Skills

  • Banking
  • Customer service
  • Marketing
  • Retail
  • Sales

Experience

Siphilile Biyela

Work experience
  • Unsecured Lending Consultant at   nedbank
  • September, 2022 - February, 2023
  • Fulltime
  •  Work Description and key responsibilities:
  • Evaluate credit worthiness by processing loan applications and documentation within specified limits;
  • Interview applicants to determine financial eligibility and feasibility of granting loans;
  • Determine all applicable ratios and metrics and set up debt payment plans;
  • Communicate with clients either to request or to provide information;
  • Justify decisions(approvals/rejections) and report on them;
  • Complete loan contracts and counsel clients on policies and restrictions;
  • Update job knowledge on types of loans and other financial services;
  • Maintain and update account records;
  • Assess customer needs, explore all options and introduce different types of loans;
  • Develop referral networks, suggest alternative channels and cross-sell products and services to accomplish quotas;
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process;
  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

Related persons

Thulile LushabaAccounting, Administration, Banking
Sikelela BiyelaAccounting, Banking, Business Development