Responsibilities:

Client Relationship Management:


Manage and grow a portfolio of high-net-worth clients through personalized financial services.
Build trusted relationships by offering customized banking, lending, and investment solutions.
Conduct regular client reviews to understand evolving financial goals and identify new opportunities.
Ensure high standards of client service,... responsiveness, and confidentiality.


Financial Advisory & Planning:


Provide financial advice on a broad range of products including wealth planning, structured products, credit solutions, and investment portfolios.
Collaborate with internal teams (investment advisors, credit analysts, legal/compliance, etc.) to develop and implement holistic financial strategies.
Help clients understand risk profiles and guide them in portfolio structuring and diversification.


Business Development:


Identify and onboard new high-net-worth clients through referrals, networking, and targeted marketing.
Maintain a strong external presence and network with potential clients, centers of influence, and professional advisors.
Achieve assigned revenue and asset growth targets.


Compliance & Risk Management:


Ensure all banking activities comply with internal policies, regulatory requirements, and anti-money laundering (AML) guidelines.
Conduct appropriate due diligence and Know Your Customer (KYC) assessments.
Monitor client accounts for irregularities or signs of financial risk. more

Responsibilities:

Human Resources Responsibilities:


Assist in recruitment activities including job postings, interview scheduling, and onboarding.
Maintain and update employee records and HR databases.
Support payroll processing and employee benefits administration.
Coordinate performance appraisal processes and training programs.
Ensure compliance with labor laws and company... policies.
Manage leave records, disciplinary documentation, and exit processes.
Serve as a point of contact for HR-related queries from staff.


Executive Assistant Responsibilities:


Provide direct administrative support to the CEO or senior executives.
Manage calendars, schedule meetings, and coordinate travel arrangements.
Prepare reports, presentations, and correspondence on behalf of executives.
Take minutes during meetings and follow up on action items.
Screen calls, emails, and other communications, ensuring timely responses.
Handle confidential information with the highest level of integrity and discretion.
Coordinate office operations, including vendor liaison and procurement support. more

We are seeking a professional and reliable Executive Driver to join our team. The ideal candidate must reside in or around Dawaki, Kubwa, Gwarinpa, Life Camp, Karimo, Jahi, Kado, or nearby environs for ease of commute and prompt availability.

Key Requirements:


Proven experience as a personal or executive driver.
Excellent knowledge of Abuja roads and traffic regulations.
Clean driving... record and a valid Nigerian driver’s license.
Strong sense of professionalism, confidentiality, and punctuality.
Ability to maintain the vehicle in excellent condition and handle minor maintenance tasks.
Good communication skills and presentable appearance.


Additional Expectations:


Flexibility to work extended hours, weekends, or holidays when required.
Ability to follow instructions precisely and adapt to changing schedules.
Familiarity with using navigation apps like Google Maps or Waze.
If you meet these criteria and are passionate about providing high-quality driving services in a corporate environment, we would love to hear from you. more

Job Summary:

The Branch Manager is responsible for overseeing the day-to-day operations of the branch, driving business growth, ensuring excellent customer service, and leading a team to meet performance targets. This role requires strong leadership, strategic thinking, and operational efficiency to ensure the branch’s profitability and compliance with company... policies.

Responsibilities:

Business Development & Sales


Develop and implement strategies to achieve deposit mobilization and loan disbursement targets.
Identify new business opportunities and partnerships to grow the branch's customer base.
Promote the organization's products and services to prospective clients.


Operational Management


Ensure smooth daily operations of the branch, including customer service, cash handling, and administrative tasks.
Monitor and manage branch expenses and profitability.
Ensure compliance with internal policies, procedures, and regulatory requirements.


Team Leadership


Supervise, train, and motivate branch staff to deliver high performance.
Conduct regular staff performance evaluations and recommend development plans.
Foster a positive and productive work environment.


Customer Relationship Management


Maintain strong relationships with key clients and ensure high levels of customer satisfaction.
Resolve customer complaints and issues promptly and professionally.


Risk Management & Compliance


Ensure all branch activities comply with financial, legal, and ethical standards.
Monitor risk indicators and implement measures to mitigate financial and operational risks.


