Job Summary

Our client is looking for a Human Resource Officer/Administrator to ensure the smooth operation of the office and the effective management of the workforce. You will be responsible for handling administrative and human resources duties, ensuring efficiency, professionalism, and compliance with company policies. You will be key to supporting employees and management while maintaining... a positive and productive work environment.

Key Responsibilities:


Ensure the office is well-stocked with necessary supplies, and daily operations run smoothly.
Assist with various tasks and projects to support the team and management.
Post job vacancies, attract suitable candidates, and assist in the recruitment process.
Act as a liaison between employees and management, ensuring a positive work environment.
Address employee concerns and promote a culture of inclusivity.
Organize training sessions and professional development programs for staff.
Assist in the development and implementation of performance evaluation systems.
Assist in payroll processing and benefits administration for employees.
Process invoices, payments, and expense reports. Ensure timely payments, including supplier reports at the end of each month.
Ensure the office environment is clean, safe, and well-maintained at all times.
Address and resolve operational challenges promptly to maintain a smooth workflow.
Ensure job cards are filled out daily and properly filed.
Check that all company phone lines are operational and have sufficient airtime.
Ensure the phone policy is upheld at all times.
Ensure the display area inside the office/shop is clean, organized, and free of dust.


Requirements


Diploma in Human Resources Management.
Strong organizational and multitasking skills.
Excellent communication skills, both written and verbal.
Ability to maintain confidentiality and handle sensitive information.
Strong problem-solving and decision-making abilities.
Familiarity with HR and payroll processes. more

Job Summary:

The cashier will be responsible for handling customer payments, processing transactions, and providing excellent customer service. The cashier will ensure a smooth checkout experience and assist with other store tasks as needed.

Key Responsibilities:

Process Payments:


Handle customer payments (cash, credit, debit) accurately.
Issue receipts and provide change when... needed.


Customer Service:


Greet and assist customers with any questions about products or services.
Help resolve any issues or concerns in a friendly manner.


Maintain Register:


Keep the cash register organized and ensure it is balanced at the start and end of your shift.


Store Support:


Assist with stocking shelves or keeping the store clean as needed.
Stay updated on store promotions and products.


Qualifications:

Prior cashier or customer service experience.


Basic math skills for handling transactions.
Excellent communication and interpersonal skills.
Friendly and approachable attitude.
Attention to detail and accuracy. more

Job Summary:

The Stock Controller will be responsible for overseeing the inventory management processes, ensuring accurate stock levels, and maintaining the smooth flow of goods in and out of the store. This role requires strong attention to detail, effective problem-solving skills, and the ability to handle stock-related inquiries efficiently.

Key Responsibilities:


Monitor and manage... stock levels to ensure the availability of products as per demand.
Conduct regular stock audits to maintain accurate inventory records.
Maintain a clean and organized stock area to ensure safety and efficiency, adhering to cleanliness standards.
Handle the receiving, storage, and distribution of stock in compliance with company procedures.
Record and report discrepancies between actual stock and system records.
Maintain and update stock control databases, including product descriptions, quantities, and locations.
Assist in managing stock rotation to minimize wastage, ensuring that products are within expiry dates when applicable.
Provide reports on stock movements and inventory levels to management as needed.
Ensure compliance with health and safety regulations regarding stock storage and handling.


Qualifications & Skills:


Proven experience in stock control or a related field.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Ability to handle and resolve stock discrepancies.
Basic math and analytical skills.
Good communication skills, both written and verbal.
Ability to handle physical stock movement and lifting if require more

Job Purpose:

You will be tasked with aggressively promoting the company's products, identify customer needs and generate revenue through the conversion of sales opportunities.

Key Responsibilities of Sales Executive Job


Promoting and selling the company's products to realize revenue.
Building and maintaining relationships with the new and existing clients.
Presenting the... organizations system in a structured professional way to potential clients.
Gathering Market and Customer information.
Identify customers needs and propose the best solutions; optimize customers accounts and proactively cross-sell and upsell.
Identify and grow opportunities within the assigned territory to achieve set sales targets.
Keep track of all customers and preferences by serving as the main contact liaison and maintaining clear customer contacts in a database.
Generate revenue by engaging external prospects from events and marketing.
Monitoring database of all customers served.
Ensure optimal customer experience through service given and follow up on all inquiries.


Qualifications of Sales Executive Job


Diploma in sales and/or in a related field
At least a year's experience as a sales representative
Articulate and professional communication skills
Results driven individual
Attention to detail more

Role Overview

Our client is looking for motivated and dedicated individuals to fill the position of Salesperson at their automotive parts company. This role is essential for ensuring customer satisfaction, enhancing brand visibility, and driving the company's growth. As a multifaceted Salesperson, you will be responsible for building and maintaining customer relationships, providing expert... advice on products, forecasting demand, and supporting customers with technical assistance.

