About

Step LeadsNg is an outsourcing firm, that helps connect employee to their employer with the sole aim of reducing unemployment in the society.

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Experience

We are looking for an astute procurement officer to oversee purchasing activities and ensure that purchased items are both cost-efficient and of high quality.

Responsibilities:
-Overseeing and supervising employees and all activities of the purchasing department.
-Preparing plans for the purchase of equipment, services, and supplies.
-Following and enforcing the company's procurement... policies and procedures.
-Reviewing, comparing, analyzing, and approving products and services to be purchased.
-Managing inventories and maintaining accurate purchase and pricing records.
-Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
-Maintaining good supplier relations and negotiating contracts.
-Researching and evaluating prospective suppliers.
-Preparing budgets, cost analyses, and reports.

Requirements:
-OND/HND/Degree in accounting, business management or a similar field preferred.
-Proficiency in Microsoft Office and purchasing software.
-Strong communication and negotiation skills.
-Good analytical and strategic thinking skills.
-Supervisory and management experience.
-Attention to detail.






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  • Business Development
1   
We are hiring a customer support officer to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Responsibilities:
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers... through various channels.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.
-Processing orders, forms, applications, and requests.
-Keeping records of customer interactions, transactions, comments, and complaints.
-Communicating and coordinating with colleagues as necessary.
-Providing feedback on the efficiency of the customer service process.
-Managing a team of junior customer service representatives.
-Ensure customer satisfaction and provide professional customer support.

Requirements:
-High school diploma/OND/HND, general education degree, or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Experience working with customer support.



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  • Customer service
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Responsibilities:
-Greet guests and provide them with superb customer service.
-Ensure the front desk is neat, presentable, and... equipped with all the necessary supplies such as pens, forms, and paper.
-Answer all client questions and incoming calls.
-Redirect phone calls to the appropriate department and take down messages.
-Accept all letters and packages, and distribute them to their appropriate departments.
-Monitor, organize and forward emails.
-Track and order office equipment and supplies.
Maintain records and files.
-Oversee the office budget.

Requirements:
-High School Diploma/OND/HND or relevant qualification.
-Good understanding of office administration and basic bookkeeping practices.
-Superb written and verbal communication skills.
-Excellent organizational and multi-tasking abilities.
-Strong knowledge of MS Office programs more
  • Administration
  • Business Development
1   
We are looking to hire an executive secretary with exceptional administrative and clerical skills. Executive secretaries are expected to multi-task and work well under pressure in a fast-paced environment.

Responsibilities:
Performing accurate research and analysis.
Coordinating arrangements, meetings, and/or conferences as assigned.
Taking dictation and writing correspondence.
Compiling,... proofreading, and revising drafts of documents and reports.
Daily record keeping and filing of documents.
Preparing reports, presentations, and correspondence accurately and swiftly.
Creating and organizing information, and generating reference tools for easy use.
Answering and screening telephone calls, and responding to emails, messages, and other correspondence.
Operating and maintaining office equipment.
Managing a busy calendar, meeting coordination, and travel arrangements.
Professionally greeting and receiving guests and clients.
Ensuring efficient and effective administrative information and assistance.

Requirements:
OND/HND/Degree in business administration or any related field.
Certificate in business administration or related (essential).
2 years of experience in an executive support role.
Methodical thinker with detailed research proficiencies.
Thorough understanding of clerical and secretarial principles.
Strong knowledge of databases and tracking systems.
Fantastic organizational skills and detail-oriented.
Ability to work under pressure and meet deadlines.
Brilliant written and verbal communication skills.
Proficient in Microsoft Office, and business communication software.

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  • Human Resources