qualified Applicants should send their Curriculum Vitae and write up to:

Closing Date: 30 November, 2024
 more
  • Telecommunications
  • MTN
  • Ghana, Accra
Job Summary
• Manage a team monitoring service delivery and interaction with customers in order to ensure maximum customer satisfaction, also ensure that various customer management projects- Closed Loop Feedback, Mystery shopping, frontline tracking and evaluation, analysis of customer and agent interactions professionally in line with laid down policies and procedures aimed ensuring customer... retention and loyalty.
Context:
• Dynamic and highly competitive telecommunication & ICT industry • Highly regulated environment • Regionalization structure implication • Performance driven environment • Developing sophisticated Client base • Diverse cultural environment • Contract employees management
Key Tasks:
• Develop the capabilities and potential of the monitoring team to achieve targets with the guidance of Senior Manager, Customer Planning and Enablement. • Work with the wider customer experience and commercial teams to establish Voice of the Customer Program to share learning’s/ updates with the wider business. • Identification of Customer Experience Improvement actions/initiatives/ customer pain points and associated business plans and benefit cases • Ensure the tracking of overall sectional performance against specified KPIs and report this information on a regular basis to customer relations management / customer experience • Develop customer oriented projects to build customer – Mystery Shopping, Service Audits, Competitor Assessments • Facilitate implementation of new systems, working practices to improve customer experience efficiency • Develop Roadmap for Closed Loop Feedback ( CLF) strategic plans and direction for all stakeholder teams • Oversee the execution of customer experience blueprint as per MTN standards as well as liaise with Marketing Research to conduct and report Customer satisfaction • Engage stakeholders on collated feedback service centre or touch point’s • Ensure adherence to monitoring and evaluation policies, processes and procedure are adhered to by all in the Division. • Liaise with Stakeholders to enhance customer image of the company • Assist with the development and communication of business practices that support, enhance or improve business results. • Plan and organise specialised Seminars and Workshops- CLF, Quarterly Regional Evaluation meeting, etc . • Support in developing and reviewing divisional policies and procedures to ensure relevance to business needs and best practice. • Provide timely and accurate reports and offer apt recommendations to Manager to • Provide guidance to the Quality Assurance Monitoring team and ensure all activities are performed within financial, regulatory and company requirements.
Qualification Required & Experience
Education:
• A Degree in the Social Sciences or a related field
Experience:
• 5 years relevant experience. 3 years of which must have been in a supervisory role.
Knowledge/ Technical Competencies:
• Training Management • Reporting Skills • Computer Literacy (All Microsoft programs – Visio, PowerPoint, access, excel, word • Strong Communication and presentation Skills (verbal and written)
General working conditions
• Anywhere/Anytime work/ Ability to manager self/Personal
Behavioural qualities:
Must live the MTN Values of
• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion. • Tell us: Which of our five Live Yello values resonates most with you and why?
Must Live the MTN Vital Behaviours of:
• Complete Candor, Complete Accountability, Active Collaboration and Get it Done
Location: Accra

Qualified Applicants should indicate Ref number: MTN-CR-ADTRACK008-24 the email subject and ensure that CVs are saved in their names. Values are the core of MTN’s Culture, our five values called “Live Yéllo” is the force that unites and inspires each of us to make an impact that matters in the world mit 250 words).
Qualified Applicants should send their Curriculum Vitae and write up to:

