About

My name is Roseline Akinyi. I graduated from the Co-operative University of Kenya in December 2022. I pursued a Bachelor of Science in Information and Technology. I am currently for IT Support jobs, graduate internships, or any other related opportunity.

Skills

  • information technology skills
    7
  • Computer hardware and software Support.
    9
  • Software and hardware installation
    9
  • dedicated to hard work and determined
    10
  • Flexibility and Adaptability
    9
  • Business Development
    10
  • sales and marketing
    10
  • English and Kiswahili
    10

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Experience

Roseline Akinyi

Work experience
  • I worked as a Business Development Officer ( Loan Officer) and the following were my roles and responsibilities:
  • 1. Marketing of the company’s product and obtaining quality new leads. ( I managed to bring in 20 new leads every day both cold, warm, and hot.)
  • 2. Converting potential leads to customers. (I was able to covert at least three leads to new customers daily)
  • 3. Training customers on the terms and conditions of the company’s product and lending loans to qualified customers.
  • 4. Evaluate credit worthiness of clients and process loan applications and documentation
  • 5. Complete loan contracts and counsel clients’ policies and restrictions
  • 6. Build long-term trusting relationships with clients
  • 7. Ensure customer satisfaction at the highest possible level.
  • 8. Maintain a positive working relationship with internal debtors

Roseline Akinyi

Work experience
  • November, 2021 - February, 2023
  • Fulltime
  • Below are my roles and responsibilities as an intern at Muhoroni Sugar Company (Musco):
  • 1. Personal computer and office automation
  • Installation, upgrade, and use of Microsoft Windows, Microsoft Office, personal computers and peripherals, and Antivirus.
  • 2. Infrastructure, services, and housekeeping
  • General maintenance of ICT equipment
  • Troubleshooting hardware and software-related problems
  • User support on ICT equipment
  • Participated in basic troubleshooting and network problems
  • Data backups and restore
  • Internet and email
  • Digital divide and concept
  • Finger Tec Systems
  • 3. Business Systems- Cane Purchase Package
  • Data entry- verification and error corrections on captured data
  • generation of payment reports.

Roseline Akinyi

Education
  • September, 2018 - September, 2022
  • Fulltime
  • IT support
  • Computer Security
  • Network administration and troubleshooting

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