About

A reliable IT technician confirms the resolution of all assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates exceptionally well with both technical and non-technical personnel and customers. Skilled at helping even novice users quickly and rapidly recover from faults, intrusions, and losses. Full-service computer technician handling everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider

Skills

  • IT Support & Help Desk Operations
    10
  • Desktop & Application Support
    9
  • Hardware Diagnosis & Maintenance
    10
  • Computer Networking (LAN/WAN)
    9
  • System Installation & Configuration
    10
  • Troubleshooting & Fault Resolution
    10
  • Inventory & Asset Management
    9
  • Cybersecurity & Data Protection
    7
  • English
    8

Recommendations

Experience

Amani Kaluba

7/10/2026
10

"Good in IT"

Evelyn Chasulwa

6/12/2026
Provided a score of  
10
  for Shadreck Mutinta