Closing Date: 30 November, 2024
 more
  • Telecommunications
  • MTN
  • Ghana, Accra
Job Description
• Responsible for the development of traffic management of brand and product and services creatives to ensure achievement of MTN Ghana Marketing Communication KPI.
Context :
• Evolving Digital Telecommunication business and business models. • Multiregulated environment. • Increasing demand for digital experiences and data-driven decisions to keep up with customers.... • A shift from share of market to share of life. • Evolving business models and partnership management. • Brand Reputation • Increasing traditional and non-traditional competitors complimented by growing price wars.
Key tasks
• Develop and implement tactical creative strategy • Liaise with all commercial divisions to brief agency (creative, digital and media present) – Manage briefing sessions with creative, digital and media agencies present and sign off brief on time. • Traffic Management of creative development with agreed priority – Agree brand priorities with key stakeholders and deliver to agreed schedule • Liaise with Trade Marketing team and all other internal stakeholders to provide creative support and ensure adherence to brand CI in all communications (internal & External Understand support required for BTL executions and provide support • Understand what is required from all stakeholders relating to brand and advertising and provide adequate support • Manage the provision of creative support for BTL activations • Manage traffic flow of creative development from Creative Agency side to break all campaigns on time Submit regular timely reports and recommendations to ensure targets are met. • Agree clear communications schedule with all key stakeholders and place per plan.Understand brand CI and ensure adherence of all relevant stakeholders. • Effectively manage creative agency by setting and monitoring clear KPIs on an annual basis. • Manage contract negotiations with agencies and ensure contracts with agencies are up to date. • Ensure opex spend is within approved budget limits. • Ensure all creatives are duly signed-off and comply with MTN communication standards and CI. Agree clear WOW with IT and other stakeholders. • The duties listed are not exhaustive and may be varied from time to time as dictated by the changing need of the business. • The post holder will be expected to undertake other duties as appropriate and as requested by his/her manager and Head of Department.
Qualification Required & Experience
Education:
• A Bachelor’s Degree in Marketing, Social Sciences or a related field of study.
Experience:
• 5 years in Brand and Integrated Marketing Communication operations. With at least 3 years in a supervisory role
Professional/Technical competencies:
• Analytical • Negotiation Skills • Media Relations Management • Public Relations Management • Marketing & Sales Acumen • Stakeholder Relations Management • Telecommunications Business Savvy • Microsoft office suite
Skills / physical competencies:
• Ability to manage conflict, accountability, self, and team performance. • Innovative, takes initiative, result oriented and develops self consistently. • Strong leadership skills, customer centric, and very collaborative. • Trustworthy, integrity and ethical in dealings. • Ability to focus on priorities and plans manages and monitors work effectively. • Good written and verbal communication, presentation Skills, • Consultancy and facilitating skills. • Global thinker and Problem-solving abilities. • Ability to handle issues with tact and diplomacy. • Ability to manage own time and workload and juggle conflicting priorities. • Professional approach with a can do attitude.
General working conditions
• Anywhere/Anytime work/ Ability to manager self/Personal accountability.
Location: Accra

Qualified Applicants should indicate Ref number: MTN-MKT-ADTRACK008-24) • the email subject and ensure that CVs are saved in their names. • Values are the core of MTN’s Culture, our five values called “Live Yéllo” is the force that unites and inspires each of us to make an impact that matters in the world mit 250 words). • Qualified Applicants should send their Curriculum Vitae and write up to:

Closing Date: 30 November, 2024
Only shortlisted applicants will be contacted.
 more
  • Telecommunications
  • MTN
  • Nigeria, Lagos
About this programme


The MTNN Y'ello Mums initiative offers a 1-year internship programme that supports career-oriented mothers as they transition back into the workforce.
The initiative aims to support women who have stepped away from their careers to care for family, whether to nurture a newborn or care for a child facing health challenges.
By fostering long-term success and... professional growth, the programme helps these women seamlessly reintegrate into their careers.


Who we’re looking for


To be considered, applicants must have a minimum of 2-5 years of prior professional experience before their career break.
They must also possess a relevant professional certification or demonstrate evidence of Continuous Professional Development (CPD).
 more
  • Ikoyi
  • MTN
  • South Africa, Gauteng
Responsibilities

Mission/ Core purpose of the Job


The Senior Manager Next Generation BSS role is a member of MTN Group Technology IT Strategy and Architecture team, to lead the transformation of our charging and billing systems through the integration of AI and Generative AI technologies. This role combines deep telecommunications BSS expertise with cutting-edge AI capabilities to create... next-generation revenue management solutions across MTN
The team are focused on driving the digitization and innovation strategy across MTN’s markets through technology leadership and collaboration with the relevant stakeholders to enable new growth engines, achieve operational excellence, deliver superior customer experience and unlock value through TCO reduction as part of the PACE strategy. The role will focus on driving the design and delivery of  creating cutting edge AI solutions for Next Generation BSS/OSS  technology domains through AI journeys, processes, models and KPIs.


Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

The Senior Manager Next Generation BSS  role will have the following responsibilities: 


Lead and  co-create cross functionally with other BUs (e.g. CBU, Digital, EBU), MTN platform businesses (e.g. Fintech) and other stakeholders and execute their AI journey.  Design AI-first businesses.  
Conceptualise and design full stack AI enabled BSS solutions - AI infrastructure and tools / environment selection, AI/ML model development and deployment, AI applications.  AI Architecture, Business Architecture, Customer Insight & Segmentation, Data Mining, Optimization, Big Data Technologies.
Strategic consulting, implementation, and support for our operating companies,  advising and solutioning for AI enabled BSS at scale – 
Guide development teams in implementing AI/ML models within BSS workflows
Establish best practices for AI model governance and billing accuracy
Collaborate with data scientists to optimize AI models for billing use cases
Lead proof-of-concept initiatives for emerging AI technologies in BSS
Strategic thinking, in-depth understanding of business drivers, deep knowledge of legacy & emerging technologies.  AI specific BSS strategy development - “as is” and “to be” scenarios, followed by gap analysis, options development, and technology/execution roadmap.
Facilitate Collaborations and Partnerships -  Collaborate with strategic partners and organisations in bringing industry consortium solutions together. Innovation through partnering, an eco-systems approach.
Define Next Gen AI BSS value realization framework; Track and report key impact metrics across user cases in different domains to stakeholders
Establish community of practice within MTN. Drive roadshows to increase awareness
Ensure governance model and processes adopted in Opco(s) is in alignment to the established reference standards; conduct reviews, identify issues, and determine root cause, and improve processes to prevent recurring issues
Ability to network across new areas and build strong and trusted business relationships


Deliverables


Next GenBSS AI Reference architecture and framework
Next Gen BSS AI Value Realization Framework
Quarterly roadmap for AI/ML feature implementation across OpCos 
Monthly AI/GenAI model performance reports in collaboration with the BSS strategic partners 
Drive the AI Community of Practice through dedicated IT Circle ( tribes, squads) to drive AI products
AI adoption business case framework and Business cases for scenarios related to products and services enabled by AI/GenAI at the core, AI enabled High Volume Journeys ; collaboration on network optimization use cases 
AI standards, policies, guidelines alignment for Next GenBSS
AI governance framework for billing operations
AI emerging trends in the BSS domain with a 3 year roadmap
Conceptualize and Ideate future AI solutions in the BSS domain through Proof of Concepts with strategic partners  


Qualifications

Education:


Minimum 4-year relevant Academic Degree with Honours (B Eng / BSc Degree Preferred)
MBA / Masters advantageous
English (French and/or Arabic advantageous)
Relevant certification/accreditation/membership with professional body as required for role (e.g. AWS Certified ML  Speciality, AI 900 – Microsoft Azure AI fundamentals, AI -102 Designing and implementing a Azure AI solution)


Experience:


Manager track record of 5 years or more.
Minimum of 10 years’ of overall experience in IT with proficiency in computer languages associated with different components in the AI solution life-cycle: data collection, data manipulation, feature extraction, model creation, solution architecture, development and operationalization of the solution (e.g. Linux; Docker; Python,  SQLAlchemy; Java; JavaScript: Angular)
8+ years of experience in BSS/OSS architecture, with focus on charging and billing systems
Strong understanding of modern charging systems (online charging, convergent charging) E/// BSS portfolio, Huawei BSS portfolio
Minimum of 5 years’ experience building and optimizing AI based solutions (using appropriate  tools and libraries, e.g. Tensorflow, Keras, scikit learn, Prophet, RAPIDs (NVIDIA), Pandas, matplotlib) within a cloud native paradigm 
Minimum 2 years’ experience in creating and serving AI Cloud solutions for different data modalities (e.g. image, machine telemetry, time-series, text, structured data) and GenAI LLM enabled solutions in the customer experience space
Minimum 2 years’ experience engaging and working with eco-system partners and vendors in the AI and automation fields
Hands on experience working on AWS, Azure, Google Cloud building AI, Machine Learning systems. Ability to review code and designs.
Proficiency in Infrastructure as a Service, Platform as a Service and related concepts on the public cloud.
Demonstrated specialised technical and strategic leadership through customer engagements, deliverables, and presentation of AI solutions.
Appropriate certification in AI/ML fundamentals and engineering technologies ( e.g. Azure, AWS or GCP AI certifications)
Experience in working across diverse cultures and geographies is advantageous
Strong communication skills, including the ability to communicate complex messages and ideas and influence decision-makers
Excellent presentation skills and experience in public speaking
 more
  • Roodepoort
  • MTN
  • South Africa, Gauteng
Responsibilities

Key Performance Areas: 