Reporting


Prepare and submit regular reports on branch performance, targets, and challenges to senior management.
Provide insights and recommendations for improving branch performance. more

Job Summary:

The Loan Disbursement Officer is responsible for managing and executing the disbursement process for approved loans. This role ensures timely, accurate, and compliant release of funds to borrowers while maintaining proper documentation and adherence to internal policies and regulatory requirement.

Responsibilities:

Loan Disbursement:


Review and verify loan approval... documents to ensure accuracy and completeness before disbursement.
Process loan disbursements in line with approved terms and within established turnaround times.
Coordinate with finance or treasury teams to facilitate fund release.
Documentation & Compliance:
Ensure all pre-disbursement conditions are fulfilled
Maintain proper records of disbursement documents and borrower information.
Comply with internal policies, regulatory standards, and audit requirements.


Customer Interaction:


Communicate with clients regarding disbursement timelines, requirements, and status updates.
Resolve queries related to disbursement or fund transfers.


Internal Coordination:


Liaise with credit, legal, and operations departments to ensure a smooth and accurate disbursement process.
Report any discrepancies or red flags to the appropriate department for further action.


Monitoring & Reporting:


Track and report on disbursement volumes and turnaround times.
Identify process improvements and contribute to streamlining loan disbursement operations.


Applicants who did not meet with the requirements will not be shortlisted. more

Job Summary:

The Loan Recovery Officer is responsible for monitoring loan repayments, identifying delinquent accounts, and initiating recovery processes to minimize non-performing loans (NPLs). The role involves working closely with borrowers, legal teams, and internal departments to ensure timely recovery and maintain healthy credit portfolio quality.

Responsibilities:


Monitor loan... portfolio to identify overdue accounts and ensure timely repayment by clients.
Contact delinquent borrowers via calls, emails, field visits, and official notices to negotiate repayment terms.
Analyze default trends and recommend strategies to reduce bad debts and credit risk exposure.
Initiate and manage recovery actions, including loan restructuring, rescheduling, and legal proceedings where necessary.
Maintain accurate recovery records, logs, and reports for internal and regulatory purposes.
Liaise with legal officers and external recovery agents when required.
Prepare periodic reports on recovery status, performance metrics, and portfolio at risk (PAR).
Recommend write-offs or provisioning in line with company policy and regulatory guidelines.
Support credit officers in assessing repayment capacity and ensuring proper loan documentation.
Ensure compliance with internal policies, ethical standards, and relevant financial regulations. more

Job Summary:

The Private Banking Officer is responsible for managing relationships with high-net-worth individuals (HNWIs) and providing them with tailored financial solutions, investment advice, and banking services. The role involves acquiring new clients, deepening existing relationships, and ensuring a high level of personalized service and confidentiality.

Responsibilities:

Client... Relationship Management:


Manage a portfolio of HNW clients, providing personalized banking, investment, and financial services.
Understand each client’s financial goals, risk tolerance, and investment preferences.
Serve as a trusted advisor, delivering customized financial solutions and products.


Business Development:


Proactively identify and acquire new HNW clients through networking, referrals, and targeted marketing.
Develop and maintain strong relationships with internal and external stakeholders to support client acquisition and service.
Meet or exceed sales and revenue targets across banking, investment, and wealth management products.


Advisory & Product Offering:


Collaborate with investment specialists and product experts to deliver comprehensive wealth solutions (e.g., portfolio management, estate planning, structured products).
Keep clients informed on market developments, investment opportunities, and new financial products.
Ensure appropriate asset allocation and portfolio diversification according to client profiles.


Compliance & Risk Management:


Ensure all client interactions comply with regulatory standards, internal policies, and KYC/AML procedures.
Maintain up-to-date client documentation and conduct regular reviews to ensure portfolio suitability.
Identify potential risks in client portfolios and propose suitable mitigation strategies.


Service Excellence:


Deliver high-quality service and maintain strict confidentiality of client information.
Act as a liaison between the client and internal departments to resolve issues efficiently and effectively.
Support the preparation of client reports, investment proposals, and review documents. more

Job Summary:

The Head of Operations is responsible for overseeing and managing the bank’s daily operational activities to ensure efficiency, compliance, risk management, and service excellence. This role includes managing branch operations, transaction processing, customer service support, back-office functions, and aligning operations with strategic business... goals.

