Skills

  • Customer service
  • Software development
  • ICT
  • IT

Experience

Sanele Mnaphu

Work experience
  • Installing and configuring client computer systems.
  • Responding to client IT support requests.
  • Install and configure computer hardware, software, networks and applications
  • Continuously monitor and maintain systems and networks
  • Respond to technical support calls from other staff members or clients and communicate how to resolve issues
  • Diagnose and troubleshoot system and network problems, software faults or hardware complications
  • Support the roll-out of new applications
  • Keep a record of issues, along with solutions, to refer back to in future instances
  • Providing technical support on-site or via remote-access systems.

Related persons