About

Articulate Communicator who thrives in a results driven collaborative environment.

Skills

  • programming
    8
  • Cybersecurity
    8
  • Project Management
    8
  • • Networking and Security • General IT support a
    8
  • Data Analysis and Machine learning
    9
  • hse
    8
  • Communication/Critical thinking/Research
    8
  • Cloud Architect
    8
  • Spanish
    8
  • French
    8
  • Chinese
    8
  • Arabic
    8
  • German
    8
  • Japanese
    8
  • English
    10

Experience

Emmanuel Avah

Work experience
  • 1. Assisting Customers: Providing help to customers with inquiries, issues, or complaints regarding products or services.
  • 2. Product Knowledge: Having a thorough understanding of the company’s products or services to effectively assist customers.
  • 3. Problem Solving: Identifying and resolving customer issues in a timely and efficient manner.
  • 4. Communication: Maintaining clear and professional communication with customers through various channels (phone, email, chat, etc.).
  • 5. Documentation: Keeping accurate records of customer interactions, issues, and resolutions for future reference.
  • 6. Feedback Collection: Gathering customer feedback to improve services and products.
  • 7. Follow-Up: Ensuring customer satisfaction by following up on resolved issues.
  • 8. Maintaining a Positive Attitude: Providing a friendly and positive experience for customers, even in challenging situations.

Emmanuel Avah

Education
  • MASTERS

Emmanuel Avah

Work experience
  • 1. Planning and coordinating passive preventive maintenance activities for telecom infrastructure, including towers, antennas, and associated equipment.
  • 2. Developing maintenance schedules and coordinating with field technicians to execute maintenance tasks efficiently and minimize downtime.
  • 3. Ensuring that all maintenance activities adhere to safety regulations and company policies.
  • 4. Conducting regular inspections and assessments of passive telecom infrastructure to identify potential maintenance needs and ensure compliance with industry standards.
  • 5. Managing inventory of spare parts and equipment necessary for passive maintenance activities.
  • 6. Collaborating with the engineering team to identify opportunities for improving the reliability and performance of passive telecom infrastructure.
  • 7. Collaborated with the engineering team to upgrade passive infrastructure components, resulting in improved network reliability and customer satisfaction.
  • 8. Implemented a proactive maintenance schedule that reduced downtime of telecom infrastructure by 15% within the first year of tenure.
  • 9. Introduced a comprehensive inspection checklist, leading to early detection of potential issues and a 20% decrease in emergency maintenance requirements.

Emmanuel Avah

Work experience
  • December, 2022 - February, 2023
  • Fulltime
  • 1. Troubleshooting technical issues related to mortgage banking applications and systems.
  • 2. Implementing and maintaining cybersecurity measures to protect sensitive mortgage data and transactions.
  • 3. Developed and implemented a disaster recovery plan for mortgage systems, ensuring minimal downtime and data loss in the event of an IT infrastructure failure.
  • 4. Provided technical expertise and support during mortgage system audits, resulting in consistently positive feedback from regulatory authorities.

Emmanuel Avah

Work experience
  • 1. Organizing and leading the Hult Prize competition at the university campus, including recruitment of student teams, organizing workshops, and managing the overall event logistics.
  • 2. Building partnerships with faculty, student organizations, and local businesses to promote the Hult Prize competition and encourage participation from diverse student groups.
  • 3. Providing mentorship and support to student teams throughout the competition, helping them develop their social enterprise ideas and business plans.
  • 4. Coordinating with Hult Prize headquarters and other campus directors to ensure alignment with global competition guidelines and best practices.
  • 5. Managing the budget for the campus competition, including fundraising efforts and allocation of resources to support participating teams.
  • 6. Evaluating the impact of the competition on campus and in the local community, and identifying opportunities for continuous improvement.
  • 7. Increased student participation in the Hult Prize competition by 30% through targeted outreach and promotional activities, resulting in a more diverse range of innovative social enterprise ideas.
  • 8. Established strategic partnerships with local NGOs and businesses, providing students with valuable resources and mentorship opportunities to enhance their social enterprise projects.
  • 9. Implemented a series of successful workshops and training sessions, resulting in a 20% increase in the quality of business plans and presentations submitted by student teams.
  • 10. Successfully secured additional funding through sponsorships and grants, allowing for the expansion of prize awards and resources available to support winning teams.
  • 11. Recognized by Hult Prize headquarters for exemplary organization and execution of the campus competition, contributing to the positive reputation of the university within the Hult Prize network.
  • 12. Developed a post-competition impact assessment framework, demonstrating the tangible social and economic benefits generated by winning projects in the local community.

Emmanuel Avah

Work experience
  • 1. Assisting in the design, development, and testing of electronic circuits and systems under the guidance of senior engineers.
  • 2. Conducting research and analysis to support the design and implementation of electronic components and devices.
  • 3. Collaborating with cross-functional teams to troubleshoot and resolve technical issues related to electronic systems and equipment.
  • 4. Participating in the documentation of engineering designs, test procedures, and project reports.
  • 5. Contributing to the evaluation and selection of electronic components and materials for specific applications.
  • 6. Adhering to industry standards and best practices in electronic engineering and ensuring compliance with safety and regulatory requirements.
  • 7. Assisted in the successful testing and validation of electronic components, contributing to the timely completion of project milestones.
  • 8. Identified and resolved a critical design flaw in an existing electronic system, resulting in improved performance and reliability.
  • 9. Received positive feedback from senior engineers for proactive problem-solving and innovative contributions to ongoing projects.
  • 10. Presented a technical report on emerging electronic technologies, showcasing research and analysis skills to the engineering team.
  • 11. Demonstrated a strong commitment to learning and professional development

Emmanuel Avah

Work experience
  • 1. Promoting the activities and initiatives of the UNIZIK SDGs Club through various communication channels, including social media, press releases, and campus events.
  • 2. Creating engaging content, such as articles, videos, and graphics, to raise awareness about sustainable development goals and the club's projects.
  • 3. Collaborating with club members to publicize events, workshops, and campaigns related to sustainable development and social impact.
  • 4. Building and maintaining relationships with local media outlets, university publications, and online platforms to increase the club's visibility and reach.
  • 5. Representing the club in public relations matters and serving as a liaison between the club and external stakeholders, including potential partners and sponsors.
  • 6. Contributing to the development of communication strategies to effectively convey the club's mission and impact to the university community and beyond.
  • 7. Increased the club's social media following by 40% within the first six months through targeted content creation and engagement strategies, resulting in a wider reach and impact of the club's initiatives.
  • 8. Secured media coverage for the club's flagship events, resulting in increased attendance and participation from students, faculty, and the local community.
  • 9. Developed a series of visually appealing and informative infographics, contributing to a 25% increase in awareness and understanding of specific SDGs among the university population.
  • 10. Established partnerships with local businesses and organizations to sponsor club events and initiatives, resulting in additional resources and support for sustainable development projects.
  • 11. Implemented a successful campus-wide awareness campaign, resulting in a 30% increase in student engagement with the club's activities and a greater understanding of the SDGs.

Emmanuel Avah

Education

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