Responsibilities:

Operational Management:


Oversee end-to-end banking operations across branches and departments.
Ensure efficient processing of transactions including payments, transfers, loan disbursements, cash handling, and clearing operations.
Optimize processes for speed, accuracy, and cost-effectiveness.


Compliance & Risk Management:


Ensure full compliance with regulatory requirements, internal policies, and external audit standards.
Work with risk and compliance teams to implement effective internal controls and reduce operational risk.


Leadership & Team Management:


Lead, mentor, and manage operations teams to achieve KPIs and service excellence.
Drive staff development through training, performance management, and talent planning.


Customer Experience:


Ensure high-quality customer support from an operational standpoint.
Resolve escalated customer issues and streamline customer onboarding and servicing processes.


Technology & Innovation:


Work with IT to implement and improve core banking systems, automation, and digital banking operations.
Drive innovation and operational transformation through digitization and process reengineering. more

Oversee daily banking operations, including account opening, loan processing, and transaction handling.
Ensure smooth and efficient operation of all branches and service outlets.
Develop and implement operational policies and procedures to improve efficiency and service quality.
Ensure a high level of customer satisfaction by delivering exceptional service and resolving customer complaints... promptly.
Implement customer feedback mechanisms to continuously improve service quality.
Develop strategies to enhance customer experience and build long-term relationships.
Lead, mentor, and motivate the operations team to achieve performance goals.
Conduct performance evaluations and provide training and development opportunities for team members.
Foster a positive and productive work environment that encourages teamwork and collaboration. more

Conduct thorough market analysis to identify trends, customer needs, and potential business opportunities.
Develop and implement strategic business development plans to achieve company growth targets.
Monitor competitor activity and industry developments to stay ahead in the market.
Identify and approach potential clients through cold calls, emails, networking, and industry events.
Develop... and maintain strong relationships with existing clients to ensure repeat business and long-term partnerships.
Manage the sales pipeline and convert leads into profitable accounts.
Prepare compelling business proposals, presentations, and pitches tailored to client needs.
Negotiate contracts and close deals in line with company pricing policies and revenue goals.
Ensure smooth onboarding of new clients in collaboration with internal departments.
Set monthly, quarterly, and annual sales targets and ensure they are achieved.
Maintain accurate records of business development activities using CRM tools.
Generate regular reports on sales performance, client feedback, and market insights.
Work closely with marketing, product development, and customer service teams to align goals and improve client offerings.
Provide feedback to the product or service teams to support innovation and client satisfaction. more

Develop and maintain strong, long-term relationships with existing and prospective high-net-worth clients.
Serve as the primary point of contact for all banking, investment, and wealth management needs.
Conduct regular portfolio reviews and adjust strategies based on changing client objectives.
Proactively identify and pursue opportunities to grow the client base through referrals,... networking, and targeted outreach.
Develop and execute strategies for client acquisition and retention.
Provide tailored financial solutions including investment advice, estate planning, tax-efficient strategies, and credit solutions.
Collaborate with in-house specialists (e.g., investment advisors, trust officers, legal advisors) to deliver holistic wealth management services.
Ensure all client transactions and activities comply with internal policies and regulatory requirements (e.g., KYC, AML).
Monitor client portfolios for potential risks and implement appropriate measures.
Ensure timely and efficient handling of client requests, inquiries, and complaints.
Provide personalized, high-touch service that enhances client satisfaction and loyalty. more

Manage the executive’s calendar, schedule meetings, and coordinate appointments, ensuring efficient time management.
Prepare and edit correspondence, reports, presentations, and other documents.
Act as a gatekeeper, screen calls, and prioritize communication.
Organize and attend meetings, take minutes, and follow up on action items.
Coordinate logistics for internal and external meetings,... conferences, and events.
Ensure the executive is well-prepared for all engagements.
Arrange domestic and international travel, including flights, accommodations, and itineraries.
Prepare travel expense reports and ensure timely reimbursements.
Serve as the primary point of contact between the executive and internal/external stakeholders.
Maintain professionalism and discretion in handling confidential information.
Draft and manage communications on behalf of the executive.
Organize and maintain files and records, both physical and digital.
Manage executive office supplies and support the day-to-day administrative operations.
Assist with special projects and perform other duties as assigned. more

Position Overview:
We are seeking a dynamic and results-oriented Branch Manager for our microfinance bank. The ideal candidate will be responsible for driving deposit and credit growth while providing strong leadership to the branch team. The Branch Manager will ensure the highest levels of customer service and operational efficiency, fostering a culture of excellence and accountability.
Key... Responsibilities:
Leadership and Team Management:

Lead, motivate, and develop branch staff to achieve performance targets.
Conduct regular performance reviews and provide ongoing coaching and training.
Foster a positive work environment that encourages teamwork and high morale.

