Reports To: Manager - Public Sector

Division: Enterprise Business

Mission:


To provide professional account management inputs to the creation and maintenance of an Enterprise Solutions sales strategy and plan that will deliver shareholder value.
To direct enterprise sales efforts for allocated public sector and corporate accounts within the framework of agreed account development plans that meet operational targets for revenues, profitability, and customer satisfaction.


Description:


Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
Account for the fulfilment of the sales process, from lead generation to bill delivery.
Seek new clients and create more business opportunities daily, from existing clients to Increase company revenue.
Conduct research on potential customers and their disposable income using the data mining system.
Carry out continuous analysis of relevant industries to identify new prospects or opportunities for the corporate sales department.
Prepare and present all corporate sales (weekly and monthly), contractual documentation, and status reports according to MTN quality standards.
Carry out continuous analysis of relevant industries to identify new prospects or opportunities for the corporate sales department.
Log all customer requests for service, queries, and complaints; escalate and troubleshoot where necessary.
Build in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems, and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
Maintain excellent partnership relationships with customers based on trust and an in-depth understanding of the customers’ business.
Assist customers in understanding the value proposition and differentiations of MTN data products and services.


Education:


First degree in related discipline 
Fluent in English 


Experience:


3–7 years of experience in an area of specialization, with experience working with others
Experience working in a medium-sized organization