About

Am an Information Scientist. Looking forward to joining an organization needing my skills and experience in data management.

Skills

  • Microsoft Office
  • Microsoft Word
  • English
  • Management
  • Excel
  • Typing Skills
  • Customer service
  • Ms office
  • Office management
  • Marketing
  • Sales
  • Digital Advertising

Experience

TOTI GODFFREY

Work experience
  • Served customers at the sales counter and handled complaints in a calm manor.
  • Created, built and maintained the company’s social media presence.
  • Maximized store revenue by suggesting upgrades, insurance and add-ons to customers.
  • Processed returns and refunds as required in line with company procedures.
  • Used the stock management system to log, check, locate and move stock both in and
  • out of the store.
  • Ensured that all areas are clean and adhere to the company’s clear floor policy and
  • health and safety requirements.
  • Made sure that any item which is removed from a display column is replaced
  • immediately after a sale.
  • Conducted search analytics to create content on various enhancement strategies for
  • performance on Google, Instagram, Facebook, Twitter, Pinterest and company
  • websites.
  • Measured and reported on performance of all campaigns in relation to ROI and KPI.
  • Planned and executed SEO, SEM, social media, display advertising, and email
  • marketing campaign strategies.
  • Identified trends, industry insights to allocate and optimize funds spent.

TOTI GODFFREY

Work experience
  • September, 2020 - March, 2021
  • Parttime
  • Provided quality customer service to patrons/guests and occasionally performed work
  • with minimal supervision.
  • Assisted other departmental personnel and performs special projects as assigned.
  • Promoted positive public/employee relations at all times.
  • Maintained a clean, safe, hazard-free work environment within the area of
  • responsibility.
  • Performed all other related and compatible duties as assigned.
  • Had a very strong attention to detail and accuracy.
  • Counted and closed the store making sure it was ready for the next business day.

TOTI GODFFREY

Work experience
  • Providing direct supervision and care to youth in our facility while de-escalating upset
  • clients.
  • Assisting young adults in their own apartments with learning independence teaching
  • them to cook, clean, eating healthy and grocery shopping.
  • Developing learning programs for all club members pursuing sports as a career.
  • Working with the club patron to ensure that training is aligned with organizational
  • goals and objectives.
  • Assisting clients, families, and teachers with implementing mental health based skill
  • building to improve their children’s daily functioning.
  • Conducting administrative tasks such as completing application forms with clients to
  • ensure accuracy, creating and maintaining training charts, documenting meeting
  • details, compiling information packets for clients, parents, and school administration
  • and writing correspondences.

TOTI GODFFREY

Work experience
  • Registered new users, checked their ID, and then issued cards, updated
  • systems, and explained what facilities and services users are entitled to in the
  • library.
  • Checked areas of the library to ensure that information on display is up to date.
  • Prepared stock for the shelves, shelving and shelf tidying, and repairing books.
  • Engaged with library users face to face and over the telephone.
  • Referred complex enquiries to other staff as appropriate.
  • Maintained stocks of stationery, supplies and help-sheets.
  • Undertook clerical and office tasks like filing, photocopying and printing.
  • Answered enquiries using IT based research tools and the internet.
  • Enforced policies regarding noise, eating and drinking.
  • Assisted library users to locate books, information and resources.

TOTI GODFFREY

Work experience
  • Maintained a working knowledge of all company policies and procedures, including
  • those related to security and risk management.
  • Ensured that all transactions were completed in accordance with the terms and
  • conditions set forth by the issuer.
  • Performed research on lost or stolen securities using proprietary tools and resource.
  • Tracked stock certificates issued by issuing companies through their lifecycle from
  • issuance to destruction/redemption.
  • Entered data into company software systems and databases.
  • Created and maintained spreadsheets with large amounts of data.
  • Performed regular backups of data to prevent data loss.

TOTI GODFFREY

Work experience
  • Reorganized Records Management process to facilitate effective and efficient
  • handling, storage and retrieval of records.
  • Assisted with daily file request, file creation requests, and label creation.
  • Negotiated and managed storage and supply contracts, including billing reconciliation.
  • Assisted in the repairs and construction within and outside the construction sites.
  • Ensured equipments are stored and maintained well after use.

TOTI GODFFREY

Work experience
  • Advised clients through the real estate transaction process, including contract
  • negotiations, due diligence supervision, and closing preparation.
  • Developed property presentations for individual listings, including photographs,
  • maps, demographics, and financial reports.
  • Sustained internet presence management for personal and property purposes through
  • websites, databases, social media, and blogging.
  • Created new business opportunities through various forms of networking, utilizing a
  • strong referral base and establishing new contacts from current inventory inquiries.
  • Interviewed clients to determine what kinds of properties they are seeking.
  • Advised clients on real estate market conditions in the area and assist them by
  • supplying information on financing, valuation, home inspections.
  • Arranged meetings between buyers and sellers when details of transactions need to
  • be negotiated.
  • Inspected condition of premises, and arrange for necessary maintenance or notify
  • owners of maintenance needs.
  • Prepared documents such as representation contracts, purchase agreements, closing
  • statements, deeds and leases

TOTI GODFFREY

Work experience
  • Responded appropriately to customer questions and comments.
  • Screened calls, and handled 'wafflers’ and ‘insistent’ callers.
  • Identified gaps in a customer’s records and then collected information to fill them in
  • the gaps.
  • Brainstormed innovative growth strategies by collaborating with marketing,
  • promotions and sales departments.
  • Assisted customers in making a decision about a product or service to buy.
  • Maintained and updated customer databases.
  • Kept accurate records of discussions or correspondence with customers.
  • Processed new client accounts, maintained customer accounts, implemented changes to
  • existing accounts, and filed documents and other paperwork.
  • Managed all social media accounts and ensured that content is standardized across all
  • platforms.
  • Responsible for scheduling posts across all social media platforms.

TOTI GODFFREY

Work experience
  • August, 2013 - November, 2013
  • Fulltime
  • Administered and maintain daily front office operations, including greeting clients,
  • responding to phone calls, and performing billing tasks with 100% accuracy.
  • Prepared and processed all benefits functions guided by the HRM while solving any
  • related issues and discrepancies.
  • Created distribution agreement for the HRM in compliance with legal policies and
  • procedures while sorting and distributing mails/calls to appropriate personnel.
  • Developed and implemented a well-organized filing system and introduced effective
  • scheduling techniques, which increased productivity.
  • Employed a results-driven approach and exceptional knowledge of office management
  • software to increase office efficiency.
 

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