About

Dynamic professional with proven success at D2C Telcare, excelling in call center operations and customer communications. Recognized for enhancing customer satisfaction and consistently exceeding performance targets. Strong problem-solving abilities combined with exceptional interpersonal skills drive results and foster lasting client relationships. Adept at utilizing CRM software to optimize service efficiency. Offering strong communication and interpersonal skills, ready to learn and grow in customer service environment. Contributes to team success by quickly adapting to new systems and processes and efficiently managing customer interactions. Ready to use and develop problem-solving and multitasking skills in role. Offering strong communication and interpersonal skills, ready to learn and grow in customer service environment. Contributes to team success by quickly adapting to new systems and processes and efficiently managing customer interactions. Ready to use and develop problem-solving and multitasking skills in role. Friendly, adaptable, and quick to learn, well-suited to customer-focused roles. Knowledge of effective communication and problem-solving techniques, combined with proficiency in using call center software and handling customer inquiries. Dedicated to delivering high-quality service and enhancing customer satisfaction.

Skills

  • Clients Relationship Management (CRM)
    10
  • Call center operations
  • Customer communications
  • Analytical and problem-solving skills
  • B2B sales
  • B2B Client Relationship Management
  • B2C
  • English
  • Nyanja and Bemba

Recommendations

Experience

2wOpen to new opportunities

TELESALES AGENT

  • Zambia
Dynamic professional with proven success at D2C Telcare, excelling in call center operations and customer communications. Recognized for enhancing customer satisfaction and consistently exceeding performance targets. Strong problem-solving abilities combined with exceptional interpersonal skills drive results and foster lasting client relationships. Adept at utilizing CRM software to optimize... service efficiency.
Offering strong communication and interpersonal skills, ready to learn and grow in customer service environment. Contributes to team success by quickly adapting to new systems and processes and efficiently managing customer interactions. Ready to use and develop problem-solving and multitasking skills in role.
Offering strong communication and interpersonal skills, ready to learn and grow in customer service environment. Contributes to team success by quickly adapting to new systems and processes and efficiently managing customer interactions. Ready to use and develop problem-solving and multitasking skills in role.
Friendly, adaptable, and quick to learn, well-suited to customer-focused roles. Knowledge of effective communication and problem-solving techniques, combined with proficiency in using call center software and handling customer inquiries. Dedicated to delivering high-quality service and enhancing customer satisfaction. more
  • Clients Relationship Management (CRM)
  • Call center operations
  • Customer communications
  • Analytical and problem-solving skills
  • English
  • TELESALES AGENT( ENGIE/MYSOL PROCESS) at   D2C TELCARE  
  • 2025 -
 

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