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TOTI GODFFREY
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Skills Development Coach at Northern Suburbs Cubs RFC
since March, 2017
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About
Am an Information Scientist. Looking forward to joining an organization needing my skills and experience in data management.
Skills
Microsoft Office
Microsoft Word
English
Management
Excel
Typing Skills
Customer service
Ms office
Office management
Marketing
Sales
Digital Advertising
Experience
TOTI GODFFREY
Work experience
Sales and Digital Marketing Representative
at
Makiga Engineering Services BBC Ltd
April, 2021 - May, 2022
Fulltime
Served customers at the sales counter and handled complaints in a calm manor.
Created, built and maintained the company’s social media presence.
Maximized store revenue by suggesting upgrades, insurance and add-ons to customers.
Processed returns and refunds as required in line with company procedures.
Used the stock management system to log, check, locate and move stock both in and
out of the store.
Ensured that all areas are clean and adhere to the company’s clear floor policy and
health and safety requirements.
Made sure that any item which is removed from a display column is replaced
immediately after a sale.
Conducted search analytics to create content on various enhancement strategies for
performance on Google, Instagram, Facebook, Twitter, Pinterest and company
websites.
Measured and reported on performance of all campaigns in relation to ROI and KPI.
Planned and executed SEO, SEM, social media, display advertising, and email
marketing campaign strategies.
Identified trends, industry insights to allocate and optimize funds spent.
TOTI GODFFREY
Work experience
Floor Operator
at
Kenafric Food Industries
September, 2020 - March, 2021
Parttime
Provided quality customer service to patrons/guests and occasionally performed work
with minimal supervision.
Assisted other departmental personnel and performs special projects as assigned.
Promoted positive public/employee relations at all times.
Maintained a clean, safe, hazard-free work environment within the area of
responsibility.
Performed all other related and compatible duties as assigned.
Had a very strong attention to detail and accuracy.
Counted and closed the store making sure it was ready for the next business day.
TOTI GODFFREY
Work experience
Skills Development Coach
at
Northern Suburbs Cubs RFC
March, 2017 -
Freelance
Providing direct supervision and care to youth in our facility while de-escalating upset
clients.
Assisting young adults in their own apartments with learning independence teaching
them to cook, clean, eating healthy and grocery shopping.
Developing learning programs for all club members pursuing sports as a career.
Working with the club patron to ensure that training is aligned with organizational
goals and objectives.
Assisting clients, families, and teachers with implementing mental health based skill
building to improve their children’s daily functioning.
Conducting administrative tasks such as completing application forms with clients to
ensure accuracy, creating and maintaining training charts, documenting meeting
details, compiling information packets for clients, parents, and school administration
and writing correspondences.
TOTI GODFFREY
Work experience
Library Assistant
at
United States International University Africa
January, 2017 - April, 2017
Parttime
Registered new users, checked their ID, and then issued cards, updated
systems, and explained what facilities and services users are entitled to in the
library.
Checked areas of the library to ensure that information on display is up to date.
Prepared stock for the shelves, shelving and shelf tidying, and repairing books.
Engaged with library users face to face and over the telephone.
Referred complex enquiries to other staff as appropriate.
Maintained stocks of stationery, supplies and help-sheets.
Undertook clerical and office tasks like filing, photocopying and printing.
Answered enquiries using IT based research tools and the internet.
Enforced policies regarding noise, eating and drinking.
Assisted library users to locate books, information and resources.
TOTI GODFFREY
Work experience
Money Transfer Agent
at
KCB Group
July, 2016 - October, 2016
Fulltime
Maintained a working knowledge of all company policies and procedures, including
those related to security and risk management.
Ensured that all transactions were completed in accordance with the terms and
conditions set forth by the issuer.
Performed research on lost or stolen securities using proprietary tools and resource.
Tracked stock certificates issued by issuing companies through their lifecycle from
issuance to destruction/redemption.
Entered data into company software systems and databases.
Created and maintained spreadsheets with large amounts of data.
Performed regular backups of data to prevent data loss.
TOTI GODFFREY
Work experience
Records Manager
at
Eurocorp Construction Company LTD
May, 2015 - July, 2015
Fulltime
Reorganized Records Management process to facilitate effective and efficient
handling, storage and retrieval of records.
Assisted with daily file request, file creation requests, and label creation.
Negotiated and managed storage and supply contracts, including billing reconciliation.
Assisted in the repairs and construction within and outside the construction sites.
Ensured equipments are stored and maintained well after use.
TOTI GODFFREY
Work experience
Sales and Marketing Agent
at
Greatfort Investment LTD
May, 2015 - July, 2015
Parttime
Advised clients through the real estate transaction process, including contract
negotiations, due diligence supervision, and closing preparation.
Developed property presentations for individual listings, including photographs,
maps, demographics, and financial reports.
Sustained internet presence management for personal and property purposes through
websites, databases, social media, and blogging.
Created new business opportunities through various forms of networking, utilizing a
strong referral base and establishing new contacts from current inventory inquiries.
Interviewed clients to determine what kinds of properties they are seeking.
Advised clients on real estate market conditions in the area and assist them by
supplying information on financing, valuation, home inspections.
Arranged meetings between buyers and sellers when details of transactions need to
be negotiated.
Inspected condition of premises, and arrange for necessary maintenance or notify
owners of maintenance needs.
Prepared documents such as representation contracts, purchase agreements, closing
statements, deeds and leases
TOTI GODFFREY
Work experience
Customer Service Representative
at
Horizon Contact Centre
May, 2015 - July, 2016
Fulltime
Responded appropriately to customer questions and comments.
Screened calls, and handled 'wafflers’ and ‘insistent’ callers.
Identified gaps in a customer’s records and then collected information to fill them in
the gaps.
Brainstormed innovative growth strategies by collaborating with marketing,
promotions and sales departments.
Assisted customers in making a decision about a product or service to buy.
Maintained and updated customer databases.
Kept accurate records of discussions or correspondence with customers.
Processed new client accounts, maintained customer accounts, implemented changes to
existing accounts, and filed documents and other paperwork.
Managed all social media accounts and ensured that content is standardized across all
platforms.
Responsible for scheduling posts across all social media platforms.
TOTI GODFFREY
Work experience
Office Administrator
at
Ministry of Education (Kenya)
August, 2013 - November, 2013
Fulltime
Administered and maintain daily front office operations, including greeting clients,
responding to phone calls, and performing billing tasks with 100% accuracy.
Prepared and processed all benefits functions guided by the HRM while solving any
related issues and discrepancies.
Created distribution agreement for the HRM in compliance with legal policies and
procedures while sorting and distributing mails/calls to appropriate personnel.
Developed and implemented a well-organized filing system and introduced effective
scheduling techniques, which increased productivity.
Employed a results-driven approach and exceptional knowledge of office management
software to increase office efficiency.
Copyright 2022
English
Українська
Русский
welcome@gainrep.com
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