Proactively manage the assigned Exec’s diary, and seamlessly plan his/her itinerary, schedule and meetings.
Liaise with Finance Expenditure to ensure payments to third party suppliers in relation to expenses of the Exec’s office.
Manage the day-to-day administration of the assigned exec’s office and diary.
Develop and maintain an efficient... documentation and filing (electronic and hard) process.
Write minutes of meetings and produce memos of such for review.
Tactfully manage sensitive matters and information regarding peculiar issues within the department.
Cross-examine documents for Exec’s review to ensure quality control and compliance to MTN policies. 
Handle assigned Exec’s internal and external designated correspondence.
Collate monthly activity reports from the different units within the assigned department for the exec’s review.
Processes all requisitions for the Exec’s office.
Performs quality control checks on Exec’s presentations, to ensure proper formatting and elimination of errors.
Respond to customer queries and requests on non-technical issues and escalate to the Exec when necessary.
Coordinate the organization of social events connected to the Exec’s office. This includes preparing cost estimates, managing the budgets and coordinating all activities for the success of the programme.
Make efficient travel arrangements for the Exec’s office.


Supervisory / Leadership / Managerial Complexity:


Efficient self-supervision to ensure smooth running of the office.


Qualifications

Education:


Matric
A good first degree preferably in Secretarial Administration


Experience:


At three years’ experience in an administrative capacity in a reputable company.
Experience in administrative support for a top management personnel of a reputable company, with local and international operations.
 more
  • Administration
  • Secretarial
What the MTN Global Graduate Programme can do for you?

MTN’s Global Graduate Development Programme seeks to source, develop, and accelerate top graduates from across MTN’s footprint in Africa and the Middle East. The programme offers a privileged experience that fast-tracks talented individuals into critical roles at MTN. The MTN Graduate Development Programme combines both formal development... through the MTN Academy, as well as on-the-job development through full employment and placement into a strategically aligned role. The formal component includes modules at MTN’s 3 regional learning centres, located in Southern, Northern and Western Africa.

These will include blended learning experiences such as metaphoric immersive experiences, multiple digital and media channels, and connection to social media platforms. On-the-job development will take place locally where graduates are employed in MTN’s operating companies, and through job rotation. This will include in-role experience, varied interactions with the executive committees, mentoring, and coaching. The MTN Graduate Development Programme offers top graduates a bespoke development and significant employment experience in a company that has and continues to shape this continent.

Requirements:


Must have graduated with a minimum grade of Second Class Upper Division (2:1) or HND Upper Credit no earlier than 2022.
Must have completed National Youth Service Corps (NYSC) in September 2024 with a valid certificate
Must be fluent in English Language
Must have a valid international passport


Skills:


Partnership & Business Development skills
Digital Marketing skills
Strong numerate and analytical skills
Technology security
Excellent Written and Verbal communication skills
Excellent Research abilities
Ability to keep up with current developments and trends (e.g. technological, economic etc.)
Excellent relationship-building and teamwork capabilities
Intermediate proficiency level in Microsoft suite applications
 more
  • Graduate Jobs
  • MTN
  • Nigeria, Lagos
Reports To: Manager Technology Audit

Division: Internal Audit & Forensic Services

Mission:

Manage or conduct Technology, IT Security and Network Audit projects and consulting services relating to governance and risk identification for both MTN management and staff in order to review the goals, objectives and impact of a variety of economic, financial, operational and managerial programs... in conformance with company policy and procedures, Group Internal Audit methodologies and IIA standards of professional practice.

Description:


Create a holistic picture of each project to provide context for the findings, and implement procedures as required to perform Technology, Security, and Networks audits
Manage expertise and resource planning and requirements for Technology, Security and Networks Audit assignments, special assignments, and management requests
Manage the audit assignments’ progress and escalate any roadblocks to completion to the Senior Manager for intervention and resolution
Ensure that IA methodology as prescribed by Group Internal Audit is strictly adhered to, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting Technology, Security and Networks processes and procedures
Oversee and manage the work of the audit staff in conducting interviews, reviewing documents, developing and administering audit surveys, composing summary memos, and preparing working papers or audit operations
Implement the audit program, recognise control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit
Review the audit programs to ensure the appropriate testing mechanisms
Review and manage the work of the audit staff in identification, development, and documentation of audit issues and recommendations for improvement, as guided by Senior Manager Technology, Security and Networks
Develop recommendations for bringing programs and operations into compliance with goals and objectives and write up reports to document findings
Communicate the results, findings and recommendations of audit projects through written reports and face-to-face presentations on a timely basis to the Senior Manager: Financial and Operational Audit
Ensure that the audit is carried out on the eGRC system in line with process and methodology as mandated by the Group Internal Audit and Forensics function
Follow up on the implementation of audit recommendations in a timely manner
Perform control adequacy and effectiveness reviews of business processes
Interact with staff, Audit Managers, General Managers, BRM consultants, and when necessary, with Executive Management to obtain and/or communicate relevant information to achieve the objective/s of the Technology, Security and Networks Audit function
Maintain all MTN and professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics
Support the Senior Manager: Technology, Security and Networks in coordinating with the External Auditors where needed and facilitate their fieldwork within MTN
Report on an ad-hoc basis on specific projects as and when necessary
Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.  