Key Roles and Responsibilities

Customer Relationship Builder


Cultivate and maintain long-term relationships with customers, going beyond just closing sales.
Develop a deep understanding of customers, including remembering names, vehicle models, and previous orders.
Drive repeat business through loyalty programs and personalized discounts, increasing the repeat customer rate by 35%.


Product Knowledge Expert


Possess in-depth knowledge of the product catalog, including everything from spark plugs to transmissions.
Offer technical expertise by clearly explaining product compatibility and benefits.
Participate in weekly training sessions to stay updated on new products and industry trends.
Encourage certification programs to become a certified parts specialist.


Demand Forecaster and Stock Advisor


Anticipate customer needs based on seasonal trends and regional vehicle preferences.
Collaborate with the purchasing team to maintain optimal stock levels for high-demand products.
Use data analysis to identify fast-moving and slow-moving products and adjust inventory accordingly.


Problem Solver and Technical Support


Diagnose issues and recommend the appropriate parts or solutions for customers.
Provide after-sales support, including assistance with installation and warranty claims.
Create and maintain clear technical guides for common vehicle repairs.
Achieve a 90% customer satisfaction rate from technical support interactions, leading to valuable customer referrals.


Market Intelligence Gatherer


Monitor competitors for pricing, promotions, and new product offerings to ensure competitiveness.
Collect customer feedback to identify satisfaction levels, pain points, and unmet needs.
Provide management with actionable market insights to improve sales strategies.


Brand Ambassador


Represent the company with professionalism and integrity in all customer interactions.
Foster trust by offering fair pricing and honest product advice.
Increase positive brand mentions on social media by 40% through proactive engagement with customers.


Training and Development


Participate in regular product knowledge assessments and routine tests.
Scores from these tests will be a critical KPI for performance evaluations.
Continuously improve knowledge through training sessions, workshops, and product immersion.


Qualifications & Requirements


Must be neat and presentable.
Strong willingness to learn and adapt in a dynamic industry.
Ability to memorize and retain information on over 2,500 products within a month.
Knowledge of digital marketing strategies.
Familiarity with using AI tools to enhance customer service and sales operations. more

Job Summary:

The Stock Controller will be responsible for overseeing the inventory management processes, ensuring accurate stock levels, and maintaining the smooth flow of goods in and out of the store. This role requires strong attention to detail, effective problem-solving skills, and the ability to handle stock-related inquiries efficiently.

Key Responsibilities:


Monitor and manage... stock levels to ensure the availability of products as per demand.
Conduct regular stock audits to maintain accurate inventory records.
Maintain a clean and organized stock area to ensure safety and efficiency, adhering to cleanliness standards.
Handle the receiving, storage, and distribution of stock in compliance with company procedures.
Record and report discrepancies between actual stock and system records.
Maintain and update stock control databases, including product descriptions, quantities, and locations.
Assist in managing stock rotation to minimize wastage, ensuring that products are within expiry dates when applicable.
Provide reports on stock movements and inventory levels to management as needed.
Ensure compliance with health and safety regulations regarding stock storage and handling.


Qualifications & Skills:


Proven experience in stock control or a related field.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Ability to handle and resolve stock discrepancies.
Basic math and analytical skills.
Good communication skills, both written and verbal.
Ability to handle physical stock movement and lifting if require more

Job Purpose:

Our client is seeking a skilled and proactive IT Representative to manage the company's website, social media platforms, digital marketing, and IT infrastructure. The ideal candidate will be responsible for maintaining IT systems, handling online sales, and ensuring smooth operations of digital tools while upholding data security and confidentiality.

Key Responsibilities:

IT... & Network Management:


Manage and update the company website to ensure optimal performance.
Repair and maintain the call center network, ensuring minimal downtime.
Service company machines regularly, ensuring proper functionality, time synchronization, and antivirus updates while keeping accurate records.
Cover and secure machines every evening before leaving.
Check and maintain each computer to ensure smooth operation.


Digital Marketing & Social Media Management:


Develop and execute a structured posting schedule across all company social media accounts.
Create engaging social media content, including images, videos, and text.
Handle daily or scheduled digital marketing campaigns.
Manage online-led sales and customer interactions.


Data Management & Security:


Update and maintain company contact records, ensuring all physical landline phone contacts are backed up and stored on the messaging CRM system.
Monitor and review CCTV footage as required.
Ensure the confidentiality of sensitive data and IT systems.


Design & Content Creation:


Create and edit PDF files, incorporating pictures and videos.
Utilize AI tools for graphic design and photography to enhance company marketing materials.


Collaboration & Technical Support:


Share and manage live Excel sheets for real-time collaboration.
Work closely with various teams to ensure IT and digital tools are aligned with business goals.


