Winnie Gayalwa

Followers 2
Connections 4

wi***wa@gmail.com

About

To add value to the management of an organization where my professional and leadership skills, as well as experience gained through exposure to sales and marketing. I aim to serving in progressively challenging responsibilities where creativity, initiative and team effort are expected to generate solutions

Skills

Good communication skills and building trust
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Ability to manage teams.
10
Strong interpersonal skills.
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Ability to meet targets.
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attention to detail
10
Negotiation skills
10
English
10
Swahili
10

Experience

Winnie Gayalwa

Work experience

Reservation Agent at CCI Kenya

July, 2021 - December, 2021
Fulltime

 Assisting and advising customers who may be choosing from a variety of travel options.
 Making reservations for customers based on their various requirements and budgetary
allowances.
 Processing payments and sending confirmation details to customers.
 Sorting out any issues that may arise with bookings or reservations.
 Selling and promoting reservation services.
 Answering any questions customers might have about the reservation process.
 Up-selling, when appropriate, by informing customers of additional services or special
packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
 Providing support to customers who may need to amend or cancel a reservation.

Winnie Gayalwa

Work experience

Area Sales Manager at Samsung Kenya

October, 2019 - August, 2020
Fulltime

 Managing, training and motivating existing sales team to drive revenue growth
 Develop and manage efficient distribution networks for sales
 Develop efficient and creative sales and marketing strategies for the assigned territory and
target setting for the sales team
 Collecting customer and market feedback and reporting the same to the organization
 Monitoring sales team performance, analyzing sales data, periodical forecasting and
reporting to zonal heads