Deposit Growth:

Develop and implement strategies to attract new customers and retain existing ones, driving deposit growth.
Monitor and analyze deposit trends and market conditions to identify opportunities.
Collaborate with marketing to promote deposit products effectively.

Credit Management:

Oversee the credit process, ensuring adherence to policies and risk management guidelines.
Analyze credit applications and make sound lending decisions to minimize risk while maximizing growth.
Maintain a healthy loan portfolio by monitoring delinquency and implementing recovery strategies as needed.

Operational Excellence:

Ensure compliance with regulatory requirements and internal policies.
Manage branch operations, including cash management, security, and reporting.
Implement best practices to improve operational efficiency and customer service.

Customer Relationship Management:

Build and maintain strong relationships with customers, addressing their needs and concerns promptly.
Promote a customer-centric culture within the branch, ensuring high levels of satisfaction.
Gather feedback to improve service delivery and product offerings.

Financial Performance:

Prepare and manage the branch budget, ensuring profitability and cost-effectiveness.
Analyze financial reports and key performance indicators to drive decision-making.
Set and achieve sales targets for deposits and loans.

Qualifications:

Bachelor's degree in Finance, Business Administration, or a related field.
Minimum of 5years of experience in banking or financial services, with at least 3years in a management role, preferably in microfinance.
Strong knowledge of deposit and credit products, regulatory requirements, and risk management practices.
Proven leadership skills with the ability to inspire and develop a high-performing team.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Proficient in financial analysis and performance metrics.

Preferred Skills:

Experience in microfinance operations and community engagement.
Familiarity with digital banking solutions and innovations in the microfinance sector. more

Job Description

The Private Banking Officer is responsible for managing relationships with high-net-worth individuals (HNWIs) and providing personalized banking services to meet their financial needs.
This role involves offering tailored financial solutions, managing client portfolios, and ensuring a high level of customer satisfaction and retention.

Responsibilities
Client Relationship... Management:

Build and maintain strong relationships with high-net-worth clients to ensure long-term loyalty and satisfaction.
Serve as the primary point of contact for clients, addressing inquiries and providing personalized financial advice.
Conduct regular meetings with clients to review their financial goals and update them on account performance.

Financial Solutions and Advisory:

Offer tailored financial products and services, including investment advice, loans, and deposit accounts, to meet clients’ needs.
Collaborate with internal teams to develop customized financial plans and investment strategies for clients.
Monitor clients' portfolios and recommend adjustments based on market conditions and changes in clients' circumstances.

Business Development:

Identify and acquire new high-net-worth clients through networking, referrals, and targeted marketing initiatives.
Promote the bank’s private banking services and products to prospective clients.
Achieve sales and growth targets by cross-selling and upselling banking solutions.

Risk Management and Compliance:

Ensure all client interactions and transactions comply with regulatory requirements and internal policies.
Conduct thorough due diligence and risk assessments to mitigate potential risks.
Maintain accurate and up-to-date client records and documentation.

Market Research and Analysis:

Stay informed about market trends, investment opportunities, and competitor offerings.
Analyze economic and financial data to provide insights and recommendations to clients.
Share market intelligence with the team to enhance the bank’s service offerings.

Customer Service Excellence:

Provide exceptional service to clients, ensuring a high level of satisfaction and positive client experiences.
Handle and resolve client complaints promptly and professionally.
Continuously seek feedback to improve service quality and client satisfaction.

Qualifications

Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
Minimum of 3-5 years of experience in private banking or wealth management.
Strong knowledge of financial products, investment strategies, and market trends.
Excellent communication, negotiation, and interpersonal skills.
Proven ability to build and maintain relationships with high-net-worth clients.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Key Competencies:

Client relationship management
Financial acumen
Sales and business development
Risk management
Market analysis
Customer service orientation more