Skills

  • Customer service
  • ICT
  • IT

Experience

Ondela Malindi

Work experience
  • Serving as the first and second point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determining the best solution based on the issue and details provided by customers.

Related persons

Sanele MnaphuI.T Support Enginner at Call-Lab