Skills

  • Microsoft Office
  • Excel
  • Customer service
  • Project Management
  • Recruiting
  • LMS Administrator
  • Curriculum Development
  • Training and mentoring
  • E-learning Course design and Facilitation
  • Monitoring and Evaluation

Experience

Rael Awuor

Work experience
  • Increased work efficiency by 30% by introducing strategies to eliminate time wastage and boost productivity.
  • Leading the team to ensure individual and team delivery of Key prefinance indicates (KPIs)
  • Assess training needs and train and upskill new and existing team members.
  • Design and develop training curriculum materials and ensure content is up to date and aligned with the organization's business units.
  • Performance Management
  • Execute Trainer of Trainers program
  • Manage upcoming training timelines and training schedules with internal and external partners.
  • LMS system administrator
  • Program administration for external training.
  • Manage incoming training queries and service desk tickets.
  • Management and coordination of training events.
  • Communicate with customers and stakeholders on updates to the training catalog.
  • Support the development of new and existing training courses.
  • Manage the delivery of specific training programs through the team pipeline.
  • Tracking and reporting of training projects in new content development.
  • Impact Sourcing and Talent Acquisition

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