Qualifications & Skills:


Diploma in IT or any other relevant field.
Proven experience in website development and management.
Strong knowledge of networks and IT systems.
Certification in Microsoft Office with proficiency in live Excel sheet management.
Experience in video editing, photography and graphic design, with knowledge of AI tools.
Ability to repair and maintain computer networks and systems.
Strong understanding of social media management and digital marketing strategies.
Ability to handle and maintain confidentiality particularly in reviewing CCTV footage. more

Job Purpose:

Our client in the mobile industry is seeking an experienced and highly creative Creative Director to lead brand strategy, content development, and campaign execution. The ideal candidate will have a strong background in creative direction, branding, and digital marketing, with the ability to develop innovative campaigns that drive engagement, sales, and brand awareness. This role... requires a blend of artistic vision, leadership skills, and technical expertise to ensure the brand stands out in a competitive market.

Key Responsibilities:

Creative Strategy & Branding:


Develop and execute creative concepts, campaigns, and storytelling strategies aligned with the company's brand and business objectives.
Oversee and maintain brand consistency across all marketing channels, including digital, print, social media, and retail displays.
Lead the creative process for product launches, advertising, and promotional campaigns, ensuring innovative and compelling messaging.


Content Development & Market Research:


Research African localized content adapted to different media and continuously optimize content through data-driven insights.
Plan, promote, and review brand marketing content to increase user engagement and activity.
Collaborate with the marketing team to create impactful product promotions that effectively combine content creativity with product selling points.


Team Leadership & Stakeholder Collaboration:


Build and lead a team of designers, copywriters, and content creators, fostering a collaborative and innovative work environment.
Work closely with marketing, product, and sales teams to translate business goals into effective creative strategies.
Oversee relationships with external agencies and production houses to ensure high-quality output within budget and timelines.


Trend Analysis & Performance Monitoring:


Stay ahead of mobile industry trends, consumer insights, and emerging technologies to integrate cutting-edge ideas into campaigns.
Monitor and analyze campaign performance, making data-driven adjustments to optimize engagement and return on investment (ROI).


Qualifications and Skills:


Bachelors or Masters degree in Graphic Design, Marketing, Advertising, or a related field.
Minimum of 6 years of experience in a creative leadership role, preferably in a marketing agency, mobile industry, or consumer electronics sector.
Proven expertise in branding, digital marketing, and multimedia content production.
Excellent content creation ability, with strong conceptual thinking.
Experience in product promotion, with the ability to effectively combine creativity with product positioning.
Basic graphic design skills.
Strong copywriting skills with the ability to create compelling marketing content. more

Key Responsibilities:


Oversee the efficient management of utility and spare parts stores.
Ensure accurate inventory control and timely replenishment of stock.
Coordinate with relevant departments to maintain required parts and equipment to support operations.
Monitor and track the movement of goods, ensuring proper storage and organization.
Ensure adherence to safety and quality... standards when handling and storing parts.
Maintain records of inventory transactions, including receipts, issues, and stock levels.
Assist with purchasing, procurement, and supplier coordination as needed.
Supervise and train staff within the stores department, promoting a high level of performance and accountability.


Key Attributes and Requirements:


Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field.
3 years of Practical experience in a technical or industrial environment (e.g., working with mechanical or electrical systems, spare parts management).
Proven experience in utility or spare parts store management, or a related role.
Strong understanding of mechanical and/or electrical systems and spare parts to effectively support operations.
Excellent organizational, communication, and leadership skills.
Ability to work efficiently under pressure and prioritize tasks effectively.
Attention to detail and commitment to maintaining accurate inventory records.
Strong problem-solving abilities and the capacity to resolve issues quickly and efficiently. more

Key Responsibilities:


Assist in the accurate management of inventory for mechanical and electrical spare parts.
Ensure proper organization, storage, and labeling of spare parts and materials in the stores.
Monitor stock levels, initiate restocking procedures, and track the movement of materials and parts.
Maintain accurate records of inventory transactions, including receiving,... issuing, and returns.
Assist in conducting regular stock counts and audits to ensure inventory accuracy.
Coordinate with the technical and procurement teams to ensure timely availability of spare parts and materials needed for operations.
Handle the preparation and delivery of spare parts and materials as required by different departments.
Ensure compliance with safety and quality standards when handling parts and materials.
Assist in the preparation of reports related to stock levels, inventory discrepancies, and stock movements.


Key Attributes and Requirements:


A certificate or Diploma in a technical field.
Proven experience in stores or inventory management, preferably within a technical, mechanical, or electrical environment.
A solid understanding of mechanical and/or electrical systems and spare parts is highly desirable.
Strong organizational and time-management skills, with attention to detail.
Ability to effectively communicate with team members and other departments.
Basic computer skills, including knowledge of inventory management software or Microsoft Excel.
Ability to work efficiently and manage tasks in a fast-paced, dynamic environment.
Strong problem-solving skills and the ability to resolve discrepancies in stock records. more