Education:


First degree in a numerate discipline (Preferably BSc Electrical/ Electronics, Computer Engineering, Telecommunications, or Computer Science with strong predilection for engineering; or in any Systems oriented discipline)
Fluent in English
MSc or MBA in relevant field will be an added advantage


Certification:


Certifications related to Auditing - Certified Information Systems Auditor (CISA) is required
Certifications related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM)
COBIT, CRISC, ISO 27001 LA, ITIL will be an added advantage


Experience:

3-7 years’ experience which includes;


Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
Experience working in a large organization
Experience in internal audit function (with focus on Systems Audit) in a Systems/ IT/ Telecomm environment
Worked across diverse cultures and geographies advantageous
Knowledge of IT audit management 
Project management
Knowledge of data science and analytics is vital
Information technology experience such as operations, software delivery, access management, microservices, cloud infrastructure, Artificial intelligence etc
Information security experience such as application security, network security, cybersecurity, data protection etc
Knowledge of technical infrastructure, operating systems, networks, databases, GSM networks, firewalls and systems
Understanding of commonly used internal control frameworks, including COBIT, ISO 27001, ISO 20000, ISO 22301, NIST Cybersecurity Framework, ITIL, etc
 more
  • Ikoyi
  • MTN
  • Nigeria, Rivers
Mission: 


Manage assigned teams in the operation and maintenance of all mechanical and electrical systems at all MTNN installations (switch/data centers and office buildings) and provide support for BTS sites on power infrastructure.


Description:


Compile, approve, and manage the assigned budget for the project, ensuring projects are completed on time within budget and to... specifications.
Work with stakeholders and the project team to develop cost-effective and value-adding solutions for each project.
Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
Conduct a post-implementation review and documentation and follow up on outstanding items.
Manage the documentation process, ensuring completeness and easy referral to project documents.
Compile risk and issue matrices, assist with the analysis process, and resolve issues escalated by internal customers.
Manage the change process and communicate the progress of the projects to relevant project stakeholders.
Compile the initial project plan with input from all the relevant resources, confirming the plan with stakeholders.
Obtain approval and update the project plan with changes, conducting regular update meetings with the project manager and stakeholders.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regularly reviewing their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify the training requirements of team members, develop program to address knowledge gaps, and enrich the knowledge repository within the department.


Education:


First degree in Elect/Elect, Computer Sc./Engineering or Project Management
Formal Project Management certification or training would be an advantage.
Fluent in English


Experience:

6–13 years’ experience, which includes:


Experience working in a medium organization.
Experience in a Radio and Microwave Projects delivery
Experience in operations or planning background in telecommunications.
Project Management certification experience
High Proficiency in Excel and PowerPoint Usage
 more
  • Port Harcourt
  • MTN
  • Nigeria, Lagos
Reports To: Manager Public Relations & Protocol

Division: Corporate Services

Mission


To manage the media relations program for MTNN and serve as first line interface between MTNN and key stakeholders in local print and electronic media.


Description


Advice, proactively consult, and assist management in the development and implementation of key messages and media relations’... strategies.
Deploy all aspects of MTNN’s nationwide media relations’ strategy, including handling media queries, media interviews and press conferences.
Interact with MTNN Senior Management on broad media relations issues, either as delegated or in the absence of the Public Relations & Protocol Manager.
Analyze and evaluate the outcome of media relations programs and recommend interventions for enhancing the effectiveness of media interactions as required.
Coordinate all the protocol processes for the beneficiaries of MTNF medical intervention project.
Develop and maintain positive relationship with local media representatives on behalf of MTNN.
Maintain effective working relationship with media representatives to enhance the overall presence and perceived relevance of MTNN Corporate Affairs in the media space.
Coordinate end-to-end protocol services to stakeholders invited to attend MTN high-end events in any part of the country.
Coordinate timely preparation of all travel manifests for both local and international trips for the approved travelling stakeholders


Education:


First degree in any relevant discipline 
Fluent in English


Experience:

3 - 7 years’ experience including:


Experience in media/media management and public relations in a medium-sized company or multinational
Experience in Protocol management services
 more
  • Ikoyi