PostBank Uganda Limited (PBU) is a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.

Manages the day-to-day operations of the PBU host computers by monitoring system performance, configuration, maintenance and repair.
Ensure high availability and performance of... mission-critical systems through proactive monitoring and intervention.
Ensure that records of system downtime and equipment inventory are properly maintained. Works with vendors to assist support activities.
Establishes, maintains and manages user accounts for all IT services on a daily basis. Installs, modifies and maintains systems and utility software on server computer systems and provides server support related to other software.
Design and implement automated network and system monitoring platforms enhanced with SMS and E-mail event notifications.
Implement cost effective enterprise system visualization platform.
Establish guidelines/methods and hence document procedures for the installation and management of the host computer operating systems, network operating systems, fiber channel switches, remote deployment of applications and other components.
Develop and enforce procedures to secure systems against unauthorized access, user misuse, and environmental risks.
Develop procedures, programs and documentation of backup and restoration of host operating systems and host-based applications (email system, Domain).
Design and implement a host-based intrusion detection system to enhance the security of all servers running.
Design and implement enhanced logging platforms complete with graphing and trend analysis.
Design and implement host-based firewall platforms especially for UNIX and Linux Servers.
Develop and coordinate project directions and schedules to maximize benefits and minimize impacts on service availability. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
Oversee data centre operations including server hardware, cooling systems, UPS (uninterrupted power system), and fire protection systems to ensure optimal IT environment.
On a daily basis, monitor new patch releases, perform tests on test environment and ensure timely patch updates of the critical resources
Participate in the training of the section staff in advanced system administration skills and on a regular basis develop tools, procedures, and training sessions for Operations staff, EBOs and the rest of staff to ease their work.
Design and implement effective asset management for tracking the bank’s ICT assets as well as ensuring that for all IT Asset procurement, there is value for money and optimal utilization of these assets
Coordinate with external vendors, technical support teams, and partner organisations to ensure timely resolution of system-related issues.
Manage the Help Desk function on a daily basis, ensuring all support tickets are resolved promptly and effectively.
Stay current with advancements in systems administration technologies and recommend innovations that enhance the Bank’s IT infrastructure and performance.
Update system documentation weekly to accurately reflect recent changes, activities, and incidents. more

PostBank Uganda Limited (PBU) is a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.

Supervise the activities of the IT Services Monitoring team to ensure the team can perform its responsibilities effectively.
Develop and maintain processes and procedures for monitoring IT... services and responding to alerts and outages.
Ensure the team can provide timely and accurate reporting on the status of all IT services.
Work closely with other IT teams to resolve any issues identified by the IT Services Monitoring team.
Mentor and train team members to ensure they can perform their responsibilities effectively.
Ensure the team has access to necessary tools and resources to perform their duties effectively.
Develop and maintain relationships with stakeholders to ensure the IT Services Monitoring team can effectively perform its responsibilities.
Maintain knowledge of current trends and developments in the field of IT service monitoring.
Perform other duties as assigned by the IT Services Manager.
Facilitate timely and accurate communications of the IT Service status.
Participate in the design and implementation of workflows and processes/procedures to achieve efficient use of IT Service Monitoring resources.
Identify areas for process and efficiency improvement within the team. more

PostBank Uganda Limited (PBU) is a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.

Build and develop project teams to ensure maximum performance, providing purpose, direction, and motivation.
Lead projects from requirements definition through deployment, identifying... schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
Coordinate internal and external resources to ensure projects remain within scope, schedule, and budget, working closely with teams across departments.
Analyze project progress and when necessary, adjust scope, timelines, and costs to ensure that project team adheres to project requirements.
Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.
Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within, and across, multiple projects.
Develop and manage partnerships with third-party vendors and other external stakeholders.
Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs.
Report project outcomes and/or risks to the appropriate management channels as needed; escalating issues as necessary based on project work plans.
Any other duties as may be assigned by the line manager. more

Ensure Loan monitoring and flagging of fraudulent loans is done through spot checks, direct customer engagements and consultations with the original Banker or Manager.
Ensure customer profiles are Maintained/updated, reporting and financial covenants are maintained in loan monitoring system based on credit approval, loan agreement and other loan-related documents.
Ensure daily review of... loans in arrears, expected payments and effective follow-up for timely collection.
Ensure active loans are reviewed to identify early warning signals and corrective actions in line with the credit policy and procedures are undertaken.
In collaboration with the respective Branch Management and / or The Relationship Officers, formulate a rehabilitation strategy for distressed accounts before their performance deteriorates.
Ensure timely resolution of audit, compliance, and supervisory issues in line with the credit policy for the supervised branches.
Ensure adherence to the Bank’s Credit policies and Procedures through coaching branch teams, loan files reviews, branch credit process reviews and customer engagements.
Train, mentor, aid Relationship Managers/Officers on general inquiries/requests regarding best loan-monitoring and recoveries practices, processes, and tools.
In collaboration with the Branches and Relationship managers, develop, recommend, and implement strategies to ensure that the accounts under watch category, NPAs and written off are normalized and recovered.
Ensure monitoring trackers are maintained for valuations, and insurance policies monthly, sensitize branches and relationship managers to submit renewals at least 2 months before expiry.
Monitor all credit income lines to ensure no losses / leakages and escalate to management for corrective decisions in case of any.
Ensure daily disbursements are called over to confirm loans disbursed conform to approved terms and conditions, any deviations to be escalated to management.
Manage loan default and written off loans by undertaking daily to monthly analysis and reporting issues/exceptions to your supervisor for escalation where necessary.
Ensure security disposals are undertaken as per mortgage, chattel act and credit policy and procedures.
Manage and ensure that Auctioneers have valid licenses, SLAs and insurance policies and ensure regular monitoring and tracking of their performance
Ensure timely issuance of all notices for defaulting borrowers
Ensure trackers for recovery costs spent by the bank, sold securities, impounded and advertised securities are maintained and costs recovered.
Facilitate negotiations with Customers regarding settlement agreements and ensure that all proposed settlements are approved and tracked. more

Ensure Loan monitoring and flagging of fraudulent loans is done through spot checks, direct customer engagements and consultations with the original Banker or Manager.
Ensure customer profiles are Maintained/updated, reporting and financial covenants are maintained in loan monitoring system based on credit approval, loan agreement and other loan-related documents.
Ensure daily review of... loans in arrears, expected payments and effective follow-up for timely collection.
Ensure active loans are reviewed to identify early warning signals and corrective actions in line with the credit policy and procedures are undertaken.
In collaboration with the respective Branch Management and / or The Relationship Officers, formulate a rehabilitation strategy for distressed accounts before their performance deteriorates.
Ensure timely resolution of audit, compliance, and supervisory issues in line with the credit policy for the supervised branches.
Ensure adherence to the Bank’s Credit policies and Procedures through coaching branch teams, loan files reviews, branch credit process reviews and customer engagements.
Train, mentor, aid Relationship Managers/Officers on general inquiries/requests regarding best loan-monitoring and recoveries practices, processes, and tools.
In collaboration with the Branches and Relationship managers, develop, recommend, and implement strategies to ensure that the accounts under watch category, NPAs and written off are normalized and recovered.
Ensure monitoring trackers are maintained for valuations, and insurance policies monthly, sensitize branches and relationship managers to submit renewals at least 2 months before expiry.
Monitor all credit income lines to ensure no losses / leakages and escalate to management for corrective decisions in case of any.
Ensure daily disbursements are called over to confirm loans disbursed conform to approved terms and conditions, any deviations to be escalated to management.
Manage loan default and written off loans by undertaking daily to monthly analysis and reporting issues/exceptions to your supervisor for escalation where necessary.
Ensure security disposals are undertaken as per mortgage, chattel act and credit policy and procedures.
Manage and ensure that Auctioneers have valid licenses, SLAs and insurance policies and ensure regular monitoring and tracking of their performance
Ensure timely issuance of all notices for defaulting borrowers
Ensure trackers for recovery costs spent by the bank, sold securities, impounded and advertised securities are maintained and costs recovered.
Facilitate negotiations with Customers regarding settlement agreements and ensure that all proposed settlements are approved and tracked. more

Ensure Loan monitoring and flagging of fraudulent loans is done through spot checks, direct customer engagements and consultations with the original Banker or Manager.
Ensure customer profiles are Maintained/updated, reporting and financial covenants are maintained in loan monitoring system based on credit approval, loan agreement and other loan-related documents.
Ensure daily review of... loans in arrears, expected payments and effective follow-up for timely collection.
Ensure active loans are reviewed to identify early warning signals and corrective actions in line with the credit policy and procedures are undertaken.
In collaboration with the respective Branch Management and / or The Relationship Officers, formulate a rehabilitation strategy for distressed accounts before their performance deteriorates.
Ensure timely resolution of audit, compliance, and supervisory issues in line with the credit policy for the supervised branches.
Ensure adherence to the Bank’s Credit policies and Procedures through coaching branch teams, loan files reviews, branch credit process reviews and customer engagements.
Train, mentor, aid Relationship Managers/Officers on general inquiries/requests regarding best loan-monitoring and recoveries practices, processes, and tools.
In collaboration with the Branches and Relationship managers, develop, recommend, and implement strategies to ensure that the accounts under watch category, NPAs and written off are normalized and recovered.
Ensure monitoring trackers are maintained for valuations, and insurance policies monthly, sensitize branches and relationship managers to submit renewals at least 2 months before expiry.
Monitor all credit income lines to ensure no losses / leakages and escalate to management for corrective decisions in case of any.
Ensure daily disbursements are called over to confirm loans disbursed conform to approved terms and conditions, any deviations to be escalated to management.
Manage loan default and written off loans by undertaking daily to monthly analysis and reporting issues/exceptions to your supervisor for escalation where necessary.
Ensure security disposals are undertaken as per mortgage, chattel act and credit policy and procedures.
Manage and ensure that Auctioneers have valid licenses, SLAs and insurance policies and ensure regular monitoring and tracking of their performance
Ensure timely issuance of all notices for defaulting borrowers
Ensure trackers for recovery costs spent by the bank, sold securities, impounded and advertised securities are maintained and costs recovered.
Facilitate negotiations with Customers regarding settlement agreements and ensure that all proposed settlements are approved and tracked. more